The Balcon
The Balcon

The Balcon

  • Dining Style: Casual Elegant
  • Website: http://www.thebalconlondon.com/
  • Phone: 02073897820x
  • Hours of Operation:

    Monday - Friday: 6:30am - 11pm
    Saturday: 7am - 11pm
    Sunday: 7am - 10pm
  • Payment Options: AMEX,MasterCard,Visa
  • Cuisine: English, French
  • Executive Chef: Vincent Menager
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar/Lounge, Cafe, Counter Seating, Full Bar, Late Night, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Getting there

  • Parking: Valet
A word from The Balcon
For a sense of arrival, a sense of place and a sense of being part of a scene The Balcon is the place to eat, to drink, to see and be seen. Soak in the atmosphere of this modern London and Parisian grand brasserie under the champagne balcony, at the charcuterie bar or at your preferred table. Let the charcutier and the rest of the cast take you on a culinary journey with dishes inspired by both classic British and French cooking methods. The Balcon your all day dinning destination.

Please note that our set menu is not available on bank holidays.
Continued
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The Balcon reviews from OpenTable diners
667 reviews since 23 October 2013
Average Rating4.2
  • Food4.1
    Service4.3
  • Ambience4.2
    Value3.9
91% of reviewers would recommend this restaurant to a friend.
special occasions (339)pre/post theatre (307)business meals (266)romance (246)fit for foodies (186)afternoon tea (136)brunch (106)outstanding value (90)sunday lunch (87)group bookings (66)good vegetarian options (44)disabled access (32)child friendly (16)outdoor eating (7)Show More
  • A treat
    DLMR
    Dined on 20/10/2014
    We had been to The Balcon before and had the set menu. This time, with the OpenTable offer, we could choose our starter and desert from the 'a la carte' menu. And what a choice it was. So difficult to chose between 10 options all so nice. My friends chose the rib as a starter and I had the Spanish style starter. All delicious. We had three options for the main course. Duck, fish pie or risotto. All very nice. And then, 10 choices for desert. Agonising. I had the chocolate mug cake with milk ice cream; delicious. The financier was equally very good. And to top it all, free coffee. The waiting staff were all charming and helpful and unobtrusive. A very good evening.
    Special Features:
    afternoon tea, business meals, disabled access, fit for foodies, good vegetarian options, outstanding value, pre/post theatre, romance, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • abs1987
    Dined on 18/10/2014
    We enjoyed the Opentable 3-course menu at the Balcon. The staff were friendly and attentive and the venue hit the spot for a romantic dinner. My only criticism is that choice is of main courses for the set-menu is fairly limited (duck, haddock and mushroom risotto) but it was still great value for money. We'll be back for brunch/afternoon tea soon!
    Special Features:
    business meals, fit for foodies, pre/post theatre, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Theatregoer
    Theatregoer
    Dined on 17/10/2014
    This was a 3-course special deal. The boeuf bourginon starter was tasty as was the duck main course. My pudding was ok - not special. The wines are generally very expensive here which would make it unlikely we'd return. Tables for two seem quite wide and chairs feel more lie reclining chairs than dining chairs - so not an entirely comfortable dining experience. It is a lovely place however.
    Special Features:
    special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Pre-theatre experience
    gbecc
    Dined on 17/10/2014
    What an experience at the Balcony. Good food and excellent service set in great surroundings. Highly recommended.
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • As good as it gets
    MandAfoodpleasureseekers
    Dined on 16/10/2014
    If you like French food served by lovely staff in opulent settings then you will cant go wrong by dining at The Balcon. Superb flavors that scream French and a very good choice on the menu. 100% recommended!
    Special Features:
    business meals, fit for foodies, pre/post theatre, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Balcon
    KovalskiVIP
    Dined on 16/10/2014
    Great ambiance and very professional bar.Had 3 course fixed which is good value for St James' Been many times and also good a large carte.
