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The Rainforest Café London
The Rainforest Café London

The Rainforest Café London Details

  • Dining Style: Casual Dining
  • Website: http://www.therainforestcafe.co.uk/index.asp
  • Phone: 0207 434 3111
  • Hours of Operation: Mon - Fri: 11:30am - 3:45pm, 4:00pm - 10:00pm
  • Payment Options: MasterCard, Visa
  • Cuisine: American
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Beer, Entertainment

Getting there

  • Parking: No
A word from The Rainforest Café London
A family favourite the world over, The Rainforest Café is an exciting restaurant with a faithful fan base. Recreating the Amazon forest in all its colourful glory, complete with oversized ferns, animatronics (elephants, monkeys, crocodiles oh my!) and even regular, though thankfully rain-free, ‘storms’, The Rainforest Café is a feast for young eyes. Diner style dishes are offered, with a wide range of children’s options which will eventually tempt them away from the lifelike creatures of the jungle and the spectacular waterfalls hidden amongst the greenery – if only for a few minutes. A major sponsor of the World Land Trust with its own Ecudorian slice of rainforest to protect, The Rainforest Café is as ethical as it is appealing.Continued
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Diner Reviews
  • "We were given a table underneath the fluorescent toilet sign with seats facing directly into the lavatories. We had a direct view and aroma of the facilities every time the doors opened. Horrible The food was poor, £20 for a bowl of noodles with about 5 prawns in was daylight robbery and £2.50 for a glass of blackcurrant which really should have been included the price of a child's menu. The decor is tired, especially the animals, and has not been updated since my last visit 10 years ago. Despite this the children absolutely loved it."
    dined on 13/04/2014
  • "I thought the restuarant was over rated and very expensive for drinks. My grandson who was 5 enjoyed it despite not sitting near the elephants.There was a mix up with waiters . We had three in all as the first left to go to dinner and was replaced by a further two. I had to ask for a sticker for him and balloon. They didnt make it special for him."
    dined on 08/03/2014
  • "Great location, superb restaurant, brilliant activity pack for the kids, awesome atmosphere but when I did a quick tot up is was virtually £15 for a pint of Carlsberg! £100 for 3 plus a child. Ouch."
    dined on 01/03/2014
  • "The rainforest atmosphere was brilliantly done, down to thunder and lightning, moving animals, fishtanks etc. Food for children was good, but a bit pricey for what it was. The adult menu had a large variety of types of food and was OK. The staff were very child-friendly."
    dined on 28/02/2014
  • "we were aware this may not be the best meal we'd have in London, but it was booked for the kids. We were expecting power cuts and "rain showers", but this didn't actually occur, even though we spent almost 90 minutes in the restaurant. There was a lot of gorilla-sounds, but after the fourth time we were fed up. When our food arrived, one meal was cold. By then the waiter was long gone and didn't reappear until after the other three had finished our meals. The cold meal was eventually replaced (extra points for that!) & the dessert was yummy. Stay away form the burger and fries, but the fish was actually very good. Try get a table on the higher level for a better ambiance."
    dined on 18/02/2014
  • "Kids loved it but I was unhappy with the prices. Drinks for the kids were expensive and the glasses were filled up with ice first so the glass is less than half full and at £3 per glass!! need I say more. Service was very good and the waiting staff very helpful and friendly. Menu was unimaginative and no-one could guarantee no additives or MSG. The jungle could have done with a bit of a clean and update but the fish in the tank were very effective, clean and interesting. The place was buzzing and lively and if it's your child's birthday then the staff go out of their way to make them feel special. Need more seats at the bar if you have to wait for a table. An expensive treat but the children will love it."
    dined on 16/02/2014
  • "Not different of others rainforest cafe, the place is pleasant, for the kids most of all. But, very different from others rainforest cafe in the world, the food is terrible and the service, although sympathetic, is not good. It was my son birthday and I request a candle, in order to sing happy birthday. At the end of the meal, they simply brought the bill and have forgotten about the candle."
    dined on 01/02/2014
  • "We arrived were greeted by a friendly smile. We had 2 young children and the food came promptly and was excellent four clean plates left. This spoke for itself. The service was also perfect the waiter and manager made the little children feel very special a BIG THANK YOU to everyone."
    dined on 23/01/2014
  • "My 8-year old nephew LOVED the place, it really is something special, but £50 for 2 very very average meals (dry burger and chips and a chinese salad) with a couple of soft drinks is extortionate. Good for a special occasion but I wouldn't go back."
    dined on 18/01/2014
  • "Food and smoothies are absolutely amazing but very expensive. Service was good but waiters over ask if everything is ok so couldn't really relax. Would definitely recommend but make sure you take plenty of money!"
    dined on 09/12/2013
  • "We were very disappointed with the quality of the food. We had been there before and we believe that the service has gone down really badly. The prices were overinflated for what was offered.."
