I organised a business lunch here pre-Christmas. I am a long-standing customer and have seen Belair House go through numerous changes in management and style. This is my first visit in recent months. Although the restaurant was not as 'special' as I remember it in the past (no table cloths, more gourmet pub ambiance), I was a little worried that it would fail to impress my clients. I would prefer a more up market restaurant with more formal table settings - maybe you do this in the evenings? It's what you would expect from the welcome on the door and the waitered service, for a business lunch, in my opinion. The food was good but not gourmet. Fish and chips, burger and chips and several choices of steak and chips were offered on the menu. The waiter was attentive. The bar area was more informal and I think this would suit the gourmet-pub ambience with room for a more sophisticated dining experience in the restaurant itself. On the whole, I was pleased and will revisit.
I booked a table for lunch to celebrate my mother's Birthday. We were given immediate attention and could choose a table we like. It was all pleasant and beautiful until food arrived. Everything was plain, overcooked and boring . It was not cheap and therefor quite poor value for money. Good place to have a cup of coffee. Nice service. Great setting but without a master chef this place is less of a restaurant. Disappointing.
I booked here for a special occasion meal and was very happy with the food and service. Service was a little delayed between courses as it was busy but personally I like a wait between courses so you can relax and chat a little; I also think it's not a regular incident but leading up to Christmas it should be a time to forgive as the staff can be pushed to the limits due to busy times. The ambience is beautiful so the wait meant we could stay in the setting a little longer. Staff are wonderful and friendly and go above and beyond to make sure you have a relaxing and enjoyable meal. Cannot remember our waiter's name but please send my thanks for the great service and friendly persona. Definitely would go again when in the area.
I love Belair House. The food is typical gastro pub so not too fussy which is exactly what we wanted for a family Sunday lunch in lovely settings. The only complaint and not the fault of the venue was another group of diners where the parents should have had their children removed by Child Services as they are the worst parents EVER!!! The let their child scream for the whole lunch disturbing everyone else in the restaurant ruining our lunch. Total disrespect by the parents who should not be allowed to have kids if that is how they let them behave in public!
Our family met for afternoon tea to celebrate our son's birthday last Sat. There waa a very warm welcome from the staff, lovely ambiance with coal fire in the lounge. Unfortunately the quality of the tea didn't match expectations. Considering there were 6 of us the sandwiches were rather few in number & not very imaginative fillings, served on one plate stand which was hard to share. The cakes were equally bland & not enough jam for the scones. To be fair they did bring out extra sandwiches when we requested although were surprised to be asked. Overall an accepatable occasion but not one to repeat for us.
A beautiful venue, that makes a great first impression. Lovely welcome, cosy bar, relaxed dining room, with good food. Huge potential here to makes this a destination venue. Sunday menu really good, a set menu with some more starters, and better puddings would make this perfect. The maître d' was very warm and friendly, the service was unpretentious, and our party had a most enjoyable long lunch.
Belair is a beautiful Georgian location run by friendly staff. We tried it for Sunday lunch and the food was of a good standard, but the mains options were limited to roast. There were also 2 minor mistakes with our order - nothing that ruined the meal but they did delay things a little. Overall it's still worth a visit for atmosphere and setting.
A great venue for a special occasion. The food was good but not exceptional. The staff were excellent attentive but not over bearing. The atmosphere was relaxed, welcoming and friendly.
It was recommended by a family member, was sold to us with a high standard, the overall was Good.
Bit disappointed with the steak no value for money to small for that price I was still hungry, I also left a note when booking to bring a desert to surprise my husband as it was his birthday this did not happen.
But service was good and the place is very nice would love to go back,
On arrival to belair house I was amazed at how stunning the walk up was and the exterior of the building. We got there early so we was invited to have a drink at the bar and we would be called when our table was ready . Drinks was a little pricey, about £8 a cocktail but I guess your paying for the ambiance too. We waited about 45 mins before we went up and asked about the table. It was ready but they was waiting for us to approach, would of preferred if they had told us before hand it was ready. The main dining room was beautiful with paintings on the walls and a huge chandelier I thought I was in a movie. The appetisers was Stunning fresh warm breads was to die for. The food came out on time and our main meals were delicious. Great value for money and was surprised at how reasonably priced the food was. Overall I had a lovely evening and would definitely go back in a heartbeat.