    Special Features:
    special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Drastic change in service
    OpenTable Diner Since 2013
    Dined on 16/10/2014
    We loved usually to go to the Balcony for dinner. A real French experience with French style staff. But this time we had a bad surprise with a staff not aware of the basic rules of French service. For example white wine staying on the side waiting for somebody puting it in the cold bucket, and being served after the first course! The waitress interrupting a few time our conversation to ask us if we want a new bottle of water. Nobody to say hello at our arrival or good bye at our departure. It is no more a French representative restaurant and we cannot bring our business guests anymore.
    • Food
    • Ambience
    • Service
    • Value
  • A great time was had by all...
    Kitkat
    Dined on 15/10/2014
    We did the 3 course set menu with coffee for £23 -- an amazing deal. To start we had the carrot &beet salad, the beef tartare and the Angus beef short rib. Although the beef starters were quite good, the beet salad was the star of the show. It was amazing. We followed with the haddock pie, mushroom risotto and duck. Again no complaints and empty plates. We finished with the blackberry pudding, the peach melba and the profiteroles. The blackberry pudding was perfectly cooked and melt in your mouth delicious. My daughter thought the peach melba was heaven sent and although the profiteroles had a nice original twist. Alcoholic drinks were well made. Coffee and tea elegant and service excellent. Highly recommended to all.
    Special Features:
    fit for foodies, pre/post theatre, romance
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Style galore at Le Balcon
    Veggie
    Dined on 15/10/2014
    Having visited three times before in the past - twice good, once not so good - we thought a few more months on we should try again. All was excellent. Service was thoughtful, effective, warm but unintrusive. The food on the Market Menu was superb value as well as very high quality in preparation and presentation, and the ambience in the winnowing autumnal London Evening was magnificent. They'd allocated us the specific table I'd requested and came upwith an on-the-house surprise birthday dessert for my wife's celebration that day. Beautiful visit!
    Special Features:
    good vegetarian options, outstanding value, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Delicious lunch, great service
    WinnersDinnersFan
    Dined on 14/10/2014
    I'm reluctant to go for special offer menus as so often you're made to feel like a 2nd class citizen. You'll find yourself sitting in the worst spot in the house reading from a menu the size of a stamp. Service often suffers too as your're written off as a stingy non-tipper from the get go. Rather than being a promotional tool for the restaurant, I'm often turned off the place for life. This was NOT the case at The Balcon and the experience we had was 1st class. The dining room is stylish, airy and spacious. The service was more attentive than I've received at restaurants where I've paid several times as much. The food was delicious and I highly recommend anyone try this place. With or without a special offer I will certainly be back.
    Special Features:
    business meals, outstanding value
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Baronial
    Impressmeplease
    Dined on 12/10/2014
    Very good experience at this restaurant even though they tried to give me a second dessert which I refused and the cheese board consisted of just one type of French cheese I will not decry the service given nor the wine quality, for the price paid. The bread varieties were not to my taste but I will not mark the place down for that either. Overall I was satisfied and may go back when I visit theaterland again.
    Special Features:
    outstanding value, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
  • outstanding and consistent service
    petar
    Dined on 11/10/2014
    The first time I went to the Balcon I booked a pre theatre table for 4 and we were having such a great time that we ditched the theatre and ordered more wine and dessert then more wine. I find it really refreshing to go to a restaurant that is not trying to be trendy. Instead what you get here is personalised service that's not rushed, great food and ambiance. The perfect ingredients for a sublime evening.
    Special Features:
    afternoon tea, brunch, business meals, group bookings, outstanding value, pre/post theatre, romance, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Dinner for two
    neilandvirginie
    Dined on 11/10/2014
    The food was mostly good - I had a duck with cherry sauce, but for my taste there weren't enough cherries - I think there were two on the plate. My gf's Dover Sole was excellent. The one patisserie we shared was too small really to be offered up as a dessert even for one person, and the pastry tasted stale. The best plate of the evening was the creme brulee, which really was excellent. Service was fine, but a tad slow, especially towards the end of the evening. Not sure if it was really worth £60/head.
