The Swan West Malling
The Swan West Malling

The Swan West Malling

  • Dining Style: Casual Dining
  • Website: http://www.theswanwestmalling.co.uk/
  • Phone: 01732 521910
  • Hours of Operation:

    Monday to Saturday
    10am - 12.30am (last kitchen order at 10pm)
    Sunday
    12pm - 10.30pm (last kitchen order at 7.30pm)
  • Payment Options: AMEX,MasterCard,Visa
  • Cuisine: British, Contemporary European
  • Executive Chef: Scott Goss
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet, Bar Dining, Bar/Lounge, Full Bar, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine
  • Catering: Event Management Away From The Swan Our dedicated events team of over 50 full time staff, headed by our experienced events manager and head chef, personally oversee the preparations for each event, whether it's a private party, wedding or large corporate event. Swan About is experienced in co-ordinating large events, with regular clients including leading personalities in the fashion, sport, media and business world. With close links to an eclectic variety of venues, Swan About can act as a venue finder as part of our bespoke service. For more information, please contact Karen Gronow

Getting there

  • Public Transit: West malling station 5 min walk, a direct service from London Victoria
  • Parking: Street Parking
  • Parking Details: on street parking or in the large tesco car park a short walk from the swan
A word from The Swan West Malling
For decadent dining this super-slick restaurant on Swan Street is set inside a refurbished 15th century coaching inn, and its chic interior and the kitchen's critically-acclaimed modern British menu have already earned two AA rosettes and a Michelin listing. The Swan has already gained a loyal following with local gourmands, and foodies from further afield go gaga for the Philippe Starck furniture, chunky oak and zinc tables - and dishes such as the cheese-baked figs in a fennel and hazelnut dressing and the British seafood platter. The Swan has an excellent boutique wine list, and is a perfect spot for alfresco lunches, discreet business dining and romantic tables for two.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBrunch
  • Diners' Choice WinnerBusiness Meals
  • Diners' Choice WinnerMost Booked
The Swan West Malling reviews from OpenTable diners
163 reviews since 25 November 2013
Average Rating4.1
  • Food4.2
    Service4.1
  • Ambience4.1
    Value3.6
90% of reviewers would recommend this restaurant to a friend.
special occasions (110)fit for foodies (71)romance (66)business meals (53)sunday lunch (51)brunch (49)outdoor eating (43)group bookings (32)child friendly (13)afternoon tea (12)good vegetarian options (11)outstanding value (6)disabled access (5)pre/post theatre (2)Show More
  • Birthday meal
    OpenTable Diner Since 2014
    Dined on 22/11/2014
    Food was very good, service very attentive. We will definitely return at some point.
    Special Features:
    business meals, fit for foodies, good vegetarian options, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Amazing Restaurant
    Lajwii
    Dined on 15/11/2014
    I love the relaxed feel of the restaurant, the service is very quick but you never feel remotely rushed. I definitely appreciate how they keep your bottle of wine in a cooler to give you more table space and you never have to ask for a refill as they'll be there before you even realise that your glass is empty to top it up once again. The food was absolutely immaculate and are served very generous portions. I have been there on two occasions now and it is honestly the greatest dining experience i have ever experienced in my life, cannot recommend enough
    Special Features:
    afternoon tea, brunch, business meals, disabled access, outdoor eating, romance, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Sunday Lunch
    SwanSong
    Dined on 9/11/2014
    Great Service and Good Food - What more do you want.....
    Special Features:
    romance, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • coffeemartini1
    Dined on 7/11/2014
    Front of house very good, service and food exceptional.great evening.
    Special Features:
    business meals, outdoor eating, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Another visit
    Tina
    Dined on 4/11/2014
    A return visit with friends who live in the area. The food as always was good although the smoked haddock risotto was a little disappointing, a better choice was the venison cottage pie. The staff are attentive and friendly. The dining room is light and comfortable, we sat at the round glass table at the back. I look forward to the next time.
    Special Features:
    fit for foodies
    • Food
    • Ambience
    • Service
    • Value
  • JP07
    Dined on 3/11/2014
    2nd time to the Swan in a few weeks, Birthday this time, Food as good as before, New set menu offered more choice for us this time. Kids steak and chips is excellent, I'd happily have this as I'm not a big meat eater, but I'm not sure that would be allowed?
