Artisan Kitchen and Lounge - Hyatt Regency Princeton

3.8
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93 reviews
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$30 and under
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Mediterranean
Artisan Kitchen's exotic oasis provides superb ambiance for entertaining clients of enjoying a romantic dinner. Open for breakfast, lunch, and dinner, Artisan Kitchen features Mediterranean influences culinary cuisines. The menu is designed to please every palate. Intimate private dining is available with a glass enclosed room.
What 93 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.9
food
3.4
service
3.6
ambience
3.2
value
Noise · Moderate
75% of people would recommend it to a friend
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a
vipanthonyb
New Orleans
12 reviews
Dined on 2 February 2020
Overall5food5service5ambience5

This was our second time dining at this restaurant, and it was just as good as the first time. The staff was very accommodating and the food was delicious!

a
vipanthonyb
New Orleans
13 reviews
Dined on 1 February 2020
Overall5food5service5ambience5

Food was excellent. Called ahead to order our food, and it was ready when we got there. Service was good. Will definitely be back!

BC
BCBG
San Francisco
6 reviews
Dined on 30 January 2020
Overall4food5service2ambience4

Took almost 40 mins to get a sandwich

OT
vipOpenTable Diner
San Francisco
1 review
Dined on 15 November 2019
Overall1food2service1ambience2

Even if staying at this hotel, I’d recommend avoiding this place!

Service was terrible -
We arrived and waited 25 minutes before someone came to welcome us and ask us for our order. Then we waited another 25 minutes to get our drink order. I went to check on it while we were waiting and the woman working the desk and busing tables couldn’t have been more rude. She didn’t remember our order but she had taken it and when I asked that she go check our drinks she came back with wrong drinks and argued with me about what we ordered rather than just fixing it. She then came back with the sparking water bottle we ordered and slammed it on the table very dramatically and when I said can we get a cup she yelled yes in a very aggressive way. Terrible service and this woman shouldn’t be working there, or anywhere in hospitality.

Food was OK at best - bland and overpriced

Wait was horrendous.

NJ
vipNJmamma
New York Area
42 reviews
Dined on 28 October 2019
Overall3food4service3ambience4

A bit disappointing... could not find the wait staff upon arrival and the online menu which had tapas (our reason for choosing this restaurant) was not available.

What we had was yummy, the staff was a bit absent/distracted...

Its fine for hotel dining but don’t be looking to impress anyone by going here.

DS
DavidS
New York Area
1 review
Dined on 3 August 2019
Overall3food3service3ambience4

My dining partner and I were two of the handful of people dining that evening. The service was fine and the food was acceptable, but not as good as we might have expected given the intriguing description and the prices.

AA
vipAbhiA
New York Area
4 reviews
Dined on 4 July 2019
Overall1food3service3ambience3

The menu on Open Table seems to be pretty old and the server had no idea that it existed. It is more like the dining hall of the hotel and less of a restaurant. At one point we were the only guests! The food was ok, nothing remarkable. The space the hotel has is really good and can be a good restaurant, but a shame that it is not.

TT
TTSS
1 review
Dined on 29 June 2019
Overall3food5service1ambience2

The food was delicious but the service was pretty bad. Our server was aloof at best. The place was empty but it took a very long time for our food or for her to pay attention to us at all. Ordered a couple desserts along with an espresso. Desserts took a long time and the espresso was forgotten about. It wound up coming out after we finished our desserts. The flatbread dessert was nothing like the description. Was supposed to be carmelized bananas with chopped nuts. The bananas were raw and there was no nuts. The food was really good otherwise.

s
vipspoiled
Philadelphia
208 reviews
Dined on 8 March 2019
Overall5food5service5ambience5

We shared the lamb/veal/pork meatballs and chicken flatbread and veggie potstickers . For a hotel restaurant everything was excellent.

