Aqua Kyoto

4.3
550 reviews
£41 and over
Japanese
Set high above the bustle of Regent Street on the fifth floor of the famous former Dickins & Jones building, aqua kyoto is one of the capital’s most unique and exciting dining destinations serving Japanese cuisine at its finest.

Head Chef Ken Miyake presents innovative and contemporary Japanese cuisine with an extensive menu of beautifully-presented sushi and sashimi and creative hot dishes. A central sushi bar and open sumibiyaki charcoal grill combine with sleek black and red décor to create a sense of theatre in keeping with aqua kyoto’s location in the heart of the West End. The spectacular roof terrace looking down over Regent Street provides stunning views across the capital, the perfect setting for a pre or post dinner cocktail.
We currently do not accept OpenTable dining cheques.

Support Aqua Kyoto during COVID-19

Offers

Sunset menu & a complimentary cocktail £39

Oct 5, 2020-Nov 30, 2020·Mon-Fri 17:00-22:00

Aqua Kyoto Sunset Menu. £39pp sunset menu, including a complimentary cocktail on arrival.

Weekend Free Flowing Brunch £35pp

Oct 5, 2020-Nov 30, 2020·Sun 12:00-17:30, Fri 12:00-14:30, Sat 12:00-14:45

Enjoy a selection of contemporary Japanese dishes accompanied by free-flowing cocktails and bubbles for an additional £30 per person.

What 550 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.1
service
4.4
ambience
3.9
value
Noise · Moderate
81% of people would recommend it to a friend
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OT
OpenTable Diner
London
2 reviews
Dined on 4 November 2020
Overall5food5service5ambience5

My partner and I attended the restaurant as part of date night and had a lovely experience. We had the sunset menu which included a cocktail on arrival. All of the food was delicious and more importantly prompt. I have to say it was exceedingly good value for money considering we had a 5 course meal at £39 pp. highly recommend

OT
OpenTable Diner
London
2 reviews
Dined on 3 November 2020
Overall4food4service3ambience4

Everything was ok except for the waiting between one course and another. We end up waiting approx 45mins after the starters...ok it was a date and this helped us knowing each other better but we also came to enjoy food

II
IlonaI
London
1 review
Dined on 1 November 2020
Overall5food5service5ambience5

We celebrated my daughter's birthday, delicious food, great service, we will definitely come back 💞💞💞

AB
AmirB
London
2 reviews
Dined on 30 October 2020
Overall5food5service5ambience5

I arrived early and was quickly taken to the bar when I was told I could wait while my table was being prepared. When the table was prepared I was then taken over however as I was a late booking the only table available was on bar stools. I asked the waitress if there was any possibility of us being moved to a normal table and she arranged it quickly. The food and service was great.

w
ww100
London
7 reviews
Dined on 27 October 2020
Overall3food2service5ambience4

Service is excellent. A bit disappointed with food quality. As part of a meal deal, I should not expect too much.

Aqua Kyoto
Responded on 31 October 2020

Thank you for taking the time to rate our restaurant. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you back soon!

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FG
FoodieGirl
London
6 reviews
Dined on 24 October 2020
Overall3food4service2ambience4

Went for the weekend brunch. Service started off attentive and well, but as a few more tables trickled in, the service went a little downhill. The table next to us kept having their glasses topped up regularly and often but couldn’t say the same for us. Food was delicious! The only let down was the yo-yo service for such a popular restaurant.

Aqua Kyoto
Responded on 28 October 2020

Thank you for taking the time to write a review about our restaurant. Your feedback is very important to us, it is the way we can improve. We are happy to hear that you enjoyed the food and we are very sorry if the service was not up to standards. I've passed on your feedback to our senior management team on this so that we can continue to improve in the service and experiences we offer our guests. Once again, thank you for taking the time to share your comments.

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M
Mmmmm
Chicago
1 review
Dined on 23 October 2020
Overall5food5service5ambience5

Everything was wonderful! Will definitely be coming back!

