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Benihana - New York, NY

3.9
4530 reviews
$30 and under
Japanese
Welcome to Benihana New York City, a dining experience unlike any other! Located in the heart of Manhattan, see what made Benihana New York the legend that it is today. Our guests are seated at communal tables, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well as your taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. The restaurant includes a full bar with sushi lounge, great for after-work drinks and meeting friends.

Looking to host an event or private party? Guests looking to celebrate a special occasion can dine in our elegant private dining rooms. Our private dining rooms are always a crowd pleaser. An 18% service charge is added to all guest checks for parties of eight or more.

Support Benihana - New York, NY during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Physical distancing
  • Distancing maintained in common areas
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors
What 4530 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.2
food
3.7
service
3.6
ambience
3.7
value
Noise · Moderate
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michelle
New York Area
2 reviews
Dined a day ago
Overall3food4service1ambience3

Went to celebrate my birthday and we had to ask for ice cream- they didnt sing or take a photo- so sad this place used to be cute to do for birthdays

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall1food1service1ambience3

As far as getting in and reservations were concerned that was fine. But the food was horrid, the chef was absolutely did personality, and we ask for a manager and never got one. Never coming back

Benihana - New York, NY
Responded 16 hours ago

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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D
vipDdavis
New York Area
9 reviews
Dined 6 days ago
Overall1food1service1ambience1

We have eaten many time at Benihana and have always enjoyed it. This time however there were 3 people sitting in the middle chairs one of which only ordered sushi and fried rice (which does not include what goes with the dinner) The chef cooking did not pay attending to the order and gave a middle person a full meal giving her my order of chicken which she took happily knowing full well she never ordered any dinner. It left me with nothing as by the time he came to me their was no food left on the grill (having given it to her) So while everyone ate I sat their and waited for another piece of chicken to come out and be cooked. It was the chef's fault for not reading the order but I the people who sat in the middle laughed enjoying a meal they did not pay for while I waited NOT HAPPY

Benihana - New York, NY
Responded 4 days ago

Dear Ddavis On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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OT
vipOpenTable Diner
San Francisco
3 reviews
Dined 6 days ago
Overall1food2service1ambience1

I just wrote a complaint on the website and Yelp as well. I cannot tell you how terrible this experience has been. First we had a reservation at 5:15 (checked in at 5:10) and didn't get seated until 5:40pm. Once seated they took our order but we still hasn't gotten any water whatsoever until 5:55pm. I had to go outside our room and ask someone for water. I feel like this place had the worst management ever and it's not worth your time and money. I can't believe we've been at the restaurant for almost an hour now WITHOUT eating or drinking anything! WITH a reservation!!

Benihana - New York, NY
Responded 4 days ago

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
1 review
Dined on 10 September 2021
Overall5food5service5ambience5

Was great for me and my partner since it was her birthday

OT
OpenTable Diner
1 review
Dined on 10 September 2021
Overall5food5service5ambience5

Me and my family enjoyed our self

JZ
vipJZ29
New York Area
5 reviews
Dined on 8 September 2021
Overall1food2service2ambience3

We had an issue with the service and our chef kept adding more butter and salt after we asked him not to.

Benihana - New York, NY
Responded 4 days ago

Dear JZ29 We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on 5 September 2021
Overall5food5service5ambience5

Olivia and Nirmal where very professional and excellent customer service.
We enjoy very much.

MH
MrHotelier
New Orleans
8 reviews
Dined on 5 September 2021
Overall5food5service5ambience5

Great food as always! Nick our servers was great. It was hard to accommodate our group of 15 and a baby but the manager made it happen. Always a great time at Benihana for friends’ get-together! Thank you chef Kanai for the great food and great entertainment!

SK
SandraK
New York Area
8 reviews
Dined on 4 September 2021
Overall5food5service3ambience3

Food was good

OT
OpenTable Diner
Argentina
1 review
Dined on 1 September 2021
Overall2food4service2ambience1

We had to wait even when we made a reservation.
It was too loud, too much smelly. Too many people inside

Benihana - New York, NY
Responded on 3 September 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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NY
1sttimetoNYC
1 review
Dined on 1 September 2021
Overall1food1service1ambience1

It was terrible! The chef didn’t even talk. I hate giving bad reviews but really disappointed. yes

Benihana - New York, NY
Responded on 3 September 2021

Dear 1sttimetoNYC Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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HR
HaydeeR
1 review
Dined on 31 August 2021
Overall1food5service1ambience1

I did a party of 10 and there was 7 of us the birthday girl came late and they didn’t let her sit with us when i did the reservation I put 10 NOT 7 I was so mad!

