Aqua Shard

4.1
667 reviews
icon/ic_price_rangeCreated with Sketch.
£41 and over
icon/ic_cuisineCreated with Sketch.
Contemporary British
Top tags:
  • Scenic View
  • Special Occasions
  • Good for a Date
Aqua shard, located on level 31 of The Shard, serves contemporary British cuisine and boasts breath-taking views from its restaurant, private dining room and spectacular three-storey high atrium bar.

Dishes feature carefully-selected fine British produce and combine the staple ingredients of British cooking with innovative techniques. The restaurant is open all day offering breakfast, lunch and dinner.

The contemporary cosmopolitan interior has distinctly British touches; gin and tea, both with strong roots in this part of London, have inspired the design along with Liberty fabrics which appear in subtle touches throughout the restaurant, complementing the dark oak floor. From sunrise to sunset, guests can enjoy the ever-changing views of the London skyline whilst sampling British cuisine and stunning cocktails.

To book for afternoon tea, please contact the restaurant directly on aquashardreservations@aqua-london.com

Private Dining

Aqua shard’s glass walled private dining room boasts stunning views of the capital from the 31st floor of The Shard. Available at breakfast, lunch and dinner for up to 22 guests, the setting is perfect for business entertaining or private celebrations with plenty of space for welcome drinks.

View Private Dining Details

Special Offers

2/3 course lunch: £28/£32 or 3 courses & Bellini £34

From a set menu.

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 2 - 6 people

Starts: 22 March 2019

Ends: 31 May 2019

Availability: Mon-Fri 12:00-14:30

Chef's Seasonal Tasting Menu: 3 courses £65

From a set menu, or with wine pairings £88.

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 2 - 6 people

Starts: 14 January 2019

Ends: 31 May 2019

Availability: Sun-Thu 18:00-22:30

What 667 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.9
food
3.8
service
4.4
ambience
3.6
value
Noise · Moderate
70% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
OT
London
3 reviews
Dined 5 days ago
Overall 4food 3service 3ambience 4

Food very nice, not a lot of it , very expensive to expensive for what it is, will not be going back,

Report
Helpful
HF
London
1 review
Dined 6 days ago
Overall 5food 4service 4ambience 4

Fantanstic view! So glad it was possible to book this in Open table.

Report
Helpful
JL
New York Area
6 reviews
Dined 7 days ago
Overall 4food 4service 3ambience 4

I was there with my friend visiting from NY. Just two of us. The ambiance was nice with spectacular view. However the waiter was so much in a hurry as if he wanted us out asap, which made us feel very uncomfortable. The starter was ok but both our mains were just so so... just to a point where we said let’s not complain. Overall, great experience to be at Shard but not great after dining...

Report
Helpful
TS
Philadelphia
2 reviews
Dined on 16 March 2019
Overall 2food 4service 1ambience 5

Our waiter was very condescending and rude.

Report
Helpful
R
London
9 reviews
Dined on 13 March 2019
Overall 3food 3service 3ambience 5

Advertised as “tasting menu” but was a simple 3-course set menu. View is amazing, but food is very ordinary, yet pretends (and priced) to be special. Advice to visitors = go for a drink and the view, but eat elsewhere. Advice to management = don’t oversell: I would have been happy with a set menu, but don’t pretend it is anything more than that.

Report
Helpful
OT
Tahoe
1 review
Dined on 12 March 2019
Overall 1food 3service 1ambience 5

Do not waste your time or money to be belittled and robbed.

Report
Helpful
OT
London
8 reviews
Dined on 11 March 2019
Overall 3food 3service 3ambience 5

Of course for the view is an amazing place, both for lunch and dinner. Food were okay.

Report
Helpful
CH
Hampshire
1 review
Dined on 9 March 2019
Overall 4food 3service 3ambience 4

Be careful when booking through OpenTable. I was taken to this link for booking the Mary Poppins afternoon tea but found out once I arrived at the Shard that they don't take bookings for on open table for the afternoon tea.. Thankfully they managed to squeeze us in but we were told we only had 1hour and 30mins, so we felt rushed. Also you are certainly paying for the views, the tea is OK but I've had much better.

