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Afternoon Tea at Ting, Shangri-La At The Shard

4.4
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1311 reviews
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£41 and over
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Afternoon Tea

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Afternoon Tea
TÎNG, named after the Chinese word for ‘living room’, is the collective name for the restaurant and lounge on level 35 of Shangri-La Hotel, At The Shard, London.

Served in theatrical elegance, our afternoon tea celebrates the best of British classics and features a fine selection of delicious finger sandwiches, handcrafted desserts and freshly baked scones. The beautifully displayed sweet and savoury treats are accompanied by an exclusive selection of loose leaf teas, including a variety of Shangri-La signature teas such as the Welcome Tea, which is a blend of white and jasmine tea with apricot pieces.

Inject some colour in to your day with our new Pop Art inspired Afternoon Tea. Indulge in the classic British favourites such as cucumber, mature cheddar & pink pepper finger sandwiches and warm scones with clotted cream and jam, before showing your CreativiTEA and painting your own piece of edible art to enjoy alongside our psychedelic sweet treats.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 1311 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.1
food
4.4
service
4.6
ambience
3.9
value
Noise · Moderate
82% of people would recommend it to a friend
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OT
OpenTable Diner
London
1 review
Dined 4 days ago
Overall5food5service5ambience5

Staff were welcoming and lovely. Food was great!

JP
JaneP
1 review
Dined on 10 October 2020
Overall5food5service5ambience5

Lovely treat for a special occasion,
Views stunning very enjoyable experience
Service and food excellent

C
Chika
London
2 reviews
Dined on 10 October 2020
Overall5food5service3ambience5

Celebrated our anniversary here for afternoon tea and everything was amazing apart from one thing. They brought my champagne then it took 20mins for my girlfriend’s to arrive...Finally came after asking three times.

WA
WineAndDineMe
London
9 reviews
Dined on 10 October 2020
Overall2food2service2ambience2

Afternoon tea should follow standards of other 5 star hotels. There was a lot lacking. There wasn’t any particular attention paid to the booking made via open table. Venue failed to make a note of the special occasion or that we had booked an afternoon tea and not a lunch. Views offered were mainly of the railway station below, which was very disappointing.

There were no cakes offered to take away either. Overall I’d give 3 stars. Strongly recommend tips of running afternoon tea are taken from other venues around central London ie Mayfair.

Maybe look at the Savoy, Landmark, JW Marriot Grosvenor House to up your tea standards.

DR
vipDevinaR
London
2 reviews
Dined on 10 October 2020
Overall4food4service5ambience4

Service was second to none and the wait staff were amazing. Only criticism is that towards the end of service it felt a little rushed.

B
Bella
London
1 review
Dined on 9 October 2020
Overall3food5service2ambience4

Service was poor for the quality of venue.
Staff appeared inexperienced and our requests kept getting forgotten.

SS
ShamS
London
4 reviews
Dined on 4 October 2020
Overall4food4service4ambience4

We had an amazing experience from the moment we stepped foot into Ting, until we left, the service was great, and afternoon tea was delicious!! Definitely recommend!

SM
SianM
London
2 reviews
Dined on 4 October 2020
Overall5food5service5ambience5

Fantastic for a special occasion. The views are spectacular. The food was very tasty and the cakes were pretty and delicious. The staff were lovely and very attentive. We really enjoyed the afternoon. Thanks!

j
vipjasmeet
London
2 reviews
Dined on 2 October 2020
Overall5food5service5ambience5

We had an amazing time. SABRINA made sure we are comfortable and looked after us through out

KG
KiranjeetG
London
1 review
Dined on 2 October 2020
Overall5food5service5ambience5

Amazing staff great service very welcoming will definitely come again

OT
OpenTable Diner
Berkshire
1 review
Dined on 27 September 2020
Overall5food5service5ambience5

We had a lovely afternoon, my friends and I are all happy and satisfied with the food and service, just exactly how I expected it.

