The Brasserie at the Grosvenor Hotel
The Brasserie at the Grosvenor Hotel

The Brasserie at the Grosvenor Hotel

  • Dining Style: Casual Dining
  • Website: http://thegrosvenorbrasserie.com/
  • Phone: 020 7868 6251
  • Hours of Operation:
    Monday -Friday: 12pm - 21:00pm, Saturday - Sunday: 17:00 - 21:00
  • Payment Options: MasterCard,Visa
  • Cuisine: Modern European
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet, Full Bar, Wine

Getting there

  • Parking: No
A word from The Brasserie at the Grosvenor Hotel
Just moments from London's Victoria Station and walking distance to Buckingham Palace, The Brasserie restaurant is the perfect stop-off for weary travellers. The Brasserie, located in the beautifully renovated Grosvenor Hotel, boasts a warm ambiance and soft lighting with dark wood furnishings and original Victorian features. The menu, created by executive chef Robert Prendergast, specialises in classically British cuisine with a few European touches thrown in. Here diners can start the day with full English breakfasts or something more continental. The lounge offers a more informal setting and casual lunch menu with burgers, sandwiches and salads or, for something more indulgent, diners can treat themselves to a traditional or champagne afternoon tea, replete with petit fours, scones with fruit preserves and clotted cream, finger sandwiches and loose leaf tea. The lunch and dinner menu has something for everyone; featured dishes may include soups, sharing platters.
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The Brasserie at the Grosvenor Hotel reviews from OpenTable diners
37 reviews since 24 November 2013
Average Rating3.2
  • Food3.4
    Service3
  • Ambience3.3
    Value3.1
63% of reviewers would recommend this restaurant to a friend.
business meals (16)pre/post theatre (14)afternoon tea (6)brunch (6)group bookings (5)special occasions (4)fit for foodies (3)outstanding value (3)good vegetarian options (2)sunday lunch (2)disabled access (1)romance (1)Show More
  • Poor service
    OpenTable Diner Since 2014
    Dined on 13/11/2014
    We waited 50 minutes for our meal. Salmon was dry and overlooked. Asparagus was cold also were the chips. We complained to the staff who were apologetic and said they would take one meal off the bill . To be honest we should not of paid for one meal. We were in a hurry to catch the musical and was late so didn't have time to take the matter further. We were very disappointed as we were looking forward to our day out together. I would not recommend the Grosvenor for a lunchtime meal.
    • Food
    • Ambience
    • Service
    • Value
  • Perfect pre theatre
    OpenTable Diner Since 2012
    Dined on 30/10/2014
    Great restaurant, great food and a great experience! Already recommended to a friend for a fantastic pre theatre meal before Wicked.
    Special Features:
    outstanding value, pre/post theatre, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Just OK
    49thParallel
    Dined on 18/10/2014
    pre-theatre menu is not inspiring. I had the sausage dish, very bland and boring. Several different people served us, none seemed particularly attentive.
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
  • Awful
    AnnaBVIP
    Dined on 16/10/2014
    A hotel restaurant stuck in the 80's. Bad food (fodder), lack lustre service, generally you get the feeling nobody cares about this restaurant at all. Shame as it's in a great location and could be a real find but menu is uninspiring, service terrible, would never go again and had to send an apology to my client about picking it as a lunch venue, it was that bad.
    • Food
    • Ambience
    • Service
    • Value
  • Very Slow
    Monty67
    Dined on 7/10/2014
    Had a table booked for 4.45 and had to wait nearly 15 minutes for anyone to actually come and seat us. We were the only ones in the restaurant so hoped the service would improve - alas it didn't. Our starters arrived and the food was ok and then we waited about 15 minutes for our plates to be cleared and by that time we had to leave as had to be at a meeting close by at 6.00 pm. We cancelled our main courses and explained our reasons and them they turn up 5 minutes later whilst we are still waiting for the bill . Not a great experience and wouldn't recommend to anyone - must be other places close by with better service.
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
  • Fridays Business Lunch
    Mark
    Dined on 5/9/2014
    The food was very good but was let down by the less then attentive staff. I’ve eaten at the restaurant a good many times over the years and haven’t had this problem before. I would have expected more for the price I paid.
    Special Features:
    business meals
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • talldiner88
    Dined on 29/8/2014
    Very close to Victoria, nice setting and not pricey.
