Aqua Kyoto

4.3
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542 reviews
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£41 and over
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Japanese
Set high above the bustle of Regent Street on the fifth floor of the famous former Dickins & Jones building, aqua kyoto is one of the capital’s most unique and exciting dining destinations serving Japanese cuisine at its finest.

Head Chef Ken Miyake presents innovative and contemporary Japanese cuisine with an extensive menu of beautifully-presented sushi and sashimi and creative hot dishes. A central sushi bar and open sumibiyaki charcoal grill combine with sleek black and red décor to create a sense of theatre in keeping with aqua kyoto’s location in the heart of the West End. The spectacular roof terrace looking down over Regent Street provides stunning views across the capital, the perfect setting for a pre or post dinner cocktail.
We currently do not accept OpenTable dining cheques.

Support Aqua Kyoto during COVID-19

Offers

London Restaurant Festival: Sunset menu & a complimentary cocktail £39

Oct 5-31, 2020·Mon-Thu 17:00-22:00

Aqua Kyoto Sunset Menu. £39pp sunset menu, including a complimentary cocktail on arrival.

Weekend Free Flowing Brunch £35pp

Oct 5, 2020-Nov 30, 2020·Sun 12:00-17:30, Fri 12:00-14:30, Sat 12:00-14:45

Enjoy a selection of contemporary Japanese dishes accompanied by free-flowing cocktails and bubbles for an additional £30 per person.

What 542 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.1
service
4.4
ambience
3.9
value
Noise · Moderate
81% of people would recommend it to a friend
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AQ
AdeelQ
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

Lovey food lovely atmosphere and great staff :) most definitely will visit again to sample full menus as attended for a weekend brunch event

OT
OpenTable Diner
London
2 reviews
Dined 6 days ago
Overall2food3service1ambience5

Service was shocking. If it were a cheap restaurant I would have been unhappy with the service but at that price point it was nearly criminal. Ingredients very good but never the hot food was cold.

ZM
ZaibaM
London
14 reviews
Dined on 15 October 2020
Overall4food4service5ambience4

Great night out, we had the sunset menu, good value for money. Wine list was great and ambience stunning! Excellent service from our waitress. Would definitely come back!

OT
OpenTable Diner
London
5 reviews
Dined on 14 October 2020
Overall5food5service5ambience5

Fantastic place, highly recommended

OT
OpenTable Diner
London
1 review
Dined on 13 October 2020
Overall5food5service5ambience5

great best food ever

Aqua Kyoto
Responded 6 days ago

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you

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OT
OpenTable Diner
Leicestershire
1 review
Dined on 8 October 2020
Overall5food5service5ambience5

My friend and I had the sunset menu for £29 which was great value. The food was delicious and service was excellent.

Aqua Kyoto
Responded on 13 October 2020

Thank you for your kind words. Taking the time to write such a positive review is very motivational for our team and is very much appreciated.

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OT
OpenTable Diner
London
1 review
Dined on 6 October 2020
Overall5food5service5ambience5

Fave Japanese restaurant in central

LD
LondonDiner
New York Area
7 reviews
Dined on 2 October 2020
Overall3food5service2ambience4

Great food and ambiance. Pity about the service.

We ordered the tasting menu with wine/sake pairing. Waiters don't watch (know?) what they are bringing you. One sake arrived full course before the right pairing, so when we progressed to that course we were empty. We were three people---but the waiter didn't realize when she brought a plate for the three off us with just two scallops that it's wrong. LOL. Wonder if other plates were off and delivered for two while paying for three, also?

Make sure to ask for water re-fills along the way because they don't notice without prompting once it's empty.

Too bad, but for £125/person you'd expect MUCH better service, wouldn't you?!

Aqua Kyoto
Responded on 7 October 2020

Thank you for rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry to read that the service was not up to standards therefore all your comments have been passed onto our General Manager, who is now looking into all your raised points. Thank you once again and please accept our apologies.

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WW
vipWilliamW
Gloucestershire
4 reviews
Dined on 30 September 2020
Overall4food4service4ambience3

Good atmosphere, good service but smokers were going in and out of the door next to our table even though the balcony was cordoned off due to bad weather

Aqua Kyoto
Responded on 7 October 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you again, perhaps in our Spanish restaurant, Aqua Nueva for some delicious tapas!

Report
OT
OpenTable Diner
London
1 review
Dined on 29 September 2020
Overall5food5service5ambience5

Anniversary

Aqua Kyoto
Responded on 7 October 2020

Thank you so much for your support! Looking forward to welcoming you again in the future!

