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Upstairs at the Grill
Upstairs at the Grill

Upstairs at the Grill Details

  • Dining Style: Casual Elegant
  • Website: http://www.upstairsatthegrill.co.uk
  • Phone: 01244-344883
  • Hours of Operation:
    Lunch: Friday - Saturday: 12.00pm - 3.00pm, Sunday: 12.30pm - 5.00pm
    Dinner: Monday - Saturday: 5.00pm - 10.30pm, Sunday: 5.00pm - 9.30pm
  • Payment Options: AMEX, MasterCard, Visa
  • Cuisine: Steak
  • Executive Chef: Slawomir Grzegorzewski
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet, Bar Dining, Full Bar, Late Night, Non-Smoking Area, Non-Smoking Restaurant, Private Room, Smoking Area, Wheelchair Access, Wine
  • Private Party Facilities: Private dining room available for up to 10 guests. Exclusive Hire available for up to 75 for an informal celebration or 40 for a sit down meal. Please contact Katie Hearse directly for all enquiries.
  • Private Party Contact: Katie Hearse 01244 344883

Getting there

  • Parking: Street Parking
  • Parking Details: NCP Car Park Nearby (1 Minute walk, On Street Parking
A word from Upstairs at the Grill
Upstairs at the Grill is influenced by both sides of the Atlantic Ocean. It blends the quality and charisma of an upmarket Manhattan steakhouse using rare breed beef with the best that local, seasonal produce has to offer. The Upstairs bar has been designed as the perfect spot to enjoy a long sophisticated cocktail while being tempted by both the menu and the sommelier's lengthy wine list. Downstairs the grill itself has been created to seduce, giving a dining experience not to be forgotten. Upstairs at the Grill has the air of a private dining club, where guests are invited to forget about the outside world and lose themselves in the decadence of the interior, the flavours of the food and the excellent collection of award winning wines from around the world.Continued
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerMost Booked
Diner Reviews
  • "My wife and I went to Upstairs at the Grill on Sunday 20th July to celebrate or Anniversary. From the outset the staff were very helpful and could not do enough to make us feel welcome. The service was exceptional - we particularly liked the explanations given for the various steaks on offer and they did not disappoint!. The food was excellent - no complaints at all. Whilst the prices may seem on the higher side, this does represent very good value and we would recommend this to anyone who is looking for something other than the usual "run of the mill" night out."
    dined on 20/07/2014
  • "This is one of the best restaurants I've visited in the Uk. The steak was cooked to perfection and the rest of the food was fantastic too. The service we received was also excellent - attentive without being intrusive . It was the perfect setting for a birthday meal. The unusual presentation of the cheesecake was a nice surprise too."
    dined on 19/07/2014
  • "This was definitely the best meal we had during two weeks in England. Very friendly and attentive staff. Food portions were perhaps not quite as large as they should be but nonetheless a very pleasant experience."
    dined on 14/07/2014
  • "Overall a very pleasant evening can be had at the upstairs on the grill and we would recommend it to anyone. Situated at the end of watergate it is easy to find as you walk through Chester. From the moment you arrive you are invited in and taken upstairs to a bar area where the staff make tou feel welcome and oblige with any questions you may have. The steak is done perfectly, the portions are just right and the service was plesant and approached at the right intervals without being over bearing. We enjoyed our evening out and will most likely be back again soin"
    dined on 13/07/2014
  • "We booked well in advance and chose this restaurant because it was rated so highly by Trip Advisor. It is on the ground floor. Our table was right by the kitchen door so there was lots of tooing and froing by the staff. We were were given the wrong wine and then there was a delay before we received the other bottle ordered at the same time. Also the lobster which sounded delicious was disappointing small. Only one of our party had a steak and whilst it was cooked correctly at one end the other end was raw. It was not good value for money. Nearby on the following night we found a far better restaurant that served much better meals and gave a really good service for much less."
    dined on 13/07/2014
  • "Oh what a pity, excellent food, attentive service and good value for money but the tables were so close together it was like dining in on a Ryanair flight. If you are interested in the conversations of your fellow diners this is the place for you. The restaurant's strategy for providing some level of privacy for your conversation was to play background music. At the end of the meal I made my views known and was shown the alternative dining facility on the 1st floor, it didn't make me want to give the place a second chance. This restaurant is rated highly by reviewers and certainly the food and service warrent such popularity but if you want that private, intimate conversation with your partner best go somewhere else!"
    dined on 13/07/2014
  • "Nice restaurant, very good service but too expensive. The rib eye beef was not tender enought."
    dined on 06/07/2014
  • "4th time we've visit and it never disappoints. Will visit again soon."
    dined on 30/06/2014
  • "The food and service were excellent. It was my partners birthday and we had an amazing meal, I would definitely recommend it and we will be returning!"
    dined on 26/06/2014
  • "Very good selection on the food menu and an amazing array of bottles behind the bar. Service was attentive and genuine. Food delicious - my steak was cooked to perfection. Restaurant itself is small but appears larger due to the clever use of mirrors and decor with a relaxed ambiance. A great way to conclude my trip to Chester."