    Special Features:
    business meals, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Outstanding
    Silvercouple
    Dined on 26/8/2014
    Our son and daughter picked this restaurant for a pre theatre meal for us as part of a surprise anniversary present. Going into the restaurant we were made very welcome and were well looked after. The restaurant decor was lovely with music playing I the background which was really relaxing. We ordered and was surprised at how quick our food came. The food was very good and well presented. I would have preferred a slightly longer wait between our starter and main course but I do realise that as it was a pre theatre meal the object is to be served quickly.
    Special Features:
    outstanding value, pre/post theatre, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Great restaurant
    SimonRVIP
    Dined on 19/8/2014
    Great setting for this lovely restaurant. Food was lovely - had the good value pre theatre option.
    Special Features:
    afternoon tea, brunch, business meals, fit for foodies, group bookings, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Very Good Food ....
    DorsetPip
    Dined on 14/6/2014
    We could not fault the quality of the food. I had the fish and chips, wife had a caesar salad. However the service was extremely slow. The two ladies next to us were seated after us yet thad finished 2 courses before our first course had been cleared. The waiter chose to clear a table on the opposite side although he had to pass us to get to the dirty plates. Fortunately we were dining after our theatre afternoon matinee and not before and there was plenty of time so we did not miss our train connection. The automatic 12.5% gratuity seemed unreasonable for the service that was received.
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
  • Pretty poor overall
    WhytejonVIP
    Dined on 3/6/2014
    Front of house staff were lovely. However, the service was slow and inattentive, meaning i had to call a waiter every time we wanted something. The food was below average for this type of venue.
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    • Value
  • Waiter did not know what lactose
    Aguero
    Dined on 9/4/2014
    Waiter did not know what lactose intolerant meant. Caesar salad had cream in the dressing. I have never experienced this before.
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    • Ambience
    • Service
    • Value
  • Excellent pre-theatre in Victoria
    BigBill
    Dined on 3/4/2014
    A very good value pre-theatre menu which, although limited, provided a very good experience. Starters of soup of the day and parma ham tart were both excellent and they certainly didn't scrimp on the chicken in the Caesar salad. Fresh and delicious as was the Fish and chips of my partner. All in all a very good experience.
    Special Features:
    brunch, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Promised much, delivered little!
    john
    Dined on 27/3/2014
    Nice place, friendly staff, uncooked risoto. Food served to two guests, the third had to wait for too long - first course actually forgotten for a time (a replacement evntually arrived when everyone else had finished!). Wine very disappointing. Certainly will not be back.
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • The Brasserie - Grosvenor Hotel
    Fianne71
    Dined on 7/3/2014
    The Brasserie at the Grosvenor Hotel in Victoria is a handy location for business lunches. The food is of good quality and value and the service is attentive without being overpowering. Recommended.
    Special Features:
    business meals
    • Food
    • Ambience
    • Service
    • Value
  • The Brasserie - Very Disapointing!
    FoodBC
    Dined on 25/2/2014
    Having had several excellent dining experiences at the Grand Imperial at the Grosvenor Hotel I was hugely disappointed by the Brasserie. The salmon starter was pleasant but the rib eye steak was very overcooked for a medium rare steak and was very dry. When I queried it the waitress told me that’s how they present a medium rare steak! Not a restaurant I would recommend and will certainly not be returning.
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  • Will not be going back
    Nici
    Dined on 21/12/2013
    We were so disappointed, with the food, my husbands pigeon breast was over cooked hence it was tough, and the vegatables were cold. I did complain but was told that as it was a game bird, so it would be!! The bill was just thrown onto our table, not even put into any kind of holder. The ambience, was ok-ish, as it was early. The value would have been fine, except that there was a 12.5% automatic service charge, which I did not think was appropriate given that one of the main courses was not very nice. When finally asked "how was your meal, I again complained, but was told the same thing, but I did advise that I would not be going back and would not recommend it to any friends or family.
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
  • kitchen failure
    DenPenn
    Dined on 19/12/2013
    There was some sort of gas leak, which meant that the kitchen was shut. This wasn't handled very well by the staff - we waited over an hour before anyone told us this, that was when the basket of bread finally arrived. Appreciate that problems happen, but the management should have taken over and spoken to customers, rather than letting the waiting staff handle complaints.
