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Benihana - Ontario, CA, Ontario, CA

Benihana - Ontario, CA

4.3
4.3
4242 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! If you are a Chef's Tale member celebrating a birthday, please remember that you MUST print your birthday certificate prior to celebrating at Benihana. Enjoy a crafted meal from one of our chefs or sushi prepared by a talented sushi chef and indulge in a specialty cocktail. The restaurant was designed to mimic the azekura-style, reminiscent of a Japanese country storehouse. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

All reservations must be confirmed by the day of your reservation. Please reply to the reminder text or call the restaurant to confirm at 909-483-0937

Arigato! We'll see you soon!

Make a booking

2 people

19:30


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  • Order online
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Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Hours of Operation

    Sat 11:00–23:00 Sun 11:00–22:00 Open Mon–Fri 11:00–15:00 Dinner Mon–Thu 15:00–22:00 Fri 15:00–23:00 Happy Hour Mon–Thu 16:00–19:00

  • Phone number

    (909) 483-0937

  • Payment Options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress Code

    Smart Casual

  • Area

    Ontario

  • Cross Street

    Between Haven and Milliken

  • Parking Details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine

What 4,242 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.5Food
  • 4.2Service
  • 4.2Ambience
  • 4Value

NoiseModerate

Loved For

  • Inland Empire

    Group Bookings

  • Inland Empire

    Special Occasions

  • Inland Empire

    Most Booked

Sort by

Filters

  1. FV

    FelixV

    1 review

    5.0

    1 review

    Dined today

    overall5food5service5ambience5
    It was amazing the drink are the best food and ambient is full of good vibes
  2. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined today

    overall5food4service3ambience5
    Birthday, portions are small and took awhile to get drinks
  3. OT

    OpenTable Diner

    Los Angeles

    6 reviews

    vip
    3.0

    6 reviews

    Dined 1 day ago

    overall3food4service3ambience3
    While we were sitting at the table and the chef was preparing for a cricket hot on the onions on the grill and then jumped into my boyfriends plate with his good. The chef’s response was was lackadaisical and he just kept cooking as if there wasn’t a bug on the food and in my boyfriend’s plate. He had to be told that we did not want the onions that the cricket was on on the grill, that my boyfriend needed a new plate and the food that was on his plate needed to be replaced, and that he needed to clean the grill. Those things should have been done without the customer telling him.
  4. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    2.0

    3 reviews

    Dined 1 day ago

    overall2food3service3ambience2
    Had an appointment at 9:15pm, didn’t get seated until 9:45pm. Then the chef didn’t start cooking until 10:30pm. While the chef was cooking a cricket hopped on the cooking stove and then hopped on a person at the table plate and the chef got mad at our reaction and then got mad when we asked him to clean the stovetop off do to the cricket. All we received was a sorry. Not too happy with this trip.
  5. TR

    TrevelyanR

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5
    Great experience looking forward to coming again 😀
  6. CM

    ChristopherM

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Had a great time! The food was great, our waited was amazing. Cook was fantastic!!
  7. MP

    MariaP

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food1service1ambience1
    The chef did not talk at all nor, creative when cooking. It was boring. He had ALL foods on the grill at the same time and didn’t wipe down the grill. Our food was not tasteful. Our shrimp, veggies, and fried rice, and chicken had the burnt leftovers on our food due to not wiping the grill as he cooked. We’ve never experienced this before.
  8. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food2service1ambience4
    First off what is Hibachi without yum yum sauce? We waited over 1 hr until a cook showed & they didn’t even have yum yum sauce. The experience was very subpar, I was not amused. Sadly my worst Benihana experience to date
  9. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined 2 days ago

    overall2food3service1ambience1
    Well first of all it was my birthday and we always go here bc the first time we ever went it was fun. Now it just is a very sad place to celebrate. The waitresses r over worked, by the time you get your food it’s ethier raw or cold. They totally forgot all about my birthday. The cook didn’t even do any tricks we didn’t see our waitress for 3 hours. The drinks took forever to come out At least 1 hour. Reservations was for 8:45 and I didn’t leave that place til almost every worker was leaving. The girls I was with they knew it was my birthday bc they heard me tell the occasion and they knew they forgot about it so they had to tell some random guy and he went in and got me ice cream and sang to me real loud. They said his name was Joshua poo. He was the best one there. Overall the food that was cooked on the grill tasted good but bad experience just being there waiting so long. They really went down hill. Don’t go there if you want to eat late bc you won’t get your food for hours after. So sad they ruined my birthday. Also they didn’t take a picture of family for my birthday very upsetting bc i get one every year! Won’t ever go back to this place if they paid me a million dollars. The manager at the place finally checked us out after searching for someone to get boxes and bills. Ridiculous
  10. AS

