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Upstairs at the Grill
Upstairs at the Grill

Upstairs at the Grill Details

  • Dining Style: Casual Elegant
  • Website: http://www.upstairsatthegrill.co.uk
  • Phone: 01244-344883
  • Hours of Operation:
    Lunch: Friday - Saturday: 12.00pm - 3.00pm, Sunday: 12.30pm - 5.00pm
    Dinner: Monday - Saturday: 5.00pm - 10.30pm, Sunday: 5.00pm - 9.30pm
  • Payment Options: AMEX, MasterCard, Visa
  • Cuisine: Steak
  • Executive Chef: Slawomir Grzegorzewski
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet, Bar Dining, Full Bar, Late Night, Non-Smoking Area, Non-Smoking Restaurant, Private Room, Smoking Area, Wheelchair Access, Wine
  • Private Party Facilities: Private dining room available for up to 10 guests. Exclusive Hire available for up to 75 for an informal celebration or 40 for a sit down meal. Please contact Katie Hearse directly for all enquiries.
  • Private Party Contact: Katie Hearse 01244 344883

Getting there

  • Parking: Street Parking
  • Parking Details: NCP Car Park Nearby (1 Minute walk, On Street Parking
A word from Upstairs at the Grill
Upstairs at the Grill is influenced by both sides of the Atlantic Ocean. It blends the quality and charisma of an upmarket Manhattan steakhouse using rare breed beef with the best that local, seasonal produce has to offer. The Upstairs bar has been designed as the perfect spot to enjoy a long sophisticated cocktail while being tempted by both the menu and the sommelier's lengthy wine list. Downstairs the grill itself has been created to seduce, giving a dining experience not to be forgotten. Upstairs at the Grill has the air of a private dining club, where guests are invited to forget about the outside world and lose themselves in the decadence of the interior, the flavours of the food and the excellent collection of award winning wines from around the world.Continued
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerMost Booked
Diner Reviews
  • "Service excellent food quality excellent ambience excellent could not fault a really lovely experience"
    dined on 31/08/2014
  • "We always have our pre-races lunch on a Saturday. There lunch special is a great price and the steak is always well cooked. Would highly recommend."
    dined on 30/08/2014
  • "What a delight! Classy, without being snobby. The most beautiful food and drinks. Treated so wonderfully by the very professional staff and if you love interior design you will want everything in the restaurant!!!"
    dined on 26/08/2014
  • "Just the best steak, had the Rib Eye on the bone- awesome! Chips were a bit expensive but overall quite reasonable, very good service, No wonder it's up there in the top 3 restaurant in Chester"
    dined on 25/08/2014
  • "From arrival to leaving everything was fabulous!! The staff - Extremely Friendly & Knowledgably, nothing is too much trouble The Restaurant - Quite small however that is not a bad thing, it just the place a real romantic atmosphere The food - Absolutely amazing, truly lovely!!"
    dined on 24/08/2014
  • "We had lunch on Saturday when there is the option of a fixed price option. It was incredible value and if we could have secured a reservation one evening during our visit to Chester, we would have returned."
    dined on 23/08/2014
  • "We were greeted by a very attentive gentleman who made no problem of our last minute request to add another to our party at the last minute. We were shown each type of steak available with an explanation of where each cut came from and the differences between them which was very enlightening. The food itself was excellent as was the service all the way through."
    dined on 20/08/2014
  • "I have eaten at this restaurant on several occasions with friends but specifically wanted to take my husband so he could experience their fabulous food and service. He was not disappointed. This restaurant is excellent in every way. The food is incredible and the staff polite, attentive and knowledgable. It's not the cheapest restaurant I've ever been to but it's most definitely one of the best and you come away knowing it was money well spent. I have recommended it to many of my friends and can't wait to go back again."
    dined on 19/08/2014
  • "Outstanding service, especially Alex upstairs in the bar. Very knowledgable and was happy to talk us through the extensive drinks menu. Food was very good and the waitress service was spot on. The waitress even asked me to check my steak before eating it, never had that happen before."
    dined on 17/08/2014
  • "This is the second time we have been to Upstairs at the Grill and will be back. The steaks are very good and the service second to none."
    dined on 16/08/2014
  • "Me and my boyfriend came here for lunch on a Saturday afternoon and were met at the door by friendly, polite staff who led us upstairs for drinks. The drinks menu surpassed all expectations (as long as you aren't the designated driver) and the atmosphere at the bar was just as it should be, relaxed. The menu had something for everyone considering their main focus is steak, you would not be disappointed if you wern't a steak fan. We both had the lamb with peas, posh bacon and a side of triple cooked chips. The meal arrived with four chips which seemed to be in a different style to the triple cooked chips (and were nicer). The lamb was cooked beautifully and the portion size was perfect. Overall a very nice spot for lunch."
