Benihana - Puente Hills, CA
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Distancing maintained in common areas
- Waiting staff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
our chef and waitress were awesome, Chef Juan had so much energy and was energetic till the very end. Love our pic, that was the cherry on top .
I was a bit disappointed the chef didn’t seem to care on showing us a good time my son was really excited to go in for his bday and he was a bit disappointed
We usually visit Benihanas for special occasions which there are several of throughout the year.
The food and server were fantastic as usual!!!
However, this time I have to say, the food quantity greatly diminished but the prices were the same and somewhat higher. The bowls for the rice were even smaller.
I know we had a pandemic, but that still should not affect the proportions of the menu.
Its sad as many people are still are not back to work and are struggling just the same. We will have to visit Shogun again as that is always our second choice.
Social distancing regulations followed. Made me feel safe and comfortable. Food was great as always. Chef was a little quiet compared to prior visits.
Service was great... My Wife and I had a very great date night...
A very good dining experience. Definitely a place for a special occasion or just to have a dinner date. Will come back.
The host was exceptional my only problem was the chef!!!!! He seemed very nervous didn’t take instructions very well and also told me he wasn’t able to melt my garlic butter due to Covid mind you I’ve been here 1X a week since they’ve been opened up. He also was very messy he spilled sesame Sears all in front of my auntie and it was her birthday and he didn’t say excuse me or anything jst continued with his services. The party that sat next to us was complained about how all over the place he was and even asked him how long he’s been cooking. I don’t kno if it was just late and he was tired or he was just nervous but Nicholas could’ve did a lot better and also could’ve been a lot more courteous considering the fact that his job is to please the clients!
Benihana in the City of Industry was excellent! We were immediately seated and given 100%attention. Our server was great. What really impressed us was our Chef Raymond. He was entertaining, energetic, and very friendly. He cooked our delicious, wonderful,flavorful meal with such an amazing and amusing flair. We would highly recommend this Benihana to our friends and family!
Always a treat to eat at Benihana. Food is consistently good and the show is a bonus. Had a really good chef who added some new tricks and talk to the routine.
Hostess upfront, we’re terrible. Very rude. I seriously don’t understand how shes working there with that attitude. Boyfriend and I stopped to eat, at 1:15, she said we needed an reservation, but if not she was still able to get us in. We waited outside and nothing until I decided to make a reservation online at 2pm on April 19th. We go back in at 2, the young man that got there took us right in. That young girl is terrible!!!!!!!!!!!!!!! Nasty attitude!
Great time dinning there after not dining in a while due to the pandemic. Everyone that works there wore mask and the tables were distanced from each other. Only ppl in your reservation are allowed at the table! I look forward to going back.
The food is always great, that hasn't changed before the pandemic. Its just feels odd the emptiness of the place and yet it's difficult to find reservations. But besides that it was a great experience .
Always a very good meal and the bar area, while not open for public use, is always great.
Amazing and friendly staff food is always really good well cooked and delicious. I will always love coming back to this location in La Puente because of how nice and professional the staff is always. Thank you so much!!!
Great food great service
Only problem would be booking prior to having lunch
Love taking friends and family, especially my son, to dine here. The food is so worth the cost and I have never had a single negative experience in the 30 plus years I have gone. Highly recommend
Our chef was very entertaining!
Enjoyed our dinner.
If I could give this benihana location 100 plus stars,you bet I would. I have
Been going this location for over 21yrs. All there food is out of this world.. I had double chicken fried rice, splash and meadow,added scallops. And there service is amazing. I recommend this benihana's location is puente hills,ca.
I especially liked the Covid precautions that were taken. I felt safe. The food was good as always and the service was outstanding.
The Manager Joe, our server Melanie and Chef Beni (yes... really) could not have been more accommodating and entertaining one this birthday celebration. Beni put on a show for sure. Food was delicious, and Melanie was just attentive enough. We had a couple problems initially that the front desk and Joe worked hard to address successfully.
Thanks to all
Service was a little slow but I think that had more to do with the limited staff due to the covid restrictions. Prior to covid we are here all the time and it's always good.
The food had no taste besides it being burnt . I was not happy with our chef he didn’t seem like he wanted to be working /cooking . It was not a good experience especially for the amount of money we paid . I don’t plan on coming back to this location.
Had a reservation at 4:00 pm made me wait to be seated at 4:30 pm
Although the food tasted great; we were rather disappointed with our chef. He did not do any of the fancy "tricks" nor have the same energy we're so use to seeing and love. We pay for the experience and unfortunately, this visit, the good experience fell short.
Been a while since eating at Benihanas. Our chef was excellent but his routine got interrupted when the other guests asked for more garlic butter left the shrimp and scallops unattended on the grill too long as he went and got more. Next time I'll make sure it wont happen that way
Enjoyed a great evening celebrating my birthday and my parents anniversary
Very lightly staffed due to Covid. Bar was not open and no happy hour. Food was decent but not the best experience I’ve had there.
It was a really fun experience. I enjoyed the food. There was an issue with the number of people we had at the location, and the manager was a bit confusing. But, overall I had a great time.
Very much enjoyed our dining experience. Everyone here was very friendly.
It was excellent.
We had a challenging time once we walked through the door. Unaware of the current guidelines regarding Covid we did not estimate that our one-year-old needed to be accounted for when making a reservation. We were lectured by the host who scolded us like we were naughty children. They then made us wait, for our reservation mind you, while they accommodated our "extra" guest. While we were forced to wait we spoke to another couple who told us that they too were lectured. That couple wisely left. Once we got to the table it was evident that it was not bussed properly, the chairs were pulled out and the eating surfaces still had a sticky mess on the table surfaces. Then the hostess who sat us had the audacity to ask if we wanted a high chair, after lecturing us about how my toddler was too much of an inconvenience for her. Now I am not fully up to date about Covid protocols, but I am pretty certain that our family of four was going to be sitting by ourselves at one of their stations anyway so I am not too sure why I was being lectured by this person. Once that boiled over the server was exceptional and the chef was everything that you would expect of a restaurant with their reputation. If I wasn't there to send celebrate my son's tenth birthday I would have left. I will never go back this establishment again.
Food was great server and cook were awesome definitely worth it and the picture they give you is a cute touch ☺️
Overpriced for the portions size food didn’t have a lot flavor cook was nice waiter was nice but not worth the money.
made us wait more than hour before getting us a table
While the service and food were as good as usual the whole dining experience was sub par at best. Our party of seven( all family members) were forced to sit at two separate tables due to the restaurant's interpretation of the latest covid restrictions. It was a very bizarre evening. We will not be returning until things are back to normal.
Like always !! Amazing
Had a great experience, food was delicious and the show awesome. The chef we had was also very nice to all of us at the table. Would definitely come back again for dinner.
Our Chef was EXCELLENT! Very personable and entertaining and his Hibachi rice YUMMY!!!! all the other food was also delicious and our server was also very nice and attentive. We had a really good time.
You can order delivery directly from Benihana - Puente Hills, CA using the Order Online button. Benihana - Puente Hills, CA also offers delivery in partnership with Postmates and Uber Eats. Benihana - Puente Hills, CA also offers takeaway which you can order by calling the restaurant at (626) 912-8784.
Benihana - Puente Hills, CA is rated 4.4 stars by 2611 OpenTable diners.
Benihana - Puente Hills, CA does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.