F
Familyfive
New York Area
6 reviews
Dined on 5 January 2019
Overall4food4service4ambience4

Had dinner right before the comedy club which is in the same location. Overall, very good.

j
jernic
New York Area
8 reviews
Dined on 25 December 2018
Overall4food4service4ambience5

The service and food was great. Made us feel right at home. Able to talk and enjoy the our surrounding.

JD
vipJoeD
New York Area
37 reviews
Dined on 2 May 2015
Overall3food4service3ambience3

We went on a Saturday night. This is a restaurant in a hotel. It was not busy, but things ran slowly because there were only 2 visible employees. The bar tender doubled as the maitre de. There was only 1 waiter for all the tables. I felt sorry for him. He was doing his best to bring water, bread, appetizers, entres, taking the order, cocktails, dessert, and check. He had no help.

S
vipSuzan
New York Area
11 reviews
Dined on 18 October 2014
Overall2food3service2ambience2

Very difficult to find this hotel restaurant if you are coming from outside. It is really the atrium of the hotel on the gallery level which we discovered by wandering around and following posters. Arrived in middle of atrium to a table with menus (through the pretty koi ponds) which turned about to be a histess stand with no hostess for a good 10 minutes.

Food wasn't bad. Service could be a bit more on the ball. Had at least two servers ask for drink orders but it seemed other nearby tables were trying to order drinks and flagging down anyone nearby for help.

Had the calamari &meatballs for shared plate starters. Meatballs were moist & the calamari came w/other fried stuff, maybe meatball wedges? Many area choices for next time.

OT
OpenTable Diner
New York Area
1 review
Dined on 15 October 2014
Overall2food2service4ambience1

Not what Hyatt's used to be. Too cafeteria like. Okay for seminars. Went on business lunch and very disappointed.

o
outofline
New York Area
1 review
Dined on 11 May 2014
Overall3food4service3ambience2

Brunch on Mother's day was very good. The food is excellent, the service is average the seating is OK. The cost is a bit high. The brunch cost included 18% service charge (six or more people, we were six) and 18% gratuity...This is about 38% of the total bill for non-food items (simply service).

a
vipange
New York Area
11 reviews
Dined on 1 May 2014
Overall1food2service1ambience1

They did not honor my reservation. When we were finally seated the table had no glass or silverware. They were terribly understaffed. The restaurant was packed full of people attending the talk upstairs. 10 minutes till waitress appears. We told her now only had 20 minutes. When the women sitting next to us left (without paying because they couldn't get anyone to give them a check!!!) We moved to the extra two spots at their table so we had glass & silverware. We never got water. (or the wine I ordered) we asked for the check & to-go containers as we received our food(because we didn't have time to eat the food) the bus boy was incredibly rude to me when I asked him for a container because our waitress had disappeared. Management fail!

D
Disgusted
New York Area
1 review
Dined on 1 May 2014
Overall1food1service1ambience2

We made an early reservation in order to eat dinner before an event that began at 7 p.m. We arrived promptly at 5:30. A busboy brought little platters with bits of bread and filled our water glasses. No waiter came. Eventually, a busboy took our order. No food came. As time went by we spoke with the manager. No food came. We spoke with the manager again. No food came. The manager finally reported he was "trying" to talk to the kitchen but they were unresponsive. At 6:35 we left for our event, never having eaten. We noticed this happened at selected other tables too. My advice: stay away!! especially if you're hungry!!

M
Mabel
New York Area
1 review
Dined on 20 April 2014
Overall1food2service1ambience1

I went to Hyatt for many times when it was still crystal restaurant and I appreciate it better than this time. When the brunch was taken over by artisan it us not good as what I'm expecting . Ambience is boring, music is dry , service suck and waiter don't know what they're doing. We waited a long time to be greeted by our waitress and we have to ask where she is. There's no proper introduction to a place . They didn't welcome us as a guest.less food compared as before . Too croweded and noisy surroundings. Not worth of how much we paid for. And we decided we are not planning to go back anymore

C
vipChuck
New York Area
39 reviews
Dined on 5 March 2014
Overall4food4service5ambience3

Had a business dinner there and the food was tasty and well prepared. The ladies who served us were excellent as well.
Will be back there in the very near future.

r
rarelyeatout
New York Area
1 review
Dined on 26 December 2013
Overall4food3service4ambience4

We went the day after Christmas so there was no one in the restaurant but us, which was a little weird, but the food was good and the service nice.