Aqua Kyoto
Responded on 28 October 2020

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are very happy to hear that you had a great time with us! We look forward to welcoming you, perhaps to our Spanish Restaurant, Aqua Nueva for some delicious Tapas!

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AA
vipAAS2013
London
18 reviews
Dined on 22 October 2020
Overall5food5service5ambience4

We had the Sunset menu, which had really good choices for vegetarians and pescatarians. Along with the sushi at the beginning, there were about 4 courses in all. They did forget to serve me the rice with my main dish but as I was having an additional sides and I was quite full by that point, it was fine. Each course was amazing, absolutely loved the sushi. The vegetarian options, which my husband had were really good too, he was very pleased with the quality and quantity of food, and as we both love Japanense food, was a great choice!

Aqua Kyoto
Responded on 28 October 2020

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with him and the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

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AQ
AdeelQ
London
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

Lovey food lovely atmosphere and great staff :) most definitely will visit again to sample full menus as attended for a weekend brunch event

Aqua Kyoto
Responded on 28 October 2020

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with him and the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

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OT
OpenTable Diner
London
2 reviews
Dined on 16 October 2020
Overall2food3service1ambience5

Service was shocking. If it were a cheap restaurant I would have been unhappy with the service but at that price point it was nearly criminal. Ingredients very good but never the hot food was cold.

Aqua Kyoto
Responded on 28 October 2020

Thank you for sharing details of your experience with us. We are sorry to hear that we did not meet your expectations and that the service was not up to standards. It's very important for us to hear from guests about their experiences whether it was good or needs improvement. I've passed on your feedback to our senior management team on this so that we can continue to improve in the service and experiences we offer our guests. Once again, thank you for taking the time to share your comments.

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ZM
ZaibaM
London
14 reviews
Dined on 15 October 2020
Overall4food4service5ambience4

Great night out, we had the sunset menu, good value for money. Wine list was great and ambience stunning! Excellent service from our waitress. Would definitely come back!

Aqua Kyoto
Responded on 28 October 2020

Thank you for your awesome rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are very happy to read that you enjoyed our food, service and atmosphere. We look forward to welcoming you, perhaps to our Spanish Restaurant, Aqua Nueva for some delicious Tapas!

Report
OT
OpenTable Diner
London
5 reviews
Dined on 14 October 2020
Overall5food5service5ambience5

Fantastic place, highly recommended

Aqua Kyoto
Responded on 28 October 2020

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you, perhaps to our Spanish Restaurant, Aqua Nueva for some delicious Tapas!

Report
OT
OpenTable Diner
London
1 review
Dined on 13 October 2020
Overall5food5service5ambience5

great best food ever

Aqua Kyoto
Responded on 17 October 2020

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you

Report
OT
OpenTable Diner
Leicestershire
1 review
Dined on 8 October 2020
Overall5food5service5ambience5

My friend and I had the sunset menu for £29 which was great value. The food was delicious and service was excellent.

Aqua Kyoto
Responded on 13 October 2020

Thank you for your kind words. Taking the time to write such a positive review is very motivational for our team and is very much appreciated.

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OT
OpenTable Diner
London
1 review
Dined on 6 October 2020
Overall5food5service5ambience5

Fave Japanese restaurant in central

Aqua Kyoto
Responded on 28 October 2020

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with him and the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

Report
LD
LondonDiner
New York Area
7 reviews
Dined on 2 October 2020
Overall3food5service2ambience4

Great food and ambiance. Pity about the service.

We ordered the tasting menu with wine/sake pairing. Waiters don't watch (know?) what they are bringing you. One sake arrived full course before the right pairing, so when we progressed to that course we were empty. We were three people---but the waiter didn't realize when she brought a plate for the three off us with just two scallops that it's wrong. LOL. Wonder if other plates were off and delivered for two while paying for three, also?

Make sure to ask for water re-fills along the way because they don't notice without prompting once it's empty.

Too bad, but for £125/person you'd expect MUCH better service, wouldn't you?!

