Afternoon Tea at Ting, Shangri-La At The Shard

4.4
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1255 reviews
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£41 and over
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Afternoon Tea

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Afternoon Tea
TÎNG, named after the Chinese word for ‘living room’, is the collective name for the restaurant and lounge on level 35 of Shangri-La Hotel, At The Shard, London.

Served in theatrical elegance, our Afternoon Tea celebrates the best of British classics , as well as a fine selection of sandwiches. The beautifully displayed sweet and savoury treats comes complete with an exclusive selection of over 30 teas, all complemented with the best views across London.
What 1255 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
food
4.3
service
4.6
ambience
3.9
value
Noise · Moderate
82% of people would recommend it to a friend
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FG
Bath
1 review
Dined 3 days ago
Overall5food5service5ambience5

Afternoon tea at the Ting was a lovely experience. Went to celebrate my daughter's 17th birthday . Staff were very attentive and explained all the options and choices and food and tea replenished if we wished . The restaurant is lovely and of course the views could never disappoint. Thankyou , was an experience we will remember for a long time .

HT
London
25 reviews
Dined 5 days ago
Overall3food2service4ambience5

Quality of sandwiches and pastries are minimal!

OT
Jacksonville
4 reviews
Dined 5 days ago
Overall5food5service5ambience5

Alan Tang is super! ask for him by name

M
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

Best afternoon tea I have attended, the service was brilliant and would highly recommend it. For anyone searching for a Halal afternoon tea experience, I highly recommend Ting at The Shard

GP
London
1 review
Dined on 11 February 2020
Overall5food5service5ambience5

Staff were superb perfect afternoon as part of friends birthday celebration would highly recommend

PS
1 review
Dined on 9 February 2020
Overall5food4service5ambience5

Although it was the day of Storm Ciara and the views were somewhat obscured it was still a great experience. The service is impeccable and the staff friendly yet professional. The food had an oriental twist so a couple of items were not to our taste but most of it was . However, you can have refills of any item so you can feast on those you prefer. Excellent vast choice of teas and coffee also available. We didn't upgrade to the package with alcohol which seemed a big supplement but we are from the North and not used to normal London prices so maybe it was a reasonable supplement.

OT
London
1 review
Dined on 8 February 2020
Overall5food5service5ambience5

Everything is perfect from the view, the tea selections & the sweets.

NJ
London
7 reviews
Dined on 7 February 2020
Overall5food5service5ambience5

Wonderful from start to finish

T
Berkshire
2 reviews
Dined on 7 February 2020
Overall5food5service5ambience5

Everything was perfect. The service, the food, the view

T
Toronto
9 reviews
Dined on 2 February 2020
Overall5food5service5ambience5

Love the service. It was absolutely 5 star as expected from this iconic asian luxury brand. Its not for the cheepos so if you are not willing to spend £100 ++ on the experience dont attempt ! 🤣 love the view!! The food and the tea was exquisite! Dont pretend you know what you. Ask the knowledgeable server of any recommendation and they can guide you to the choices! Will definitely go back for more tea and experience!

OT
Orlando
1 review
Dined on 2 February 2020
Overall5food5service5ambience4

Amazing food at an extraordinary location. Definitely a place to go back to

A
London
3 reviews
Dined on 1 February 2020
Overall3food3service2ambience4

Service is slow and not to the standards of a 5 star experience.

OT
Surrey
1 review
Dined on 26 January 2020
Overall5food5service5ambience5

Beautiful space, amazing food, lovely staff. Our experience was perfect and I will definitely recommend and return

JT
London
1 review
Dined on 25 January 2020
Overall5food5service5ambience5

Excellent. Host and waiters exceptional.
Welcoming professional attentive.
Totally recommend the experience.
Food exceptional,
Thank you for the experience.
5 stars

EJ
London
1 review
Dined on 22 January 2020
Overall5food4service5ambience5

Delicious “Asian-Inspired” afternoon tea with a view that’s hard to beat. The staff were very attentive and welcoming - some posh restaurants can make me feel a bit intimidated, but not Ting. The food was tasty but could perhaps have been a little more Asian inspired? The portion sizes were just right, leaving us full but still able to move! All in all a great experience for a special occasion and I would definitely recommend it.