KD
KarlD
New York Area
1 review
Dined on 26 September 2020
Overall2food5service2ambience5

Food was incredible, only issue was the staff. We was rushed a little. When I informed the the manager he was very understanding and told us to then take our time. One member of staff asked if I could afford the champagne I ordered!!!

DP
DariaP
London
2 reviews
Dined on 26 September 2020
Overall5food4service5ambience5

Lovely afternoon tea with amazing views. Very attentive and professional personnel

ID
IanD
London
2 reviews
Dined on 26 September 2020
Overall5food5service5ambience5

Food and service exceptional. Well worth a visit for any occasion.

SC
SteveC
London
1 review
Dined on 25 September 2020
Overall5food3service5ambience3

View was amazing. Afternoon tea not so good, more savoury needed. Cakes far to sweet and very sickly, could eat them all.

EJ
EmilieJ
1 review
Dined on 25 September 2020
Overall5food5service5ambience5

Amazing afternoon tea experience. The staff were friendly and polite and the food was incredible. A real treat, thank you!

SB
SabinaB
London
1 review
Dined on 20 September 2020
Overall5food4service5ambience5

Great service, definately would go again. Can get as much “top up” of food as you like

C
Cherry
London
1 review
Dined on 20 September 2020
Overall5food5service5ambience5

Best place I've ever been to. Will be coming again very soon. Absolutely outstanding!

M
Malaika
London
1 review
Dined on 19 September 2020
Overall5food4service5ambience5

Was a great experience as a gift, the only annoying thing was I was unable to pay for my guests over the phone (as it was a gift) and the option to pre pay was only available with more than 72 hours notice. I also requested a special birthday message or something nice as I’ve seen in some pics but this wasn’t done unfortunately. Guests said their experience with Julian and Jennifer was lovely and they felt very welcomed

K
Klstorey
London
1 review
Dined on 18 September 2020
Overall5food5service5ambience5

A wonderful experience with amazing views and the very best service from the lovely and welcoming staff here. I would highly recommend.

OT
OpenTable Diner
London
4 reviews
Dined on 12 September 2020
Overall4food4service5ambience4

We had a vegan afternoon tea. The sandwiches were good and the scones amazing. However the other cakes and pastries were nice but rather boring (no colour or decorations) compared to the other afternoon teas. Service was great. We have been here several times for afternoon tea and have always had a great experience.

S
Sue21
London
4 reviews
Dined on 12 September 2020
Overall5food5service5ambience5

Great service the table staff were very friendly and kind. Thanks

T
Tezy
London
1 review
Dined on 12 September 2020
Overall5food5service5ambience5

Perfect customer Service and food was nice the whole atmosphere as pleasant

D
Didi
London
2 reviews
Dined on 12 September 2020
Overall5food4service5ambience5

We had a great time during our afternoon tea. Staff was great - very friendly and helpful.

DW
DomW
London
1 review
Dined on 11 September 2020
Overall5food4service5ambience5

Danny did an amazing job catering for our needs and want to thank the kitchen team for supplying a small birthday plate on top of everything. Great setting and amazing view.

HP
HazelP
1 review
Dined on 6 September 2020
Overall5food5service5ambience5

Perfect location to celebrate any special occasion. Service was impeccable, afternoon tea was fabulous. Will definitely be back and recommend this to all.

CI
CassandraI
London
1 review
Dined on 6 September 2020
Overall5food5service5ambience5

Wonderful service from Alina, she made us feel comfortable , welcome and happy. She is an amazing professional worker. Thank you so much for the entire team.

MR
vipMichaelR
London
8 reviews
Dined on 5 September 2020
Overall4food5service5ambience4

A unique place for afternoon tea in London. Wonderful views on the 35th floor and a most unusual tea with a little bit of theatre at the start. The selection of teas was outstanding and we both tried teas we had not heard of and enjoyed very much. It was however a little noisy with live music on one side competing with musak on the other.

