Benihana At The Grange Hotel St Pauls

3.9
464 reviews
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£26 to £40
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Japanese
Top tags:
  • Good for Birthdays
  • Special Occasions
  • Creative Cuisine
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About



Originally started in New York, renowned teppanyaki restaurant chain Benihana is famed for its pioneering style of 'entertainment', which has now arrived to great acclaim in London. Its newest Central London outlet is now open in St. Paul's, at the Grange St. Paul's Hotel. Charismatic Japanese chefs toss fresh vegetables and your choice of meat or seafood onto trademark sizzling grill tables, conjuring up a range of authentic dishes right in front of your eyes. The varied menu includes miso soups, meat, seafood and tempura, as well as Benihana's signature grill dishes. Highly recommended if you are looking for delicious food with a memorable twist.

Dining Style
Casual Dining
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Cuisines
Japanese, Sushi, Japanese (Teppanyaki)
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Hours of Operation
Lunch
Monday to Saturday 12:00 pm to 4:30 pm
Sunday closed


Dinner
Monday to Saturday 4:30 pm to 10:30 pm
Sunday 5:00 pm to 10:00 pm
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Phone number
020 7074 1001
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Payment Options
AMEX, Diners Club, JCB, MasterCard, Visa
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Dress Code
Smart Casual
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Parking Details
NCP located within walking distance (Baynard House Car Park: 135 Queens Victoria Street, EC4V 4AA).
Additional
Bar/Lounge, Beer, Chef's Table, Cocktails, Full Bar, Gluten-free Menu, Non-Smoking, Takeout, Wheelchair Access, Wine
What 464 People Are SayingWrite a review
Overall ratings and reviews
3.9based on recent ratings
3.9
food
3.7
service
3.7
ambience
3.4
value
Noise · Moderate
63% of people would recommend it to a friend
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P
London
1 review
Dined on 16 April 2019
Overall 1food 5service 1ambience 1

The service was rude and the bartenders were watching us the whole night. The chef was excellent though. After paying our bill we asked for the service charge to be removed and the waitress appeared to take offence. Very poor ambience

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H
London
6 reviews
Dined on 16 April 2019
Overall 5food 5service 5ambience 5

Service good. Food good.

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OT
1 review
Dined on 14 April 2019
Overall 4food 4service 4ambience 4

Really enjoyed the food, however was a bit let down about the entertainment as I expected the chef to be more interactive with us. Was a lovely experience overall

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M
London
10 reviews
Dined on 7 April 2019
Overall 3food 3service 4ambience 3

This is my second time and generally the food is good as we love tapanyaki style . Service was attentive and the chef was very pleasant and gave a competent display of his skills and cooked very well.

Only complaint the crispy garlic came cold rather than being cooked on the grill and was pricey.

The biggest disappointment was there was no Sushi or Sashimi service being a Sunday evening. This was
Understandable but show be made clear on the website as I made the booking on line.

Despite this we had an enjoyable evening and enjoyed the meal. A little pricey but it’s is London

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OT
London
2 reviews
Dined on 30 March 2019
Overall 5food 5service 5ambience 5

We went during lunchtime. Wasn’t busy, but I can only imagine what the atmosphere would be like during the evening. It would be amazing. Lovely food, good portions.

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OT
London
1 review
Dined on 26 March 2019
Overall 5food 5service 5ambience 4

Meeting an old friend for dinner

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JS
London
1 review
Dined on 23 March 2019
Overall 1food 3service 1ambience 1

Let me down for my girlfriends surprise birthday said they forgot about it! Then brought the table next to us a birthday dessert was completely let down!!

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r
London
2 reviews
Dined on 15 March 2019
Overall 4food 4service 3ambience 2

Great food and great concept it was fairly quiet when i attend which i was surprised by as i had tried to make a slightly later booking but i think they may have only had 2 chefs working. not quite so much flare as the one in mayfair and they had no sushi which was a disappointment.

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OT
London
1 review
Dined on 2 March 2019
Overall 4food 4service 5ambience 4

We love benihana and have been here loads of times. However, we always order the wagyu beef and this time it was not as good as the many times we’ve eaten it. It was more dry and less juicy. So that was disappointing because the wagyu is what we were looking forward to eat.