OT
vipOpenTable Diner
New York Area
16 reviews
Dined on 25 December 2013
Overall4food4service5ambience2

Have gone to this brunch on Christmas Day three years in a row, and have never been disappointed. The food options are very good, the servers are very attentive and the Hyatt works hard to make the day feel special (nice ice sculptures, by the way). Of particular note on this visit were the crab claws, the smoked salmon and the cheese options. Also a very varied dessert buffet. And Michael, one of the cooking staff leads, is the best---he even joined us at our table for cheese, crackers and conversation.

TT
TommyTucker
Philadelphia
8 reviews
Dined on 28 November 2013
Overall4food3service4ambience2

Decent food at reasonable prices, good service but lacks atmosphere.

M
vipMariceann
New England
96 reviews
Dined on 21 July 2012
Overall2food2service2ambience2

There was only 1 waiter and his helper for the entire restaurant that was full. Our food was cold and improperly cooked and we left it - no offer to make it right. The seating is in the open lobby area of the basement and is supposed to be a dining in the garden experience; however there was also a wedding party with all its guest milling about on the atrium with running & screaming children, etc. No music, but the noise of the surroundings is you ambience. The best part of the meal was the Crystal Garden Salad made with slivers of cucumber creating a bowl for the arrugula, bleu cheese, cranberries, and nuts - delicious.

AS
vipAndyS
New York Area
43 reviews
Dined on 30 May 2012
Overall4food5service5ambience5

The bar menu could have a better tapas offering...But what we did order was great...On the dinner menu the grilled atlantic char was fantastic and the crystal garden salad with apples, pecan and crumbled cheese was so good and eye catching people actually take its picture...The service was what makes me want to come back, Brian the bartender and server of our meal was top notch all the way...The service was memorable enough that every time we return we will ask to sit in his section or relax in the Koi Pond Club Bar next to the Crystal Garden

AS
vipAndyS
New York Area
43 reviews
Dined on 30 May 2012
Overall4food5service5ambience5

We felt like we had outside seating near a koi pond and enjoyed a great meal and equally great service. It would be great if they expanded the small plates/tapas section of the menu for when you aren't as hungry, because the food is always great.

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on 13 May 2012
Overall2food2service2ambience2

Food and variety did not meet past performance. Have been here for several years.
This event was disappointing.

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on 21 April 2012
Overall3food4service3ambience1

The description doesnt't really clue you into the fact that you're eating in the interior courtyard of the hotel. The excellent food does not match the ambiance as you are surrounded by loud guests, a tv room for the kids, and tables fit for a mall eating area, not a fine restaurant. The food was excellent, but they really should isolate the area from the hotel, and class it up.

OT
OpenTable Diner
Philadelphia
1 review
Dined on 3 March 2012
Overall1food1service1ambience2

This was the worst dinning for us. The food and the service was terrible. I will give it a zero rating for the food and for the service. We will never go back to the crystal garden again.

OT
OpenTable Diner
New York Area
1 review
Dined on 18 February 2012
Overall2food2service4ambience4

The food was disappointing, and very expensive. It is not worth a return trip.

