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The Rainforest Café London
The Rainforest Café London

The Rainforest Café London Details

  • Dining Style: Casual Dining
  • Website: http://www.therainforestcafe.co.uk/index.asp
  • Phone: 0207 434 3111
  • Hours of Operation: Mon - Fri: 11:30am - 3:45pm, 4:00pm - 10:00pm
  • Payment Options: MasterCard, Visa
  • Cuisine: American
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Beer, Entertainment

Getting there

  • Parking: No
A word from The Rainforest Café London
A family favourite the world over, The Rainforest Café is an exciting restaurant with a faithful fan base. Recreating the Amazon forest in all its colourful glory, complete with oversized ferns, animatronics (elephants, monkeys, crocodiles oh my!) and even regular, though thankfully rain-free, ‘storms’, The Rainforest Café is a feast for young eyes. Diner style dishes are offered, with a wide range of children’s options which will eventually tempt them away from the lifelike creatures of the jungle and the spectacular waterfalls hidden amongst the greenery – if only for a few minutes. A major sponsor of the World Land Trust with its own Ecudorian slice of rainforest to protect, The Rainforest Café is as ethical as it is appealing.Continued
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Diner Reviews
  • "An unusual combination of excellent surroundings, themed on the jungle, including animated animals, overall experience and good food. Often one suffers for the others but we all (My wife, granddaughter and myself) enjoyed our meals. I had the Aztec Chicken for example, which I thought was a great flavour combination. Only slight rub was when we said we were off to see the Lion King the waiter pointed out there is a Rainforest discount from the Lion King so it was a shame we didn't go there first. Nevermind, perhaps next time? Overall, it lived up to the advertising. It was cheap but not too extortionate for a mid London eatery. We enjoyed it anyway!"
    dined on 20/07/2014
  • "Very disappointed.On arrival we were led past all the animatronic animals and waterfall to a table round the corner beside the toilets and had no view of any of the action every time it all kicked off.To say my 9yr old was upset is an understatement.Nobody offered us a drink for 15mins.Infact I watched 2 members of staff having a wee chat behind my husband while we were forgotten.(that's how it felt being stuck in the corner)Eventually I had to ask for our order to be taken.After that the staff were fairly attentive.To be fair the food was ok.I had read menus in advance so knew what to prices to expect.We were definitely there for the experience which we missed out on.In my daughters own words"It's the worst thing about our trip to London""
    dined on 07/07/2014
  • "Nice place to get dinner, especially with kids, although the decoration could be more "live" like getting some monkeys going from one side of the room to the other, vegetation falling some places and so on. Food is excellent, service very kind, superb, just a bit expensive."
    dined on 02/07/2014
  • "You don't go here for the over priced poor food. The kids will love the animatronic animals and atmosphere though. Service was pleasant and attentive though."
    dined on 10/06/2014
  • "A fun meal out with kids of all ages and good food. Particularly recommend sangria and ribs!!"
    dined on 29/05/2014
  • "Perfectly situated for a pre-theatre meal, I chose the a Rainforest Cafe for its child-friendliness. The decor and atmosphere is perfect and made for a great attraction in itself. The food, too was good all round - pasta, ribs, steak etc all enjoyed by our party of 7. However, for £17 for the cheapest main courses, this needed to be out of this world. Unfortunately, while service was friendly it wasn't particularly quick. And despite good food, there was nothing to indicate what really were some quite outlandish prices. Nice for a treat, but couldn't help feeling it was a bit of a swizz. £170 for 1 kids meal, 6 adult main courses, 1 beer, 5 soft drinks and a tap water? Come on, let's be honest - it's not on!"
    dined on 23/04/2014
  • "We took the kids as a surprise while on a weekend break in London and they loved it. We have been to the Rainforest Cafe in Florida and both where set out really well. The Service was great and the food was excellent but it was very expensive to eat and drink. I would recommend to others for a special occasion or treat for the younger ones but I do feel that your paying a lot more because of the theme. Top Marks for setting, food and service but prices need to be slightly lower."
    dined on 18/04/2014
  • "We were given a table underneath the fluorescent toilet sign with seats facing directly into the lavatories. We had a direct view and aroma of the facilities every time the doors opened. Horrible The food was poor, £20 for a bowl of noodles with about 5 prawns in was daylight robbery and £2.50 for a glass of blackcurrant which really should have been included the price of a child's menu. The decor is tired, especially the animals, and has not been updated since my last visit 10 years ago. Despite this the children absolutely loved it."
    dined on 13/04/2014
  • "I thought the restuarant was over rated and very expensive for drinks. My grandson who was 5 enjoyed it despite not sitting near the elephants.There was a mix up with waiters . We had three in all as the first left to go to dinner and was replaced by a further two. I had to ask for a sticker for him and balloon. They didnt make it special for him."
