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Pollen Street Social
Pollen Street Social

Pollen Street Social Details

  • Dining Style: Casual Elegant
  • Website: http://www.pollenstreetsocial.com
  • Phone: 0207 290 7600
  • Hours of Operation:
    Monday - Saturday: 12pm - 2:30pm; 6pm - 10:30pm
  • Payment Options: AMEX, MasterCard, Visa
  • Cuisine: British, Contemporary European
  • Executive Chef: Jason Atherton
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Gluten-free Menu, Late Night, Non-Smoking Restaurant, Private Room, Wheelchair Access, Wine, Wine Bar
  • Catering:
    Off-site catering and private hire are available upon request. Please contact our reservations team for more information.
  • Private Party Facilities: Pollen Street Social has one private dining room located on the lower ground floor of the restaurant. The room seats between eight and fourteen guests and offers a variety of reduced a la carte and tasting menu options.
  • Private Party Contact: Georgia 0207 290 7600

Getting there

  • Public Transit:
    Pollen Street is located just off Regent street, a short five minute walk from Oxford Circus underground station.
  • Parking: Street Parking
A word from Pollen Street Social
A contemporary bistro offering deformalised fine dining.
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBritish
  • Diners' Choice WinnerFit for Foodies
Diner Reviews
  • "The set lunch was excellent in terms of taste and preparation. Prices for such quality and reputation were surprisingly affordable value for the heart of Mayfair. My only criticism is that service was not very attentive or professional. Highly recommended despite this minor flaw. Tuna carpaccio with watermelon and tomato gazpacho was outstanding."
    dined on 30/08/2014
  • "This was our first time at the restaurant after reviews from a friend and we were not disappointed at all. The food was delicious and the wine brilliant. The service we could not fault at all and we walked away loving the place. Definitely go back!"
    dined on 29/08/2014
  • "This is one on the best meals I have had in a very long time. Not one element disappointed. We ha the lunch set menu and there were so many extras is was great value. 4 different amuse bouche, a pre dessert and 3 post desserts!!"
    dined on 29/08/2014
  • "A delicious and good value lunch menu with multiple additional extras made this a very enjoyable lunch."
    dined on 29/08/2014
  • "The food is good but terribly expensive, and fails to provide that "WOW" moment you would expect from such an institution. Service is fine but the waiters seem so obsessed about abiding by the highest standards of etiquette that they forget the simple things, like a friendly smile. The positives remain the overall presentation, restaurant decor, and the high quality of ingredients used. Briefly, Pollen St. Social is overrated and would not a recommend to a friend."
    dined on 29/08/2014
  • "Awesome! Exceeded all of our expectations. Can't wait to go back."
    dined on 27/08/2014
  • "The food was absolutely delicious, from start to finish. The service, however, died a death after the starter. Despite apologies, there was no explanation for the delays but the free and superb dessert told the story. I do hope the service we experienced was a hiccup"
    dined on 23/08/2014
  • "I went here with my husband last Saturday and opted for the set lunch menu. The food was absolutely delicious and lots of little extras thrown in, The service was welcoming, friendly and not too overbearing. We particularly enjoying our desserts and the dessert bar."
    dined on 23/08/2014
  • "This was one of the best restaurant experiences that I have had. It is an expensive place to visit, but with it being a special occasion, I felt it was worth it. Service was exceptional, but importantly for someone with children, warm, this being from the moment we came in, till the moment we left. Needless to say, the food was excellent and the best part of an amazing lunch experience was being at the dessert bar. I loved it, the kids loved it and most importantly, my wonderful wife loved it. I will have to save for a while to come back though!"
    dined on 23/08/2014
  • "The food speaks for itself, totally outstanding, the drama in presentation of some dishes add to making the whole experience a total pleasure."
    dined on 22/08/2014
  • "We enjoyed lunch at Pollen Street Social. The set menu was excellent both for food and value and the service was extremely attentive. There is a ground floor disabled toilet albeit accessed through the kitchen, an interesting experience. In addition to your two or three courses you are offered a wide selection of delicious amuses-bouches and even, for a birthday girl, a little fancy in a swish presentation box. The only caveat is that food preparation is a little slow, or at least it was on the day we went. 45 minutes between placing order and first course. Food marvellous though."
    dined on 21/08/2014
  • "Being Londoners & having eaten at lots of top end restaurants there are certain standards you'd expect, but still we're usually excited enough to overlook things. Being told that there was a 2hour turnaround, we planned our night accordingly. A cramped space with bare decoration meant noise bounced around loudly. Our issue however was poor service. We had to wave our arm for attention - seriously in a M starred restaurant!? - staff hung around larger tables, but didn't acknowledge us two. When our 2hrs we up we weren't even 1/2 way through, after endless asking when the next course would be. In the end we asked to miss out courses as we had a train to catch. Instead they rushed 4courses in 30mins. Ruined meal, rude staff, surly attitude."
    dined on 20/08/2014
  • "Wonderful food. Superb service, felt very looked after. If being a little critical, felt like too many business diners."