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OT
OpenTable Diner
London
4 reviews
Dined on 29 September 2020
Overall4food3service4ambience4

I enjoyed the atmosphere in the restaurant. Persona was nice but busy as all spaces were occupied. Roof top bar was breathtaking. We ordered special menu and I really enjoyed only main dish from there. Starter:sushi with boiled beetroot and desert ice cream mochi were more than plain.

Aqua Kyoto
Responded on 7 October 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you again, perhaps in our Spanish restaurant, Aqua Nueva for some delicious tapas!

Report
SG
SharazG
London
8 reviews
Dined on 26 September 2020
Overall4food5service4ambience4

Cool surroundings, excellent food, but noisy. The staff are not as attentive as you might expect given the prices.

Aqua Kyoto
Responded on 7 October 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry to read that the service was not up to standards therefore all your comments have been passed onto our General Manager, who is now looking into all your raised points.

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X
vipXxxxx
London
5 reviews
Dined on 26 September 2020
Overall1food1service3ambience1

Good if you are looking for a bottomless Prosecco lunch (if that’s your kind of thing). Otherwise I can’t think of a single reason to return to this restaurant.

Aqua Kyoto
Responded on 7 October 2020

Thank you for your taking the time to rate us. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry we did not deliver the experience that was expected, all your comments has been passed to our General Manager who is looking into this in detail. Thank you and please accept our apologies

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OT
OpenTable Diner
London
1 review
Dined on 21 September 2020
Overall1food1service1ambience3

We decided to not have food and just have drinks and the woman at reception was rude about it and didn’t even show us to a table. Once we got outside, we were told to hold on, we then found a seat & they didn’t clean the table and move the drinks on it from the previous diner until we asked, at that point we left. I understand social distancing but we weren’t attended to at all.

Aqua Kyoto
Responded on 7 October 2020

Thank you for your taking the time to rate us. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry we did not deliver the experience that was expected, all your comments has been passed to our General Manager who is looking into this in detail. We look forward to welcoming you

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g
gtxlow
New York Area
2 reviews
Dined on 19 September 2020
Overall5food5service4ambience5

Minus the time for delivery of the drinks everything else was very good

Aqua Kyoto
Responded on 7 October 2020

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you again, perhaps in our Spanish restaurant, Aqua Nueva for some delicious tapas!

Report
f
foodlover
London
7 reviews
Dined on 15 September 2020
Overall4food4service5ambience5

Nice place for a special occasion. Food is good, if a bit expensive.

Aqua Kyoto
Responded on 18 September 2020

Thank you for your four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you

Report
LE
LordE
London
4 reviews
Dined on 15 September 2020
Overall5food5service4ambience5

Great place to eat, with great interior and food to match. sometimes there are places that have great interior designs, but the food is average, this is not the case with Aqua. Both are good. Service was relatively well. Only once or twice it became slow, or we were forgotten, but nothing too extreme to make a big fuss about as there are many people to serve. Will be back .

F
Foodaddict24
London
7 reviews
Dined on 14 September 2020
Overall4food5service5ambience3

It was really great service but a bit too empty. The terrace wasn't as exciting as I had hoped, and the service wasn't as friendly.

Aqua Kyoto
Responded on 18 September 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry we did not deliver the service that was expected, all your comments has been passed to our General Manager who is looking into this in detail. We look forward to welcoming you

Report
AM
AMW27
London
7 reviews
Dined on 5 September 2020
Overall2food2service3ambience3

Dinner with my cuz at this popular Japanese establishment. Now this was our first time at this place and the ambience is a vibe it is buzzing has great decor and friendly staff.
Food wise was kinda mediocre, the flavours were not all that in fact a little bland🙄 which was slightly disappointing. I had king prawn rice with ginger and vegetables but the prawns were flavourless, definitely frozen, not juicy and plump just limp😔 had to add soy sauce to add salt to the dish as it was bland😔.I think I had a high expectation in my head and it failed to meet it🤦🏾‍♀️.My cuz had the baby chicken which was cooked well but had been flavoured too much with garlic and sesame so if you order this dish be prepared to bring chewing gum. The chicken on the stick was tasty, moist and well cooked 👌🏾. The black cod gyoza lacked flavour the gyoza @yauatchasoho are much better! Also the food comes out in drips and drabs but you are warned about this.

One thing I cannot fault is the service we complained about our food and had great customer service from the manager Andrew who kindly sorted out our bill and emailed me the following day offering his services if I book again. This was lovely and really nice to see an establishment showing care for their customers👏🏾👏🏾👌🏾👌🏾❤

This establishment has a rooftop and another restaurant next door called @aquanueva which serves Spanish cuisine. If you want to go there for drinks or a date then it's a nice place to be seen but don't go there with high expectations of the food as it is in all honesty its mediocre 🤷🏿‍♀️

Aqua Kyoto
Responded on 7 October 2020

Thank you for taking the time to leave a review on us. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry to read that the food was not up to standards therefore all your comments have been passed onto our General Manager and Head chef who are now looking into all your raised points. Looking forward to welcoming you again, perhaps to Aqua Nueva this time for some delicious Spanish tapas!