GE
1 review
Dined on 18 January 2020
Overall4food5service3ambience4

The service was a little too slow, cakes and pastries were not explained. Drinks took a while to arrive. No offer of box for remainder of tea not eaten. The whole experience could have been more polished. Would not return again.

D
Hampshire
1 review
Dined on 12 January 2020
Overall5food5service5ambience5

Absolutely superb! If I had to be picky the only thing that I could fault was how they presented the sandwiches, for me that was not in keeping with the rest of the presentation

RG
London
1 review
Dined on 11 January 2020
Overall3food3service3ambience4

Great views but the flavours weren’t very standout. Sandwiches in particular were quite lacking in flavour aside from the coronation chicken.
I just expected a little more wow on the food front for the price.

OT
Yorkshire
2 reviews
Dined on 11 January 2020
Overall5food5service5ambience5

We visited for my partners 30th Birthday celebrations, Alina was our waitress and both advised us and welcomed us with a 5 star service. I’d highly recommend for anyone to pay Ting a visit.

OT
1 review
Dined on 7 January 2020
Overall2food3service3ambience2

This was my second time at Ting for Afternoon Tea. The first time, which was January of 2019, was incredible and memorable. So, I was looking forward to returning with my fiancé while in London for only two days. Unfortunately, this time around the experience was beyond disappointing. Even though we requested a table by the window months in advanced, we were seated at a table with extremely limited views and very close to another table, which as we looked around the restaurant is the only table with that kind of set up. The food and service were also average, especially compared to our last visit. Even though we had a later booking during our first visit, it was a much more leisure and drawn out experience, with most tables spending at least two hours there. This time we were told the kitchen was closing soon after we arrived. Also, a good chunk of our time there was spent with the waitstaff resetting tables and even a vacuum being run while we waited for our check. Sadly, beyond disappointing and felt like a waste of money.

IK
London
13 reviews
Dined on 4 January 2020
Overall5food5service5ambience5

Really good service and experience

H
Liverpool
2 reviews
Dined on 3 January 2020
Overall5food5service5ambience5

Everything about our experience was beautiful! What an experience!

AH
London
2 reviews
Dined on 1 January 2020
Overall2food3service1ambience3

Our table was reserved for 1500 hrs and we were seated promptly. However, at 1540 hrs we had still not even received our first pot of tea. When we complained we were told it was because one of our table guests had a shell fish allergy and the chef was preparing our afternoon separately. This was complete rubbish as our service was presented in exactly the same manner as everyone else AND despite our advising of the allergy and their acknowldgement of same, prawns were also served to the person with the shellfish allergy.

OT
Indiana
13 reviews
Dined on 1 January 2020
Overall5food5service5ambience5

Outstanding experience. Positively brilliant service with excellent recommendations. The scones were the best we’ve ever had.

S
London
6 reviews
Dined on 1 January 2020
Overall1food1service1ambience1

First of all the service was poor - the person who served the tea took the strainer away with them so we couldn’t pour more tea and when we asked for it to be brought back they o my brought one. They were clearly under staffed. Secondly they afternoon tea food was atrocious. The cake plate looked like they got a supermarket fruit loaf and sliced it. One of the items on the pastry plate was an energy ball straight out of a packet! What a joke. We complained. They took off the cost of one of the afternoon teas.

We have been there a few times over the years and their service has been steadily declining but this was just out of order. Suffice it to say never going back.

M
Norfolk
3 reviews
Dined on 30 December 2019
Overall4food3service4ambience5

Great service and great view, food is nothing special to wow us.

KB
London
4 reviews
Dined on 29 December 2019
Overall4food4service5ambience5

More sweet than savoury, the prawn cocktail is probably the best thing on the menu. Food overall was ok, teas were excellent. Service prompt and polite.

CR
London
1 review
Dined on 28 December 2019
Overall4food3service5ambience5

A great afternoon ya the Shard. The whole experience is wonderful and makes you feel special.

The views are mesmerizing and well worth the fees. The only side we didn’t feel was up to scratch was the sandwiches. Very bland and not on par with the rest of the experience.

Great way to spend a few hours in London.

T
London
6 reviews
Dined on 27 December 2019
Overall2food3service2ambience4

Beautiful view. The camomile ice tea experience was different and cool. It was nice they told you to be ready for you are able to take pics. The afternoon tea was ok I have had better. We were asked if we wanted more sandwiches and champagne (champagne you pay) but not tea. It was hard to get someones attention. The asset manager cas (think that was his name) was having a go at a waitress on the floor in front of us which was not great and ruined the experience as that is not something you would want to see. The host were lovely. Went to The Berkley last week and would go there again as they were a 5 out of 5. Here for the view it is lovely but I wouldn't be returning. Not quite the 5 star experience for the money you pay.