    dined on 18/08/2014
  • "This was simply one of the best dining experiences I've ever had in my life. I've been to many Michelin starred restaurants in New York and London, and it truly delivers outstanding experience for diners. From the series of canapés, breads and 3 course meal plus petit fours, it was a top notch all the way around. Since Chef Jason Atherton has so many restaurants in the city and worldwide, I didn't expect him to be actually present in the kitchen. But, I was told that he is in the service most of time when he is in London. I sat in a table close to the kitchen, so I was able to watch chefs working. Every single dish, even the breads, was inspected by the Chef Jason Atherton which was very impressed. I would love to go back again and again."
    dined on 18/08/2014
  • "Came highly recommended but felt very let down. The service was poor from start to finish it took an age for us to order our food and when it came it was not what I had hoped for some of it was not cooked well at all. Overall very disappointed and would not recommend."
    dined on 16/08/2014
  • "I can't believe I've waited this long for my first visit to Pollen Street Social - it's the best restaurant I've been to since The Fat Duck. The food was great, the staff were fantastic and incredibly accomodating, the restaurant has a great buzz and I can't wait to return. Hats off to the whole team, who absolutely made our weekend."
    dined on 16/08/2014
  • "We visited The Pollen St Social as a celebratory meal for our 32nd wedding anniversary. We had an exceptional meal with high quality food and superb service. Having been to the restaurant several times previously we were delighted that the experience was equally wonderful . The menu is varied and the plates of food are works of art with flavours to match. The additional extras of amuse bouches are delightful and a wonderful surprise. The service is excellent,attentive yet not gushing and the waiters are extremely professional . We are already looking forward to returning to The Pollen Street Social for another fantastic dining experience."
    dined on 16/08/2014
  • "Frankly disappointing. Everything is impressive, but not much is delicious.The cooking is technically superb, but lacks passion & expressive flavours. This feels like cooking by numbers, without instinctive understanding of what satisfies the palate. Service is also a problem: you feel the whole team arrived from Moscow, was trained at the Wolseley, lobotomised & dumped in Pollen Street. It is hard to catch their eye, they are sparing with information, they lack warmth. Pouring of wine (sommelier apart) is inaccurate & thoughtless - we had to take control, Ditto sauces: even the m.d.' could not manage to divide evenly between three & left some unpoured. But above all all the food just did not sing. Who knows why?"
    dined on 15/08/2014
  • "I had a wonderful set lunch again. Constantly impressed with the menu and the food and presentation is the best!"
    dined on 15/08/2014
  • "I came here last week with my partner to kick start our holiday with a fabulous dinner at one of my favourite restaurants. I always have such a great experience here at PSS but this time around even more so our waiters for the evening were terrific, knowledgeable, friendly we were left with a smile on our face each time our food were brought out and or drinks topped up. I have to say that this menu was completely faultless and the wine list was extensive we decided to opt for the sommeliers suggestion on the wine & we were very, VERY happy with the choice. I look forward to coming back to Pollen Street Social very soon and would recommend anyone at least once to dine here for an incredible experience and such clever looking tasty food!"
    dined on 14/08/2014
  • "This is a high quality restaurant with modern innovative food so they deserve the Michelin star on that basis. We had the 8 course tasting menu and enjoyed every bite, no hesitation there. Our only hesitation and a major factor for any future visits is that the noise level is intolerable. The table behind us had those percussive people we regularly encounter and the 100% hard surfaces in the dining room did nothing to dampen the noise. We couldn't hear the servers describe the food and even had to ask to be moved, an unfortunate event in a top restaurant."
    dined on 14/08/2014
  • "Just incredible. Phenomenal, efficient, but never rushed service. Food was consistently impeccable. The staff were focused on making it a true, well rounded dining experience. They really focused on my mum who was having her first fine dining meal as a birthday treat. She has been on cloud nine for days. Thank you so much. An absolute must try."
    dined on 11/08/2014
  • "Not enough space for my review - please look at Trip Advisor entry under acko_10"
    dined on 09/08/2014
  • "Took my wife for an anniversary meal, and opted for the tasting menu. The food was inventive, delicious and beautifully presented and the staff were very helpful. I lost count of the number of courses we got served (the deserts just kept coming well beyond what was written on the menu!) and we left feeling very full indeed! Overall, a really great experience."
    dined on 09/08/2014
  • "Went for lunch on a sunny Saturday, the restaurant was busy but the tables are well spaced and you don't feel cramped. Food was exquisite, fantastic flavour combinations and beautifully presented. All four of us were utterly delighted with our menu choices and the little canapés and amuse bouche between each course were a fantastic touch. We will definitely be going back, as soon as we can!"
    dined on 09/08/2014
  • "We came here for my wifes birthday on Friday and had a great time. The tasting menu was superb, and the accompanying wines chosen by the sommelier were all perfect matches. The service was engaging throughout without being overbearing. The restaurant certainly lived up to it's reputation as one of the best in the UK and I would not hestitate to recommend to anyone else."
    dined on 08/08/2014
  • "Ingeniously composed tasting menu, combining unusual but fantastically complimenting ingredients which were presented magnificently. Not somewhere I would (or cold afford to) eat on a regular basis, but something I'm very happy to have tried, would recommend to anyone wanted something truly special and I'd be very happy to return again."
