Benihana - Plano, TX

4.1
2536 reviews
$30 and under
Japanese
Welcome to Benihana in Plano, Texas, where you’ll find a dining experience unlike any other! Our guests are seated at communal hibachi grill tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well as your taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi and sashimi prepared by a talented sushi chef and indulge in our famous, award-winning signature hot sake or a specialty cocktail.

Benihana Plano is located in The North Shops at Legacy near the fountain, where the colorful dancing waters provide a dazzling background from which to enjoy your Teppanyaki meal.

We offer complimentary valet parking for dinner on Friday and Saturday.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Physical distancing
  • Distancing maintained in common areas
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2536 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.4
food
4.1
service
3.9
ambience
3.9
value
Noise · Moderate
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clemw
Dallas
1 review
Dined a day ago
Overall5food5service5ambience5

Great meal. Love it. Will always come back. Good food!

OD
OccationalDiner
1 review
Dined 2 days ago
Overall3food5service2ambience2

We had two people at our table for their birthday, my son being one of them. The cook twirled his spatula for about 20 seconds when he started, but then did no other interesting thing. Cooks at other tables were making fire volcanos with onions and oil, but we got nothing. Its been a long time since i've been to Benihana, and while the food was very tasty, it wasn't worth the $'s as the whole point is to be entertained. Well, there was no entertainment for us. Will not be going back.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall4food5service3ambience3

The host and manager at this place sucked majorly. I was asked to move my reservation up from 10:45 to 10pm only to get there and have to wait to be seated at 10;30 (I could’ve just kept my original time). When I spoke with the manager asking how long the wait would be after the first 15 mins he literally walked off in the middle of my sentence. Once we were seated we received excellent service from Isaac and the Chef was one of the most entertaining chefs I had. Food was amazing and the drinks were good.

OT
OpenTable Diner
Dallas
1 review
Dined 5 days ago
Overall4food5service5ambience4

It was a great experience but hopefully all the smoke they have could be fixed

Benihana - Plano, TX
Responded 6 hours ago

Dear Guest We are happy to hear that you enjoyed the dining experience!

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LI
LoveItalian
Dallas
5 reviews
Dined 5 days ago
Overall2food5service1ambience2

Benihanas used to be a consistent solid 4-5 Star place to eat. But this one in Plano simply continues to miss the mark in service for the amount of money it cost to eat here. Literally have to BEG numerous times for drink refills to where it seems the owner has made it an order to NOT provide so many refills. Also had 1 order for a Bento Box and was never delivered. We had to remind them and it still delayed us from leaving as we had to wait for them to put it in a to go box since our full party of nine were done and ready to leave! And if you went here for the extremely entertaining cooks, forget about it since that's no longer provided! Also was celebrating a bday and due to shortage of staff, just guessing, it was another big delay to have them sing Happy Birthday. Wasn't a big deal but just another delay. We did agree that going during lunch and ordering off the lunch menu seem to provide a much better cost. Overall, food is still good but overall service has significantly decreased but should be EASILY fixed by putting just a few more people on the floor! Have the host help, have the Mgr help, the owner, whatever it TAKES! Denying us consistently for 4 straight visits in 4 months has us no longer going to this location:( Sad because it used to be a sure thing when we had family events or visitors from out of town:(

Benihana - Plano, TX
Responded 2 days ago

Dear LoveItalian on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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KS
KaderS
1 review
Dined on 24 November 2021
Overall2food2service2ambience2

Quality of food was horrible. Staff wasn’t receptive to customers.
The total experience was lousy.

Waste of money.

Benihana used to be a quality experience overall.

Extremely disappointed and I feel that my money spent wasn’t worth the experience I received.

Benihana - Plano, TX
Responded 3 days ago

Dear KaderS On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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AM
AmandaM
Dallas
1 review
Dined on 24 November 2021
Overall1food1service1ambience3

We go every year the Wednesday before thanksgiving and usually one other time and this was our worst experience. We were very rushed by our hostess and chef. The restaurant wasn’t even half full so don’t understand the rush. The chef barely interacted with us. Barely did any tricks. The food was not the same taste and several of us were very sick when we got home. Not sure we will return.

