The Rainforest Café London
20 Shaftesbury Avenue
London, W1D 7EUNeighbourhood:
AmericanPrice: £25 and under
The Rainforest Café London
- Dining Style: Casual Dining
- Website: http://www.therainforestcafe.co.uk/index.asp
- Phone: 02074343111
- Hours of Operation:
Mon - Fri: 11:30am - 3:45pm, 4:00pm - 10:00pm
- Payment Options: MasterCard,Visa
- Cuisine: American
- Dress Code: Casual Dress
- Accepts Walk-Ins: Yes
- Additional Details: Beer, Entertainment
A word from The Rainforest Café London
A family favourite the world over, The Rainforest Café is an exciting restaurant with a faithful fan base. Recreating the Amazon forest in all its colourful glory, complete with oversized ferns, animatronics (elephants, monkeys, crocodiles oh my!) and even regular, though thankfully rain-free, ‘storms’, The Rainforest Café is a feast for young eyes. Diner style dishes are offered, with a wide range of children’s options which will eventually tempt them away from the lifelike creatures of the jungle and the spectacular waterfalls hidden amongst the greenery – if only for a few minutes. A major sponsor of the World Land Trust with its own Ecudorian slice of rainforest to protect, The Rainforest Café is as ethical as it is appealing.Continued
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Awards voted by OpenTable diners
- Diners' Choice WinnerChild Friendly
The Rainforest Café London - Best restaurants in Piccadilly ›
The Rainforest Café London reviews from OpenTable diners
52 reviews since 25 October 2013
child friendly (43)special occasions (25)group bookings (14)pre/post theatre (9)outstanding value (2)good vegetarian options (2)outdoor eating (2)brunch (1)sunday lunch (1)fit for foodies (1)Show More
- Service was awfulMearnsmumDined on 14/10/2014Shockingly bad service . The worst I've had anywhere .the kids loved the surroundings but the food wasn't great for them . The pizza was tiny and came with no salad or chips or anything . Really poor value for money . Wouldn't go backSpecial Features:
- London TripwydmiuDined on 13/10/2014We had a couple of days stopover in London and took our 3 kids to the Rainforest Cafe for dinner, the food was ok but not great. Considering the location the prices were ok but I wouldn't call it value. My main grip was the tables are really close together. The service was good and the staff were very friendly. Overall the kids loved it which is the main thing.Special Features:
- OpenTable Diner Since 2014Dined on 28/9/2014Very expensive but good service in nice surroundingsSpecial Features:I would recommend this to a friend.
- Service very poor.DisappointedMumDined on 7/9/2014Dining experience took 3 hours overall as service was very slow. Waiters did not seem to take an interest in the table even though we had an under 5 diner. 12.5% was added on to the bill as a service charge. This was of course challenged and it was removed. Overall not a place to go for a quick, nice lunch unless you have ALL afternoon and patience of a saint. Oh also expect to pay WAY over the odds for food and drink which is not worth the price tag.Special Features:
- Rainforest Cafe ExperinceLunchagainsirDined on 30/8/2014I took my family to Rainforest Cafe for my daughters 9th birthday, the overall experience was very good although a little pricey, would only go as a special occasion again. The service was good once we seated, the maitre de had lost our booking card and we had to wait a while to be seated, all covered off professionally by the Manager which was absolutely fine. The kids loved the special effects .The food was good and the service prompt, waiter was very professional and attentive. The bar is nice as you go in, the bar top is decorated like a snake which is cool and the seats resemble animals which the kids liked. All in all a good experience and I would recommend families to go for birthdays or special occasions.Special Features:
- A special London treatBabiDined on 29/8/2014Our first visit to The Rainforest Cafe and it was excellent. Booked for 1.15pm and we were called for on time. No waiting around. Our waiter was delightful and great with the children ... We are now looking forward to Christmas treat there!! Excellent.Special Features:I would recommend this to a friend.
- OpenTable Diner Since 2014Dined on 15/8/2014Over priced and not good value for money. The drinks were ridiculously over priced and I think they charge it because they know it is in London and people will pay for it.Special Features:
- Loved the dining experienceTommyDined on 11/8/2014The staff were very helpful and when my son was struggling with the noise the young lady went to see if she could move us to another quieter area. The service was excellent and we all loved the experience. I would come back again. It was nice to finish off going around the shop after the mealSpecial Features:I would recommend this to a friend.