Report
Helpful
OT
London
8 reviews
Dined on 8 March 2019
Overall 1food 1service 1ambience 4

Terrible experience, from the underwhelming welcome, to the inconstant service to the food, to the cold goodbye.
Each staff seemed more interested in talking to each other than welcoming or caring for guests, we had to wait and ask each time for drinks, when I pointed out that the lamb meatball was really dry and the lamb tough the waitress simply said: “ok!” And left. When we were about to leave and waiting for our coats were rudely asked to move and when I pointed out I was missing my umbrella I was rudely rebuffed by one of the staff asking me to:”wait a minute, no?!”. Overall beautiful restaurant, great view, but poor service, poor food and terrible value for money. Shame as this place could be so much more but I guess they don’t need repeat custom.

Report
Helpful
RH
Chicago
1 review
Dined on 7 March 2019
Overall 5food 5service 5ambience 5

My college aged daughter and I were in London for a brief time and wished to do something special. This was the perfect place. We originally had reservations for 8:00 pm, but due to a prior engagement had to push the reservation to 9:30 pm and each time we called - the restaurant was more than accommodating. We were lucky enough to get a table for two right by the glass. The view was spectacular. The music they played throughout the evening was perfect background music (maybe a bit too elevator like, but calming). We had three people attending to us. When the first drink order took longer than the appetizers to arrive, they quickly apologized and said they'd be complementary. I had the salmon and my daughter a steak - they were fantastic. Lovely and very special dinner. People pay money to go for the view at the Shard, better to go for dinner or drinks so you get the view and great food.

Report
Helpful
MM
London
1 review
Dined on 4 March 2019
Overall 3food 3service 4ambience 2

The Lunch menu was disappointing, with very limited choice, although the food that there was, was good.

We were shown to our table and not offered the wine list for some time, we also had to wait to be relocated inbetween courses so that we could have a window table. It appears that a large area of the more preferable seating is now allocated to the afternoon tea experience.

Our waiter was very pleasant and even arranged a little treat for my wife's birthday.

Overall we were disappointed and would unlikely dine there again.

Report
Helpful
C
London
10 reviews
Dined on 3 March 2019
Overall 1food 1service 1ambience 1

Very unfortunate visit - it was our 15th wedding anniversary and we booked this last minute to end our trip to London - we had been before for lunch and really enjoyed it.
Saw the menu on offer was the tasting menu with matching wines and agreed that would be fun!
We arrived early at 7.30 and expected to be directed to the bar which we were.
We ordered two cocktails and waited .... and waited- no drinks.decided to give up the wait and went over to be seated At 8. Table was very dark and VERY noisy. The waiter brought the menu which was not the tasting menu and we asked for this menu. We asked if the volume could be turned down and it was. The waiter came over and asked what we wanted to order - we asked again for the tasting menu. 4 mins later the waiter asked again what we wanted to order - enough already alarm bells rang and we decided to leave - spoke with the manager who offered to make things right but by then it was too late - decided to leave before my husband really lost it .

Report
Helpful
CV
London
1 review
Dined on 28 February 2019
Overall 2food 2service 1ambience 5

The set menu was very repetitive, both dishes with the same flavors. The veloute was only warm and bland. I asked for pepper and never arrived.
The main was overwhelming with truffle and truffle oil.
The chocolate dessert too hard and very heavy. Didn’t finish most of my meal and nobody asked me why.
After we ordered dessert we were asked 4 more times if we wanted to order.....twice by the same waiter!!!

We where told to leave and move to the bar even if 2 other tables of friends of the staff where still there, been served champagne and enjoying themself.

The whole experience was disappointing .

