The Balcon
The Balcon

The Balcon

  • Dining Style: Casual Elegant
  • Website: http://www.thebalconlondon.com/
  • Phone: 020 7389 7820
  • Hours of Operation:

    Monday - Friday: 6:30am - 11pm
    Saturday: 7am - 11pm
    Sunday: 7am - 10pm
  • Payment Options: AMEX,MasterCard,Visa
  • Cuisine: English, French
  • Executive Chef: Vincent Menager
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar/Lounge, Cafe, Counter Seating, Full Bar, Late Night, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Getting there

  • Parking: Valet
A word from The Balcon
For a sense of arrival, a sense of place and a sense of being part of a scene The Balcon is the place to eat, to drink, to see and be seen. Soak in the atmosphere of this modern London and Parisian grand brasserie under the champagne balcony, at the charcuterie bar or at your preferred table. Let the charcutier and the rest of the cast take you on a culinary journey with dishes inspired by both classic British and French cooking methods. The Balcon your all day dinning destination.

Please note that our set menu is not available on bank holidays.
Continued
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The Balcon reviews from OpenTable diners
687 reviews since 28 November 2013
Average Rating4.2
  • Food4.1
    Service4.3
  • Ambience4.3
    Value3.9
91% of reviewers would recommend this restaurant to a friend.
special occasions (349)pre/post theatre (316)business meals (276)romance (247)fit for foodies (206)afternoon tea (142)brunch (110)outstanding value (96)sunday lunch (89)group bookings (70)good vegetarian options (43)disabled access (37)child friendly (16)outdoor eating (9)Show More
  • Very Smart Restaurant
    ChrispyVIP
    Dined on 25/11/2014
    Situated within an old banking hall and part of the Sofitel Hotel, the setting of the room is wonderful and the French staff are attentive and charming. The food falls a bit short of the menu discription and the enthusiasm of the waiters.
    Special Features:
    afternoon tea, business meals, disabled access, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Fantastic
    Harry
    Dined on 25/11/2014
    Took clients on a business lunch and it was lovely. Great service and great food. The staff couldn't do enough which was excellent. Will definitely be visiting again soon.
    Special Features:
    afternoon tea, business meals, disabled access, fit for foodies, group bookings, pre/post theatre, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Good food but spoiled by rude manager
    WorldDinerVIP
    Dined on 24/11/2014
    I have dined at The Balcon regularly for the last 4 years. On this occasion, I booked the Tray Rapide for two. We enquired if we could have the three courses separately instead of on the same plate and we were told this would be fine. When we were presented the bill, we had been charged more than the Tray Rapide. I questioned this and was told by the restaurant manager that this was because we had asked for the three items separately. I told her it was the responsibility of her staff to have explained this to us when we placed the order and that her staff had said nothing to us about additional charges. The manager was rather aggressive and told us we now knew for our future bookings. I told her that her aggressive tone was uncalled for and that it was the responsibility of her staff and herself to ensure they explained to customers about the menu choices and prices. She grudgingly took off the additional charges. Not the way to treat any customer, let alone a regular one!
    Special Features:
    afternoon tea, pre/post theatre, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Disappointed
    Aggy
    Dined on 22/11/2014
    This is a very nice restaurant for people who have hunderts of pounds in theri bank account, small plates are very small and other alacarte Value for the money
    Special Features:
    special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Lovely place, great value market menu
    charlar
    Dined on 22/11/2014
    A group of 3 of us went for lunch on a Saturday for the 3 courses plus tea or coffee offer. Service was good but we only wanted to drink water and had to keep asking for refills as they had pretty but small glasses. We also had to wait a little too long for plate clearing but they did refill my tea pot swiftly when the lid fell off! Food was fairly small portions but filling nevertheless. My friends had the venison stew which came with pasta which is why I chose the plaice, they said it was delicious meat but definitely doesn't go with pasta! Beautiful restaurant and hotel lobby area, toilets were nice and staff very friendly and polite. Would definitely go back, the afternoon tea looked very appealing...