We had a lovely meal for my daughters 18th birthday. Our waiter was friendly and helpful.
Whilst the building and venue is very impressive from the outside, particularly on a sunny day, as you enter it is a little underwhelming. Overall the interior is disappointing (tacky bathrooms) and feels slightly institutional and a bit cheaply done up. The tables are sparsely placed and even though the dining room was full it felt empty and a little awkward. Having said this, the staff were extremely friendly, in particular the maitre d' even offering us complimentary virgin Mary shots. The rest of the staff were very friendly, if a little informal.
The décor itself could use a little TLC and if a bit of money was spent on the finer details of the interior, this would create more of a wow factor inside the building that matches the exterior's lovely setting.
The food was good (roast beef Sunday lunch) but nothing to write home about; tender beef but as a whole was under seasoned and unrefined. This was disappointing as you do rather expect you will get an elevated dining experience considering the building and setting. However I have definitely had worst roasts and it is solid 'pub grub.'
Overall it feels as though the restaurant is at odds with itself- informal in a formal setting and slightly confused about its direction and how it wishes to present itself. With a little refinement and a better menu Belair House could be a real destination in Dulwich.
Nice place to go to if you are in the area but probably wouldn't go again.
A wonderful venue and really great staff! Such a shame the food did not live up to its surroundings. Sunday lunch was average - needs better tasty gravy, seasoning and cooking the basics. This place has so much potential and is very nearly there. Expect will return for a second chance
Nice restaurant, food and service very good. Unfortunately, there was a rather noisy party having dinner and we could not hear ourselves speak. Hope my next visit is quieter!
Superb service and delicious cocktails. The restaurant was very quiet but perhaps just because it was a Tuesday night. Food was excellent.
Somewhat disappointed by this visit. Food only OK and somewhat overpriced.
Setting makes it probably a great location for weddings but not for ordinary dining.
We visited Belair house on our wedding anniversary and had a fabulous meal in a beautiful setting. They even laid on a Jazz band for us (!) who were amazing! (Of course it was pure coincidence but it seems they host many jazz events). We last visited circa 4 years ago and things have definitely improved. The building and grounds and so beautiful and the food is fabulous we are just willing for Belair to succeed.
We had dinner here on a Friday night. Food was excellent and the venue is outstanding. The restaurant was very quiet and so did like some atmosphere however we still had a great evening.
Lunched on Sunday 13 July, excellent attentive staff, food excellent, would definitley eat there again, on large drawback the barman, when we ordered 2 cocktails he said he complained he was busy and they would take some time as he was already making 2 for the other couple that was in the bar, he spent some of his time shouting at back room staff that he was busy, it was clear that he wasn't happy in his job and, frankly, should not have been in the public eye, 25 minutes later we had our cocktails, he tried to ingratiate himself with a weak apology, but too late the damage was done. The cocktails were not up to scratch and extremely overpriced for not a good drink. I don't think he was a trained barman. Yes go for the food, the ambience, but not for the drinks in the bar, until they get a proper bar person
I thought the quality of the food was comparable to Michelin quality meals that I've eaten at more expensive restaurants in London and elsewhere. Outstanding service; staff v attentive and keen to ensure that diners enjoy an optimum dining experience. And you can get very good cocktails at the bar. The bar and dining room are tastefully furnished. All in all, a superb venue for dates, birthdays/anniversaries - or just somewhere to go for Sunday lunch. Also, it's very child-friendly.
We went for lunch on a Wednesday, 19th June. Two things were good, the waitress and the starters, the rest was very poor. The person who greeted us , was doubling as the waitress and she was excellent, friendly and helpful. The dining room had 4 people working on their laptops , leaving their possessions strewn around and walking backwards and forwards to fetch things, not good in a dining room. The excellent waitress brought menus and water immediately and without being asked. We ordered, then after an interminable wait our starters arrived. These were good, squid and chicken liver pate. Then another completely unacceptable wait, only to be served a minute steak with a truly disgusting " blue cheese sauce", lumps of blue cheese, swimming in oil. The other main was overcooked sea bass. We then , after a further interminable wait, had to go hunting for somebody to bring the bill. One elderflower juice, 2 sparkling waters and the above came to over £70. We will not return. There are FAR better places within a stones throw.