Benihana - New York, NY
Responded on 2 September 2021

Dear HaydeeR On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
OpenTable Diner
1 review
Dined on 28 August 2021
Overall5food5service5ambience5

Geaat food

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A
Angel
New York Area
3 reviews
Dined on 28 August 2021
Overall4food4service5ambience4

Good customer service from Chef Mizan and Hassan.

Benihana - New York, NY
Responded on 1 September 2021

Dear Angel Your feedback is appreciated. We will be sure to share your kind words with the team.

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KT
KimberlyT
New York Area
2 reviews
Dined on 27 August 2021
Overall5food5service5ambience5

It’s always a great experience and delicious food.

Benihana - New York, NY
Responded on 31 August 2021

Dear KimberlyT We are happy you enjoyed the Benihana experience! Come back soon!

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DB
DianaB
New York Area
1 review
Dined on 27 August 2021
Overall4food5service4ambience3

Out reservation was at 8:00pm, we had to wait an hour. This is not right as our table had to be ready and it was not.
Also, our table was supposed to be shared only with 3 people, we ended up sharing with 4 and then 5 because an extra person arrived.
I did not like this at all, we we all tight sitting on the table.

Benihana - New York, NY
Responded on 31 August 2021

Dear DianaB Thank you for your feedback! Come back soon!

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L
Lljwij
1 review
Dined on 27 August 2021
Overall1food1service1ambience1

We was at our table had our appetizer and waited an hour and a half for the chef to come to our table to cook
It was so horrible

Benihana - New York, NY
Responded on 30 August 2021

Dear Lljwij On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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CB
ChristianB
1 review
Dined on 27 August 2021
Overall4food3service3ambience4

Pretty well hand to wait like 20 minutes for our ice cream but all good

Benihana - New York, NY
Responded on 1 September 2021

Dear ChristianB We are happy you enjoyed the Benihana experience! Come back soon!

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OT
OpenTable Diner
New York Area
3 reviews
Dined on 24 August 2021
Overall4food4service4ambience4

Good atmosphere! Only issue was they forgot one of our rice orders but at the end the waiter made up for it by giving us ice cream :)

Benihana - New York, NY
Responded on 30 August 2021

Dear Guest, Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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TN
TarekN
1 review
Dined on 23 August 2021
Overall5food5service5ambience5

Excellent atmosphere amazing food great chef. I loved it.

Benihana - New York, NY
Responded on 26 August 2021

Dear TarekN On behalf of the Benihana team we look forward to serving you again!

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D
Deblee
1 review
Dined on 21 August 2021
Overall2food4service3ambience1

The night my daughters and I were there it was extremely busy. I didn't expect there to be as many people as there were seated around the hibatchi tables. Social distancing was non-existent. We were not even asked to show proof of vaccination upon arrival. The only thing I was asked was to show identification for contact tracing if it was necessary. There was a group of about 14-16 people seated at a table near us that were extremely loud and rowdy. We couldn't even have a conversation without leaning over too talk to each other and speaking loudly ourselves. The atmosphere in the restauratnt was like we were at a college frat party. Besides the atmosphere that night, the food was good.

Benihana - New York, NY
Responded on 23 August 2021

Dear Deblee on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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AM
AMer
Phoenix
1 review
Dined on 21 August 2021
Overall1food1service1ambience1

Very disappointing dinner. They cram as many people into the building as possible. We sat backed up to a computer that the staff kept standing by and talking loudly while we were trying to enjoy the chef's show. The chef was very new and couldn't do one of his "tricks" correctly at all. The soup was bland boring broth. The salad was sour and wilted. The rice was cold. The veggies consisted of all onions and a couple of zucchini. The filet mignon was actually very good. The staff was pushy and in a hurry. Zero ambiance. We thought Benihana would be a trusted brand you could count on, but sadly, I would never go to one again.

Benihana - New York, NY
Responded on 26 August 2021

Dear AMer On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
New York Area
1 review
Dined on 21 August 2021
Overall5food5service5ambience5

Omg the food was amazing. The chef was amazing and funny

OT
OpenTable Diner
1 review
Dined on 20 August 2021
Overall5food5service5ambience5

My daughter’s 13th birthday. The staff was great…the chef was entertaining and cooked the food very well!