    AmaniS

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food4service3ambience2
    Needs cleaning, bathrooms were dirty, the floor was dirty everywhere. All silverware tasted like vinegar.
  11. BB

    BzBee

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined 3 days ago

    overall3food4service3ambience3
    Make sure you have plenty of time to eat here. Seated at 7:15 pm, and started eating at 845. A bit much but at least you know your food is cooked fresh- We ordered a Cali Roll as an appetizer and didn't receive it until part of our food was on the table.
  12. MS

    MelaniaS

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food5service3ambience1
    Food is great but waiting time even with reservations is ridiculous.
  13. C

    Chavoleen

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food5service3ambience5
    We had a reservation at 845pm and they did not seat us until almost 945pm.They said they were under staffed but did not tell us that when we first asked what time we would be seated.They said bigger party’s were first we were only a party of 2 made no sense had a reservation.The waitress could of checked in more our drinks were empty several times.The food was excellent everything was cooked perfect.Just expect to wait past your reservation time since there short staffed
  14. L

    Lavenderose

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    My husband and I had a really good experience and met some really nice people at our table. Our chef was excellent in his customer service and professionalism.. He knew exactly exactly how to cook our meat meet and was very tender and delicious with a medium well done filet minion steak. We will definitely be returning. However, we were a bit surprised at the way customers were dressed for this venue considering it is a nice restaurant and you have to get a reservation before you attend. It was a bit difficult to talk due to the high volume in the venue. I would still recommend this place due to the great food and customer service.
  15. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food1service5ambience5
    Food was salty
  16. P

    Pete

    Los Angeles

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    This is a great place to eat but much like every where portion sizing are decreasing
  17. CC

    CelineC

    Los Angeles

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food1service1ambience1
    No silverware our waitress didn’t check up on us we had to remind her about the Ice cream… they never offered us the tea. No refills but the worst was the chef. He looked very unhappy and kept his month open so he almost drooled on our food. I was not able to eat I was only checking the minute his saliva dropped. It was very disgusting and I had to stay calm and not say anything to not ruin my daughters bday 🥺
  18. DT

    DianaT

    1 review

    2.0

    1 review

    Dined 4 days ago

    overall2food5service2ambience3
    Our chief was not very interactive but the food was delish. Also the server burned my guest with the lighter when she lite the candle. She seemed to be in a hurry.
  19. MB

    MariaB

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Great service great food we had a great time for my wife's bday
  20. G

    Gamble

    Los Angeles

    30 reviews

    2.0

    30 reviews

    Dined 4 days ago

    overall2food3service1ambience2
    The food is OK but our server disappear "like 20 minutes" after taking order and they didn't even give the bowls to the chef...
  21. N

    Nick

    Las Vegas

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food4service1ambience2
    The service was terrible especially for our table. Extra wait for the drinks, dessert and even the check. Got in 15 min before our reservation at 7:30. The wait for the table was reasonable but everything after that went down hill besides the chef. Other tables that came after we were seated us left before us. We waited for a long time for our check just which was not printed until after 10 pm with nothing to do . Then we had to look for someone to check us out since our waitresses seemed more focused on other tables. It was a different waiter (guy who leads the bday songs) who finally checked us out after spending 3hrs. It was a terrible experience especially for kids. Other prior visits had been great but last night was a disappointment especially for our son who was celebrating his birthday.
  22. N

    Norris

    Nashville

    6 reviews

    5.0

    6 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    Great food, well prepared. Fast, friendly service
  23. OT