M
London
1 review
Dined on 23 December 2019
Overall5food4service5ambience5

The Afternoon Tea at Ting was an absolute high light of our trip to Londen!
The food was good, we were well taken care of and next to that it is all about the view. What was absolutly fantastic!!!

Thanks. Monique and Maurice.

OT
London
1 review
Dined on 22 December 2019
Overall5food4service5ambience5

Great afternoon tea selection. Wasn't the biggest fan of the dessert as I found it too rich, but the whole experience was fantastic.

MB
1 review
Dined on 22 December 2019
Overall2food1service4ambience4

Dear Ting team,

I would like to give some constructive criticism after our poor experience at your festive afternoon tea on Sunday. We were a party of 6 adults who are used to high-end establishments with your reputation and had already been to a few other afternoon teas in London. We have nothing to say about the service or the setting, however we were more than disappointed with the quality of the food... Although there was a variety of salty sandwiches, they were bland and stuffy, lacking balance and refinement. The shrimp with cocktail sauce and lettuce was fine. The Christmas style pastries were visually botched (messy finishings as if produced too quickly) and not at all satisfying. They were mostly white chocolate based which is very disappointing as we all know white chocolate is merely fat and tasteless; they were therefore way too sweet and the filling was completely overwhelmed and resulted in us leaving half of the pastries untouched. The macaroons were dry and we couldn't even guess what flavor they were. The scones, Christmas cake and mince pies were however very good. Overall, we left with a feeling that we had mostly paid for the view and not for the content of the tea.

G
London
9 reviews
Dined on 21 December 2019
Overall5food5service5ambience5

Lovely Christmas themed Afternoon tea with impeccable service. Took my dad out for a meal and he enjoyed it a lot. Pricey, but I suppose you pay premium for the experience and the view.

PM
London
19 reviews
Dined on 17 December 2019
Overall5food5service5ambience5

Wonderful. Beautiful place and stunning views and delicious afternoon tea. Perfect for a special occasion.

PF
London
1 review
Dined on 10 December 2019
Overall5food5service5ambience5

Great atmosphere and excellent service. Beautiful window table

OT
London
1 review
Dined on 8 December 2019
Overall5food5service5ambience5

Instant parfait pour ce Tea Time en amoureux
Service irréprochable et produits de qualité
Merci pour tout

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A
Norfolk
1 review
Dined on 8 December 2019
Overall5food4service5ambience5

This is a luscious treat in a really luxurious setting. The service is discreet and efficient and quietly charming, and the whole set up is a really worthwhile experience. There is a wide choice of tea (or coffee), and the teas are delicious, served in nice teapots that pour beautifully. The food is a series of mouth-wateringly gorgeous little treats, and although I personally found some of it a bit too sweet, it is exquisitely presented, and wonderful to look at. We added a glass of very nice Verve Clicquot, for a reasonable £10 each for the first additional glass (prices go up to about £16 for the second, but we didn't buy this). It is a bit pricey but it is such a lovely experience that I would definitely recommend it.

L
London
4 reviews
Dined on 8 December 2019
Overall3food3service4ambience5

Ting didn’t recognise Open Table deal and the confirmation email from Open Table was misleading. Ting we’re good to honour it but would communicate with Open Table. The service and views were very good and the variety of teas. The cakes and cool scones were disappointing and we left most of them. Sandwiches were good. Ambience was lovely as were the festive decorations.

DO
London
2 reviews
Dined on 7 December 2019
Overall5food5service5ambience5

Absolutely wonderful afternoon tea. All the staff were just wonderful and accommodating.
Every corner you turned and were faced with a member of staff you were greeted with a warm and genuine smile. I cannot thank Pavlos, Shu and Jorge enough. It’s very rare everything is impeccable but on this occasion it simply was. They went over and beyond, they even let us stay at our table when they were getting ready for evening bookings, and moved us to a lovely area with the view. I can’t wait to visit again, it was truly a lovely experience

OT
New England
1 review
Dined on 7 December 2019
Overall4food4service3ambience5

Everything was delicious but service was very slow