- Dining in a rainforestparticymraigDined on 7/8/2014We took two of our grand children (aged 11 and 10) for an evening meal in the Rainforest Café. It was wonderful to see the looks on their faces as the encountered the animals and weather effects. The service as outstanding, with our waiter being attentive without being pushy, and he was very good at listening to the children so that they got exactly what they wanted. All in all a very enjoyable experience.Special Features:
- how much?familyfunmumDined on 7/8/2014Prawn pasta - 4 prawns. 4 pieces of pepperoni on kids pizza. A very basic meal for 4. Nothing special. £91. What can I say?! Disgusting prices! Kids loved it, but we will definitely never go again.Special Features:
- Great for kids!!MacyMaeDined on 29/7/2014We went as a family during a holiday in London! Our daughters, 10 & 6, both enjoyed the experience spotting the jungle animals etc. The food was fine, although nothing special, and there was a reasonable choice. Our waiter was very attentive and overall the service was excellent. I wouldn't choose this as a venue if I didnt have my girls with me but worth a visit if you have young children.Special Features:
- Good for a kids bday but overpricedOpenTable Diner Since 2010Dined on 25/7/2014We went for lunch on a Friday as it was my daughters 5th birthday. We had previously sat upstairs on the last two times we went, yet this time we were placed downstairs (which we found not to be very good) rather than the range if robotic animals they have upstairs they had only one plus a fish tank. The menu I thought was overpriced (even for London), most adult main courses started at £16 and kids meals were either £13 or £15, so for a family of 4 incl drinks came to £95. They did take our daughters name when we saw the hostess when booking in and they have her a sticker and for her desert they brought her jelly and ice cream out with a candle in it and three waiters sung H'Bday to her. Overall it was overpriced yet Kids enjoy it.
- Unique dining experienceTaleswapperDined on 20/7/2014An unusual combination of excellent surroundings, themed on the jungle, including animated animals, overall experience and good food. Often one suffers for the others but we all (My wife, granddaughter and myself) enjoyed our meals. I had the Aztec Chicken for example, which I thought was a great flavour combination. Only slight rub was when we said we were off to see the Lion King the waiter pointed out there is a Rainforest discount from the Lion King so it was a shame we didn't go there first. Nevermind, perhaps next time? Overall, it lived up to the advertising. It was cheap but not too extortionate for a mid London eatery. We enjoyed it anyway!Special Features:
- Tasty food and amazing decorMalfDined on 18/7/2014I came here with my sister for a belated birthday treat. I wasn't sure what to expect but I was really impressed with the decoration, even though it's clearly a bit worn in places. The service was polite and attentive. Our cocktails and main courses were really nice. All in all, very good.Special Features:I would recommend this to a friend.
- Very disappointing wouldn't go backJakamoDined on 7/7/2014Very disappointed.On arrival we were led past all the animatronic animals and waterfall to a table round the corner beside the toilets and had no view of any of the action every time it all kicked off.To say my 9yr old was upset is an understatement.Nobody offered us a drink for 15mins.Infact I watched 2 members of staff having a wee chat behind my husband while we were forgotten.(that's how it felt being stuck in the corner)Eventually I had to ask for our order to be taken.After that the staff were fairly attentive.To be fair the food was ok.I had read menus in advance so knew what to prices to expect.We were definitely there for the experience which we missed out on.In my daughters own words"It's the worst thing about our trip to London"
- commentsLimaDined on 2/7/2014Nice place to get dinner, especially with kids, although the decoration could be more "live" like getting some monkeys going from one side of the room to the other, vegetation falling some places and so on. Food is excellent, service very kind, superb, just a bit expensive.Special Features:I would recommend this to a friend.
- You don't go here for the food!RossDined on 10/6/2014You don't go here for the over priced poor food. The kids will love the animatronic animals and atmosphere though. Service was pleasant and attentive though.Special Features:
- Family funDoronDined on 29/5/2014A fun meal out with kids of all ages and good food. Particularly recommend sangria and ribs!!Special Features:I would recommend this to a friend.