    dined on 16/08/2014
  • "Only one word to describe this restaurant.....SUPERB !!!!!!!!"
    dined on 15/08/2014
  • "Second time I've been and it lived up to expectations. The food and abiance is lovely. Can't wait to go again."
    dined on 15/08/2014
  • "Great restaurant! meat lovers simply have to visit this place if you're in the area. Bar upstairs is really nice and staff were friendly. The cocktail menu however is pretty much unreadable, simple print would have done fine instead of the fancy undecipherable handwriting. Apart from that the place was great! starters are a little on the pricey side but tasted great. And the fillet on the bone and porterhouse steak were amazing. Not the cheapest restaurant but a great steakhouse highly recommended by my girlfriend and I"
    dined on 10/08/2014
  • "We've been 3 or 4 times now- for anniversaries and birthdays and the food/ambience/service just gets better every time. All totally perfect. Glam but relaxed. There is nowhere better to eat in Chester."
    dined on 09/08/2014
  • "Had the best meal ever, the whole experience was fantastic from the moment we got there. Will definately be returning."
    dined on 09/08/2014
  • "We have already been to Upstairs at the Grill on several occasions and decided to go again to celebrate a special wedding anniversary. We were not disappointed at all, with the usual combination of excellent food and attentive but not intrusive service. It is not cheap, but it is reliable and consistent.. Our only comment would be about the small size of the restaurant, which means that the tables are close together. It also makes early booking essential as it fills up very quickly whenever there are "events" in Chester. The upside is that the service feels very personal."
    dined on 03/08/2014
  • "Had a wonderful dining experience. The staff were very attentive and the food was delicious. I would high recommend!"
    dined on 01/08/2014
  • "Great quality steak and very attentive staff. Also they were very happy to prepare side dish that wasn't on the main menu. The drinks list is extensive and varied including non alcoholic options."
    dined on 29/07/2014
  • "We went to Upstairs at the Grill to celebrate our 7th wedding anniversary. A friend recommended the restaurant and it didn't disappoint. We started with a superb deaths door gin and tonic at the bar and were talked through the menu (both food and drink) which meant we ordered the perfect meal and wine, tailored to our exact taste. The steak was absolutely delicious and cooked to perfection. The staff were friendly and very attentive. We both agreed it was the perfect evening, from the most incredible gin and garnishes, down to the blue cheese sauce for our steak and the fat chips. I would highly recommend this place, we will certainly be visiting again!"
    dined on 27/07/2014
  • "I have been to upstairs at the grill a few times and every time it has been spot on! The food is great, they have a vast choice of drinks and the service is exceptional. My partner and I most recently went for our birthdays and we received a glass of champagne each on the house and a birthday card from the staff. The staff are more than happy to talk you through the menu and make you whatever cocktail you want. The best restaurant in chester without a doubt!"
    dined on 25/07/2014
  • "My wife and I went to Upstairs at the Grill on Sunday 20th July to celebrate or Anniversary. From the outset the staff were very helpful and could not do enough to make us feel welcome. The service was exceptional - we particularly liked the explanations given for the various steaks on offer and they did not disappoint!. The food was excellent - no complaints at all. Whilst the prices may seem on the higher side, this does represent very good value and we would recommend this to anyone who is looking for something other than the usual "run of the mill" night out."
    dined on 20/07/2014
  • "This is one of the best restaurants I've visited in the Uk. The steak was cooked to perfection and the rest of the food was fantastic too. The service we received was also excellent - attentive without being intrusive . It was the perfect setting for a birthday meal. The unusual presentation of the cheesecake was a nice surprise too."
    dined on 19/07/2014
  • "This was definitely the best meal we had during two weeks in England. Very friendly and attentive staff. Food portions were perhaps not quite as large as they should be but nonetheless a very pleasant experience."
    dined on 14/07/2014
  • "Overall a very pleasant evening can be had at the upstairs on the grill and we would recommend it to anyone. Situated at the end of watergate it is easy to find as you walk through Chester. From the moment you arrive you are invited in and taken upstairs to a bar area where the staff make tou feel welcome and oblige with any questions you may have. The steak is done perfectly, the portions are just right and the service was plesant and approached at the right intervals without being over bearing. We enjoyed our evening out and will most likely be back again soin"
    dined on 13/07/2014
  • "We booked well in advance and chose this restaurant because it was rated so highly by Trip Advisor. It is on the ground floor. Our table was right by the kitchen door so there was lots of tooing and froing by the staff. We were were given the wrong wine and then there was a delay before we received the other bottle ordered at the same time. Also the lobster which sounded delicious was disappointing small. Only one of our party had a steak and whilst it was cooked correctly at one end the other end was raw. It was not good value for money. Nearby on the following night we found a far better restaurant that served much better meals and gave a really good service for much less."