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OT
1 review
Dined on 16 February 2019
Overall 5food 5service 5ambience 5

Was celebrating my 2nd anniversary, I lost my booking, because I was late 20min, when got there the super visor did his best to make sure I celebrate my special day in the restaurant, he offer me a apprentices chef for my partner and me, but the chef didn’t look apprentice at lot, the food was great, the service * wowww, thank you for making my night perfect.

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k
London
2 reviews
Dined on 14 February 2019
Overall 2food 2service 3ambience 4

Chicken breast was horrendously dry. Chef seemed very unconfident around us. Service was fair - numerous hand raises were ignored by waiting staff.

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s
London
2 reviews
Dined on 1 February 2019
Overall 2food 1service 1ambience 2

Excruciatingly slow service despite empty restaurant and staff standing about doing nothing. Terrible food, flavourless. Everybody very hungry but nobody enjoyed the food. I had a steak and lobster combination for £50 that tasted like something you’d find in a buffet at an all you can eat sort of place. Incredibly expensive. Miserable decor. Half arsed table service. Bored chef. Bad food.

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OO
London
2 reviews
Dined on 19 January 2019
Overall 5food 4service 5ambience 5

Fantastic service and the chef, Jessica was excellent. My daughter had a fabulous time because of her .

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a
London
11 reviews
Dined on 10 January 2019
Overall 3food 3service 4ambience 2

Really nice lunch but we were only one of two tables sitting so it was so so quiet and there was no atmosphere at all. Service was very good.

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S
London
1 review
Dined on 7 January 2019
Overall 3food 4service 4ambience 3

I celebrated my 35th birthday herr as I was staying at the hotel. It was a quiet night over all, I guess I expected more. It wasn't a bad night, the service was ok but I've had better

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OT
London
1 review
Dined on 1 January 2019
Overall 3food 3service 4ambience 4

The service was good but the waitress/waiter had to get the order in at the same time as other people on the same table so if you are the first one at the table you have to wait for others to arrive so it can be quite of a wait. Food was average and too salty for my liking. Atmosphere and cooking by the chef was great but the air vents are terrible at getting rid of the cooking smoke so by the end of the night you will go home smelling from head to toe. It is a great venue for entertainment to see the chef cook but everything else is average. You pay for performance rather than quality of the food.

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DK
London
1 review
Dined on 27 December 2018
Overall 2food 2service 2ambience 2

I went to Benihana near your Hyde park branch
The food was really nice and and the service was fantastic. Do I decided to come again for my daughter birthday because I had a big group and it was easier to get to. But I was not impressed with the food this time and the service wasn't very welcoming. The food taste really bland.
I don't think I would come back Again.

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b
Kent
4 reviews
Dined on 8 December 2018
Overall 5food 5service 5ambience 5

Great fun evening with friends. Entertaining chef, very pleasant and engaging. Food was superbly cooked in front of us and very tasty. Well worth the money to see chef's knife skills.

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OT
1 review
Dined on 23 November 2018
Overall 5food 5service 5ambience 5

Amazing quality food, friendly chefs and staff, just a perfect dinner night!

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AB
London
1 review
Dined on 9 November 2018
Overall 1food 3service 1ambience 1

Terrible food! Do not go! Go to picadilly/Chelsea! Life long benihana fan but so disappointed! 2 tables left because of the terrible service. AVOID AT ALL COSTS.

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LP
1 review
Dined on 30 September 2018
Overall 1food 2service 1ambience 1

There was no atmosphere. The chef did no tricks as advertised. And for an anniversary dinner it was disappointing.

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OT
London
39 reviews
Dined on 27 September 2018
Overall 5food 5service 5ambience 5

Was entertaining clients from the US which was thoroughly enjoyed by all

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M
London
19 reviews
Dined on 24 September 2018
Overall 4food 4service 4ambience 4

Always fun and great food. Only problem was they charged me £33 rather than the advertised £29 for the promotional menu I had booked

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D
1 review
Dined on 21 September 2018
Overall 2food 3service 2ambience 1

First time going to this benihana as I normally got to the one in Piccadilly. The Piccadilly restaurant I would fully recommend, service is great, chefs highly skilled and friendly, and an overall great experience. However this restaurant located at the back of a hotel lobby was the complete opposite. Service was terrible, I had to prompt the waiter several times when to collect used plates and bowls, and refill drinks and ask for cutlery despite the waiter uncomfortably watching our table the entire time (we were the only table in the restaurant). The chef was friendly but struggled with the basics, but this was not a big issue. The music was loud high tempo club music, not quite the ambience I’m used to in this type of restaurant. Waiters would also whisper and talk in a different language whilst looking at our table after every action they had to do I.e serve drinks, collect plates. Overall not a great experience and I won’t be using this particular restaurant again.