- Impossible to overlook expenseedcymruDined on 23/4/2014Perfectly situated for a pre-theatre meal, I chose the a Rainforest Cafe for its child-friendliness. The decor and atmosphere is perfect and made for a great attraction in itself. The food, too was good all round - pasta, ribs, steak etc all enjoyed by our party of 7. However, for £17 for the cheapest main courses, this needed to be out of this world. Unfortunately, while service was friendly it wasn't particularly quick. And despite good food, there was nothing to indicate what really were some quite outlandish prices. Nice for a treat, but couldn't help feeling it was a bit of a swizz. £170 for 1 kids meal, 6 adult main courses, 1 beer, 5 soft drinks and a tap water? Come on, let's be honest - it's not on!Special Features:
- London Weekend AwayHolemDined on 18/4/2014We took the kids as a surprise while on a weekend break in London and they loved it. We have been to the Rainforest Cafe in Florida and both where set out really well. The Service was great and the food was excellent but it was very expensive to eat and drink. I would recommend to others for a special occasion or treat for the younger ones but I do feel that your paying a lot more because of the theme. Top Marks for setting, food and service but prices need to be slightly lower.Special Features:I would recommend this to a friend.
- Good for kidsDinomummyDined on 13/4/2014We were given a table underneath the fluorescent toilet sign with seats facing directly into the lavatories. We had a direct view and aroma of the facilities every time the doors opened. Horrible The food was poor, £20 for a bowl of noodles with about 5 prawns in was daylight robbery and £2.50 for a glass of blackcurrant which really should have been included the price of a child's menu. The decor is tired, especially the animals, and has not been updated since my last visit 10 years ago. Despite this the children absolutely loved it.Special Features:
- Birthday treatrockchickDined on 8/3/2014I thought the restuarant was over rated and very expensive for drinks. My grandson who was 5 enjoyed it despite not sitting near the elephants.There was a mix up with waiters . We had three in all as the first left to go to dinner and was replaced by a further two. I had to ask for a sticker for him and balloon. They didnt make it special for him.Special Features:
- £15 a pint!nightoutDined on 1/3/2014Great location, superb restaurant, brilliant activity pack for the kids, awesome atmosphere but when I did a quick tot up is was virtually £15 for a pint of Carlsberg! £100 for 3 plus a child. Ouch.Special Features:I would recommend this to a friend.
- Kids loved itLizzyDined on 28/2/2014The rainforest atmosphere was brilliantly done, down to thunder and lightning, moving animals, fishtanks etc. Food for children was good, but a bit pricey for what it was. The adult menu had a large variety of types of food and was OK. The staff were very child-friendly.Special Features:I would recommend this to a friend.
- Great fish, poor servicesnappyDined on 18/2/2014we were aware this may not be the best meal we'd have in London, but it was booked for the kids. We were expecting power cuts and "rain showers", but this didn't actually occur, even though we spent almost 90 minutes in the restaurant. There was a lot of gorilla-sounds, but after the fourth time we were fed up. When our food arrived, one meal was cold. By then the waiter was long gone and didn't reappear until after the other three had finished our meals. The cold meal was eventually replaced (extra points for that!) & the dessert was yummy. Stay away form the burger and fries, but the fish was actually very good. Try get a table on the higher level for a better ambiance.Special Features:
- Yorkshire lass at the RainforestYorkshireLassDined on 16/2/2014Kids loved it but I was unhappy with the prices. Drinks for the kids were expensive and the glasses were filled up with ice first so the glass is less than half full and at £3 per glass!! need I say more. Service was very good and the waiting staff very helpful and friendly. Menu was unimaginative and no-one could guarantee no additives or MSG. The jungle could have done with a bit of a clean and update but the fish in the tank were very effective, clean and interesting. The place was buzzing and lively and if it's your child's birthday then the staff go out of their way to make them feel special. Need more seats at the bar if you have to wait for a table. An expensive treat but the children will love it.Special Features:
- Terrible food!FabkaspDined on 1/2/2014Not different of others rainforest cafe, the place is pleasant, for the kids most of all. But, very different from others rainforest cafe in the world, the food is terrible and the service, although sympathetic, is not good. It was my son birthday and I request a candle, in order to sing happy birthday. At the end of the meal, they simply brought the bill and have forgotten about the candle.Special Features:
- This was everything we wantedcontentedDined on 23/1/2014We arrived were greeted by a friendly smile. We had 2 young children and the food came promptly and was excellent four clean plates left. This spoke for itself. The service was also perfect the waiter and manager made the little children feel very special a BIG THANK YOU to everyone.Special Features:
- Great place, but very average foodEmilyBDined on 18/1/2014My 8-year old nephew LOVED the place, it really is something special, but £50 for 2 very very average meals (dry burger and chips and a chinese salad) with a couple of soft drinks is extortionate. Good for a special occasion but I wouldn't go back.Special Features:I would recommend this to a friend.
