Benihana - Puente Hills, CA

4.4
2799 reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana in Puente Hills is beloved by families who have been returning for generations and boasts a loyal following of Benihana fans who enjoy delicious teppanyaki dining as well as fresh and savory sushi. Benihana is located just a short drive from the championship Industry Hills Golf Course at Pacific Palms hotel. An 18% service charge is added to all guest checks for parties of eight or more. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Physical distancing
  • Distancing maintained in common areas
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2799 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.6
food
4.3
service
4.3
ambience
4.2
value
Noise · Moderate
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MH
MichaelH
1 review
Dined 2 days ago
Overall5food5service5ambience5

Alex was great. He made an effort to make everyone feel welcomed

C
evelynC
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great place and great food and awesome customer service.

MV
MariaV
Los Angeles
1 review
Dined 4 days ago
Overall2food2service2ambience2

Yea it was not the best experience this night. Restaurant was shorthanded on chefs so the wait for someone to cook was over 30 minutes. The chef we got didn’t do a show and probably because they were shorthanded. Should review their reservations to ensure proper coverage

Benihana - Puente Hills, CA
Responded 3 days ago

Dear MariaV On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
San Diego
1 review
Dined 5 days ago
Overall5food5service5ambience5

Food was amazing

YP
YvonneP
1 review
Dined 5 days ago
Overall1food2service1ambience2

Horrible service. Rude staff. Extra long wait past reservation. Poor show.

Benihana - Puente Hills, CA
Responded 4 days ago

Dear YvonneP We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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T
vipTomas
Los Angeles
13 reviews
Dined on 27 November 2021
Overall5food5service5ambience5

The server was super kind! And the food was delicious, on point the chef was nice and the show fabulous!

Benihana - Puente Hills, CA
Responded 2 days ago

Dear Tomas Your feedback is appreciated. We will be sure to share your kind words with the team.

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t
thomasp
Los Angeles
1 review
Dined on 26 November 2021
Overall5food5service5ambience5

Sat down right away and wasn’t crowded me and wife enjoyed ourselves

Benihana - Puente Hills, CA
Responded 2 days ago

Dear thomasp We appreciate you dining with Benihana, thank you for the kind words!

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OT
OpenTable Diner
Los Angeles
2 reviews
Dined on 24 November 2021
Overall5food5service5ambience5

Nephews 14th birthday.

OT
OpenTable Diner
Central Coast
22 reviews
Dined on 23 November 2021
Overall2food2service3ambience2

Went on a Tuesday night for a 5:00 reservation. Got there at 4:30 to enjoy a drink in the bar and checked in at front desk. Usually we are called promptly but not this time. Checked with host at 5:10 and was told shortly. Waited 15 more minutes then was called to our table. We were a party of two at a table for 8. After 15 minutes we checked with our server and she told us there was a party of 6 that was still waiting for 3 people. We received water and waited. Finally server came over and apologized saying the other party cancelled. So we were at a table with 6 empty seats. After taking our order we felt bad to take an entire table by ourselves so we told our server we would just eat in a booth in the bar. Bartender (Dave) was very pleasant and cordial while we waited for our order. When the food was delivered everything was lukewarm. The only item that was hot was the green tea at the end of the meal. Been going here very often for many years and this was not our normal experience but they really blew it this trip

Benihana - Puente Hills, CA
Responded 6 days ago

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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R
vipRidiculous
Orange County
18 reviews
Dined on 23 November 2021
Overall1food3service1ambience1

This was absolutely the WORST experience I’ve had at Benihana. Our reservation for my niece’s birthday was for 1:15pm. We arrived at 1pm and didn’t get seated until 2pm. It was 2:45 and we were still seated at the table waiting for our order to be taken. Our order was taken at 3pm and we didn’t eat until 4pm!! There was no sympathy, no apologies, nothing on behalf of the restaurant or servers. We finally ate and it was 4pm. They didn’t even acknowledge my niece’s birthday or sing to her, but servers sang to another party. Ridiculous!!

Benihana - Puente Hills, CA
Responded 6 days ago

Dear Ridiculous On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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MS
MariaS
1 review
Dined on 21 November 2021
Overall5food5service5ambience5

We had a great night, our chef Andrew was the best!!!🥰

Benihana - Puente Hills, CA
Responded 5 days ago

Dear MariaS Your feedback is appreciated. We will be sure to share your kind words with the team.

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OT
OpenTable Diner
Orange County
2 reviews
Dined on 21 November 2021
Overall3food5service1ambience5

The reservation was for my birthday celebration and I put it on the reservation when I booked it and told the server when we sat down at the table. My birthday celebration was completely forgotten and the little boys birthday at our table was celebrated that wasn’t with my party. I was not happy I called and spoke to the hostess and let her know how unhappy I was and she told me we were busy so I’m sure it was just an oversight. Well we will be back next week to celebrate my birthday again and let’s see if you can get it right the second time.