Report
Helpful
l
1 review
Dined on 28 February 2019
Overall 1food 1service 1ambience 1

The worst service ever!Totally ruined my birthday!The food is terrible and I waited for half an hour for a small bowl of fries(which is nearly 6 pounds!OMG)and they told me I didn‘t order this!The only thing they were able to do was saying “sorry”,with bad attitude.

Report
Helpful
G
London
7 reviews
Dined on 25 February 2019
Overall 2food 5service 2ambience 4

Service was very very slow, we weren’t offered more drinks or side dishes, which were needed. Shame as food is amazing

Report
Helpful
m
Las Vegas
5 reviews
Dined on 22 February 2019
Overall 2food 3service 2ambience 2

i had a friend from SF USA on her bday trip to EUROPE, i thought aquashard would be a better choice than hutong as i have been recently to Ting at shangrila..we were there for lunch and i requested a table by the window but we didnt get it..plAce is too packed too busy that we didnt get served on a timely manner had to wait for long to have our orders taken, no bread was served whilst waiting had to ask for it.. and the rest of the meal were delayed..i requested for a bday plate when i booked the table but it didnt come either until i actually asked for it again which then spoilt the moment..so disappointed with the service i have been here a few times before..but never thought they're now failing

Report
Helpful
J
London
6 reviews
Dined on 18 February 2019
Overall 4food 4service 4ambience 4

Fantastic views but poor lighting at table. Needed a torch to read menu and see food. Loud music that drifts from connected bars and restaurants.

Food was great, venue is special and service prompt.

Report
Helpful
OT
London
2 reviews
Dined on 17 February 2019
Overall 4food 4service 4ambience 5

The place was nice of course but the food and the price for what you get isn’t what I expected.

Report
Helpful
a
London
9 reviews
Dined on 14 February 2019
Overall 4food 4service 3ambience 5

A beautiful with amazing views. A little inflexible on the menu, e.g. we wanted the drink which went with the set lunch while in the bar waiting for our table and they wouldn't do so. No salt or pepper on the tables. One 1 vegetarian option per course.

Report
Helpful
NO
San Francisco
1 review
Dined on 12 February 2019
Overall 3food 3service 2ambience 4

Views stunning, waiter was lovely but slow and forgetful, food was ok but, for me, too rich with far too much truffle oil on both starter and main. Nice atmosphere, could be quite romantic. Cocktails were heady! Bathroom well worth a visit!

Report
Helpful
a
London
3 reviews
Dined on 8 February 2019
Overall 2food 1service 2ambience 4

Food cold, side dishes didn't come with main meals. Had to send back. Steak very tough

Report
Helpful
J
London
43 reviews
Dined on 6 February 2019
Overall 3food 3service 4ambience 4

The view is amazing the staff were very polite helpful and it’s very cool up there looking at London! The food is fair but overpriced for the quality and same goes for the drinks!

Report
Helpful
LP
London
1 review
Dined on 29 January 2019
Overall 3food 3service 2ambience 4

Once at the table, no one offered to take our coats. We had to walk back to the desk and ask them to hang them up. Hostess clearly doesn’t know the menu. Service was slow and no excuse with only six tables in. Had to ask for the spare cover to be removed from the table. Where’s the service etiquette gone?

Report
Helpful
CS
London
54 reviews
Dined on 27 January 2019
Overall 3food 3service 4ambience 4

The views are superb, the staff are good, the food portions mediocre, and the prices high; notwithstanding this it's a place to visit and enjoy.

Report
Helpful
OT
London
1 review
Dined on 27 January 2019
Overall 4food 4service 2ambience 5

Tutto ok servizio un po' troppo lento.

Report
Helpful
d
London
1 review
Dined on 26 January 2019
Overall 5food 4service 3ambience 5

Loved pablo the waiter he was so nice and friendly, there was a lot of waitresses that were miserable and extremely especially a blonde young lady. But Pablo was so friendly

Report
Helpful
OT
Mexico City
1 review
Dined on 25 January 2019
Overall 1food 1service 1ambience 1

Service was awful. They asked us to leave after 45 minutes and rushed us through the entire evening.