    OpenTable Diner

    Los Angeles

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food5service3ambience5
    Took my sister out to celebrate a recent promotion . We arrived 15 minutes early . We were seated on time but did not have our server greet us until maybe 10-15 minutes later. When the server arrived she said give me 3 minutes I’m going to finish up with my last table . We waited maybe another 10 minutes . I finally got up and went to speak with someone about a possibility of someone grabbing at least our drinks for our table while we were waiting . Communication is key and it would’ve been nice if someone helped the server out until she was ready to help us or we should of never been seated until she was ready . The server was lovely once we got started but it was a rough start which made the experience not so great . Two people from the table even got up and left because we were waiting so long with no communication. Hopefully this doesn’t happen again .
  24. NR

    NicoleR

    1 review

    1.0

    1 review

    Dined 5 days ago

    overall1food1service2ambience1
    Restrooms terrible, food not seasoned. Reservation at 8:30 didn’t eat until 10:30. People who came 30-45 minutes after my family ate before we did. Overall restaurant needs to be remodeled
  25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Our chef was amazing. There was also a busboy who was the sweetest man! It was such a hospitable environment…. Loved everything about my dining experience.
  26. OT

    OpenTable Diner

    Los Angeles

    10 reviews

    5.0

    10 reviews

    Dined 6 days ago

    overall5food5service5ambience4
    We came for our anniversary dinner and had a fun time with delicious food. Our server was funny, attentive, and did a great job making sure our needs were met. Our chef was great too, friendly and very generous with the portions. Overall, a great time.
  27. TH

    TeresaH

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food5service1ambience5
    The server was really rude and had forgotten our drinks. She had aditude and seemed like she really didn't want to be there. The cook was awesome and funny. Food was really good and so tasty. Table: there were at least 6 tables that were dirty when we got there and stayed like when we left. A little disappointed. I feel like that location is going down.
  28. DW

    DoloresW

    Orange County

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    Olaf is an awesome bartender and we keep going back cause of him
  29. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food4service5ambience5
    The service and ambiance was extremely acceptable. Although, I have not been to Benihana in over 25 years and the chefs were doing the same table tricks. My grandkids (8 & 6) were amused for 10 min. then papà had to conversations with them until dinner was over. Again the service and our chef were on point. Thank you for your time.
  30. OT

    OpenTable Diner

    Las Vegas

    4 reviews

    1.0

    4 reviews

    Dined 7 days ago

    overall1food2service3ambience3
    This place looks old and run down . I have never spent 2 and a half hours anywhere to eat dinner . We had a reservation at 8:30 and it took so long to get served . Also the cook over salted the food . Rice had hard pieces in it .
  31. P

    Pancho

    1 review

    5.0

    1 review

    Dined on 25 June 2022

    overall5food5service5ambience5
    We visited the bar before our table was ready and the barmaid was a terrific person with a contiguous laughter that made the time go faster and pleasant
  32. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 24 June 2022

    overall4food1service5ambience5
    Comida no buena y tardan mucho en comenzar a preparar
  33. RB

    ReginaB

    Los Angeles

    1 review

    1.0

    1 review

    Dined on 22 June 2022

    overall1food1service1ambience1
    Asked to have my party of 3 reservation at 9:30, she confirmed then said oh no, it has to be 9:45 because of the party size. Come to find out, they put me down for 4 instead and that’s why I had to have a later reservation. Sat down, ordered drinks after 20 mins of sitting there without any service, then when she brings the drink out, she drops it and breaks it all over the grill. So we had to move tables, to a filthy grill this time. Ordered my food, it’s now 10:30, then 15 mins later (10:45) she comes out and says “oh sorry there’s no more rice.” That’s what my family goes to the restaurant for! And we couldn’t have been told this 15 mins ago? Needless to say, we didn’t even stay for the reservation and my whole evening was ruined because we couldn’t even go anywhere else for dinner because by that time all other restaurants were closed or closing soon. This was supposed to be a special event for my husbands birthday.
  34. C

    Cristina

    1 review

    5.0

    1 review

    Dined on 21 June 2022

    overall5food5service5ambience5
    Great food and great service. Definitely recommend.