    Special Features:
    afternoon tea, group bookings, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • LL12VIP
    Dined on 21/11/2014
    Great food, especially enjoyed the cheese souffle (starter) and breakfast tea creme brulee. Great location near Piccadilly Circus, good service, nice ambience, would recommend.
    Special Features:
    business meals, fit for foodies, pre/post theatre, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Excellent food, service and value
    Eli1
    Dined on 20/11/2014
    Stylish restaurant - brilliantly located for the Haymarket theatres, and with good space between tables for quiet talking. All the staff were excellent at their jobs, and Melany was superb (take her recommendations!). We were on an open table deal - 3 courses, wine and coffee for £28 - and it was excellent throughout. We will definately be coming back.
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Pre-Phantom Food
    OpenTable Diner Since 2014
    Dined on 20/11/2014
    Wonderful place. And fantastic knowledgeable staff. Great experience.
    Special Features:
    fit for foodies, pre/post theatre, romance
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Service hit and miss
    MandAfoodpleasureseekers
    Dined on 19/11/2014
    Cant deny the food is superb and the setting very nice, but as a returning customer the service this time let us down. Front of house staff were different from out previous visit and what a difference. This was a quite Wednesday evening with just a few tables in use but on three separate occasions we had to re order drinks. The attitude of the staff was very good but that means nothing if you forget orders! Hopefully back to previous best next time as we will visit again, but if the same happens then we'll move on.
    Special Features:
    business meals, fit for foodies, pre/post theatre, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Gorgeous
    Sally
    Dined on 19/11/2014
    The Balcon is elegant and classy without being intimidating, The staff are attentive and helpful without being overbearing and the food was gorgeous. We had the set menu, 3 courses with wine and coffee for £28.00 and we thought it was very good value. I am the pickiest eater you could find but I still had plenty of choice. Would definitely return and recommend.
    Special Features:
    business meals, pre/post theatre, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Very good
    Spice
    Dined on 19/11/2014
    It is very beautiful place, there are friendly and professional staff, food was delicious and nicely presented. I would differently recommend this place for special occasions.
    Special Features:
    afternoon tea, business meals, fit for foodies, group bookings, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Sister dinner
    Pauline
    Dined on 18/11/2014
    We did the 3 course special for £28 with a glass of wine and it was outstanding value and it was lovely to have great food for not a lot of money.
    Special Features:
    fit for foodies, outstanding value, pre/post theatre, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Very average, nothing special, poor value
    OpenTable Diner Since 2013
    Dined on 15/11/2014
    Great small plates, some too small though. Not so great steak. Tiny dessert.
    • Food
    • Ambience
    • Service
    • Value
  • Good old fashion French Brasserie
    Bernard
    Dined on 15/11/2014
    Great Saturday Lunch in a quite part of London. Good service some time a bit slow. The food is old fashioned French which is a bit of a fresh air these days.
    Special Features:
    afternoon tea, business meals, disabled access, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • A great dining experience
    Deepak
    Dined on 14/11/2014
    Fantastic service, great ambience, good food and cinvenient location.
    Special Features:
    romance
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Great Value
    minnaVIP
    Dined on 14/11/2014
    Balcon is located in a very central area,close to picadilly circles and surrounded by British aricitures. The service is not bad even they are very busy. The special offer on opentable is recommended.
    Special Features:
    outstanding value
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Balcon was excellent - would return again.
    CatUK1VIP
    Dined on 13/11/2014
    Excellent food, service, etc. Loved it. Would go again. Only affordable under special offer, oitherwise expensive. Balcon was excellent - would return again. One of my favourite places.Balcon was excellent - would return again. One of my favourite places.Balcon was excellent - would return again. One of my favourite places.Balcon was excellent - would return again. One of my favourite places.
    • Food
    • Ambience
    • Service
    • Value
  • Very Enjoyable Experiance
    JJFG
    Dined on 11/11/2014
    Very impressed with this restaurant, excellent value for money on the opentable dinner with wine deal. Food flavoursome and an imaginative menu, The service was attentive and friendly, Central location on Pall Mall. beautiful surroundings all in all a very positive experience. I shall certainly visit again soon. Well done.