    dined on 08/03/2014
  • "Great location, superb restaurant, brilliant activity pack for the kids, awesome atmosphere but when I did a quick tot up is was virtually £15 for a pint of Carlsberg! £100 for 3 plus a child. Ouch."
    dined on 01/03/2014
  • "The rainforest atmosphere was brilliantly done, down to thunder and lightning, moving animals, fishtanks etc. Food for children was good, but a bit pricey for what it was. The adult menu had a large variety of types of food and was OK. The staff were very child-friendly."
    dined on 28/02/2014
  • "we were aware this may not be the best meal we'd have in London, but it was booked for the kids. We were expecting power cuts and "rain showers", but this didn't actually occur, even though we spent almost 90 minutes in the restaurant. There was a lot of gorilla-sounds, but after the fourth time we were fed up. When our food arrived, one meal was cold. By then the waiter was long gone and didn't reappear until after the other three had finished our meals. The cold meal was eventually replaced (extra points for that!) & the dessert was yummy. Stay away form the burger and fries, but the fish was actually very good. Try get a table on the higher level for a better ambiance."
    dined on 18/02/2014
  • "Kids loved it but I was unhappy with the prices. Drinks for the kids were expensive and the glasses were filled up with ice first so the glass is less than half full and at £3 per glass!! need I say more. Service was very good and the waiting staff very helpful and friendly. Menu was unimaginative and no-one could guarantee no additives or MSG. The jungle could have done with a bit of a clean and update but the fish in the tank were very effective, clean and interesting. The place was buzzing and lively and if it's your child's birthday then the staff go out of their way to make them feel special. Need more seats at the bar if you have to wait for a table. An expensive treat but the children will love it."
    dined on 16/02/2014
  • "Not different of others rainforest cafe, the place is pleasant, for the kids most of all. But, very different from others rainforest cafe in the world, the food is terrible and the service, although sympathetic, is not good. It was my son birthday and I request a candle, in order to sing happy birthday. At the end of the meal, they simply brought the bill and have forgotten about the candle."
    dined on 01/02/2014
  • "We arrived were greeted by a friendly smile. We had 2 young children and the food came promptly and was excellent four clean plates left. This spoke for itself. The service was also perfect the waiter and manager made the little children feel very special a BIG THANK YOU to everyone."
    dined on 23/01/2014
  • "My 8-year old nephew LOVED the place, it really is something special, but £50 for 2 very very average meals (dry burger and chips and a chinese salad) with a couple of soft drinks is extortionate. Good for a special occasion but I wouldn't go back."
    dined on 18/01/2014
  • "Food and smoothies are absolutely amazing but very expensive. Service was good but waiters over ask if everything is ok so couldn't really relax. Would definitely recommend but make sure you take plenty of money!"
    dined on 09/12/2013
  • "We were very disappointed with the quality of the food. We had been there before and we believe that the service has gone down really badly. The prices were overinflated for what was offered.."
    dined on 31/10/2013
  • "great location, great atmosphere. appalling food and ridiculously priced."
    dined on 24/10/2013
  • "I en fantastisk atmosfære serverte de mat som er bedre enn på mange av restaurantene i London sentrum. Utrolig barnevennlig. Anbefales spesielt hvis du vil ha et måltid uten å holde utkikk etter barna hele tiden. Selv på en mandag i oktober var det mye folk, så en forhåndsbestilling er å anbefale. Ikke la deg lure av butikken på gateplan. Kommer du gjennom her og ned trappen er du i "tropene" uten annet kjøpepress enn mat og drikke."
    dined on 21/10/2013
  • "The food here is average at best, and overpriced. (£15.75 for burger with McCain oven chips). You don't go here for the food though- you go to make small children very very happy. The animated jungle animals, interactive floor panels and 'thunderstorm' are what you pay the prices for. Accept that and enjoy."
    dined on 05/10/2013
  • "Had a great time at the rainforest cafe before heading off to a theatre show. The experience was phenomenal with the animals and the thunder. Really enjoyed the food. Would definitely recommend mojo bones as a meal! And a smoothie if your not in the mood for one of their amazing cocktails. Great value!"
    dined on 25/09/2013
  • "Having been to the theatre with our 6 year old Grandaughter to see Charlie and the chocolate factory this was the perfect way to end the day, she was mesmerised by the surroundings."
    dined on 21/09/2013
  • "Took our 2 kids here for a b'day day out. The interior is pretty spectacular & service was good. Our 4yr old was given the Happy Birthday treatment which made her day & when our 2yr old was spooked by the elephants they were happy to move us to a new table! But...the food was a bitter disappointment. It is overpriced & clearly microwaved as one side of my meal was significantly hotter than the other. Hot is an over statement too as all our food was distinctly lukewarm & portions are small. I know you are paying for the experience & it's in central London but still very disappointing. Recommend going in there for a drink to see the interior but wouldn't suggest eating there. There are plenty of better quality, better value places close by."