    dined on 08/08/2014
  • "We went for my girlfriends birthday and had the set lunch menu. The food was amazing, the service was top notch and the amount of free food (bread, churros etc.) was a welcome surprise."
    dined on 08/08/2014
  • "We were very excited to visit Pollen St Social after friends' recommendations but were left disappointed after our anniversary meal. We opted for the tasting menu which had some real winners - particularly the churros and dip, turbot and desserts- but a few courses didn't set the world alight- the scallop was lost alongside the accompanying radish and grapefruit. The service was quite lacking and timings were not good with a very long wait between a few courses despite the gazpacho being served before we had even finished our snacks! The sommelier wasn't really able to adapt wines to our individual tastes in the way that starred restaurants are often eager to do. Decor quirky and eclectic with a real mix of old/new but wouldn't rush back."
    dined on 07/08/2014
  • "A foodie friend and I went here and decided to have the tasting menu. Don't get me wrong this is a good place with exemplary service. The tables are big enough and the distance between them wide enough for some privacy too. However, our experience was that the tasting menu was slightly hit and miss. Flashes of greatness shone through (scallop carpaccio, turbot and each of the meat dishes) however others were misses. Wine too (as seems to be the norm these days) was marked up to the nth degree and that (though we all understand why) is a shame for true foodies. Overall - well fine experience but better go a la carte as opposed to tasting."
    dined on 07/08/2014
  • "A great experience both food wise and service wise. The 2 and 3-course lunches are good value for a restaurant of that standard. Dishes are presented with finesse, food was a party in my mouth and I was trying to finish even the last bit of sauce. Great service, attentive waiters. I really love the mushroom tea that was served as an appetiser! Mushroom tea!!! Definitely will come back!!"
    dined on 04/08/2014
  • "i took a foodie friend from out of town to lunch here and she was amazed with every dish. The service was outstanding and I loved the detail of the furniture down to the cutlery and linens. The amouse bouche, pre-dessert and petit fours were a lovely added bonus. Every thing was so well executed! If you are a dessert buff then I would suggest requesting a seat at the dessert bar. That's what I will be doing next time I dine here! Set lunch menu is fantastic value and there are also vegetarian/pregnant options."
    dined on 04/08/2014
  • "Amazing place, interiors are spot on. Service is very polite. Food is superb Chef Ross Bryans is friendly"
    dined on 02/08/2014
  • "I love Pollen Street Social - this is my second time there and the food continues to be exciting, fun and complex. The service is outstanding and the whole atmosphere is elegant but not pretentious. Although the menu sometimes seems inaccessible, it is worth going with it because everything we ate was delightful and slightly unaccepted apart from the Cote de boeuf which was just as it said on the tin - good steak."
    dined on 30/07/2014
  • "Excellent service. Excellent food. The pre starter was tongue explosion. Every move was catered for without being intrusive. Somehow you knew it was our anniversary and the signed card from Jason and the cake was so kind. Thank you we will never forget our anniversary experience and will try to make it a special treat every year."
    dined on 26/07/2014
  • "Pared back ambience, great service and food with finesse. A bit too formal/cold for personaly occasions but faultless nonetheless. The bar area is lovely for summertime drinks and the cocktail menu is really ingenuous"
    dined on 26/07/2014
  • "We had a fantastic meal at Pollen St Social. I booked this in advance for my partner's birthday and it exceeded my expectations. Great value for money ordering the 3 course lunch menu (which may well have been 6 courses with the amuse bouche and pre dessert and pre starters). Can't wait to visit again!"
    dined on 26/07/2014
  • "We were served the initial pre-starter appitizer and while we were immediately given the butter we had to ask for bread which had not arrived after 10-15 min. The wine (ordered when we sat down) was too warm, so I asked for it to be cooled - this only came back when I asked for it after we were given our appetizers. Starter and main course arrived with no further fuzz. We liked the food and decided to have dessert, the waiter (the 4th or 5th that day) asked if we wanted coffee with the dessert and we said yes. The coffee arrived straight away, but the dessert only arrived 15 min after we were done drinking our coffee. The finishing dessert given to other tables did not even make it to ours. Dissapointing experience, despite the good food."
    dined on 26/07/2014
  • "Extraordinary flavours, lovely staff. Do try a non-alcoholic coctail as an aperitif. Pricey certainly, but worth it on a special occasion."
    dined on 26/07/2014
  • "Second time at Pollen Street Social which enters as my personal number one london restaurant for great food and service without the "fuss" of some top end restaurants. Service is first class - attentive and knowledgeable about the food and always available without "hovering". The wine sommelier was great - my wife and I both had fish starters and meat mains and wanted white and red to match - she chose excellent wines and gave a great description of why they would match the food (which they certainly did!). Only issue with our evening was a somewhat loud table behind us (it had been a warm day and I suspect a little too much alcohol consumed), which was fine but for one lady whose constant laughter was high pitched ear piercing stuff."
    dined on 24/07/2014