    Special Features:
    business meals, fit for foodies, outstanding value, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Never dissapoints
    OpenTable Diner Since 2013
    Dined on 8/11/2014
    One of my favourite go to restuarants in london. The interior is majestic and atmospheric. The food and service spot on, and the value is hard to be rivalled around london when using the top table offers. House wine is great however good wine list that extends beyond this of u feel like upgrading to something more specific. All round this place is great
    Special Features:
    brunch, fit for foodies, outstanding value, pre/post theatre, romance
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Very pleasant restaurant
    vakaciones
    Dined on 8/11/2014
    Great atmosphere. Really nice and quiet place in the centre of London! One of those place where you can dine without having to shout when talking as there are plenty of space between tables and it is not a noisy place, something rare to find nowadays in London. Food was good and well presented. Decoration is very warm and is a perfect place to rest after a busy day sightseeing or shopping in central London. I had dine there a few times and also been for tea and both experiences have been very enjoyable.
    Special Features:
    afternoon tea, brunch, pre/post theatre, romance
    • Food
    • Ambience
    • Service
    • Value
  • Mixed Feelings
    DavidVIP
    Dined on 8/11/2014
    Went on the OT offer. Very limited choice for small plates and the Market menu, no more than 3 choices. I wished the menu is the same online, like a lot of restaurants on OT they don't seems to want to update on a regular basis. What we had was good. Not sure if we want to go again.
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
  • Return visit
    KFCBromley
    Dined on 8/11/2014
    Fifth visit and again the food was excellent. Shall definitely return.
    Special Features:
    afternoon tea, brunch, good vegetarian options
    • Food
    • Ambience
    • Service
    • Value
  • Another great meal
    worldtraveller
    Dined on 7/11/2014
    We visit the Balcon regularly and the food is always excellent. The deal for 3 courses + a glass of wine + tea/coffee at £28 per head is excellent value. I took a girlfriend, and my grown up daughters, and we had a really fun relaxing time.
    Special Features:
    afternoon tea, fit for foodies, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
  • Business Lunch
    DarrenBall
    Dined on 7/11/2014
    Service was attentive and unobtrusive -food was superb recommend for bus lunch
    Special Features:
    business meals, fit for foodies, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Same quality
    simesVIP
    Dined on 6/11/2014
    Never fails to deliver. Set menu options are limited but always superb. Outstanding value for the west end.
    Special Features:
    afternoon tea, group bookings, outdoor eating, romance, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Eagereater
    Dined on 3/11/2014
    I had a dream to dine in luxury style pre theater and the dream came true. Miracle.
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Sylb
    Dined on 3/11/2014
    Would highly recommend this restaurant in all respects!
    Special Features:
    brunch, fit for foodies, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • 3 courses and coffee
    Experienceddiner1
    Dined on 1/11/2014
    Went for the 3 courses and coffee for £24 pp offer. Starter of salmon pretty bland, cottage pie very average and something that could have made equally well at home, and dessert was very good. Coffee very good as well. Overall pleased with the value, but expected a bit more for the food quality. Service generally good bar few small details.
    • Food
    • Ambience
    • Service
    • Value
  • in a word - wonderful!
    TBAN
    Dined on 1/11/2014
    from the charming doorman at the hotel, all staff were fabulous. started with cocktails in the lounge, I had a Manhattan which was excellent decided to stick with the opentable menu, the Flammekueche wasnt quite what we expected (i thought it would be creamier) but was tasty a friend had the salmon which was great ,menu had been changed for specials, the cottage pie was delicious but quite rich, a friend had the pasta with musshroom and chestnuts which was also good not usually a dessert fan, but I wanted about 5 of them - opted for the crepe souffle - super finished with a green tea and coffees - with a bottle of champagne and the cocktails, it was very reasonable cost I would recommend Balcon 100% and shall return
    Special Features:
    business meals, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Good in parts.
    peterc
    Dined on 1/11/2014
    We did enjoy our visit to The Balcon with friends but with reservations. We booked the Opentable deal but the choices are quite limited. Furthermore the portions are small but the food was good quality. The ambient temperature of the restaurant was quite cold and we had to ask more than once to have the aircon turned down. By the time you've paid for drinks and service plus other extras you could have got more or less the same value at many other restaurants in town so not quite the amazing deal that we thought.