Aqua Kyoto
Responded on 7 October 2020

Thank you for rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry to read that the service was not up to standards therefore all your comments have been passed onto our General Manager, who is now looking into all your raised points. Thank you once again and please accept our apologies.

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WW
vipWilliamW
Gloucestershire
4 reviews
Dined on 30 September 2020
Overall4food4service4ambience3

Good atmosphere, good service but smokers were going in and out of the door next to our table even though the balcony was cordoned off due to bad weather

Aqua Kyoto
Responded on 7 October 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you again, perhaps in our Spanish restaurant, Aqua Nueva for some delicious tapas!

Report
OT
OpenTable Diner
London
1 review
Dined on 29 September 2020
Overall5food5service5ambience5

Anniversary

Aqua Kyoto
Responded on 7 October 2020

Thank you so much for your support! Looking forward to welcoming you again in the future!

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OT
OpenTable Diner
London
5 reviews
Dined on 29 September 2020
Overall4food3service4ambience4

I enjoyed the atmosphere in the restaurant. Persona was nice but busy as all spaces were occupied. Roof top bar was breathtaking. We ordered special menu and I really enjoyed only main dish from there. Starter:sushi with boiled beetroot and desert ice cream mochi were more than plain.

Aqua Kyoto
Responded on 7 October 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you again, perhaps in our Spanish restaurant, Aqua Nueva for some delicious tapas!

Report
SG
SharazG
London
8 reviews
Dined on 26 September 2020
Overall4food5service4ambience4

Cool surroundings, excellent food, but noisy. The staff are not as attentive as you might expect given the prices.

Aqua Kyoto
Responded on 7 October 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry to read that the service was not up to standards therefore all your comments have been passed onto our General Manager, who is now looking into all your raised points.

Report
X
vipXxxxx
London
6 reviews
Dined on 26 September 2020
Overall1food1service3ambience1

Good if you are looking for a bottomless Prosecco lunch (if that’s your kind of thing). Otherwise I can’t think of a single reason to return to this restaurant.

Aqua Kyoto
Responded on 7 October 2020

Thank you for your taking the time to rate us. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry we did not deliver the experience that was expected, all your comments has been passed to our General Manager who is looking into this in detail. Thank you and please accept our apologies

Report
OT
OpenTable Diner
London
1 review
Dined on 21 September 2020
Overall1food1service1ambience3

We decided to not have food and just have drinks and the woman at reception was rude about it and didn’t even show us to a table. Once we got outside, we were told to hold on, we then found a seat & they didn’t clean the table and move the drinks on it from the previous diner until we asked, at that point we left. I understand social distancing but we weren’t attended to at all.

Aqua Kyoto
Responded on 7 October 2020

Thank you for your taking the time to rate us. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry we did not deliver the experience that was expected, all your comments has been passed to our General Manager who is looking into this in detail. We look forward to welcoming you

Report
g
gtxlow
New York Area
2 reviews
Dined on 19 September 2020
Overall5food5service4ambience5

Minus the time for delivery of the drinks everything else was very good

Aqua Kyoto
Responded on 7 October 2020

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you again, perhaps in our Spanish restaurant, Aqua Nueva for some delicious tapas!

Report
f
foodlover
London
7 reviews
Dined on 15 September 2020
Overall4food4service5ambience5

Nice place for a special occasion. Food is good, if a bit expensive.

Aqua Kyoto
Responded on 18 September 2020

Thank you for your four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you

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LE
LordE
London
4 reviews
Dined on 15 September 2020
Overall5food5service4ambience5

Great place to eat, with great interior and food to match. sometimes there are places that have great interior designs, but the food is average, this is not the case with Aqua. Both are good. Service was relatively well. Only once or twice it became slow, or we were forgotten, but nothing too extreme to make a big fuss about as there are many people to serve. Will be back .

Aqua Kyoto
Responded on 28 October 2020

A sincere thanks to you for sharing such beautiful feedback. We were delighted to read that you enjoyed your time with us. Thank you again for sharing your feedback and your comments have been shared with our senior management team. We do hope you’ll come visit us again soon!