    • Food
    • Ambience
    • Service
    • Value
  • You may wish to try it yourself...
    Lover1920s
    Dined on 11/10/2014
    Went to The Balcon last Saturday for Geoffrey's birthday occasion. Loved its ambiance... good dinner food without fuss... excellent service I thought...however wished they'd played some 1920's background music to match the decoration theme... We were offered some very nice and well made small tea cakes for Geoffrey's birthday on the house... then we enjoyed an after-dinner drink in the bar... Overall it was a very good experience at reasonable expense. Like to go back there to try their afternoon tea and other dishes for dinner next time.
    Special Features:
    afternoon tea, business meals, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Outstanding service
    Jeanne
    Dined on 11/10/2014
    We went for a pre-theatre dinner with the Opentable deal. We arrived a little late due to traffic problems, and informed the hosts that we had to leave within the hour. He promptly took care of us and when my husband got served the wrong dish, he replaced it with the right dish within minutes! We were able to have a delightful, but fast 3-course dinner with wine, coffee/ tea all within an hour. And he did not forget that it was my husband's birthday. Superb service, great ambiance, beautifully decorated, good French food. I recommend a trip to the restroom for a glimpse of the sumptuous Rose Tea Room. Overall, very impressed and will certainly recommend it for anybody looking for a nice romantic dinner or a high quality quick meal.
    Special Features:
    afternoon tea, fit for foodies, outstanding value, pre/post theatre, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Lunch at Balcon
    Birdiegirl123
    Dined on 11/10/2014
    Visited the Balcon with some friends for lunch on saturday having found a special three course offer online. The restaurant is very attractive and stylish and the staff were extremely friendly. The menu choice for our special offer was extremely good and the dishes were inventive and well thought out. Very good value for money and we had a great time. It is our second visit and we will be coming again
    Special Features:
    afternoon tea, brunch, business meals, fit for foodies
    • Food
    • Ambience
    • Service
    • Value
  • Dinner post Book of Mormon
    Vixy
    Dined on 10/10/2014
    Took my boyfriend here after going to the book of mormon which is just round the corner. Arrived 30 min early for our table but that was no problem and we were shown straight to our table. Food was very good but not amazing - maybe I chose badly becuase my partener was very happy with his. The room was a little on the quiet side but we did arrive at 10pm. Service was good and not rushed even though we had one of their latest slots. Value for money was amazing.
    Special Features:
    fit for foodies, pre/post theatre, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Disappointing
    Mv21
    Dined on 10/10/2014
    This was my first time at the Balcon, I had the open table special offer (3 courses champagne & coffee). The service started off really well, our waiter was very welcoming and attentive when we were served our champagne & ordered our starters. After that there appeared to be a change in evening staff and the service went down hill from there. Our cutlery was taken away prior to receiving out main course, we had to wait 10 minutes for a waiter to provide us with cutlery, by which time our food was cold. I refused to pay the service charge on our bill, which the manager acknowledged and apologised for the service. The special offer for top table was OK, but was spoilt by the service. For such an elegant restaturant the toilets were disgusting. I wouldn't recommend this restaurant, there are better french restaurants out there.
    Special Features:
    business meals, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
  • Good and Bad !!
    Charlie
    Dined on 10/10/2014
    The balcon is a very lovely venue, service from staff was excellent and the food was good only one problem. The deal they had advertised on Opentable was badly done and misleading which is not very good at all. The main meal had only three choices but this was not shown on the advert which give a sample menu with no limitations - they need to improve on this,
    Special Features:
    special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Excellent as ever
    Andyp
    Dined on 10/10/2014
    This is the third time I have been to the Balcon for dinner on one of the a Open Table offers. This restaurant never ceased to impress. The food is very interesting and tasty and filled me up (no tiny portions here), and the service is just right. The offer was 28 Gbp for 3 courses and coffee, which I think is good value, although 12.5 % is added for service. The Balcon is one of the best restaurants all in all that I have ever dined in.
