24 Bar & Grill

We were knackered from travel and thought the hotel restaurant would be a good shout. Wrong...the 'medium rare' fillet was charcoal so it was sent back. First time I've ever done that.

The sides were incredibly bland. In short, I can cook the same meal to a higher standard and I can assure you that nobody would pay restaurant prices for my cooking!

If you have the time to dine elsewhere, please do.

The place was almost completely empty, now I know why.

Food was average little overpriced. The place was really quiet no atmosphere. The waitress was lovely and very attentive.

I don't know whether this was a bad day but our experience was very poor. We ordered a dish from the nibbles menu expecting it to come straight away but when I asked when they would arrive I was told firmly that they came with the starters which we thought very odd and wouldn't have ordered the dish at all if we had know. We ordered chicken croquettes as a starter but the waitress told us don't have it - it's not our best and tried to push the prawn starter. We didn't have the chicken but didn't have the prawn either but I thought this was very unprofessional - just get us the croquettes and let us decide. We were the only people in the restaurant but it still took 25 minutes to bring the starters - the mains arrived immediately after the starters with hardly any gap!! The chicken should have been garlic flavoured but I could not taste any garlic and did not like the burnt flat leaf parsley it was smothered in. The fish was nice but the mushy peas had been microwaved to death - were molten hot but also dried up around the side of the pot they came in. The coleslaw was not at all nice and the battered onion strings were in fact onion rings clearly previously frozen - slaw and onion rings tasted very cheap and did not taste cooked in house. As we sat waiting for our starters there were waiting staff just standing around chatting in an empty restaurant - it gave a very bad impression - we won't come back.

Food was great, very well presented and tasted amazing. 2 4 1 cocktails before 8 was also a big plus. The only down side was the lack of people there, only 3 tables were taken including ourselves which was a shame.

Lovely decor in the bar and restaurant, 2-for-1 cocktail deal was great value too.

Food was nice

Spice Girls concert pre-meal!

A lovely find and would definitely recommend it was a shame we where the only diners !

Had a nice meal will definitely go again we were very surprised there wasn't more people in has we could not fault anything

Limited choices on the menu, but it was a deal and all of us were sorted eventually. (The waiter asked the chef for some minor adjustments to one of the dishes due to dietary requirements. ) The food was tasty.

Enjoyed food ver much. (We have been before)Our only complaint nobody to greet you on arrival hung around nearly 10 mins. Another couple arrived and they had the same experience. Nobody there for some time.

Staff amazing. Food mediocre but can't complain as it was excellent value for money.

Gorgeous food, outstanding service overall perfect evening meal !

Chips arrived cold had to send back. Not.much food for you money. Would not go again.

I hadn't visited this restaurant for a very long time due poor quality food and service. I was very please to see vast improvements in all areas. I will definitely be returning again soon.

We both had sirloin steak and it was one of the best steaks we have ever had. And the 50% off with the open table offer made the whole meal excellent value for money.

I had the winter set menu and although the food was good and the waiter was very friendly and helpful, plus the decor was lovely, the experience was marred by me being the only dined in the restaurant. Nevertheless it was lunch time. Next time I will try their Lawn Coffee shop in the hotel

Apart from the small menu (ie not much to choose from on the set menu) it was absolutely beautiful and myself, my partner and our guests all agreed. Top notch.

Great value for money when dining with an offer of 50% off when having a starter and a main. From there on we walked into the entrance and walked down to the restaurant in a bland soulless hallway. The first impression is everything as the saying goes. As we were greeted by an employee prior to entering into the actual dining area we were not asked if we would like for our bags and coats to be taken. The restaurant was too bright and no customers present. Music was incompatible and the restaurant looked more like a banquet room (have some paintings on the hallway to give it some character, dim the lights, have some candles on the tables, introduce a cloakroom and implement a playlist of soft uplifting music).
In regards to the food, I had the supergrain salad which had pieces of blue roll (apparently they dry the spinach with a blue roll which evidently is a wrong practice). For a main I had the half chicken which was a generous portion and appeared very appealing. The fat chips that accompanied the course were delicious however a bit overcooked and the chicken even though was nice it could do with the skin being more crispy rather than soft and soggy. Nevertheless, two people with 2 courses each and sharing a dessert including service charge and 2 drinks for the price of 35 pounds is great value for money. The restaurant can go a long way with some minor changes, especially on ambiance.

Nice experience here. One of the only negatives was how quiet it was for a Saturday night. Think it would benefit from having some background music in the dining area. It seemed like everyone could hear your conversation. Lovely food and a nice hidden gem. Staff friendly.