    Special Features:
    child friendly, good vegetarian options, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Yet another lovely meal
    Zozoholly
    Dined on 2/11/2014
    Excellent food and service, as always. Top of our favourite Sunday lunch restaurants
    Special Features:
    brunch, fit for foodies, romance, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
  • Birthday lunch
    fifi
    Dined on 2/11/2014
    Food very tasty and truly enjoyable. Some staff were learning but management kept an eye to ensure we received a high quality service
    Special Features:
    special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • The Swan is a must!
    Cheryl1966
    Dined on 1/11/2014
    We have been to The Swan in West Malling a couple of times now in the past 2 months, both times absolutely loved it. First time we took our 8 year old daughter and everyone was very accommodating to her, the second time we went with some family as two couples and again were made to feel very welcome. The service is outstanding and the food is wonderful. Definitely recommend it to anyone who wants a lovely meal with fab food.
    Special Features:
    fit for foodies, group bookings
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Good food but a bit expensive
    sa1gon
    Dined on 31/10/2014
    We hadn't been here for a few months and the staff had all changed and not for the better. The service was good but the old staff were more friendly and observant. However, the food was as good as ever and can't be faulted. It was early evening and much quieter than we expected which has been reflected in the rating of 3 for ambience, there was no really ambience. Once the main has been served the side orders took some time to arrive - but like I previously said the place was virtually empty. In fact by the time they did arrive I had started my steak. The reason for my rating on the service is my husband has a cheese allergy and the waitress came rushing over to stop him from eating his cheesecake.
    Special Features:
    outdoor eating, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
  • BelgianQueen
    Dined on 26/10/2014
    Late Sunday lunch, the roast beef was truly excellent, one of the best we have had. Attentive service, great menu choices and wine list with a very good broad range, wiht affordable prices. We will be back!
    Special Features:
    fit for foodies, romance, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Ok but service too slow
    patientboy
    Dined on 26/10/2014
    Lovely pub and food but service was slow. Excuse was they were busy but waiting 1 hour for the main was too much Really. A bit pricey but food was good.
    Special Features:
    Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
  • Morning after the night before
    JennyG
    Dined on 26/10/2014
    We decided to have Sunday brunch at The Swan with 3 friends who had stayed the night with us following a dinner dance the previous evening to save me cooking. We all thoroughly enjoyed the food and the atmosphere. It was very relaxed and a nice buzz with all the other busy tables. We were lucky that the farmers' market was on so it really made a morning of it. We'll definitely be back!
    Special Features:
    brunch, fit for foodies, outdoor eating, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Room for Improvement...
    Hellsbells
    Dined on 25/10/2014
    Myself and my partner had a reservation for 9:15 on a Saturday night. When we turned up we were told to go to the bar and have a drink, which was no problem. However, we were not shown our table until 10:20 despite a member of staff telling us that it would be a five or ten minute wait. Although we did receive an apology we felt that it was a bit half hearted. The drinks at the bar were on the house but the delay in eating did take the shine off the evening. Due to it being late we just went for a main course and desert. The food was lovely as was the bottle of wine but the whole experience was nowhere near as enjoyable or special as in previous visits. We won't be rushing back.
    Special Features:
    fit for foodies, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Great evening
    Review
    Dined on 25/10/2014
    It was our second time at a The Swan. Great atmosphere, like London. Really good cocktails to start, comprehensive wine list. Great good. Trendy.
    Special Features:
    fit for foodies, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Good but still not great
    Dmac
    Dined on 25/10/2014
    Having eaten here on a number of occasions I was slightly dubious about booking for a night with my partner as our last experience was average at best. I thought the night was going to get worse once our cheddar croquettes never arrived prior to our main course, however, the Hereford beef was delicious and the cheese was soon forgotten. All in all a pleasant evening with good food (although I'll still need a few more evenings like this one to convince me that it's value for money).