Benihana - Plano, TX
Responded 3 days ago

Dear AmandaM On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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U
Unknown
1 review
Dined on 23 November 2021
Overall1food2service2ambience1

This was a horrible experience! We waited over an hour to be seated. Remind you we had a reservation. Then it was a long wait for the chef.

Benihana - Plano, TX
Responded 3 days ago

Dear Unknown We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on 22 November 2021
Overall2food5service3ambience5

I purchased a $200 gift card online, a special from Benihana. I couldn’t use it at the store, it declined. I then contacted Benihana guest services and no one has contacted me yet.

OT
OpenTable Diner
Dallas
2 reviews
Dined on 22 November 2021
Overall5food5service5ambience5

So if you guys go, please ask for Dijon as your host. He knows his stuff and will help make any occasion a delightful one!!

Benihana - Plano, TX
Responded a day ago

Dear Guest We are happy you enjoyed the Benihana experience! Come back soon!

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GB
vipGeorgetteB
Dallas
14 reviews
Dined on 22 November 2021
Overall5food5service5ambience5

We had a blast!!! The whole family. It was a lot of fun. Great service. Great food. Thank you.

Benihana - Plano, TX
Responded a day ago

Dear GeorgetteB Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

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OT
vipOpenTable Diner
Dallas
5 reviews
Dined on 22 November 2021
Overall5food5service5ambience5

We were blown away by how clean they were keeping the restaurant. Hand sanitizer everywhere. The cleaning staff was thoroughly cleaning all surfaces. Exactly what we want all restaurants to do!

Benihana - Plano, TX
Responded a day ago

Dear Guest thank you so much for your feedback, we hope to see you back again soon!

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OT
OpenTable Diner
San Francisco
1 review
Dined on 21 November 2021
Overall2food2service3ambience3

It is hit or miss. We’ve been there when the food was excellent but it seems the last two times the food wasn’t as good. Very disappointed the last time.

Benihana - Plano, TX
Responded 3 days ago

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
vipOpenTable Diner
Dallas
26 reviews
Dined on 21 November 2021
Overall5food5service5ambience5

We went for my sons 10th birthday! The chef and waitress gave excellent Customer Service and was very attentive. The food was excellent. They really went above and beyond to provide the experience!

Benihana - Plano, TX
Responded a day ago

Dear Guest Thank you for celebrating your special occasion with the Benihana team!

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OT
OpenTable Diner
1 review
Dined on 20 November 2021
Overall1food1service1ambience1

One of the worst service I ever had in my life. Chef and manager don’t even how to provide customer service and in-fact they teaching us lesson like we are in school. Manage stood up and told that was head chef and that chef doesn’t even know how to cook food. Seems like a first time learner to us. We never recommend this location to anyone.

Benihana - Plano, TX
Responded on 22 November 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MM
ManiM
1 review
Dined on 20 November 2021
Overall2food2service2ambience2

First our table was next to the Restroom. Host was good but Chef was not pleasant. The fried rice he cooked 😋 was dry. The steak we ordered looked like Chuck steak. We used to enjoy Benihana in Dallas. Will not come again at this place.

Benihana - Plano, TX
Responded on 22 November 2021

Dear ManiM On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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RR
RickR
Dallas
33 reviews
Dined on 19 November 2021
Overall4food4service4ambience3

If you know what you are doing then in sure fine. They don't explain. Fried rice by itself isn't great. I dont need the salad. I wish they would give menus vs QRcode. The chef was fun and tried.

Better for groups for sure. It was a good date night in the grand scheme.

Benihana - Plano, TX
Responded on 23 November 2021

Dear RickR We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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LT
LeahT
1 review
Dined on 19 November 2021
Overall5food5service5ambience5

Awesome experience the entire family will love no matter how old!

Benihana - Plano, TX
Responded on 23 November 2021

Dear LeahT Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

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MV
vipMaritzaV
Philadelphia
2 reviews
Dined on 18 November 2021
Overall5food5service5ambience5

The only complaint I have is the the chef was not interacting with us

Benihana - Plano, TX
Responded on 23 November 2021

Dear MaritzaV Thank you for your feedback! Come back soon!