Report
SG
SharazG
London
8 reviews
Dined on 4 September 2020
Overall4food5service4ambience5

Great experience on the whole. The service was a little slow in the beginning. My aperitif arrived at the same time as my first course, which wasn't idea. Negronis don't go well with miso soup. They seemed to be under-staffed given how busy it was.

Aqua Kyoto
Responded on 8 September 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry we did not deliver the service that was expected, all your comments has been passed to our General Manager who is looking into this in detail. We look forward to welcoming you

Report
FW
vipFrancescaW
London
1 review
Dined on 3 September 2020
Overall5food5service5ambience5

Great food. Will be back again. Glad to have another good sushi restaurant round the corner from the office.

Aqua Kyoto
Responded on 10 September 2020

Thank you for five stars rating. We are delighted to read that you enjoyed our food and we are really looking forward to welcoming you very soon.

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LC
vipLouisC
London
2 reviews
Dined on 2 September 2020
Overall2food5service2ambience3

Should space out tables more rather than closing off half the restaurant because it’s less busy

Aqua Kyoto
Responded on 8 September 2020

Thank you for taking the time to leave a rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences.

Report
AC
AndreaC
1 review
Dined on 31 August 2020
Overall3food4service2ambience4

The 5 of us enjoyed a brunch menu, where starters were predefined, and we had to choose two of the course from two options each.
Overall food quality was very good (fresh, tasty, nicely presented) apart from the dessert which we didn't like much (a bit of fruit and some strangely tasting ice creams - but this was personal tase).
The service unfortunately wasn't great - everyone was relatively kind, but they were clearly unprepared. Some examples: they couldn't explain what one of the main course was ("it's some teriyaki stuff"), they had to call someone else to explain what the different types of sushi were, they kept bringing new bottles of water (additional cost, of course) even when not asked, and fully draining the bottle into our glasses (making them super full, and assuming we will all drink the same amount), they forgot to bring one of the dishes for one person (we had to ask, and wait for 20 extra minutes) and generally the people who served us didn't fit well with the rest of the experience, probably due to lack of training.
The overall cost was reasonable and the food was good, so overall not too bad, but they should train the people who serve at the tables.

Aqua Kyoto
Responded on 8 September 2020

Thank you for your feedback following your recent experience at Aqua Kyoto and please be assured that we do take your feedback seriously. We pride ourselves on delivering on both quality and experience to each and every guests, therefore I was sorry to read about your recent visit. Our Reception Manager is looking into this matter and he is using your comments as tools for training the staff members. Once again, thank you for your time and accept our please apologies

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CP
ChiomaP
London
1 review
Dined on 29 August 2020
Overall5food5service5ambience5

Came here to meet with an old Uni friend whom I hadn’t seen in a while. The food excellent, the service great and good vibes too. Would definitely recommend to anyone and coming back again soon with the boyfriend!

OT
vipOpenTable Diner
London
6 reviews
Dined on 28 August 2020
Overall3food3service3ambience4

I have been to aqua on many occasions however on Friday evening the services was slow and attention to Our needs not good. The food was not at the normal standard to the pint we have to send one dish back. The usual taste and quality I have come to expect was not there very disappointed considering the cost of the meal. The waiting staff were not to the usual standards and it made what shops have been a wonderful evening a not so good.

G
vipGary
London
6 reviews
Dined on 28 August 2020
Overall1food1service2ambience3

dont normally leave reviews, especially bad ones, but this restaurant is not good. If you are going to charge super high prices then your food has to be of a high quality. It wasnt. Not even close.

OT
OpenTable Diner
1 review
Dined on 22 August 2020
Overall1food4service1ambience3

No social distancing, 45 mins late to be seated to our table, huge delay for drinks, don’t waste your money.

OT
OpenTable Diner
Las Vegas
1 review
Dined on 18 August 2020
Overall4food4service5ambience4

We had the Experience Set Menu. Portion sizes were better than expected, and food was consistently tasty (though I wouldn't describe it as extraordinary or hugely memorable). We had a very pleasant evening but I guess I won't be raving about it, like I do about many other similar restaurant experiences.

S
Sarah
London
7 reviews
Dined on 17 August 2020
Overall5food5service5ambience5

Amazing!! Food was 10\10 and the service was 10\10 , so worth the money!! Quality quality quality !!