    Benihana - Ontario, CAResponded 1 day agoDear Cristina Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

  35. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on 21 June 2022

    overall1food2service1ambience1
    Plates were dirty, service was so late and inconvenient although waitress was really nice. Chef was super slow and took over an hour to cook for for 6. Was not not a good experience. First and las time to dine here. Heading back to wabi sabi!

    Benihana - Ontario, CAResponded 1 day agoDear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  36. BL

    BrendaL

    Los Angeles

    1 review

    1.0

    1 review

    Dined on 21 June 2022

    overall1food3service2ambience2
    We had to wait for about an hour to start getting our food after we ordered, chef Mike wasn’t even with the portions of food leaving my husband with less rice and shrimp than the rest of us. Nobody came to sing happy birthday and we didn’t get a picture either, took forever for a server to get our appetizer or even the check! Bathrooms were a mess, no toilet paper, no hand soap and trash was all over the place. Ordered a gift card for my husband 2 days prior to our visit and received it over a week later and now Customer Service is refusing to give me a refund saying i used it.. We come for our birthdays and we are usually happy with everything but this time it was a complete mess!!
  37. KP

    KayP

    Los Angeles

    1 review

    4.0

    1 review

    Dined on 21 June 2022

    overall4food5service4ambience4
    As usual, food was great, but we were very disappointed that we did not get any hibachi vegetables which were supposed to come with our dinners as we had in the past.(As we were finishing our dinner, we also noticed that these vegetables were provided to the people at the table in front of us...) Also, the noise level seemed louder than usual, making it very difficult to carry on a conversation except with the person sitting right next to us. Finally, for a high class restaurant, attention to the women's restroom was definitely lacking! There were paper towels overflowing in the waste bins and onto the floor as well as toilet paper absent in some of the stalls. Still, I would recommend the Ontario Benihana (which I have visited many times in the past 20 years or so) because of the overall great service and excellent food but with 4 stars rather than 5. It should be noted that 3 of the 5 guests at our table had never been to this facility, nor had they been to ANY Benihana for over 25 years and were not aware of the lack of vegetables until we told them; however they ALL complained about the noise level.

    Benihana - Ontario, CAResponded 1 day agoDear KayP Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  38. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on 20 June 2022

    overall5food5service5ambience5
    Great food and great service! We love coming to Benihana for Special Occasions.

    Benihana - Ontario, CAResponded on 21 June 2022Dear Guest Thank you for celebrating your special occasion with the Benihana team!

  39. NB

    NoelleB

    Los Angeles

    1 review

    3.0

    1 review

    Dined on 20 June 2022

    overall3food3service3ambience2
    Food was alright, our chef didn’t do any of the “show” that is normal for benihanas, he basically came and cooked and left, no egg toss, no shrimp toss, barely spoke a word. It was my dad and brothers first time at a Benihanas and i was disappointed they didn’t get to have the full Benihanas show experience. Our waitress was nice but didn’t often ask or check or refills on drinks, granted it was Father’s Day but I keep getting let down every time we come and not getting the full experience.

    Benihana - Ontario, CAResponded on 21 June 2022Dear NoelleB Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  40. OT

    OpenTable Diner

    Los Angeles

    1 review

    4.0

    1 review

    Dined on 19 June 2022

    overall4food5service4ambience5
    Great experience but we did not get seated till 1 hour after our reservation, and didn’t even get our orders taken till 30 min after we got seated. It’s hard to wrap your around around that especially when your hungry and no one at least keeps you in the loop your just sitting there waiting and wondering.

    Benihana - Ontario, CAResponded on 21 June 2022Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Ontario, CA using the Order Online button. Benihana - Ontario, CA also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Ontario, CA is rated 4.3 stars by 4242 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:30


Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats
Google Map for Benihana - Ontario, CA

3760 E Inland Empire Blvd Ontario, CA 91764

Additional information

  • Cross Street

    Between Haven and Milliken

  • Area

    Ontario

  • Hours of Operation

    Sat 11:00–23:00 Sun 11:00–22:00 Open Mon–Fri 11:00–15:00 Dinner Mon–Thu 15:00–22:00 Fri 15:00–23:00 Happy Hour Mon–Thu 16:00–19:00

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Dining style

    Casual Dining

  • Dress Code

    Smart Casual

  • Parking Details

    Public Lot

  • Payment Options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine

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