    dined on 13/07/2014
  • "Oh what a pity, excellent food, attentive service and good value for money but the tables were so close together it was like dining in on a Ryanair flight. If you are interested in the conversations of your fellow diners this is the place for you. The restaurant's strategy for providing some level of privacy for your conversation was to play background music. At the end of the meal I made my views known and was shown the alternative dining facility on the 1st floor, it didn't make me want to give the place a second chance. This restaurant is rated highly by reviewers and certainly the food and service warrent such popularity but if you want that private, intimate conversation with your partner best go somewhere else!"
    dined on 13/07/2014
  • "Nice restaurant, very good service but too expensive. The rib eye beef was not tender enought."
    dined on 06/07/2014
  • "4th time we've visit and it never disappoints. Will visit again soon."
    dined on 30/06/2014
  • "The food and service were excellent. It was my partners birthday and we had an amazing meal, I would definitely recommend it and we will be returning!"
    dined on 26/06/2014
  • "Very good selection on the food menu and an amazing array of bottles behind the bar. Service was attentive and genuine. Food delicious - my steak was cooked to perfection. Restaurant itself is small but appears larger due to the clever use of mirrors and decor with a relaxed ambiance. A great way to conclude my trip to Chester."
    dined on 23/06/2014
  • "Visited here with my boyfriend and can honestly say I've never been to a resturant as magnificent as this! As soon as we walked in the staff get us a lovely welcoming and were extremely helpful after discovering it was our first time there. The food was extremely delicious and the waiting time between meals was perfert. The decor and location was beautiful and clean. I loved the fact the toilets provided toiletries for the ladies which gave it a personal touch! I would defiently return and recommend this resturant to a friend! I would also recommend the pan fried prawns for starters! Yum!"
    dined on 23/06/2014
  • "After reading some great online reviews we had Sunday lunch here for my wife's birthday and It did not disappoint, the service and food was top notch. We will be going again very soon."
    dined on 22/06/2014
  • "Upstairs at The Grill is without doubt "The Place to Eat" in Chester". The first floor hosts a well stocked intimate bar where one can relax in comfort and also dine. The ground floor has around 30 covers and therefore booking is essential. The food, service and ambiance is excellent, so do not miss an opportunity to try it."
    dined on 18/06/2014
  • "We travelled from Manchester as we had heard very good things regarding this restaurant. IMO Gaucho does the best steak in Manchester so we held that as a measuring stick for Upstairs at the Grill. The service from arriving to leaving was impeccable, the ambiance was excellent and staff brilliant. The food was out of this world. I had the 24oz Ribeye on the bone and asked for it medium. The steak was very thick as was expecting at lease some bits of the steak over/under cooked. I was wrong and the steak was cooked to perfection. The value for money was spot on. I will certainly coming back!"
    dined on 15/06/2014
  • "Booked a table for Father's day. We have a 13 month old. The staff were super friendly and accommodating. They worked together instead of the "that's not my job" attitude you get from some other places. We were seated by the for w which is what I requested. Would def recommend and go again!"
    dined on 15/06/2014
  • "The food was amazing and the service was even better! Really friendly and helpful staff available at all times to assist and the steak... the steak... it was amazing! Would definitely recommend and have every intention of going there again!"
    dined on 12/06/2014
  • "Nice place for special occasion or romantic meal. Food excellent, side dishes splendid, wonderful chips. They're clearly very hot on customer service here. I wasn't completely blown away by my ribeye, the thickness wasn't much more than a gammon steak in places and it wasn't the most flavoursome now that I think of it. However my husband was making noises that he normally only reserves for the more intimate of moments so it was probably just my bad luck this time & certainly not worth sending back to the kitchen over. The blue cheese sauce was one of the sweetest I've had & therefore wouldn't have again. Overall we're very happy with the experience & would go back next time we're in town. "
    dined on 09/06/2014
  • "Service,food,ambience - all faultless .Two of us popped in for an early lunch and were not left disappointed. genuinely worth a visit if you are in Chester."
    dined on 07/06/2014
  • "We came here for a relaxing break and wasn't disappointed, service was amazing! We both had the steak, hands down best meal I've had in a long time!"
    dined on 06/06/2014