Oh Dear!
Went on Valentines and the staff looked and behaved they had been to a funeral. . . . . .terrible and very blase staff . . . . it was a horrible atmosphere everytime a staff member appeared in sight, not happy at work and did not want to be there.
Thankfully, the food was great, really good, and the room is set out really well . . . great cutomers in the dining area . . but the staff and service, they would be rejected in McDonalds for lack of tact and non-sttentive of caring attitude.
While we were finising off we were told there was no-chance of any desert as the kitchen was closed (9.46pm) next to us two tabels were still being served their mains . . ..this was not the top hat, we got ready to leave and as these two (Romantic) couples were trying to have an intimate dinner, the members of staff started to drag tables accross the floor to set up for breakfast . . . . AWFUL. . . what are they thinking . . . . terrible attaitude and not a care for who is paying to be there. . . . . . . .. . we wnt onto Gaucho fro drinks where the service was amazing . . and the contrast could not be more extreme . . . I have to say hand-on-heart . . what a shame . . . . 24 Bar & Grill could be something great, but it is just annoying as it behaves like a travelodge canteen not a retaurant! . . D-I-S-A-P-P-O-I-N-T-E-D!!!!

Nice quiet ambience! Fantastic food, Attentive staff. Would recommend to all

The chicken served by the restaurant was raw and whilst the wait staff were friendly, the manager was rude and told us it was fine to eat - the waiting staff agreed that it was wholly inedible and "they'd never seen anything like that before". We left after this as we weren't comfortable that the rest of the food would be cooked well enough - the manager stated that she was "doing us a favour by not charging us for the raw food". So, If you want to risk getting ill from raw food and want to deal with bad management, go here - if not, I'd suggest going somewhere else.

Fantastic service. Enjoyed ourselves a lot. Thank you.

A great find! Lovely decor and atmosphere, food was perfect for me and my son. Traditional food, good for families.

Food was good quality. The service was very good - we had a very attentive waiter named Ziggy who couldn’t do enough. The atmosphere was lacking as the restaurant was empty but it does deserve to be busier and represented great value for money.

Great service and a lovely festive afternoon tea. Food was fresh and beautifully presented. Chloe the waitress couldn't do enough for us. Children's afternoon tea was great too. Well worth a visit.

It’s cheap. It’s available for a last minute booking. There’s a reason for that.

Stumbled across this one on Google for our visit to Manchester, and couldn't fault it....... If we're back in town we'll definitely be back!

Restaurant wasn't particularly full or busy and the service was very slow, both on drinks and in waiting for sides for our meal- our main dish had gone cold by the time forgotten sides arrived

It was clear that the staff were stretched here. We waited over an hour for our first course and that again nearly for the plates to be taken away. However, the food was nice.

Super-attentive staff who did everything a good team should. Good value well executed bistro style food. Will visit again.

Food was not great. Steak was overdone to what was asked for. Found a fly in my drink and there was no sincerity from the staff just a simple sorry and got another drink. Dessert tasted like it had come out of the microwave. Very poor quality for a meal that cost over £100. Would have rather had a pub meal or a Nando’s.

Lovely food and service. Quiet. Nice restaurant Near to centre. Lovely cocktails

Great service by ziggy
Food was delicious

The food was outstanding the service was outstanding they also have a great number of cocktails 2 for one between 4pm til 7pm. I would definitely dine there again.

Went here as got a groupon bocher so was only a quick pit stop for a cocktail but bar was lovely staff very friendly and welcoming
Cocktails were fab! One of the best margaritas ive ever had
Brilliant little find of a bar and would definately return x

Great food & lovely service :) also sampled a few cocktails. Only downside was the place was empty! Such a waste!

Booked this in advance as i assumed it would be busy on a Saturday night . We booked for 9 and we were the only people in there the whole evening !
Either way food was really good and i would go back anytime .

Classy looking venue - but our starter of buffalo wings was raw and had to be returned - rest of meal ok

We booked a table for 12 people. The restaurant was very poor. There was only 4 tables being served in total and only 2 staff to do this. It took 25 minutes just to get a drink. It tooK another 20 mins to get the menu served and orders taken. When the food arrived it was obvious the food was chucked in the microwave. It was poor and over cooked and dry. Not one person enjoyed the food and the staff was overworked as you could see their stress. Ziggy the manager at least offered us a discount for the poor experience. He did his best with what he had. The Gentleman in the Blue skirt was also very helpful stepping in to help tables who were not being looked after offering complimentary bottles of water. He was charming and kept us entertained with his quirky one liners. If it was not for him, we would have left much earlier, so please make sure he is thanked as he deserved a tip.