Benihana - Puente Hills, CA
Responded on 23 November 2021

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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C
Caro
1 review
Dined on 20 November 2021
Overall5food5service4ambience4

Parking was horrible , we try for an hour to find a spot

OT
OpenTable Diner
1 review
Dined on 20 November 2021
Overall5food5service5ambience5

Manager was awesome, server was great, food was great. The worst issue was the parking we had to drive around to find parking for 40 minutes due to the business in the same parking lot this is unacceptable. If I had known the parking situation sooner I would never have made this reservation NEVER. Feel bad for the employees at this location to have to go thru this on a daily basis. I will not be coming back until the parking situation is addressed.

Benihana - Puente Hills, CA
Responded on 23 November 2021

Dear Guest Thank you for your feedback! Come back soon!

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AS
AdrianS
1 review
Dined on 19 November 2021
Overall5food5service5ambience5

Excellent service, great times, great food, everything went amazing, 10/10.

Benihana - Puente Hills, CA
Responded on 23 November 2021

Dear AdrianS We appreciate you dining with Benihana, thank you for the kind words!

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A
Allen
1 review
Dined on 17 November 2021
Overall5food5service5ambience5

Great food and environment, have been coming to this location for over 20 years!

Benihana - Puente Hills, CA
Responded on 19 November 2021

Dear Allen On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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TM
TommyM
1 review
Dined on 17 November 2021
Overall5food5service5ambience5

Jacob was an awesome chef! Thank you! He’s spin on onion volcano was incredibly cool!

Benihana - Puente Hills, CA
Responded on 22 November 2021

Dear TommyM Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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OT
OpenTable Diner
Los Angeles
2 reviews
Dined on 11 November 2021
Overall5food5service5ambience5

Benihana is always a great dining experience. The food was delicious. Yea can’t wait to go back.

Benihana - Puente Hills, CA
Responded on 17 November 2021

Dear Guest On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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JO
JamesO
1 review
Dined on 11 November 2021
Overall5food5service5ambience5

Overall great experience and amazing food! Always love to visit and eat quality food.

TT
TammyT
Los Angeles
2 reviews
Dined on 11 November 2021
Overall3food3service2ambience3

The chef was not very enthusiastic. Kinda seemed tired.
If I return I would request the chef with the tattoos and dad jokes.
He looked that he really enjoyed his job.

Benihana - Puente Hills, CA
Responded on 16 November 2021

Dear TammyT On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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M
Maria
Los Angeles
5 reviews
Dined on 11 November 2021
Overall5food5service5ambience4

Raymond the chef was outstanding! Our server was great too! A very nice ambiance!

Benihana - Puente Hills, CA
Responded on 17 November 2021

Dear Maria We are happy you enjoyed the Benihana experience! Come back soon!

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OT
OpenTable Diner
Los Angeles
1 review
Dined on 11 November 2021
Overall1food5service1ambience1

Had a reservation at 230 didn't get seated till 310 then still had to wait for other people to sit. Service was horrible it didn't eat till about 5 worst benihana I ever been too

Benihana - Puente Hills, CA
Responded on 16 November 2021

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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SP
SylviaP
Sacramento
7 reviews
Dined on 11 November 2021
Overall1food2service1ambience3

Lunch not a good time to go; staff is still in training...from manager, chef down to servers and reception desk.

Benihana - Puente Hills, CA
Responded on 16 November 2021

Dear SylviaP On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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OT
OpenTable Diner
Los Angeles
6 reviews
Dined on 10 November 2021
Overall5food5service5ambience5

Celebrating my birthday, it was a relaxing night with great teppanyaki dinner surrounded by family and great service.

Benihana - Puente Hills, CA
Responded on 16 November 2021

Dear Guest Thank you for celebrating your special occasion with the Benihana team!

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M
Mary
New York Area
1 review
Dined on 10 November 2021
Overall5food5service5ambience5

Courteous, comfortable and delicious (not necessarily in that order)

Benihana - Puente Hills, CA
Responded on 16 November 2021

Dear Mary Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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j
juvym
1 review
Dined on 9 November 2021
Overall4food5service3ambience5

Food is great, however it took time for the chef to cook. I believe they are understaffed.