Report
Helpful
AG
London
2 reviews
Dined on 24 January 2019
Overall 1food 1service 1ambience 4

Beautiful London View - but poor food and service!

Waiters were not particularly attentive nor accommodating. Originally booked for the seasonal tasting menu but wanted to change to the a la carte for 1 of the party - we had to really fight to order the food we wanted as they could/would not remove or substitute one of the items ( as all the options contained Truffle which one of the party was allergic too) it should not have been that difficult . Non the less as it was a special birthday meal for my mother - we did not want to ruin the meal and ambience for my mother.

Food was cold on arrival, Wine pairing did not arrive with the food it was meant to be paired with. 6yr olds food came out after everyone else's. Empty drinks glasses for most of the meal as the waiters only checked in when they delivered the food. ( I actually refilled my daughters water from our own water bottle as we waited so long for the waiter to bring water and condiments)

While I fully expect to pay a premium for the location and view , the quality and service really fell short - and ultimately we left the Shard with no real memory- a totally disappointing and forgettable experience at a hefty price.

Report
Helpful
JM
Los Angeles
1 review
Dined on 24 January 2019
Overall 5food 5service 5ambience 5

Great service, great food, incredible views and outstanding decor. Loved it.

Report
Helpful
l
London
2 reviews
Dined on 21 January 2019
Overall 5food 5service 5ambience 5

The food was delicious, and the service outstanding. They gave us 2 free glasses of Champagne and a “congratulations” plate because they saw that we were celebrating a specil occasion.

Report
Helpful
OT
London
1 review
Dined on 20 January 2019
Overall 5food 4service 4ambience 5

Amazing views , lovleu atmosphere. Service and food choice could be better

Report
Helpful
NG
1 review
Dined on 20 January 2019
Overall 3food 4service 3ambience 3

Overrated, extremely expensive with the very few vegetarian options and no vegan at all. Feels snobbish more than creating a special atmosphere. However, the food is fresh and deliciously cooked.

Report
Helpful
OT
New York Area
3 reviews
Dined on 20 January 2019
Overall 5food 5service 5ambience 5

Great view of the city with nice food and ambiance.
Definitely worth the visit

Report
Helpful
O
London
7 reviews
Dined on 16 January 2019
Overall 4food 4service 4ambience 4

Was okay. Prices are high as one would expect. Service is okay but there are better places for this.

Report
Helpful
ED
Chicago
21 reviews
Dined on 16 January 2019
Overall 5food 3service 5ambience 5

What a spectacular view of London! The bar has delicious hand crafted cocktails. I sat at a beautiful window table overlooking the London Eye. Service was impeccable! The food was just ok......I had the sea bass and it didn't have much flavor. I would absolutely come back for the amazing cocktails, view, ambiance and service. Overall I loved it.

Report
Helpful
MC
Hertfordshire
1 review
Dined on 14 January 2019
Overall 5food 4service 5ambience 5

It was my 50th birthday - we had a great table, the service was very attentive and they also bought me a plate with cakes for my birthday as well. Overall a great experience and I’d like to thank the team at Aqua for making this a great birthday experience

Report
Helpful
N
London
1 review
Dined on 13 January 2019
Overall 5food 5service 5ambience 5

Bellissima giornata, splendida vista e ottimo servizio.

Report
Helpful
AM
London
3 reviews
Dined on 13 January 2019
Overall 5food 4service 5ambience 4

Decent value, considering the quality and quantity of food, ambience and views. Not cheap but worth it for a special occassion.

Report
Helpful
PF
1 review
Dined on 12 January 2019
Overall 5food 5service 5ambience 5

Great food lovely staff and very smart restaurant we went for my girlfriend's birthday and it was a great experience

Report
Helpful
IA
London
1 review
Dined on 11 January 2019
Overall 2food 2service 1ambience 3

Not much starter choice. Waiters wasn’t very pleasant.

Report
Helpful
1
2
3
17