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K
London
4 reviews
Dined on 4 September 2018
Overall 5food 5service 5ambience 5

A very enjoyable evening with excellent food and great cocktails

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PJ
London
1 review
Dined on 27 August 2018
Overall 2food 3service 2ambience 2

Came at the beginning of August and the chef was great! Lots of energy and was enjoyable.

However came at the end of August for a relatives birthday, the chef seemed as if he couldn’t be bothered to be there no effort made. Not really impressed with the service bearing in mind it was a suprise meal.

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JT
Brighton
1 review
Dined on 23 August 2018
Overall 1food 4service 1ambience 2

Only one chef working. Had to wait ages for food and then it was served slowly. We had none of the usual benihana entertainment from the chef.

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d
London
4 reviews
Dined on 3 August 2018
Overall 5food 5service 5ambience 5

All round great experience. Thanks to our excellent chef who provided great entertainment.

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C
London
1 review
Dined on 1 August 2018
Overall 4food 5service 3ambience 4

Second time at Benihanas but first time at the St Paul’s one. Food was amazing and chef as always so entertaining.

However the service really let it down. I asked for cutlery and was left waiting while everyone else was tucking in. Needed more drinks and no waitress could be seen, felt as if they avoided eye contact so not to do any work. The chef for the waitress and she rolled her eyes!

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OT
London
3 reviews
Dined on 26 July 2018
Overall 3food 3service 4ambience 2

Was nice but very expensive

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W
1 review
Dined on 21 July 2018
Overall 1food 1service 1ambience 3

Wayu beef only from Australia
Chef finished everything too quickly. Fillet beef is not good. Overall experience is not enjoyable.

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G
London
1 review
Dined on 29 June 2018
Overall 2food 3service 2ambience 2

Was just ok. No real highlights to write about. Not sure that I would visit again.

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OT
London
1 review
Dined on 29 June 2018
Overall 4food 5service 3ambience 4

Drinks took too long
Good chef
Nice staff
Room was a bit empty for lunch

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OT
London
1 review
Dined on 18 June 2018
Overall 5food 5service 5ambience 4

Chef was great and very entertaining.

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S
Denver
8 reviews
Dined on 18 June 2018
Overall 5food 5service 5ambience 5

Always great food! Will return whenever in London

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OT
London
39 reviews
Dined on 6 June 2018
Overall 5food 5service 5ambience 5

Took all my line management to restaurant and they all loved it and added to their list of locations to attend with family and friends for the future

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MB
1 review
Dined on 27 May 2018
Overall 5food 5service 5ambience 4

Could not fault this restaurant! It was our first time going here and we loved it and our chef Brad was absolutely incredible!

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O
1 review
Dined on 21 April 2018
Overall 1food 2service 1ambience 1

I went to Benihanas with high expectations given the fuss and furore surrounding the ‘experience’. However I was left disappointed by the service (the staff were not very warm or friendly and furthermore they brought the wrong food and forgot items we ordered), the quality of food is good but then the food doesn’t represent any sort of value either given the prices. As far as energy, experience and ambience, the location was half full, too brightly lit and devoid of any sort of atmosphere aside from the group that was scoffing opposite us.

Overall I felt I paid far over the odds for what was otherwise a very average and boring meal and experience. Not what I wanted on a Saturday night, my first night at home in the city for a couple of months.

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TH
London
19 reviews
Dined on 20 April 2018
Overall 3food 4service 3ambience 3

Noisy & service a bit sloppy....but chef skills impressive!!

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LH
Cambridge
1 review
Dined on 1 April 2018
Overall 2food 4service 1ambience 2

The food was very good and our chef was nice and friendly. Otherwise, the service was amongst the worst we have ever experienced. We weren't greeted on arrival. Drinks took ages. The children on our table didn't get their food at all. No desserts were offered and no one spoke to us throughout the meal at all. Dreadful on every level.

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