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F
Foodaddict24
London
7 reviews
Dined on 14 September 2020
Overall4food5service5ambience3

It was really great service but a bit too empty. The terrace wasn't as exciting as I had hoped, and the service wasn't as friendly.

Aqua Kyoto
Responded on 18 September 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry we did not deliver the service that was expected, all your comments has been passed to our General Manager who is looking into this in detail. We look forward to welcoming you

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AM
AMW27
London
7 reviews
Dined on 5 September 2020
Overall2food2service3ambience3

Dinner with my cuz at this popular Japanese establishment. Now this was our first time at this place and the ambience is a vibe it is buzzing has great decor and friendly staff.
Food wise was kinda mediocre, the flavours were not all that in fact a little bland🙄 which was slightly disappointing. I had king prawn rice with ginger and vegetables but the prawns were flavourless, definitely frozen, not juicy and plump just limp😔 had to add soy sauce to add salt to the dish as it was bland😔.I think I had a high expectation in my head and it failed to meet it🤦🏾‍♀️.My cuz had the baby chicken which was cooked well but had been flavoured too much with garlic and sesame so if you order this dish be prepared to bring chewing gum. The chicken on the stick was tasty, moist and well cooked 👌🏾. The black cod gyoza lacked flavour the gyoza @yauatchasoho are much better! Also the food comes out in drips and drabs but you are warned about this.

One thing I cannot fault is the service we complained about our food and had great customer service from the manager Andrew who kindly sorted out our bill and emailed me the following day offering his services if I book again. This was lovely and really nice to see an establishment showing care for their customers👏🏾👏🏾👌🏾👌🏾❤

This establishment has a rooftop and another restaurant next door called @aquanueva which serves Spanish cuisine. If you want to go there for drinks or a date then it's a nice place to be seen but don't go there with high expectations of the food as it is in all honesty its mediocre 🤷🏿‍♀️

Aqua Kyoto
Responded on 7 October 2020

Thank you for taking the time to leave a review on us. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry to read that the food was not up to standards therefore all your comments have been passed onto our General Manager and Head chef who are now looking into all your raised points. Looking forward to welcoming you again, perhaps to Aqua Nueva this time for some delicious Spanish tapas!

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SG
SharazG
London
8 reviews
Dined on 4 September 2020
Overall4food5service4ambience5

Great experience on the whole. The service was a little slow in the beginning. My aperitif arrived at the same time as my first course, which wasn't idea. Negronis don't go well with miso soup. They seemed to be under-staffed given how busy it was.

Aqua Kyoto
Responded on 8 September 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry we did not deliver the service that was expected, all your comments has been passed to our General Manager who is looking into this in detail. We look forward to welcoming you

Report
FW
vipFrancescaW
London
1 review
Dined on 3 September 2020
Overall5food5service5ambience5

Great food. Will be back again. Glad to have another good sushi restaurant round the corner from the office.

Aqua Kyoto
Responded on 10 September 2020

Thank you for five stars rating. We are delighted to read that you enjoyed our food and we are really looking forward to welcoming you very soon.

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LC
vipLouisC
London
2 reviews
Dined on 2 September 2020
Overall2food5service2ambience3

Should space out tables more rather than closing off half the restaurant because it’s less busy

Aqua Kyoto
Responded on 8 September 2020

Thank you for taking the time to leave a rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences.

Report
AC
AndreaC
1 review
Dined on 31 August 2020
Overall3food4service2ambience4

The 5 of us enjoyed a brunch menu, where starters were predefined, and we had to choose two of the course from two options each.
Overall food quality was very good (fresh, tasty, nicely presented) apart from the dessert which we didn't like much (a bit of fruit and some strangely tasting ice creams - but this was personal tase).
The service unfortunately wasn't great - everyone was relatively kind, but they were clearly unprepared. Some examples: they couldn't explain what one of the main course was ("it's some teriyaki stuff"), they had to call someone else to explain what the different types of sushi were, they kept bringing new bottles of water (additional cost, of course) even when not asked, and fully draining the bottle into our glasses (making them super full, and assuming we will all drink the same amount), they forgot to bring one of the dishes for one person (we had to ask, and wait for 20 extra minutes) and generally the people who served us didn't fit well with the rest of the experience, probably due to lack of training.
The overall cost was reasonable and the food was good, so overall not too bad, but they should train the people who serve at the tables.