    Special Features:
    romance
    • Food
    • Ambience
    • Service
    • Value
  • Great restaurant
    Kenteater
    Dined on 24/10/2014
    The Swan continues to be the best restaurant in the area with great ambience and very good food, much of which is locally sourced. Ideal for both business and social occasions
    Special Features:
    brunch, business meals, fit for foodies, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Disappointing
    cupcake
    Dined on 20/10/2014
    Disappointing. I have been to the Swan several times in the past and it has been great, on this occasion however this was not the case. The service was lacking overall, one of the young male waiting staff was sarcastic when we asked for additional condiments and managed to mix up which steaks were cooked medium and which medium rare. It didn't feel welcoming, a real shame as it always had a very warm welcoming feel before. It was a special occasion for us, a work celebration, but the evening didn't leave a happy warm feeling. It may be just another day at work for the staff but to the customers this may be a very special occasion which they have planned and looked forward to and left feeling a little deflated
    • Food
    • Ambience
    • Service
    • Value
  • Nice looking place
    ajg83
    Dined on 19/10/2014
    I wasn't wowed with my meal although my partner liked hers. I'm a bit of a foody and the meal was fine, just nothing better than I could have created myself. For the price (about £12 ph) I've had much tastier meals.
    Special Features:
    afternoon tea, brunch, business meals
    • Food
    • Ambience
    • Service
    • Value
  • Great Night
    junfan
    Dined on 18/10/2014
    Took our daughter and her boyfriend here for her 21st, from beginning to end a great experience, great food, great service and a great atmosphere, highly recommend this place.
    Special Features:
    brunch, business meals, fit for foodies, group bookings, outdoor eating, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Celebration
    partydiner
    Dined on 17/10/2014
    Great service and very helpful phone advice to plan disabled access its good to find a restaurant that makes wheelchair access just part of the normal dining experience We were a little disappointed that there is no set menu available on a Friday as this wasn't entirely clear from the information read in advance of the visit Some of our food was luke warm but this made the mutton wonderfully rested! BUT we would come again and couldn't fault the very attentive service
    Special Features:
    disabled access, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Perfect easy night!
    ashley
    Dined on 10/10/2014
    Great food, subtle yet attentive service and great wine list. Perfect
    Special Features:
    brunch, business meals, fit for foodies, good vegetarian options, outdoor eating, pre/post theatre, romance, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Great food and great experience
    OpenTable Diner Since 2014
    Dined on 6/10/2014
    The staff were great and made the whole experience wonderful. They presented the great food well and were attentive but not overly so.
    Special Features:
    fit for foodies, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Disappointing
    Foodiechick44
    Dined on 4/10/2014
    After years of going to the swan and a regular customer I was very disappointed on Saturday when taking some friends there. We first ordered 12 oysters to be told sorry we have none! Not good enough when now in west malling the fancy goat and the farmhouse are becoming good competion! My friend had lamb at £ 24 pound it was just a lump of meat on a huge bone it was awful not good enough for a £210 bill!!!! Was not impressed at all
    Special Features:
    special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Fantastic Food & Service
    Mr5h
    Dined on 3/10/2014
    The Swan never fail to impress, the Oysters were fresh and tested amazing and went so well with the chapel down sparkling wine (IMHO it's much better than any of the champagnes they have to offer). We shared the rib eye steak which was succulent and cooked to perfection. The chef also offered 3 gluten free deserts which were not on the menu, as the menu didn't have any GF options available. Superb service!
    Special Features:
    brunch, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • enjoyable experience
    alwaystry
    Dined on 1/10/2014
    eat at The Swan West Malling last night. It was a friend`s birthday treat and wanted to eat out somewhere a little special than the usual. was not disappointed. service was very good, efficient, attentive and friendly. The food was well present and delicious. a little on the pricey side for everyday dining but well worth it for a treat.
    Special Features:
    fit for foodies
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Worth the Drive
    Amaryllis
    Dined on 28/9/2014
    A charming old time pub that has been elegantly updated. It is light and airy making for a pleasant Sunday lunch. The service was friendly and helpful and the menu well thought out and executed. Some traditional favorites updated and some exciting new introductions.
    Special Features:
    fit for foodies, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
  • Beware brunch times
    ejgm
    Dined on 28/9/2014
    I had booked a table for brunch at 12:30, having checked on the website to see if brunch was only served up to a certain time. There was nothing on the website to say brunch wouldn't be available at lunch time. However when we arrived, we were told brunch stopped at 12 and there was nothing the kitchen could do for us from that menu. This was very disappointing as we were looking forward to a full English and some eggs, so the lunch menu really didn't appeal. On the plus side, we were impressed that they had gluten free bread for our baby and the food we did order was tasty. We will return for brunch another time, but will make sure to book earlier.
    Special Features:
    brunch, child friendly, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
  • Just perfect...
    JanieF
    Dined on 27/9/2014
    As always, it is a joy to eat at The Swan. My venison was beautifully cooked and my partners steak was perfection. The service is attentive, warm and friendly. One of my favourite paces to eat.