    Special Features:
    afternoon tea, brunch, business meals, disabled access, group bookings, pre/post theatre, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Attentive staff
    Nikii
    Dined on 31/10/2014
    Food was delicious and served by lovely staff. Good choice of reasonably priced wine.
    Special Features:
    romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Celebrated Wife's 40th Birthday
    Shamrock
    Dined on 31/10/2014
    Location perfect for Theatre, the reception from the Balcon Team throughout Service was exceptional, friendly and professional. A genuinely lovely evening.
    Special Features:
    business meals, fit for foodies, good vegetarian options, group bookings, outstanding value, pre/post theatre, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • luv2eat
    Dined on 31/10/2014
    This was the second time I been to the Balcon . The food was good good value for the three courses meal but not many choices. We also try the other main course the lamb saddle was melted in your mouth and the sirloin was good quality beef very delicious overall good food and good service .
    Special Features:
    group bookings, outstanding value
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Dinner at the Balcon
    MealdealerVIP
    Dined on 31/10/2014
    Our second visit to the attractive Balcon restauarant - and the menu is even better. The variety of delicious 'small plates ' on the OT deal is extensive and although the 'market' menu for our main course had only three dishes, our choice of hake with lentils was mouth-watering. Best of all was the fabulous crepes Suzette dessert. Choice of coffee, a varied breadbasket and prompt, friendly service were the added touches which made our dinner really enjoyable. The OT deal was excellent value for this standard of food and service - highly recommended.
    Special Features:
    business meals, fit for foodies, outstanding value, pre/post theatre, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Ambiance
    Ninavin
    Dined on 31/10/2014
    Love the relaxed atmosphere but high standards. All staff very friendly and helpful and food with a french twist and very good. Certainly will be back many times.
    Special Features:
    business meals, fit for foodies, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Spectacular dining room
    batty
    Dined on 31/10/2014
    This was an excellent lunch in spectacular surroundings. French classics - soufflé with langoustines, escargots, cassoulet with some reasonably priced wines and a lovely pastry trolley for afters. This would be an ideal location for a special occasion and a great spot for visitors to the National Gallery or Piccadilly.
    Special Features:
    afternoon tea, business meals, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Evening dinner at the Balcon
    Barney
    Dined on 30/10/2014
    Terrific ambience. Lovely staff, and attentive service. Great interaction with our waitress. The parsnip and maple syrup cake is delicious. It's worth a visit just to view the paintings of chickens in suits!!
    Special Features:
    afternoon tea, business meals, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Pretty Place for Good Food
    kwsunshineVIP
    Dined on 30/10/2014
    We were four women celebrating a birthday, and this was an excellent place to do it. It felt special but not stuffy, the food was excellent (3 course very good value) served at the right speed. Every dish was full-flavoured and a sensible size. I would be more than happy to return.
    • Food
    • Ambience
    • Service
    • Value
  • Great pre-theatre meal
    Dine4Fun
    Dined on 30/10/2014
    We dined here before heading to the theatre. It is informal, but in a good way. The staff were very friendly and attentive and the food was delicious. I would definitely recommend dining here pre-theatre as opposed to closer to the theatres.
    Special Features:
    business meals, fit for foodies, group bookings, pre/post theatre, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Good value special offer set menu
    allaboutdessert
    Dined on 30/10/2014
    We booked the balcon at 5pm after a day walking and sightseeing in london. Restaurant lovely and quiet. Set menu was great value and portions were good enough. We only had water - two bottles charged £12!!. Wine was very expensive - £30 for a carafe was too much so we left that. Other than disappointment on cost of drinks it was a very nice meal and felt well rested afterwards before journey home.
    Special Features:
    brunch, business meals, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.