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  • great for the train
    djnomski
    Dined on 12/12/2013
    Good food, very cery close to Victoria station. Nice feel in the restaurant and the staff were very friendly.
    Special Features:
    business meals, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
  • Ratings-Only Reviews
    Based on 18 ratings-only reviews submitted since 24 November 2013
    • Average Rating3.8
    • Food3.9
    • Ambience3.7
    • Service3.7
    • Value3.5
  • The following 326 reviews are from the The Brasserie at the Grosvenor Hotel reviews archive.
  • Oh dear
    IanC
    Dined on 15/11/2013
    I must have had a bad night. We were shown to a table only to be moved to another one ten minutes later, the side order of potatoes was not delivered with the main course and, of the desserts, two were not available. Was it because it was Friday night? On the plus side, the food was good.
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    • Value
  • Side dish disappointment
    Pickster
    Dined on 12/11/2013
    Lovely ambience and great sharing starter options (value for money) but rather disappointed that the side order of potatoes were very undercooked. Once I pointed that out, they were immediately replaced, but I was concerned that they went unnoticed in the first place
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Good pre theatre option
    AJB07
    Dined on 2/11/2013
    Food and service were both good. The restaurant was fairly quiet but we were dining early due to a theatre booking.
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • A meeting oasis in businesses Victo
    wilwVIP
    Dined on 31/10/2013
    I needed a restaurant convenient for Victoria station but quiet enough to have an evening of conversation. The brasserie was perfect. Good food at decent prices with friendly service. It also has a reasonable wine list. I'll be back.
    Special Features:
    business meals, brunch, Sunday lunch, afternoon tea, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • elegant afternoon tea
    laurachops
    Dined on 31/8/2013
    The tea lounge is beautiful and the selection of cakes an sansdwiches was delicious.
    Special Features:
    afternoon tea
    • Food
    • Ambience
    • Service
    • Value
  • Pre theatre meal
    luv2dineVIP
    Dined on 10/8/2013
    Good food, service and great value for a pre theatre dinner. We enjoyed the cured salmon starter, bacon main course and the cheesecake dessert. The only negative was that the room was uncomfortably hot and stuffy.
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    • Service
    • Value
  • enjoyed the meal!
    MademoiselleJT
    Dined on 8/8/2013
    client lunch, nice table, delicious and beautifully presented scallops to start followed by steak which was very tasty although I think more medium than rare which I ordered. Nice peppercorn sauce, but vegetable side orders were basic. Didn't have wine or dessert, but the coffee to end wasn't the best I've ever had. Lovely location so worth trying
    Special Features:
    business meals, fit for foodies, special occasions, afternoon tea
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Good food and staff.
    Keendiners
    Dined on 18/7/2013
    My family and I ate here on Thursday 18/07/13. The weather that day was very warm and The Brasserie has no air conditioning which was surprising and made things a little uncomfortable. Having said that the food was delicious adn the staff very helpful and on a cooler day it will be a great place to dine.
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Good value for money wine
    john
    Dined on 11/7/2013
    Good value for money wine not too expensive. Food excellent good menu with fish options however service could have been better.
    Special Features:
    business meals, fit for foodies, outstanding value, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Afternoon tea
    Marmi
    Dined on 30/6/2013
    Delicious food, great service and polite staff. Beautiful room to enjoy while having afternoon tea. Will go again next time we are in London.
    Special Features:
    afternoon tea
    • Food
    • Ambience
    • Service
    • Value
  • Would recommend because of the...
    SEA33
    Dined on 20/6/2013
    Great setting, attentive staff, good food and good value.
    Special Features:
    business meals, group bookings, outstanding value
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Pre Garden Party lunch
    Kilsander
    Dined on 6/6/2013
    Booked a 1 o'clock table for lunch before attending a Buckingham Palace Garden Party. Immediate service was good but slowed down once we were seated. We had a table next to the till which was OK to begin with but became annoying - I should have asked to move. The food was good except that there was a piece of shell in the crab. Beef rib was very good. After 2 o'clock it was noisy at the bar as they staked coffee cups etc. The waiter made a mistake on the bill which had to be corrected.