    dined on 23/06/2014
  • "Visited here with my boyfriend and can honestly say I've never been to a resturant as magnificent as this! As soon as we walked in the staff get us a lovely welcoming and were extremely helpful after discovering it was our first time there. The food was extremely delicious and the waiting time between meals was perfert. The decor and location was beautiful and clean. I loved the fact the toilets provided toiletries for the ladies which gave it a personal touch! I would defiently return and recommend this resturant to a friend! I would also recommend the pan fried prawns for starters! Yum!"
    dined on 23/06/2014
  • "After reading some great online reviews we had Sunday lunch here for my wife's birthday and It did not disappoint, the service and food was top notch. We will be going again very soon."
    dined on 22/06/2014
  • "Upstairs at The Grill is without doubt "The Place to Eat" in Chester". The first floor hosts a well stocked intimate bar where one can relax in comfort and also dine. The ground floor has around 30 covers and therefore booking is essential. The food, service and ambiance is excellent, so do not miss an opportunity to try it."
    dined on 18/06/2014
  • "We travelled from Manchester as we had heard very good things regarding this restaurant. IMO Gaucho does the best steak in Manchester so we held that as a measuring stick for Upstairs at the Grill. The service from arriving to leaving was impeccable, the ambiance was excellent and staff brilliant. The food was out of this world. I had the 24oz Ribeye on the bone and asked for it medium. The steak was very thick as was expecting at lease some bits of the steak over/under cooked. I was wrong and the steak was cooked to perfection. The value for money was spot on. I will certainly coming back!"
    dined on 15/06/2014
  • "Booked a table for Father's day. We have a 13 month old. The staff were super friendly and accommodating. They worked together instead of the "that's not my job" attitude you get from some other places. We were seated by the for w which is what I requested. Would def recommend and go again!"
    dined on 15/06/2014
  • "The food was amazing and the service was even better! Really friendly and helpful staff available at all times to assist and the steak... the steak... it was amazing! Would definitely recommend and have every intention of going there again!"
    dined on 12/06/2014
  • "Nice place for special occasion or romantic meal. Food excellent, side dishes splendid, wonderful chips. They're clearly very hot on customer service here. I wasn't completely blown away by my ribeye, the thickness wasn't much more than a gammon steak in places and it wasn't the most flavoursome now that I think of it. However my husband was making noises that he normally only reserves for the more intimate of moments so it was probably just my bad luck this time & certainly not worth sending back to the kitchen over. The blue cheese sauce was one of the sweetest I've had & therefore wouldn't have again. Overall we're very happy with the experience & would go back next time we're in town. "
    dined on 09/06/2014
  • "Service,food,ambience - all faultless .Two of us popped in for an early lunch and were not left disappointed. genuinely worth a visit if you are in Chester."
    dined on 07/06/2014
  • "We came here for a relaxing break and wasn't disappointed, service was amazing! We both had the steak, hands down best meal I've had in a long time!"
    dined on 06/06/2014
  • "Went here the beginning of University and again at the end before graduation and both times were flawless. Quick service, extremely helpful and friendly staff, don't pester you every 2mins, they have perfect timing with bringing meals out and taking anything away as well as topping up your wine. Food was gorgeous and their recommendations were spot on for food and drink. They know who's food is who's so you don't get that awkward "Ermmmm I think I ordered that" moment. They even wrote me a little birthday card when they found out after a quiet comment from my mother at the table, as well as a candle in my dessert. TOP RATED! Phenomenal. "
    dined on 06/06/2014
  • "Having read the reviews on Tripadvisor, my husband decided he wanted to go here for his 50th birthday. Overall it is a very nice restaurant. Service is excellent and the food is very well cooked. The only minor downsides for us were the fact that my husband expected a lot more flavoursome meat, which he did ask for advice on which one to choose (we go to Scotland a lot and the taste of food there is second to none) and I had the Monkfish, which was well cooked but it was only 3 one inch pieces on my dish, a bit disappointed by this, expected more fish as the steaks are large. It does get booked up, and they do an offer during the day which is definately worth trying if you are in Chester for the day. Overall worth the trip. "
    dined on 01/06/2014
  • "Went to chester races and finished a great day off with a fantastic steak . Expensive but worth every penny . Would recommend to everybody !!!"
    dined on 31/05/2014
  • "This was our second visit to this restaurant, the first was about 4 years ago. Coming from Worcester the trip was totally worth it and did not disappoint, we received a very warm welcome and the staff are knowledgable about the food they serve. The Chateaubriand was totally amazing, well worth the money. Hope to visit again in the future."
    dined on 30/05/2014
  • "Not the first time at upstairs at the grill, yet again I was not disappointed. The service from walking through the door was outstanding and by far worth the visit. Food was excellent, we will be visiting again..."