- Food and smoothies are absolutelyCharlotte535Dined on 9/12/2013Food and smoothies are absolutely amazing but very expensive. Service was good but waiters over ask if everything is ok so couldn't really relax. Would definitely recommend but make sure you take plenty of money!Special Features:I would recommend this to a friend.
- We were very disappointedRoseDined on 31/10/2013We were very disappointed with the quality of the food. We had been there before and we believe that the service has gone down really badly. The prices were overinflated for what was offered..
- The following 246 reviews are from the The Rainforest Café London reviews archive.
- great location, great atmosphere.baileyDined on 24/10/2013great location, great atmosphere. appalling food and ridiculously priced.Special Features:I would recommend this to a friend.
- En helt spesiell restaurant.HansDined on 21/10/2013I en fantastisk atmosfære serverte de mat som er bedre enn på mange av restaurantene i London sentrum. Utrolig barnevennlig. Anbefales spesielt hvis du vil ha et måltid uten å holde utkikk etter barna hele tiden. Selv på en mandag i oktober var det mye folk, så en forhåndsbestilling er å anbefale. Ikke la deg lure av butikken på gateplan. Kommer du gjennom her og ned trappen er du i "tropene" uten annet kjøpepress enn mat og drikke.Special Features:I would recommend this to a friend.
- You go there to please children!WitchkitschDined on 5/10/2013The food here is average at best, and overpriced. (£15.75 for burger with McCain oven chips). You don't go here for the food though- you go to make small children very very happy. The animated jungle animals, interactive floor panels and 'thunderstorm' are what you pay the prices for. Accept that and enjoy.Special Features:
- Great time!Murphy0912Dined on 25/9/2013Had a great time at the rainforest cafe before heading off to a theatre show. The experience was phenomenal with the animals and the thunder. Really enjoyed the food. Would definitely recommend mojo bones as a meal! And a smoothie if your not in the mood for one of their amazing cocktails. Great value!Special Features:I would recommend this to a friend.
- Grandaughter Birthday treatpageyiDined on 21/9/2013Having been to the theatre with our 6 year old Grandaughter to see Charlie and the chocolate factory this was the perfect way to end the day, she was mesmerised by the surroundings.Special Features:I would recommend this to a friend.
- DisappointedwalrusesDined on 16/9/2013Took our 2 kids here for a b'day day out. The interior is pretty spectacular & service was good. Our 4yr old was given the Happy Birthday treatment which made her day & when our 2yr old was spooked by the elephants they were happy to move us to a new table! But...the food was a bitter disappointment. It is overpriced & clearly microwaved as one side of my meal was significantly hotter than the other. Hot is an over statement too as all our food was distinctly lukewarm & portions are small. I know you are paying for the experience & it's in central London but still very disappointing. Recommend going in there for a drink to see the interior but wouldn't suggest eating there. There are plenty of better quality, better value places close by.Special Features:
- Great kids venueDarrenWDined on 14/9/2013Great place for kids, that's the focus but ibeas surprised at the range of foods. Went in expecting burgers and bar snack foods but enjoyed a lamb shank and chicken breast with goat cheese. Not cheap but worth the smile on our little ones face.Special Features:I would recommend this to a friend.
- lovely resturantscottfamilyDined on 2/9/2013had a lovely time at the restaurant, all the animals, noises and lighting effects were wonderful. the food was ok but... we all had the cheese and ham pasta, their was hardly any ham and it was overly creamy but the experience made up for it.Special Features:
- DissapointingCJ123Dined on 1/9/2013Nice looking restaurant but apart from that very poor over priced and dissapointing. Our waiter introduced his self to us as our waiter for the afternoon then we never saw him again. We must of been served by at least eight other waiters throughout our visit. We asked one for some drinks, he had to go get another one to take the order and a different one to bring them out after a very long wait. This set the scene for the whole duration of our visit. We were kept waiting over half an hour for everthing we asked for. Really poor value for money, meals arrived seperatley with big gaps inbetween. My daughter and i had finished ours before my husband even got his. After all this they had the cheek to add service charge on. Complete joke.