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KT
KristiT
Dallas
4 reviews
Dined on 18 November 2021
Overall3food4service3ambience3

Just okay. Went to celebrate a birthday and let them know that on the reservation. They totally ignored my request. The food was ok. Nothing to rave about. Just another hibachi restaurant. It was super crowded and very noisy. We did have great company at our grill and enjoyed meeting and talking with them. They were the best part of the meal. Can't say I would go back anytime soon.

Benihana - Plano, TX
Responded on 22 November 2021

Dear KristiT On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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MF
MichaelF
Dallas
1 review
Dined on 15 November 2021
Overall5food5service5ambience5

Great fun and my grandchildren loved it, plus the food was wonderful.

Benihana - Plano, TX
Responded on 17 November 2021

Dear MichaelF Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

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VS
VeronicaS
1 review
Dined on 14 November 2021
Overall5food5service5ambience5

Ty did a great job as well as our server. The team was attentive. Though the family was a bit sick afterwards.

Benihana - Plano, TX
Responded on 18 November 2021

Dear VeronicaS thank you so much for your feedback, we hope to see you back again soon!

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OT
OpenTable Diner
Dallas
1 review
Dined on 14 November 2021
Overall5food5service5ambience5

Excellent service

Benihana - Plano, TX
Responded on 17 November 2021

Dear Guest Thank you for your feedback! Come back soon!

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MM
MandMMint
London
6 reviews
Dined on 13 November 2021
Overall2food3service1ambience2

Birthday dinner. Nothing special… will go somewhere else for birthday. You can sign up for birthday voucher but can only be used during certain times! Service wasn’t special either. Disappointed

Benihana - Plano, TX
Responded on 16 November 2021

Dear MandMMint On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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M
Mark66
Dallas
1 review
Dined on 13 November 2021
Overall2food1service3ambience2

Overpriced and the portions were really small
40 for 5 scallops a dime size
You can buy a entire pound for 30 dollars

Benihana - Plano, TX
Responded on 16 November 2021

Dear Mark66 Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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P
Prazer
Dallas
6 reviews
Dined on 13 November 2021
Overall3food3service2ambience3

The front of store employees were not very welcoming or particularly helpfu, though we had reservations they seem out out that we were not all there when we checked in though it was 15 minutes before our reservation. At 7pm our reservation time, we checked in again, and told it would be 5-15 minutes25 minutes later we are seated, no apology for their lateness. After we were seated it was another 10 minutes till we saw a waitress, then another 10 minutes till the cook came to the table. The presentation was subpar- the cook threw the food on our plates, no construction of keeping the chicken and vegetables and filet separate. Very disappointed

Benihana - Plano, TX
Responded on 16 November 2021

Dear Prazer On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JC
JasonC
Dallas
6 reviews
Dined on 13 November 2021
Overall5food5service5ambience5

Food was excellent. Chef was entertaining and properly cooked the food. The bar staff was attentive and happy.

Benihana - Plano, TX
Responded on 17 November 2021

Dear JasonC We appreciate you dining with Benihana, thank you for the kind words!

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OT
OpenTable Diner
Las Vegas
1 review
Dined on 13 November 2021
Overall5food5service5ambience5

Great service.

Benihana - Plano, TX
Responded on 17 November 2021

Dear Guest We are happy to hear that you enjoyed the dining experience!

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OT
OpenTable Diner
Dallas
1 review
Dined on 12 November 2021
Overall2food3service2ambience3

The Chef seemed tired and didn’t do any tricks like they use to do. The waitress didn’t know how to explain the menu and told us we needed to choose rice or noodles, as they were included in the Feast as they call it. We ordered it and we were charged extra for that. We didn’t say anything. Just left knowing that we won’t go back or recommend the place.

Benihana - Plano, TX
Responded on 16 November 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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vipAlisonD
San Antonio
27 reviews
Dined on 11 November 2021
Overall4food3service3ambience3

We were in and out in 50 minutes. Chef was so fast, not entertaining, felt like we were being rushed out, a speed dinner. Veggies were under cooked and the chef was practically throwing them on our plates hurrying so much that a lot flew off our plates. Waitress wasn’t friendly either. Sauces seemed thinned out and not as good as in the past. A bit disappointing for an almost $300 dinner. Also disappointing that happy hour is not at the tables and we have to go to the bar for that. Not sure we will return, not as good as it used to be.