    dined on 28/05/2014
  • "Selected this based on reviews and was not disappointed. Absolutely superb service and top quality food. Travelling as part of a few days away after our wedding. Live over two hours away but will definitely be heading back to stay in Chester and eat here again. "
    dined on 28/05/2014
  • "When we arrived we were taken to the bar upstairs and ordered some cocktails. The mojito didn't really taste anything, but my husband was given another one. My mai tai was excellent. We placed our order whilst upstairs and were then taken to our table in the restaurant downstairs. The food was excellent and the sides we had with the steaks were also really good. We had a great evening and the staff were attentive"
    dined on 27/05/2014
  • "We had a wonderful lunch at Upstairs at the Grill on Sunday 25th May. The whole meal was fabulous and the service outstanding. We've eaten there a few times and never been disappointed. We enjoy it so much that we make the 2½ hours journey and book into a hotel just so we can eat at Upstairs at the Grill. It is fabulous."
    dined on 25/05/2014
  • "I took my sister for a post wedding dress trying lunch and it was lovely. The service was outstanding and the food was delicious. It was really reasonably priced as well. My beef Sunday dinner which came with all the trimmings was only £12.50. My sister had the lamb which was also delicious and when she asked to change the side dish from polenta chips to dauphinois potatoes it was done with no fuss (none of that annoying "I'll have to check with chef). We live in Manchester but will definitely come back here next time we're in Chester "
    dined on 25/05/2014
  • "This was my second visit and once again was not disappointed. The service is excellent but not as good as the food! The steak was cooked to perfection and was locally sourced and exceptional in taste, it is not cheap but you are paying for a quality you do not get anywhere else in Chester. Just go visit!!"
    dined on 21/05/2014
  • "Very good service indeed, the management take customers seriously - Great food good ambiance - Good people "
    dined on 19/05/2014
  • "First time eating here and we were not disappointed from the minute we walked through the door we knew it would be special and it was ! Was shown to the upstairs bar for the best gin and tonic ever tasted and attended by extremely knowledgeable and friendly staff. Was taken through the cuts of the most mouth watering steaks before sitting down and it was pure heaven !Faultless food and drinks served by brilliant staff in gorgeous surroundings would recommend here to any one who wanted to experience a real treat!!!"
    dined on 18/05/2014
  • "We had a lovely time and the children enjoyed very much. It was both their birthday celebrations and the restaurant kindly organised a surprise birthday cake. We love going to Chester for the odd weekend so we will book again."
    dined on 17/05/2014
  • "Great bar upstairs & Danny was really friendly swopping recipes on making your own flavoured gin and vodka. you need to try these. It was our first visit and the staff especially at reception made us feel really welcome. We went because of the rave reviews on Trip Advisor. I work frequently in Brussels and I always judge UK restaurants serving steak against what I eat in Brussels and rarely do they come close. The Delmonico steak will now be my yardstick in the future! We decided that next time we need to book a Chester hotel and go for an evening in the bar and the steak upstairs if we can but the Grill is firmly in our sights. Any thoughts on the hotel?"
    dined on 17/05/2014
  • "We took advantage of the lunchtime deal which comprises of steak, chips and side salad for £11 pp. we were expecting a much smaller portion for this price but were pleasantly surprised. Great service and will definitely be back"
    dined on 17/05/2014
  • "Excellent food in a fantastic setting. The staff were attentive but not intrusive, and knowable and helpful throughout the evening. Great for special occasions and we will definitely return. "
    dined on 16/05/2014
  • "Fantastic place, been a few times now, staff lovely, food brill & place fab. 10 out of 10"
    dined on 15/05/2014
  • "What a fantastic meal we had at Upstairs at the Grill. The food was excellent and the waiting staff were lovely. The barman upstairs was so knowledgeable and passionate about the drinks behind the bar and fascinating to listen to about different beverages. An all round enjoyable experience and highly recommended. "
    dined on 11/05/2014
  • "What an awesome resturant. It was our first time out in Chester and we didnt really know what to expect but we had a ball. From the moment we walked in, we were made to feel like we were the only customers they had and it was very busy. The first suprise was the platter of steaks brought to us whilst we were having a drink upstairs and the sommelier explained the cuts and gave advice for cooking, then the nitro cocktails. The sommelier also recommended some wines and spent so much time with us. There was no rush to get our table back, as in some busy restaurants. I would definitely recommend this place, in fact I already have and my friends, who are from London, are coming up again next month to go there.We have already booked."
    dined on 10/05/2014
  • "Me and my friend recently visited this restaurant for my birthday, we wanted a restaurant with really nice high standards. This is exactly what we got, the staff are impeccable and so friendly. When we first arrived we were taken upstairs to the bar for a cocktail. The bar made myself up a lovely cocktail from his extent of knowledge. Our food orders were taken upstairs and no sooner had we sat down our steaks arrived. It was money well spent in this restaurant and I will definitely be visiting again."
    dined on 05/05/2014
  • "Excellent food, customer service and a great atmosphere. "
    dined on 05/05/2014