Benihana - New York, NY
Responded on 23 August 2021

Dear Guest Thank you for celebrating your special occasion with the Benihana team!

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OT
OpenTable Diner
New York Area
1 review
Dined on 20 August 2021
Overall1food1service3ambience1

Our waiter was great. The chef performing hibachi style cooking was not the most energetic at all. The food was mediocre at best and this is due to the quality of the food as well as a fly being on the grill. I also noticed that he cooked a vegetarian / vegan meal on the same grill that he just made meat on didn't clean the grill off and did not use different utensils to make the vegan or vegetarian meal.

FS
FloS
1 review
Dined on 19 August 2021
Overall2food2service2ambience2

Please do not waste your time here. The soup was lukewarm, dressing was nasty, steak wasn't enjoyable, the big shrimp were too fishy. For the price, you might as well enjoy any one of the many authentic New York City restaurants with much higher quality. This is just like dining in an assembly line.

T
Tasnia
1 review
Dined on 19 August 2021
Overall5food5service5ambience5

Everyone was so nice and welcoming. I loved all the employees there they made my experience outstanding!

DM
DorianM
1 review
Dined on 17 August 2021
Overall4food4service2ambience4

The lady waiter was very rude asking for tips. Blow the experience.

OT
OpenTable Diner
New York Area
3 reviews
Dined on 17 August 2021
Overall5food5service5ambience5

Took my son here for his 10th birthday. We all had a great time and our server (I believe her name was Naomi) was over the top beyond amazing!!!! We all enjoyed ourselves tonight.

Benihana - New York, NY
Responded on 19 August 2021

Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

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MC
MariselaC
1 review
Dined on 15 August 2021
Overall5food5service5ambience5

Excellent food, excellent place, excellent restaurant

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AB
AyeBK
New York Area
1 review
Dined on 14 August 2021
Overall2food4service1ambience1

Sat at the bar, and was ignored. White passing folks, immediately served. Do better.

Also, probably a COVID Hotspot.

OT
OpenTable Diner
San Diego
2 reviews
Dined on 14 August 2021
Overall2food5service3ambience2

Birthday and no one asked if we were celebrating somet

Benihana - New York, NY
Responded on 16 August 2021

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
N
Niasias
1 review
Dined on 14 August 2021
Overall5food5service5ambience5

Very great experience the staff are super welcoming and the food was amazing drinks too I’d definitely be back again soon

OT
OpenTable Diner
New York Area
2 reviews
Dined on 13 August 2021
Overall4food5service3ambience4

It would have been perfect it there was air conditioning! It was so hot before they even started cooking! Other than that it was fun and the food was good

OT
OpenTable Diner
1 review
Dined on 13 August 2021
Overall5food5service5ambience5

Had a amazing time

OT
OpenTable Diner
New York Area
7 reviews
Dined on 12 August 2021
Overall2food4service2ambience3

It was my mother’s 55th birthday and the chef was very nice and welcoming but as of the staff it was not nice at all we waited almost 45 minutes for our food and drinks the waitress got our order wrong but overall the food was good .

Benihana - New York, NY
Responded on 13 August 2021

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
OT
OpenTable Diner
1 review
Dined on 11 August 2021
Overall2food3service1ambience2

Poor waiter… sat later than RSVP which is okay but took an hour to get our drinks.

Benihana - New York, NY
Responded on 13 August 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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C
Celine
1 review
Dined on 11 August 2021
Overall3food2service3ambience2

Good wasn’t all that great . The vibes were okay . But the food could be better. The yum yum sauce need some help it did not taste like yum yum sauce.

Benihana - New York, NY
Responded on 16 August 2021

Dear Celine We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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MS
MelanieS
1 review
Dined on 9 August 2021
Overall3food2service3ambience1

this women was being loud af ruined my mood and i didnt like the noodles otherwise fine

Benihana - New York, NY
Responded on 10 August 2021

Dear MelanieS We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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FAQs

You can order delivery directly from Benihana - New York, NY using the Order Online button. Benihana - New York, NY also offers delivery in partnership with Postmates and Uber Eats. Benihana - New York, NY also offers takeaway which you can order by calling the restaurant at (212) 581-0930.

Benihana - New York, NY is rated 3.9 stars by 4530 OpenTable diners.

Benihana - New York, NY does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

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