Aqua Kyoto
Responded on 20 August 2020

Thank you for the five stars rating. We really appreciate your feedback and we are delight to hear that you enjoyed our venue, food and service. We look forward to welcoming you back!

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WW
vipWilliamW
Gloucestershire
4 reviews
Dined on 17 August 2020
Overall5food5service4ambience5

Great food and excellent service with superb quality food

Aqua Kyoto
Responded on 20 August 2020

Thank you for the five stars rating. We really appreciate your feedback and we are delight to hear that you enjoyed our venue, food and service. We look forward to welcoming you back!

Report
YD
YDYDYDYD
London
5 reviews
Dined on 15 August 2020
Overall5food5service5ambience5

Good food ! Amazing ambience. Would deffo dine here again

P
vipPier
London
1 review
Dined on 14 August 2020
Overall5food5service5ambience5

One of the bests sushi in town as always, the terrace is stunning.

Will definitely come back.

Aqua Kyoto
Responded on 19 August 2020

Thank you for the five stars rating. We really appreciate your feedback and we are delight to hear that you enjoyed our venue, food and drinks on the terrace. We look forward to welcoming you back!

Report
RM
RMunroe
Chicago
3 reviews
Dined on 14 August 2020
Overall5food5service4ambience5

Food was great, some of the better sushi and nigiri I’ve had in London.

M
Momtchil
London
3 reviews
Dined on 12 August 2020
Overall5food5service5ambience5

We had the set dinner menu, food was amazing and great value for money. We keep coming back for more!

Aqua Kyoto
Responded on 14 August 2020

Thank you for the five stars rating. We really appreciate your feedback and we are delight to hear that you enjoyed our venue and set menu dinner. We look forward to welcoming you back!

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LC
LouiseC
London
4 reviews
Dined on 10 August 2020
Overall3food5service1ambience5

The food and setting were absolutely fantastic. Our only complaint was that we were not even offered a glass of water or any drink even once our first food had arrived. I had to go and ask for drinks after 20 minutes Of sitting waiting. Spoilt things a bit and is not what one expects in any restaurant But particularly in one like yours.
Wonderful food though.

JD
JazzyDiva
London
1 review
Dined on 10 August 2020
Overall5food5service5ambience4

Went early at 6pm on a Monday and had the set menu which proved to be really good value for money. The portion sizes were better than expected and I was full by the end. The Rock Shrimp Tempura was fresh and crispy. The main of Beef Short Rib was utterly mindblowing in looks and taste. Unfortunately it didn't come with any veg but hey ho! Lastly the ice cream turned out to be 3 beautiful ice cream rice skin balls of coconut, mango and green tea. Absolutely sublime. The menu also included miso soup and maki rolls for £29.00.

Absolutely wonderful experience, wonderful cooking and I will definitely be back.

Aqua Kyoto
Responded on 19 August 2020

Thank you for the five stars rating. We really appreciate your feedback and we are delight to hear that you enjoyed our venue and especially the food. We look forward to welcoming you back!

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OT
OpenTable Diner
London
1 review
Dined on 8 August 2020
Overall5food5service5ambience5

Absolutely everything is unique in favor and an adventure for the pallet

Aqua Kyoto
Responded on 12 August 2020

Thank you for the five stars rating. We really appreciate your feedback and we are delight to hear that you enjoyed our venue, food and drinks. We look forward to welcoming you back!

Report
a
vipanonymous1
Glasgow
9 reviews
Dined on 7 August 2020
Overall5food5service5ambience5

All food ordered was great, especially the beef tataki. And nice to finish the evening with a few drinks on the terrace.

Aqua Kyoto
Responded on 12 August 2020

Thank you for the five stars rating. We really appreciate your feedback and we are delight to hear that you enjoyed our venue, food and drinks on the terrace. We look forward to welcoming you back!

Report
TG
vipTaniyaG
London
12 reviews
Dined on 7 August 2020
Overall5food5service5ambience5

Excellent food and atmosphere here.

NO
NOne
1 review
Dined on 7 August 2020
Overall3food3service3ambience4

Nice food.. limited menu. Service was great for dining but poor on the terrace.

Had to go to the bar several times for service yet was still charged a service charge.
Staff seemed non chalant and not very helpful with drink recommendations.
Cocktails plonked on the table leaving us guessing who's belonged to who.

Poor service for the prices.

Nice food and service inside however.

FAQs

Aqua Kyoto is rated 4.3 stars by 542 OpenTable diners.

Aqua Kyoto does offer gift cards which you can purchase here https://aquakyoto.co.uk/giftvouchers.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.