Benihana - Puente Hills, CA
Responded on 16 November 2021

Dear juvym Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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CR
CRYSTALZ
1 review
Dined on 8 November 2021
Overall3food4service1ambience5

Reservation was for 7:45pm.
I was not seated until after 8pm.
Nobody took my drink order until after 8:15pm. I was never offered water.
The chef forgot to make the lobster which 4 people ordered. He cleaned the grill and asked if everything came out okay and we let him know we were missing our lobster. He looked at the bottom of the cart and found the lobster. By that point, I had finished eating all of my sides and had nothing to accompany my lobster with. I asked the chef if I could order another mai tai and he never flagged the waitress down - she was not attentive at all! By the time she came around, the bar had closed and it was too late to get another drink. I was at Benihana for a total of 3 hours and only able to get one drink the entire time. Not to mention, I went to the bar while we waited to be seated (I was on time to my reservation) and the bartender never acknowledged me, I was never able to order a drink before being seated. Overall, it just wasn’t a good experience.

Benihana - Puente Hills, CA
Responded on 10 November 2021

Dear CRYSTALZ On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MM
MoMo
Los Angeles
1 review
Dined on 7 November 2021
Overall2food2service2ambience2

Not enough waiters. Our waitress was late. Apparently there was a mix up. She was super sweet, but it seemed she was being over worked poor girl. Service has gone down, but I’m sure it’s due to lack of employees. Food was ok. It was too buttery and garlicky. I felt it masked the flavors of the food. Anyway, I won’t be going back for a while.

Benihana - Puente Hills, CA
Responded on 10 November 2021

Dear MoMo Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Los Angeles
9 reviews
Dined on 7 November 2021
Overall5food5service5ambience5

We had the whole dining room to ourselves. Food was great as usual. This is our “go to” place for our lunch get together.

Benihana - Puente Hills, CA
Responded on 11 November 2021

Dear Guest We appreciate you dining with Benihana, thank you for the kind words!

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OpenTable Diner
1 review
Dined on 6 November 2021
Overall5food5service5ambience2

Was able to get same day same hour reservations. Would come back again. Restaurant Could use facelift. Great staff/ chef. Food was yummy.

IP
IsmaelP
1 review
Dined on 5 November 2021
Overall5food5service5ambience5

Had a good time waitress was nice polite a d on top of all of us. Good service 👍 good food n good drinks. Thank you for everything wife loved her bday dinner n cake.

VA
VictorA
1 review
Dined on 2 November 2021
Overall3food3service4ambience5

Food is ok but receptionist is bad: we came 7 minutes before appointment time and she asked us to wait outside .

Benihana - Puente Hills, CA
Responded on 9 November 2021

Dear VictorA On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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OpenTable Diner
Central Coast
23 reviews
Dined on 2 November 2021
Overall5food5service5ambience5

Always have a great meal. Server was very attentive and our cook (Henry) was great

Benihana - Puente Hills, CA
Responded on 10 November 2021

Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

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JG
JessicaG
1 review
Dined on 1 November 2021
Overall5food5service5ambience5

The chef was great. Lots of conversation and trying to engage those at the table. Impressive show and the food was delicious!!

AJ
vipAudreyJ
Los Angeles
9 reviews
Dined on 31 October 2021
Overall5food5service5ambience3

It was very slow tonight

OT
OpenTable Diner
1 review
Dined on 31 October 2021
Overall2food4service1ambience3

It was just really slow. Even thought we had reservations it took over 3 hours to complete the meal and didn’t even have them sing for my sons birthday. They said they were backed up but it wasn’t extremely busy and had what seemed like the normal amount of cooks and waiters. Took over an hour to even get a drink while sitting at the table.

Benihana - Puente Hills, CA
Responded on 2 November 2021

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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D
Dawn
Los Angeles
4 reviews
Dined on 31 October 2021
Overall3food3service2ambience3

We had reservations at 1:00 and were not seated until apx. 1:30. Ordered appetizers and didn’t receive them until our meal was started. Other guests received theirs early. Meal didn’t get started until after 2:00, closer to 2:30. Maybe they are understaffed and hopefully will be back to normal soon.

Benihana - Puente Hills, CA
Responded on 2 November 2021

Dear Dawn On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MS
MariaS
1 review
Dined on 30 October 2021
Overall4food5service5ambience5

Excellent service from start to finish! Food was outstanding!

OT
OpenTable Diner
Los Angeles
2 reviews
Dined on 29 October 2021
Overall5food5service5ambience5

Jenny the waitress was wonderful. She gives the best service.

MC
MarcelinoC
1 review
Dined on 29 October 2021
Overall5food5service5ambience5

Had not been to Benihanas in 15yrs. It was great to be back. The service and food was excellent.

FAQs

You can order delivery directly from Benihana - Puente Hills, CA using the Order Online button. Benihana - Puente Hills, CA also offers delivery in partnership with Postmates and Uber Eats. Benihana - Puente Hills, CA also offers takeaway which you can order by calling the restaurant at (626) 912-8784.

Benihana - Puente Hills, CA is rated 4.4 stars by 2799 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

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