Lovely old building set in pleasant grounds makes a great ambiance for any special occasion.
Belair House is a very attractive house in a wonderful location, the staff are friendly and cheerful , the food is fresh of good quality and cooked well, the wine list is sensibly short and not over priced; But something is stoping the place quite realising its potential. It took a long, long time to fill a drinks order, the broccoli was cold, condiment had to be asked for a couple of times, a glass of wine was completely forgotten, feeling unhurried is a good thing - feeling slightly neglected is not. Belair is by no means bad, it's really quite good and there has been a lot of effort put into making it what it is. Just a few small improvements could change things enormously making the place a real asset for the area and a gold mine for the owners.
We had only been once before for lunch and were pleased to see that it was busier than before, although nowhere near full! We had their fixed price lunch offer and all of us were happy with our choices. The cod was delicious, a good sized portion and very well cooked and moist. Our wine which, was at the bottom end price wise, was also very good. Service remains a bit confused with staff not seeming to know who does what as we were handed menus ,wine lists and water twice! Service was also slow, no problem for us as we were catching up with friends, but I would be worried if they were full and whether they could actually cope.
First time at Belair House and I can recommend it highly. Food was really tasty and our waitress could not have been more helpful.
Good drink selection with a cracking local beer and interesting cocktail menu.
We booked ahead but still had to wait 30 mins for someone to show us to the table; we tried 4 chairs until we found one that didn't collapse when you sat on it; the barman had a bad attitude and was one of those that puts his sticky fingers all around where you drink from; we paid £15 for Roast Beef which amounted to 2 roast potatoes, a tiny portion of over cooked veg and 1 slice of beef all hidden under a Yorkshire Pudding; our food arrived 25 mins apart from each other and so we didn't get to eat together even. The worse thing about it all was that lots of people were making complaints and management seemed to be in chaos but it was the staff attitudes that really stunk! The whole lot should be fired IMO
Lively bar with outdoor seating and a beautiful setting. Restaurant was only one third full on a Saturday night. Our starters of crayfish ravioli lacked flavour and finesse. Main courses were an improvement but the £21.50 price tag for rump of lamb was in no way justified. This is a lovely building in a stunning setting - they need a food offering that can match it (and its pricing).
The food is usually very good, but the service always lets Belair House down. No one seems to be in charge. The bread arrived after the soup was finished, we had to find our own soup spoons, we had to send food back because it was cold etc. come on Belair House, sort your team out and it will be a good restaurant. The steak was excellent
The trouble with Belair is that it just isn't managed properly. It could be wonderful, but it is only mediocre. The food is okay, but not exceptional. The menu is pretty good, but every time I have been there 2/3 starters/mains/desserts have not been on, which is very annoying as there is only about six of each to choose from. When paying this sort of money, this is not acceptable. The waitresses are all very pleasant & helpful, but you feel you are in a TGI Friday instead of a high quality restaurant. They are all in casual clothes, so when you first arrive you are unsure if they even work there.
What it needs is a good Maitre d' & a inspiring chef.
The bar and Bartenders are great & they make some wonderful cocktails.
We had a lovely time in this stunning location but apart from the liver pate starter which was excellent the food was average with ridiculously large yorkshire puddings served with everything!!!! Including the stuffed aubergine!
Our norwegian waitress was excellent
Although the services was very good and the setting is clearly beautiful, the whole experience was however very disappointing.
The food was below average, we had pan fried squid as a starter and this was nothing special, very rubbery and served with overcooked broccoli.
The steak was nice, and it is clearly difficult to mess up a steak, before the steak we had actually ordered a crab risotto, the rise was unfortunately not cooked properly and still rather crunchy.
The menu includes some very ambitious items, such a wood pigeon, but it is clear that the chef has no clue, as really the risotto and the squid were extremely badly executed.