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Anniversary meal
    JP07
    Dined on 23/9/2014
    First time we have eat at the Swan, very happy with the service provided, and the set menu provided high quality food at a reasonable price. Drinks were expensive so we limited ourselves to one each. Tesco is round the corner so we stopped there on the way home and picked up a couple of bottles for the rest of the evening.
    Special Features:
    brunch, child friendly, outdoor eating, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Make lunch a special occasion
    JAYPEE
    Dined on 23/9/2014
    If you are looking for a classy place to meet family or friends and enjoy a really leisurely lunch, then The Swan fits the bill. The staff were efficient, considerate and friendly without being intrusive, whilst the food was excellent. Portions, whilst not large were more than adequate for our needs.
    Special Features:
    business meals, fit for foodies, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Overall a bit of a disappointment
    LadyofKent
    Dined on 20/9/2014
    The restaurant was very noisy with a couple of large parties and conversation was difficult with the level of noise. Food was a bit of hit and miss. The crab starter was a disappointment with the best bit (crab) being at the bottom of a the dish however the gravalax was delicious and not too much. Three of us had the Beef Wellington main course. Two of them had only luke warm meat and potato. The other one was hot. Vegetables were ok. Dessert was good. Felt over priced for sitting in a noisy pub. Service was good but with 12.5% service charge it didn't feel like it. I know its discrentionary but it didn't feel that way
    Special Features:
    group bookings
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 17/9/2014
    Very professional service, booked everything online, everything was as promised. Great service
    Special Features:
    business meals, good vegetarian options
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • WDJRUSKIn
    Dined on 13/9/2014
    Food seems to a gone up a notch or two since my last visit ......very nice.
    • Food
    • Ambience
    • Service
    • Value
  • Over priced perhaps
    maximusbiggus
    Dined on 12/9/2014
    Service was v.good and above average. Food was bought to us in a respectable 20 mins or so. The food was presented very nicely and was as good as it looked. This isn't the place to go if you like big portion sizes but if you like high quality Gordon bleu top nosh then it ticks the box. The only gripe I had being the cost, I don't mind paying good money for good food but realistically I thought it was somewhat over priced, its not Notting Hill or Chelsea after all where you can get similar for the same money, sometimes less. And then 12.5% service charge is added rather than allowing you to make your own mind up and tip accordingly. In summary; Good food, good service, a little over priced and lousy parking.
    Special Features:
    business meals, special occasions
    • Food
    • Ambience
    • Service
    • Value
  • Carman
    Dined on 11/9/2014
    Dinner at The swan in West Malling. Good quality food, well presented and friendly service, although occasionally slow. Fairly expensive considering the location. Have been there several times and will definitely go again.
    Special Features:
    fit for foodies, outdoor eating
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Best restaurant in West Malling
    Misterdishy
    Dined on 9/9/2014
    The Swan is easily the best restaurant in West Malling for fine food and ambiance. Very happy to recommend for both business and personal dining events.
    Special Features:
    business meals, romance, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
  • Friends that brunch
    OpenTable Diner Since 2014
    Dined on 7/9/2014
    9 friends got together for a breakfast brunch . All meals came out at the same time, it was hot and well presented. The food itself was lovely and the service was great. We had a really good relaxed time greatly assisted by friendly atmosphere and good staff.
    Special Features:
    brunch, business meals, fit for foodies, group bookings, outdoor eating, romance, special occasions
    • Food
    • Ambience
    • Service
    • Value
    I would recommend this to a friend.
  • Scrumcious Food
    acjingle
    Dined on 6/9/2014
    Saturday evening, four friends, bubbly atmosphere and truly fantastic food. Had yet another great evening in The Swan, West Malling. Attentive, friendly and professional service as per usual. Although I state disabled access, the entrance is flat, but if you are eating outside there is a step to negotiate to eat or drink in the rear garden.
    Special Features:
    brunch, business meals, child friendly, disabled access, outdoor eating, romance, special occasions, Sunday lunch
    • Food
    • Ambience
    • Service
    • Value
  • excellent
    firemannick
    Dined on 5/9/2014
    from start to finish the whole thing was fantastic, excellent food out stand waiters, attention to every detail,,have now been to The Swan twice and will definatley be going back again and again
    Special Features:
    romance, special occasions
    • Food
    • Ambience
    • Service
    • Value