The service was atrocious very slow lots of staff stood around doing nothing. The food arrived cold and burnt,nobody came and asked if everything was ok!! They obviously knew it wasn't I asked for the bill and had to wait a long time, I put the money on plate, staff kept walking past without taking it I eventually got someone to take we then waited again and after both of us using the WC we still had to go up and ask for our change. Terrible service we will never go there again.
Excellent choice of food, when it arrived it was well presented and cooked.
Lovely food, great service, really enjoyed the night. It’s a little pricey but as long as everything is first class I’m happy
i absolutely love Alberts a very lovely atmosphere impressive layout with white table clothes and lovely place settings
the food is always great and presentation beautiful
if you want to impress go to Alberts
please note book as it does get very busy especially sunny days and weekends
Food and service both great. Lovely atmosphere and enjoyed the sunshine on the terrace.
Had lunch two courses, very nice and value for money, only negative was bill being plonked on our table as soon as we put knife and fork down. This has happened before and we have commented on this before as well, overall pleasant visit, nice food as usual very noisy
The restaurant is excellent as well as the food. Sunday lunch is very good indeed.
Lovely brunch with bloody Mary and bucks fizz on Sunday - served until 12
went for Brunch with friends. kept waiting for our pots of tea due to a problem with the system but staff apologetic not took off our bill. would still go back .
After 30 minutes the waitress came to take our order. At that point we were told there was no chicken at all and two of the fish dishes were off the menu. They also had a problem with pizzas so we couldn't have a pizza either. We should have been informed when sitting down that they had problems. After on hour we got our starters. We were sat opposite a rather amorous couple a polite word by the manager to the couple to maybe curb their behaviour would have been appreciated. Such a shame as we have been many times and have always had excellent food.
I am sorry to hear your experience was not a positive one Sue. If you would like to send me over your contact details along with the name which the booking was under and the time of your booking, I would really appreciate it. Karen Communications Manager
Never disappointed here. Food and atmosphere always impress.
Good food, good environment and great people. Came for Friday lunch, staff were super accommodating despite us being 10 minutes late and nothing was too much for them. Unfortunately didn’t get any names aside from Beth who was a great server and a good laugh too. Will definitely come again! Thanks!
I go to Alberts Worsley quite often and I have always had a very pleasant time.
The £12.50 menu is such good value.
Everything is always freshly prepared,we presented and absolutely delicious.
The service is always good and the decor is lovely.
If you are looking for somewhere who serves delicious food in a relaxed environment give Alberts a try you won’t be disappointed.
Looking forward to returning soon.
Met 2 friends.
Ordered from lunch menus.
My Thai broth(more like a gloopy sauce)not as advertised and missing noodles
This was highlighted but spoiled my meal even when noodles added. We were only the 2nd customers of the day.
They took the item off the bill.
I doubt Ill return to this restaurant unfortunately
love the food here, great quality and good value for money, cocktails are also brill!
Thank you for yet another excellent meal. Great atmosphere, service and food.
Had a lovely afternoon at Alberts Worsley . Great singer and pianist playing added to the experience . Fab service from Bev .
excellent service, very friendly and helpful waitress
Excellent !!!! I went here for my mother's birthday Lunch, lovely staff all so attentive, gorgeous food, great atmosphere what a lovely way to spend an afternoon. Highly recommend.
ps. I normally go to Alberts Shed in Manchester ..I was advised to try here for a change and will be coming back.
overall a fantastic lunch cannot highly recommend.
Food was very nice but the wait for drinks was bad . Waited around 40 mins for 2 cocktails it was busy but still not acceptable to be waiting that long for 2 drinks .
I am sorry to hear your experience was not a positive one Nic. If you would like to send me over your contact details including your booking name, date and time of your visit I would really appreciate it. Karen Communications Manager
A lovely evening meal in the sunshine. Excellent service
Yes really enjoyed our evening in Albert's the food was excellent the wine very nice the atmosphere was great our waiter was absolutely fantastic he couldn't do enough for me and my wife I am very sorry I forgot his name, definitely be back shortly
thanks again Ken Mason
Sun shining with good company and cheap champagne can’t go wrong.
Food and service very good. The only slight problem was one of the starters was cold
alberts can always be relied on ,,,, it is a safe bet
Great customer service, as usual. Food excellent. Nothing to fault. And topped off by a surprise bottle of champagne. Looking forward to Alberts Standish (our home stomping ground) opening in a few weeks.
Great food and attentive service. Great sun trap out the front also. Very good value for money
Not been for a while, as had a couple of issues previously with service etc. However, tried again and was pleasantly surprised, excellent food, excellent service, lovely ambience! We will be back
Love having lunch in here, always nice food good service and really good atmosphere. Like evenings too but this occasion was lunch
Great food great price on the lunch menu would definitely go again
Excellent meal and very attentive staff, no waiting, would recommend
Nice lunch menu, although portions are smaller in size than those on the main menu.
Must be the best restaurant in the Worsley area, pity it’s not nearer Bolton, regular client.
I like the restaurant because it is special. The staff are attentive. The food is just about right. The portions not too big, however I think some blokes could eat more. Beer very good. I mention portion sizes in relation to the lunch time special. The disappointing aspect was having to ask for this menu, it should be there on the table.
It appeared on arrival that they had trainees under supervision so getting to the table was not to smooth. We ordered oysters and asked that they were to be served before the starter, however the starter came first by mistake of the trainee. ( whom i felt should have been supervised ) She took the starters back and put them on the top of the heated display. so that when they did arrived they had been standing on the hotplate and were not as fresh as should have been.
Everybody has to learn, but surely under supervision.
Please accept our apologies for the issue which you received during your visit Derek. I have passed on your comments to the site manager and it is being reviewed why the trainee wasn't being supervised during the food service period. Thank you for being understanding though and we hope to see you again soon. Karen Communications Manager
Very attentive initially, drink didn’t arrive, had to mention, 15 minutes later. Staff very pleasant and helpful, but overall service lagging. Food pleasant, vibrant atmosphere. Music too loud .
Thank you for your feedback we will certainly take all of your points on board regarding the drinks service and the music level. We appreciate you taking the time to place a review Karen Communications Manager
On entering the restaurant only a couple of tables were taken apart from a lage party of 10 to 12 adults plus an infant. To our surprise and disappointment we were immediatly colocated directly next to the party! Diners arriving later were located away from the party. That apart, our server Fay was very attentive and helpful and the food was, as always of a very high standard.
The food was excellent and just as good every time. However the service was extremely poor; we had to get up from the table in several occasions to ask for drinks and the bill. Staff seemed more bothered with talking to each other and setting tables than being attentive to the customers.
Thank you for your review Krystina, I am delighted to hear that you enjoyed your food during your visit but I am disappointed to hear the comments regarding the staff, would like to hear more details regarding you visit so I can look into this. Please would you mind contacting me with your details, Karen Communications Manager
Another great night, great food and great service.
Every time i visit the Albert i have a fantastic time , the food the service the place if you have not yet been you must go.
Very nice restaurant. Well laid out staff very friendly delicious food. We’ll definitely be back