SE
vipSEXXYLYPPS
New York Area
134 reviews
Dined on 31 December 2011
Overall1food2service1ambience1

I came here for a quick lunch on New Year's Eve Day; I sat in The Koi Pond Club.
Dawn, the bartender, was HORRENDOUS; no personality; she got upset when she found out I was not ordering an alcoholic beverage. I ordered a coke and she only filled it up 3/4 way; when I brought it to her attention, she said "DO YOU WANT MORE?". She did not give me an itemized bill; I had to ask for it. $4.00 is LUDICROUS for a soda. I asked to speak to a Manager, but he didn't seem too phased. This Hyatt is now being run by Davidson Group and it has really gone down hill. I will not do business with them again!
STAY AWAY!

MR
vipMRM1106
New York Area
10 reviews
Dined on 11 December 2011
Overall5food5service5ambience5

From the food to the service everything was fantastic and will definitely return again.

OT
OpenTable Diner
New York Area
1 review
Dined on 11 December 2011
Overall4food4service3ambience3

The variety and the quality of the food was very good. It is a little expensive so come early and bring your appetite to make it worth your while. Traditional breakfast bar, cereal and bread station, seafood bar, entree bar, omelet station, carving station, and a desert bar. The Belgian waffles were excellent. The mini cannoli were very good. It is going on my "places to eat once or twice a year" list.

OT
OpenTable Diner
Philadelphia
1 review
Dined on 13 November 2011
Overall5food5service5ambience5

We enjoyed ourselves very much. Can't wait to go again.

O
Onceawaiter
San Francisco
16 reviews
Dined on 4 November 2011
Overall1food2service1ambience1

Very disappointing. Service was slow. Kids from the hotel were running around the area.

M
vipMomma9484
Philadelphia
19 reviews
Dined on 9 October 2011
Overall3food4service4ambience3

The food was good and the staff was excellent, but it was a bit over-priced. That's what you get for the convenience of having a restaurant in a hotel though... If you're staying there and don't want to take the free shuttle elsewhere, the food is definitely good!

SE
vipSEXXYLYPPS
New York Area
134 reviews
Dined on 28 July 2011
Overall3food2service2ambience3

We actually dined in the Koi Pond lounge. The food was fair; not as good as other Hyatts I have been to.
Service was good; but then I asked for mustard, and I had to wait for that.
It was OK for Happy Hour; which is only 2 hours long; 5:00 pm to 7:00 pm.

OT
OpenTable Diner
New York Area
1 review
Dined on 24 April 2011
Overall5food5service5ambience5

The Easter Bunch was first class all the way. The food, service and ambiance was outstanding.

W
Wimpy
Washington DC
13 reviews
Dined on 24 April 2011
Overall2food2service3ambience2

The breakfast buffet was fair. Very standard foods. The fresh fruit tray needed to be restocked. We were there for approx 45 minutes and the same melon slices (about 5) were there the entire time. However, the guy making the omelets was great--the omelet was the highlight of the meal.

OT
OpenTable Diner
New York Area
1 review
Dined on 24 April 2011
Overall1food1service1ambience1

This was a horrible experience as it was my birthday week, Easter Sunday, and I thought we had made reservations for the Easter Brunch. This was the regular breakfast which was relocated in an ugly ballroom with poor lighting, unappetizing food (Hilton Garden Hotels give a much better breakfast for their hotel guests). The hostess couldn't fit us into the Easter Brunch as we had told her about the mistake we made so we went to another restaurant in downtown Princeton. Live and learn.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on 26 March 2011
Overall3food2service5ambience2

The Crystal Garden restaurant is an open area akin to a food court in a mall. Nicer decor, yes, but certainly not a spot for a romantic dinner. The server was lovely and very informative. The food was very disappointing. The potatoes were over salted and the crab was barely there in the crab cakes. My husband ordered duck that was well disguised in barbeque sauce. They did adjust our bill and asked that we come back and give them a second chance. I don't think we'll bother.

FAQs

Artisan Kitchen and Lounge - Hyatt Regency Princeton offers takeaway which you can order by calling the restaurant at (609) 734-4200.

Artisan Kitchen and Lounge - Hyatt Regency Princeton is rated 3.8 stars by 93 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.