    dined on 31/10/2013
  • "great location, great atmosphere. appalling food and ridiculously priced."
    dined on 24/10/2013
  • "I en fantastisk atmosfære serverte de mat som er bedre enn på mange av restaurantene i London sentrum. Utrolig barnevennlig. Anbefales spesielt hvis du vil ha et måltid uten å holde utkikk etter barna hele tiden. Selv på en mandag i oktober var det mye folk, så en forhåndsbestilling er å anbefale. Ikke la deg lure av butikken på gateplan. Kommer du gjennom her og ned trappen er du i "tropene" uten annet kjøpepress enn mat og drikke."
    dined on 21/10/2013
  • "The food here is average at best, and overpriced. (£15.75 for burger with McCain oven chips). You don't go here for the food though- you go to make small children very very happy. The animated jungle animals, interactive floor panels and 'thunderstorm' are what you pay the prices for. Accept that and enjoy."
    dined on 05/10/2013
  • "Had a great time at the rainforest cafe before heading off to a theatre show. The experience was phenomenal with the animals and the thunder. Really enjoyed the food. Would definitely recommend mojo bones as a meal! And a smoothie if your not in the mood for one of their amazing cocktails. Great value!"
    dined on 25/09/2013
  • "Having been to the theatre with our 6 year old Grandaughter to see Charlie and the chocolate factory this was the perfect way to end the day, she was mesmerised by the surroundings."
    dined on 21/09/2013
  • "Took our 2 kids here for a b'day day out. The interior is pretty spectacular & service was good. Our 4yr old was given the Happy Birthday treatment which made her day & when our 2yr old was spooked by the elephants they were happy to move us to a new table! But...the food was a bitter disappointment. It is overpriced & clearly microwaved as one side of my meal was significantly hotter than the other. Hot is an over statement too as all our food was distinctly lukewarm & portions are small. I know you are paying for the experience & it's in central London but still very disappointing. Recommend going in there for a drink to see the interior but wouldn't suggest eating there. There are plenty of better quality, better value places close by."
    dined on 16/09/2013
  • "Took my 9 year old daughter pre theatre and she really enjoyed herself. Food very over priced for what it was but I guess you are paying for the experience!"
    dined on 29/07/2013
  • "Great place for kids, that's the focus but ibeas surprised at the range of foods. Went in expecting burgers and bar snack foods but enjoyed a lamb shank and chicken breast with goat cheese. Not cheap but worth the smile on our little ones face."
    dined on 14/09/2013
  • "Nice looking restaurant but apart from that very poor over priced and dissapointing. Our waiter introduced his self to us as our waiter for the afternoon then we never saw him again. We must of been served by at least eight other waiters throughout our visit. We asked one for some drinks, he had to go get another one to take the order and a different one to bring them out after a very long wait. This set the scene for the whole duration of our visit. We were kept waiting over half an hour for everthing we asked for. Really poor value for money, meals arrived seperatley with big gaps inbetween. My daughter and i had finished ours before my husband even got his. After all this they had the cheek to add service charge on. Complete joke."
    dined on 01/09/2013
  • "had a lovely time at the restaurant, all the animals, noises and lighting effects were wonderful. the food was ok but... we all had the cheese and ham pasta, their was hardly any ham and it was overly creamy but the experience made up for it."
    dined on 02/09/2013
  • "The setting is amazing with the animatronics and I love love love the barstools!! The food was divine, typical London pricing but great quality. I had a steak and it was melt in the mouth. I shared the Sparkling Volcano for pud and it lived up to expectations. The staff are really friendly. The toilets need a spruce up but that's the only negative I could find, I will definately be going back."
    dined on 24/08/2013
  • "This was a great place to go after the theatre with my 3 year old daughter. The staff were attentive and there is so much to see that she didn't get bored at all. I think the upstairs eating area is slightly better with more to see but we still had a great experience downstairs. Make sure you book so you can go to the front of the queue."
    dined on 14/08/2013
  • "my son ordered the carbonara - there was very little sauce, my noodles were fair but nothing special - at those prices I expected and hoped for something much better. I was disappointed. The 'rainstorm' effects didn't reach us in our part of the restaurant and the other moving animals were looking very staid and tired. Overall - over priced and poor food quality. I shan't bother again."
    dined on 06/08/2013
  • "I think i went with expectations of Florida (Animal kingdom), unfortunately for me, it wasn't the same. The food was lovely, but over priced, service good, but felt we were being hurried. people that had finished, had their plates whipped away, whilst some people were still eating. I would probably recommend The Rainforest Cafe to people with younger children, if they could afford it."