Benihana - Plano, TX
Responded on 16 November 2021

Dear AlisonD We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
Toronto
4 reviews
Dined on 7 November 2021
Overall4food5service5ambience1

Average hibachi exp. not as high end as I have experienced in London , UK

Good food, great service but the ambience was casual unlike London UK venue

Benihana - Plano, TX
Responded on 12 November 2021

Dear Guest thank you so much for your feedback, we hope to see you back again soon!

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OT
OpenTable Diner
1 review
Dined on 6 November 2021
Overall5food5service5ambience5

Everything was awesome

Benihana - Plano, TX
Responded on 11 November 2021

Dear Guest thank you so much for your feedback, we hope to see you back again soon!

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A
Alyssa
Dallas
1 review
Dined on 6 November 2021
Overall3food4service5ambience3

Our server was nice but our chef did not interact with us much. For the price of Benihana vs other hibachi restaurants, I expected better entertainment.

A
Angel
1 review
Dined on 5 November 2021
Overall4food5service5ambience4

Quite the fun evening. Service and food were outstanding. The only thing missing are comfortable chairs & the napkins that you clean your hands with.

OT
OpenTable Diner
Las Vegas
1 review
Dined on 3 November 2021
Overall5food5service5ambience5

Great experience

Benihana - Plano, TX
Responded on 10 November 2021

Dear Guest We are happy you enjoyed the Benihana experience! Come back soon!

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OT
vipOpenTable Diner
Dallas
2 reviews
Dined on 3 November 2021
Overall3food5service4ambience3

We enjoyed our server, our chef, the food was great and a good value. We sat at a fun table.

The hostesses, not the nicest experience and unfortunately they are the 'first impression'.

Benihana - Plano, TX
Responded on 9 November 2021

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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RW
RainaW
Dallas
1 review
Dined on 1 November 2021
Overall3food4service3ambience4

If you’ve been to Benihana before then it’s pretty much the same experience. However during the pandemic I e noticed there’s a lot of subtle changes that’s not communicated to a frequent customer like myself. My entire table (separate parties) ordered vegetable fried rice but was given chicken fried as well as charged for it also. Unbeknownst to any of us after carefully reviewing our checks, our waitress advised vegetable fried is not longer an option. Only chicken, steak, & shrimp are available. I believe this should have been clearly communicated upfront to customers when ordering so informed decisions could be made. I was also charged for several additional sauces to go that I did not request nor receive. Ultimately when I left I felt like I was taken advantage of and violated. I’m not sure if this the new “pandemic” practice but it’s disappointing. I’m not sure I’ll be returning to the restaurant anytime soon. Overall a birthday celebration that went sour is how I’d describe the evening.

Benihana - Plano, TX
Responded on 9 November 2021

Dear RainaW on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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OT
OpenTable Diner
Dallas
3 reviews
Dined on 1 November 2021
Overall2food2service4ambience2

Our waiter was exceptional, however the place was short staffed and our hibachi chef didn’t really seem like he was in the mood to cook. The other chefs were doing all kinds of neat tricks. Our chef just seemed to go thru the motions. This was our first time coming to Benihana. I just thought that they were the gold standard in hibachi cooking. Overall experience was just meh.

Benihana - Plano, TX
Responded on 2 November 2021

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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S
vipSteph
Dallas
25 reviews
Dined on 31 October 2021
Overall5food5service5ambience5

Fun as always.

LA
LinsyA
1 review
Dined on 30 October 2021
Overall5food5service5ambience5

Such a fun experience!! The food was delicious and there was so much of it left over!

FAQs

You can order delivery directly from Benihana - Plano, TX using the Order Online button. Benihana - Plano, TX also offers delivery in partnership with Postmates and Uber Eats. Benihana - Plano, TX also offers takeaway which you can order by calling the restaurant at (469) 467-2242.

Benihana - Plano, TX is rated 4.1 stars by 2536 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

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