    Special Features:
    special occasions, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Could do better
    Skip120
    Dined on 27/5/2013
    On arrival we were greeted very well. The table we were shown to had not been re-laid after previous customer, no wine glasses or water glasses. The order was taken and the starters were excellent. However that was the last item to go correctly. Both mains were on the verge of being cold and being sent back. I now wish we had done this. The horseradish mash was horseradish with mash, the red wine jus just tasted of sugar that came with my beef. My wife's main lacked flavour. Not good at all. I shall not be going back nor recommending this hotel/restaurant to anyone. Shame.
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    • Value
  • Special Birthday Surprise!
    StueyG
    Dined on 20/5/2013
    I just mentioned when booking it was my partners birthday, so a nice table would be appreciated. After our main course, a small candle lit cake was presented to him. A special surprise and thoughtful gesture. Food was lovely and the Service was very friendly and attentive. Recommend and we look forward to returning.
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Good food
    Travlar
    Dined on 18/5/2013
    Went for a pre theatre dinner and thought the food was great and the prices were reasonable. However I thought it was too dark in the restaurant - there was no natural light at all as the blinds were all drawn....food good though...
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Elegant, Exquisite and Excellent
    spanishinlondon
    Dined on 11/5/2013
    We went for pre-theatre dinner, the service was friendly, efficient and elegant without being pretentious. The restaurant and hotel are simply stunning,the food was exquisite, the only thing I would suggest is not to go rushed so you can thoroughly enjoy the experience. I will definitely go back, next time for afternoon tea. Give it a try, you won't regret it!
    Special Features:
    business meals, romance, fit for foodies, special occasions, brunch, afternoon tea, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Great find
    NKhan
    Dined on 10/5/2013
    I'm not very familiar with the Victoria area so when my friend asked me to meet there for dinner before the theatre I was quite stumped as to where to go. This came highly recommended on toptable and it did not disappoint. The set menu (until 6pm) is excellent value but we just missed it (the portions can be a little small). The staff were extremely professional and helpful. I also recommend their ice tea.
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • 40 minute wait for 3 drinks!
    CocktailQueen
    Dined on 9/5/2013
    Met my parents here 4 dinner mainly due to station location, wish I hadn't! They had tea in the tea rooms which is lovely + bright with comfy sofas. We moved to the dining room 4 dinner which was dark & so cold we kept our coats on. No ambience in the room. We ordered 1 beer + 2 mojitos and waited 40 minutes for them to arrive. When I asked what was taking so long I was told a large party of people had arrived at the bar. Terrible response! Despite empty tables in the dining room I had to get up + ask 4 service as once our order was taken we were just left sitting there. Service = ridiculously slow. Food = average. Trout was dry + chewy, nothing like trout should be! steak was also chewy old boot. Had to wait a really long time 4 pub food.
    Special Features:
    afternoon tea
    • Food
    • Ambience
    • Service
    • Value
  • Time to Catch up
    LovetoLunch
    Dined on 4/5/2013
    I chose the Brasserie because it was a stones throw from Victoria station, rather than for the food. But I couldn't have chosen a better place. The reason for the event was to catch up with an old friend who was flying back to Antigua the next day. So it was a bit of a special occasion. It was lovely and tranquil and the food was great, we were very well looked after. The waiting staff were fab and very attentive, nothing was too much trouble . Because we had a lot to catch up on we were there most of the afternoon, and were made very welcome indeed. I would recommend a visit especially for a special event, or like us just to catch up in lovely tranquil surroundings, and enjoy good food.
    Special Features:
    special occasions, brunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Worth a Trip
    EBLAN
    Dined on 27/4/2013
    If you are going to around Victoria Station London any time The Brassiere at the Grosvenor Hotel is well worth going to. We went after a matinee show and had two courses for £16.95. Excellent value for money. We will try The oriental restaurant next time.
    Special Features:
    pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
  • Hotel settings are beautiful
    luvfood
    Dined on 25/4/2013
    Hotel settings are beautiful with easy access from the concourse of Victoria train station. The hotel cocktail bar was closed for a private function but the restaurant made an effort to have cocktails made & brought to us. Service started off well - very attentive staff - but as it got busier, this deteriorated. We were all delighted with the starters & main courses but the desserts were rather disappointing. This was partly due to the misinformation from the wait staff. Overall, the evening was enjoyable and I would return.
    Special Features:
    romance, special occasions, pre/post theatre
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.