We live ion Dulwich not far away from Belair House, and we really would like to use this restaurant more, the building is beautiful and in the middle of a lovely park, we have unfortunately been disappointed each and every time we have gone there for dinner, food is simply not good.
Also the place needs to be cared for, the gardens outside could be a lot prettier and there seem to be always visible rubbish at the sides of the building.
Such a building and location demands better care and better standards, what we were served is simply not good enough.
The waitress was lovely and services was generally good.
This could be a fantastic place and could be very successful, somehow it is not.
Just a massive let down! So much potential in such a nice surrounding. The entree was barely edible and I had a feeling the staff had no experience whatsoever. Very ordinary.
I was a big fan of this place, but was really disappointed this weekend. The service has always been a little laid back, but the value was worth it. I felt the prices were hiked up for what the food was. The food, overcooked pigeon, unattractive undressed salad, very dry risotto. The location is attractive, but the long wait between food and the need to find staff to help and the food that didn't taste great meant we won't be back this summer.
Our second time at Belair House, and we throughly enjoyed it - although perhaps not as much as last time. The starters - squid and chorizo - were about as good as we've had in London. However, the mains - ribeye steaks - were a little underwhelming, and looked fairly sparse on a massive plate with a withered tomato. We only say the main was underwhelming as the first time we came here, we were blown away by the food. But the staff were excellent, the cocktails brilliant and the price ended up being fairly reasonable after the staff offered a discount because they didn't believe the main had been up to scratch. That was sensational service. Definitely worth a visit, but will be sticking to the delicious seafood next time, which I highly recommend!
When you arrive at the elegant 1785 house in Dulwich you are given to expect an elegant lunch experience. However...... The lovely untrained waitress ( in her converse trainers) showed us to our table and it went downhill from there. This is potentially a lively restaurant with an elegantish dining room. We order asparagus and the squid to start. The squid was over cooked and a salmon risotto arrived ( which had been ordered for main course). So the starters went back and the asparagus arrived minus the Parmesan chips. The squid was still overcooked. The main course arrived 30 seconds after the starter disappeared. The salmon risotto (which was now the correct course) arrived with enough rice to feed 20. Well ok I exaggerate but definitely enough for 3. I have the photo to prove it. The calves liver had to go back as it was completely overcooked and there was no old spot bacon. The second time it came out it was still overcooked but the chef had remembered the bacon! The manageress is lovely and clearly trying to build a new team and didn't charge for the food and invited us back to try again. She is clearly trying to build a restaurant but on current performance she has a real job on her hands.
I was rather disappointed by this restaurant. The menu on offer is what you can easily find in an ordinary but, although of rather low standard. My squid was rubbery and only ate part of it. When I told the waiter he said he will point it out to the chef, but no apology came from the kitchen or offer for a replacement. When the waiter brought the main course, he simply said: "I hope you enjoy this better than the starter...". No I didn't. In the end we skipped the dessert as we had enough. Service charge was calculated on the overall amount of the bill, which included 4 glasses of Prosecco that we had in the bar ?!
Had an absolutely fantastic time at Belair House. Food, service and overall impression was outstanding. The staff made sure we had an amazing anniversary dinner as we had hoped for.
Will come back!
We had three courses and the food was great. Like a menu you'd expect to see on Masterchef. Nice setting as well with an open fire
Approaching Belair House you will be charmed by it's appearance, set on the edge of a fine park in the West dulwich area the property is a fine old house that has been restored with a modern twist.
The bar is fairly small but welcoming with a (mock) open fire and the restaurant is well laid out for dining, catering for both groups and couples.
Beware however that the bar which is opposite the restaurant hosts various evenings, and on the night of my visit it was live Jazz, quite unexpected by ourselves although it did not retract from the enjoyment of the evening some may be dissapointed if they expect a quiet evening meal.
The most appalling décor of any restaurant I've ever been in. Too much light, terrible paintings, ugly chairs - couldn't decide if it was modern, classical, quirky. Shameful considering it's such a beautiful building in such great grounds. It was totally lacking in atmosphere and a private party upstairs with the most thundering loud music that made it almost impossible to hear in the restaurant or bar. The food was OK but seemed to be stuck in the 'nouveau cuisine' of the 80s and the service was very friendly.