    dined on 03/08/2013
  • "We took 3 of our grandchildren and their veggie mother, pre Theatre - Matilda- and had a really lovely meal enjoyed by all ,with lovely friendly service, lots to see and do, they loved splashing in the pretend pond and standing on Frogs! The trumpeting Elephants and growling Gorillas and the enormous thunderous storms were just the ticket to make a real fun start to the evening. Of course we had to buy them a furry friend to take home too."
    dined on 17/07/2013
  • "My 10 yr old niece enjoyed the food and the animatronics. My sister and i also enjoyed the food but thought the prices were quite high. Our waitress was lovely, very helpful and friendly.Would definitely recommend booking in advance if your eating before an event, we booked and went straight to our table but on the way out there was a huge queue."
    dined on 13/07/2013
  • "Glad didnt take notice of all the negative reviews. The food was a bit overpriced but the experience was def worth the extra money. Staff were very friendly Would def go again."
    dined on 06/07/2013
  • "Overcrowded, poor, overpriced food and sparce service."
    dined on 23/06/2013
  • "Why go to the trouble of booking when you have to que with person just coming off the street, then having to wait behind them to be seated. I was a table of three and people had not book were a table of three too. The staff are young and more interested in talking to themselves."
    dined on 28/05/2013
  • "Rainforest - just an image. When we asked for a pencil-sharpener, we got new pencils and threw the old ones..."
    dined on 20/05/2013
  • "We needed somewhere child-friendly with a novelty factor for my young nephew & the Rainforest Cafe delivered: he was thrilled at the decor and animated animals so it delivered there. The restaurant was 2/3 empty, yet the hostess wanted to seat us next to 2 other tables, necessitating a squeeze through a tight gap for one of us, and the other sitting by a doorway. Drama ensued when we asked to move. I found the food pricey and not of great quality. The service, although friendly, was rushed. Understandable on a busy Saturday, but not on the Wednesday lunchtime we visited: we were still eating our starters when they asked to serve mains. Its been 15+ years since my last visit and I won't be hurrying back."
    dined on 22/05/2013
  • "Booked this restaurant for a post theatre lunch. The queue to get seated for diners who had pre booked snaked all the way up the stairs - we waited 10 mins to be seated which is a long time for an excited and hungry 3 year old to wait. The food was decent if abit pricey. The atmosphere is brilliant for kids."
    dined on 18/12/2012
  • "Very disappointing experience. Despite having booked a table was made to wait 20 minutes and food was mostly over-cooked and dry. very expensive for what is basically very ordinary food"
    dined on 11/05/2013
  • "I would recommend the Rainforest Cafe to a friend for the pure experience. But having visited other Rainforest Cafes in Las Vegas and San Frnacisco, this one does not compare. The ambience was great, the restaurant was full of families and children have fun. The food was of a poor standard, I had a steak burger which was dry and the chips that came with it were cold. I left the burger bun and half of the burger. The nachos were great though. Bottles of beer (275ml) were overpriced at £5 a bottle. Overall, for 2 starters, 2 mails, 3 beers and a cocktail, it totalled £85 (including 12.5% service charge) which is way over priced for not that good quality."
    dined on 04/05/2013
  • "We went pre-theatre. Great location on Picadilly Circus. Very nice for kids. OK food. Excellent service. Our waiter made sure to get us through in an hour exactly in time formournshow."
    dined on 02/05/2013
  • "Despite the wow of the venue and animatronics, the food was so abysmally poor that it really can't be recommended, no wonder tourists complain about London prices when they are charged £18 for a small piece of fish on a pile of mash. Ok it's central London but given its environmental pretensions perhaps some modest attempt to source fresh local food would be an idea? This was school dinner level and worse and just felt that they were simply maximising profits by serving the cheapest food for the highest prices. Take your kids to the zoo and buy a sandwich instead!"
    dined on 21/04/2013
  • "We'll it will be if ws had to wait for the rainforest cafe to save it. Thankfully this is only the mantra spouted on the menus in this themed eatery where a family of four will spend around 100 pounds on poor quality fast food. Sure the animated animals come to life every few mins but after the tenth time this distraction is tired and you see they all need a dusting. Then you realise the cheap food is expensive, the onion rings are frozen from McCain, you know this as the bar staff have the chip suppliers logo on their shirt like motor mechanics have sponsors on theirs. Overall go to a burger bar a get a happy meal."
    dined on 13/04/2013
  • "Chaotic entry, table booked but still waited 25mins to be seated. Food seriously over-priced and discretionary service charge was rejected as it was an extortionate 12.5%. Please reject it and pay what you feel is appropriate. The setting was tired and the kids (7,5 & 3) were unimpressed. Overall it was not worth the money."
    dined on 04/04/2013
  • "Wonderful start to a super day in London for my Granddaughters first visit to the capital. Educational in a fun way. Food was good and all staff were friendly and patient with youngsters. Made them feel special. Thank you Rainforest Cafe, for a memorable lunch!"
    dined on 03/04/2013