    dined on 16/09/2013
  • "Great place for kids, that's the focus but ibeas surprised at the range of foods. Went in expecting burgers and bar snack foods but enjoyed a lamb shank and chicken breast with goat cheese. Not cheap but worth the smile on our little ones face."
    dined on 14/09/2013
  • "had a lovely time at the restaurant, all the animals, noises and lighting effects were wonderful. the food was ok but... we all had the cheese and ham pasta, their was hardly any ham and it was overly creamy but the experience made up for it."
    dined on 02/09/2013
  • "Nice looking restaurant but apart from that very poor over priced and dissapointing. Our waiter introduced his self to us as our waiter for the afternoon then we never saw him again. We must of been served by at least eight other waiters throughout our visit. We asked one for some drinks, he had to go get another one to take the order and a different one to bring them out after a very long wait. This set the scene for the whole duration of our visit. We were kept waiting over half an hour for everthing we asked for. Really poor value for money, meals arrived seperatley with big gaps inbetween. My daughter and i had finished ours before my husband even got his. After all this they had the cheek to add service charge on. Complete joke."
    dined on 01/09/2013
  • "The setting is amazing with the animatronics and I love love love the barstools!! The food was divine, typical London pricing but great quality. I had a steak and it was melt in the mouth. I shared the Sparkling Volcano for pud and it lived up to expectations. The staff are really friendly. The toilets need a spruce up but that's the only negative I could find, I will definately be going back."
    dined on 24/08/2013
  • "This was a great place to go after the theatre with my 3 year old daughter. The staff were attentive and there is so much to see that she didn't get bored at all. I think the upstairs eating area is slightly better with more to see but we still had a great experience downstairs. Make sure you book so you can go to the front of the queue."
    dined on 14/08/2013
  • "my son ordered the carbonara - there was very little sauce, my noodles were fair but nothing special - at those prices I expected and hoped for something much better. I was disappointed. The 'rainstorm' effects didn't reach us in our part of the restaurant and the other moving animals were looking very staid and tired. Overall - over priced and poor food quality. I shan't bother again."
    dined on 06/08/2013
  • "Love the decor food is good . The gift shop is a nightmare to get a child through first. All said good fun."
    dined on 06/08/2013
  • "I think i went with expectations of Florida (Animal kingdom), unfortunately for me, it wasn't the same. The food was lovely, but over priced, service good, but felt we were being hurried. people that had finished, had their plates whipped away, whilst some people were still eating. I would probably recommend The Rainforest Cafe to people with younger children, if they could afford it."
    dined on 03/08/2013
  • "Took my 9 year old daughter pre theatre and she really enjoyed herself. Food very over priced for what it was but I guess you are paying for the experience!"
    dined on 29/07/2013
  • "We took 3 of our grandchildren and their veggie mother, pre Theatre - Matilda- and had a really lovely meal enjoyed by all ,with lovely friendly service, lots to see and do, they loved splashing in the pretend pond and standing on Frogs! The trumpeting Elephants and growling Gorillas and the enormous thunderous storms were just the ticket to make a real fun start to the evening. Of course we had to buy them a furry friend to take home too."
    dined on 17/07/2013
  • "My 10 yr old niece enjoyed the food and the animatronics. My sister and i also enjoyed the food but thought the prices were quite high. Our waitress was lovely, very helpful and friendly.Would definitely recommend booking in advance if your eating before an event, we booked and went straight to our table but on the way out there was a huge queue."
    dined on 13/07/2013
  • "Glad didnt take notice of all the negative reviews. The food was a bit overpriced but the experience was def worth the extra money. Staff were very friendly Would def go again."
    dined on 06/07/2013
  • "Overcrowded, poor, overpriced food and sparce service."
    dined on 23/06/2013
  • "Why go to the trouble of booking when you have to que with person just coming off the street, then having to wait behind them to be seated. I was a table of three and people had not book were a table of three too. The staff are young and more interested in talking to themselves."
    dined on 28/05/2013
  • "We needed somewhere child-friendly with a novelty factor for my young nephew & the Rainforest Cafe delivered: he was thrilled at the decor and animated animals so it delivered there. The restaurant was 2/3 empty, yet the hostess wanted to seat us next to 2 other tables, necessitating a squeeze through a tight gap for one of us, and the other sitting by a doorway. Drama ensued when we asked to move. I found the food pricey and not of great quality. The service, although friendly, was rushed. Understandable on a busy Saturday, but not on the Wednesday lunchtime we visited: we were still eating our starters when they asked to serve mains. Its been 15+ years since my last visit and I won't be hurrying back."
    dined on 22/05/2013
  • "Rainforest - just an image. When we asked for a pencil-sharpener, we got new pencils and threw the old ones..."
    dined on 20/05/2013