    Special Features:
    business meals, fit for foodies, good vegetarian options, outstanding value, pre/post theatre, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Fantastic
    RichLove
    Dined on 10/10/2014
    Awesome meal at lovely restaurant. Classy but not stuffy, knowledgeable, friendly staff and food extremely tasty. Highly recommend.
    Special Features:
    afternoon tea, brunch, business meals, fit for foodies, pre/post theatre, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Good Food
    TheProfessor
    Dined on 8/10/2014
    Enjoyed a very good business dinner, very good food and attentive service
    Special Features:
    business meals
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Dinner with friends
    Tone
    Dined on 8/10/2014
    A nice evening - smart place - good food (not gourmet but well cooked and generous portions). No rushing and pleasant place to be.
    Special Features:
    pre/post theatre, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • OpenTable Diner Since 2013
    Dined on 8/10/2014
    we went and enjoyed the 3 course for £23 menu, Service was excellent, food was delicious especially the single malt with the Baba dessert - superb ..definitely recommend !!
    Special Features:
    brunch, business meals, fit for foodies, outstanding value
    • Food
    • Ambience
    • Service
    • Value
  • Excellent
    katieambulanceVIP
    Dined on 8/10/2014
    My friend and I visited The Balcon on a 3 course and coffee Opentable deal which presented excellent value. My starter of braised egg and chorizo was top notch and just the right side. For main I had duck - cooked to perfection, excellent flavour combination, generous portions (which typically you don't expect in a French establishment). Throughout the service was fantastic, friendly and attentive without being pushy. Everyone always smiling. One slightly odd thing is they don't serve bottles of wine, just caraffes. Still the Rioja was lovely whatever it came in. I had a berry & apple sorbet dessert which was different and delicious. My friend had the chocolate mug which was also good. Would definitely return.
    Special Features:
    business meals, fit for foodies, pre/post theatre, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • What a Lovely Surprise
    Hampshirefoodie
    Dined on 8/10/2014
    We booked a post theatre meal deal - £28 for three course plus a glass of wine and coffee. We were welcomed as if we were paying standard al la carte prices. Service was excellent throughout. There was a great choice of starters and desserts. There was less choice on the main courses - only three options. However, the food was excellent and the ambience was lovely. We shall certainly return.
    Special Features:
    outstanding value, pre/post theatre, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Great dinner
    RandA
    Dined on 7/10/2014
    Good location ... Great ambience .... Attentive service and good food.
    Special Features:
    business meals, group bookings, pre/post theatre, romance
    • Food
    • Ambience
    • Service
    • Value
  • Top draw without needing top dollar
    RegMan
    Dined on 7/10/2014
    I went here with a colleague for an after work dinner, we did the 3 courses for £23 (thanks OpenTable). The place itself is impressive, opulent marble and brass with high ceilings and chandeliers to match, would be impressive for a date. The staff were excellent, attentive and polite but not intrusive. The food was excellent! the portions were not large, but frankly just right for me, I came away feeling full but not overfull! The flavours were all well balanced and the presentation was smart without being pretentious. They also had some great cocktails, so could also be good if you want to let your hair down a little! It is in a hotel, but with the off street enterance on Pall Mall you would never know! Well worth a visit!
    Special Features:
    business meals, fit for foodies, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Great staff + food, but too bright
    McLegend
    Dined on 6/10/2014
    The staff were really excellent, especially the restaurant supervisor who really knew the wine list and talked us through the menu with great knowledge and enthusiasm. The waiters were dressed in a rather an odd fashion and the room was too bright considering it was 8.30pm. Mood lighting didn't seem to come on until about 10pm which was a shame. Food was really good and great value with the 3 courses deal. Would have liked to see more main course choices though.