Aqua Kyoto
Responded on 8 September 2020

Thank you for your feedback following your recent experience at Aqua Kyoto and please be assured that we do take your feedback seriously. We pride ourselves on delivering on both quality and experience to each and every guests, therefore I was sorry to read about your recent visit. Our Reception Manager is looking into this matter and he is using your comments as tools for training the staff members. Once again, thank you for your time and accept our please apologies

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CP
ChiomaP
London
1 review
Dined on 29 August 2020
Overall5food5service5ambience5

Came here to meet with an old Uni friend whom I hadn’t seen in a while. The food excellent, the service great and good vibes too. Would definitely recommend to anyone and coming back again soon with the boyfriend!

OT
vipOpenTable Diner
London
6 reviews
Dined on 28 August 2020
Overall3food3service3ambience4

I have been to aqua on many occasions however on Friday evening the services was slow and attention to Our needs not good. The food was not at the normal standard to the pint we have to send one dish back. The usual taste and quality I have come to expect was not there very disappointed considering the cost of the meal. The waiting staff were not to the usual standards and it made what shops have been a wonderful evening a not so good.

G
vipGary
London
8 reviews
Dined on 28 August 2020
Overall1food1service2ambience3

dont normally leave reviews, especially bad ones, but this restaurant is not good. If you are going to charge super high prices then your food has to be of a high quality. It wasnt. Not even close.

OT
OpenTable Diner
1 review
Dined on 22 August 2020
Overall1food4service1ambience3

No social distancing, 45 mins late to be seated to our table, huge delay for drinks, don’t waste your money.

OT
OpenTable Diner
Las Vegas
1 review
Dined on 18 August 2020
Overall4food4service5ambience4

We had the Experience Set Menu. Portion sizes were better than expected, and food was consistently tasty (though I wouldn't describe it as extraordinary or hugely memorable). We had a very pleasant evening but I guess I won't be raving about it, like I do about many other similar restaurant experiences.

S
Sarah
London
7 reviews
Dined on 17 August 2020
Overall5food5service5ambience5

Amazing!! Food was 10\10 and the service was 10\10 , so worth the money!! Quality quality quality !!

Aqua Kyoto
Responded on 20 August 2020

Thank you for the five stars rating. We really appreciate your feedback and we are delight to hear that you enjoyed our venue, food and service. We look forward to welcoming you back!

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WW
vipWilliamW
Gloucestershire
4 reviews
Dined on 17 August 2020
Overall5food5service4ambience5

Great food and excellent service with superb quality food

Aqua Kyoto
Responded on 20 August 2020

Thank you for the five stars rating. We really appreciate your feedback and we are delight to hear that you enjoyed our venue, food and service. We look forward to welcoming you back!

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YD
YDYDYDYD
London
5 reviews
Dined on 15 August 2020
Overall5food5service5ambience5

Good food ! Amazing ambience. Would deffo dine here again

P
vipPier
London
1 review
Dined on 14 August 2020
Overall5food5service5ambience5

One of the bests sushi in town as always, the terrace is stunning.

Will definitely come back.

Aqua Kyoto
Responded on 19 August 2020

Thank you for the five stars rating. We really appreciate your feedback and we are delight to hear that you enjoyed our venue, food and drinks on the terrace. We look forward to welcoming you back!

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FAQs

Aqua Kyoto is rated 4.3 stars by 550 OpenTable diners.

Aqua Kyoto does offer gift cards which you can purchase here https://aquakyoto.co.uk/giftvouchers.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.