S
vipSamantha
Manchester
4 reviews
Dined on 5 September 2020
Overall5food5service5ambience5

Amazing customer service

MR
MichaelR
London
1 review
Dined on 5 September 2020
Overall5food5service5ambience5

An amazing experience of afternoon tea. The food was amazing, and the fact that you can have extra of your favourite, just amazing!!!
The attention to detail of everything is spot on. The staff are very attentive.
Mix all that with the views, outstanding.

S
Sky94
1 review
Dined on 4 September 2020
Overall4food2service5ambience5

overall, i think it was a lovely place with breathtaking views, but i felt that the food could have been a bit better (but that’s just my personal opinion)

OC
OliviaC
London
1 review
Dined on 4 September 2020
Overall5food5service5ambience5

Fabulous view, attentive service and a lovely experience
.

x
xxxxx
Yorkshire
1 review
Dined on 29 August 2020
Overall5food5service5ambience5

excellent afternoon tea
wonderful staff, very friendly

d
deana
1 review
Dined on 29 August 2020
Overall2food3service5ambience3

Compared to the ritz and dorchester.
This was nowhere near their standards and quality.

The selection if sanwiches was limited acakes were nice
Sconeswere burnt

Service by one lady was excellent but she could nt serve just us..... had to keep calling waiters for tea refills.

S
Stefan
London
1 review
Dined on 29 August 2020
Overall4food5service5ambience5

Der Tisch ist genau für 2 h reserviert, nach Ablauf der Zeit wird man gebeten zu gehen. Das ist nicht schön!
Essen, Tee, Kuchen großartig!
Sehr teuer, man bezahlt die Aussicht mit.

Ich würde dennoch wieder kommen!
Es ist großartig, um besondere Anlässe zu zelebrieren.

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SS
SharleneSmith
1 review
Dined on 29 August 2020
Overall5food5service5ambience5

The moment entering the building was extremely welcoming to a very high standard

Once we were directed to the the lift area by a lady who was very welcoming and felt they would do above and beyond there expertises I wasn’t wrong when we entered the restaurant for our Afternoon Tea, the service was phenomenal!!

The views of London the presentation of food, the outstanding teas you could choose from was a great treat.

The low key at the respectful level of noise was a lady Singing which in fact In the setting over looking London eating Devine lunch Put both myself and partner in such a relaxed calm setting we didn’t want too leave!

Would like to thank you all at Ting Shangri-La at the Shard the extremely beautiful experience on Saturday 29th August at the sitting time of 1.45pm

Kind regards
Sharlene

KB
KimB
San Francisco
1 review
Dined on 29 August 2020
Overall5food4service5ambience5

We had an amazing time at Afternoon Tea. The view of the Tower of London was amazing. The service was perfect and the food delicious - and they accommodated my vegetarian preference. Highly recommend.

FN
FionaN
1 review
Dined on 29 August 2020
Overall4food2service5ambience5

Great location, the views are amazing and the service was impeccable. The sandwiches were delicious, the scones warm and jams were tasty however we were a little disappointed with the cake selection. They undoubtedly looked amazing but the Victoria sponge was lacking in flavour, and we weren't blown away by the other sweet treats. Overall we had an amazing time at Tings and felt that it was worth the money ....... we will be back but next time we may opt for lunch rather than afternoon tea. Thank you

OT
OpenTable Diner
Kent
1 review
Dined on 23 August 2020
Overall4food4service5ambience4

For a one off special occasion a great experience and view of the city

O
vipOmerta
London
3 reviews
Dined on 22 August 2020
Overall3food2service4ambience5

The view nice but afternoon tea was disappointing. Not Shangri-la standard. Any decent hotel in London will produce better sandwiches, scones and sweets. Improvement needed

FAQs

Afternoon Tea at Ting, Shangri-La At The Shard is rated 4.4 stars by 1311 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.