    Special Features:
    afternoon tea, brunch, fit for foodies, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
  • jono1
    Dined on 6/10/2014
    Outstanding value,great food in an intimate setting.Perfect for a romantic evening
    Special Features:
    pre/post theatre, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • The Balcon
    Dotdot
    Dined on 6/10/2014
    The food was excellent, well presented and the service was very friendly. We had the Opentable three course special offer and it represented incredibly good value.
    Special Features:
    business meals, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Lunch menu
    CarolineBA
    Dined on 6/10/2014
    Excellent service and the food was lovely - sea trout and Jersey royal potatoes with SA wine. a great combination!
    Special Features:
    business meals
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • good food in central london
    anonymous
    Dined on 5/10/2014
    Nice atmosphere, good food and very ccentral. Offer is good value for money and was nice to have the coffees/teas in the other bars within the hotel.
    Special Features:
    afternoon tea, brunch, business meals, child friendly, disabled access, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Honey
    Dined on 5/10/2014
    Felt very well looked after and enjoyed the offer options very much
    Special Features:
    outstanding value, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
  • Good value
    Gastro1VIP
    Dined on 4/10/2014
    We were celebrating my daughter's birthday and had chosen the special offer of 3 courses, a glass of champagne and coffee for £33 which was very good value. The main course choices were more restricted than we expected but all of our party were able to choose something they liked. The food was well cooked and well presented and the service was attentive and friendly. A nice touch was a birthday cake and a candle from the Balcon at the end of the meal.
    Special Features:
    afternoon tea, brunch, business meals, outstanding value, pre/post theatre, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
  • Wonderful
    kitty
    Dined on 4/10/2014
    This is the second time I've gone to this restaurant and once again it was brilliant. The service and quality are outstanding. We went with the offer for 3 courses, glass of wine and coffee, but unlike some other restaurants we weren't treated any differently by the staff. The staff and chef were also fantastic about catering for my allergies letting me know exactly what was in the food. It is a little pricey for drinks so would recommend going here for a special occasion or as a special treat. But the quality is second to none and it's a great welcoming atmosphere. Will definitely be going again!
    Special Features:
    afternoon tea, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • A lovely meal
    golightly
    Dined on 4/10/2014
    We booked the special open table offer and it was absolutely delicious. The service was impeccable and great value.
    Special Features:
    disabled access, fit for foodies, good vegetarian options, outstanding value, pre/post theatre, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Balcon disappointment
    jeremiah
    Dined on 4/10/2014
    My wife and I had an evening meal. Although my wife was quite happy with a vegetarian main dish, I was unimpressed with a choice of but 3 'market special' mains, none of which liked, the offer saying they would be 'chef's specials'. I chose the saddle of lamb from a la carte, asking whether I could just pay the extra, but that was not allowed. I think I ended up paying some £10-11 more than anticipated. The portions were small, and but for the nice sweet course, rather forgettable The soft drinks at £4.50 each are a rip-off. When I checked the menu on the way out to see how much I had been 'conned', the market specials had already changed, including one dish I would have liked! I would not recommend or go back to this restaurant.
    • Food
    • Ambience
    • Service
    • Value
  • Great value pre-theatre
    Birthdaygirl
    Dined on 4/10/2014
    Four happy diners. Thoroughly enjoyed the meal and great service.
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • very obliging staff
    pff1804VIP
    Dined on 4/10/2014
    I went to the Balcon for lunch with a friend. The food was reasonably good and the toptable deal, 3 courses with a glass of wine and coffee was pretty good value for money. The dining room is attractive although as part of a hotel is rather more impersonal than an ordinary restaurant. The staff however were exceptional; my friend has health problems which necessitate being extremely careful about what she eats. Notwithstanding the fact that we were ordering from the set menu, the staff were willing to modify all three courses to accommodate her at no extra cost. Great customer service skills.
    Special Features:
    afternoon tea, business meals, pre/post theatre, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value