Berners Tavern

Definitely the best mac n cheese in London! stunning interiors, excellent service and super friendly staff. They really looked after us. Great place for a drink and late night meal too.

I travel to London on business often - and this has been one of my favourite places to dine out - alone or with clients. Note the past tense - I won't come again or recommend it to others. The service was poor and the food was mediocre. In my view it mostly came down to service - as perhaps the dishes just weren't to my taste. The staff were more interested in each other than they were in their customers. The amount of time they spent chatting to each other - joking and laughing - should have been spent on their customers. It felt like we were an inconvenience - at least I felt that way. I have no idea who my waiter actually was - as four different people served me at some point - none very interested - except for the first gentleman who took my wine order - after that it went downhill. Now I understand why the rating on Open Table keeps decreasing. Too bad - it's such a lovely space - and it was really good in the past.

A lovely room and atmosphere but mediocre food and service with a hefty price tag

This was our fourth time visiting Berners Tavern. We have previously been for anniversaries, and this was another of those occasions. Every time we have chosen the chateaubriand to share, and this was the only time we were disappointed in it. It used to be that the lean steak would come sliced on your plate, with a side of mac and cheese with ox cheek, and it was divine. Sadly, this time, the cut looked more akin to a hanger steak, and there were several streaks of fat within. The mac and cheese is now an additional £8 (£10 if you want it with a beef slice), and is much smaller, while the steak itself now comes adorned with greens; potatoes and mushrooms. It was delicious, however I was rather disappointed, and wouldn't return for this again knowing how good it used to be. We had a flaming Alaskan for desert, and as well as being a show - as they flambe at the table - it tasted delicious.

The service was impeccable with the sommelier being of particular note with his tales of far afield vineyards, humour and obvious passion for his job.

The restaurant is beautiful. There is a good vibe and it’s certainly busy but not hat you can’t relax. The food was exceptional. But the service was poor in that none of the waiters smiled or were particularly pleasant.

Our table was 30 mins late.
Not a huge amount of choice for starters - 2 out of 5 dishes mushroom based.
Steak was very good.
Too noisy for me, but it was nice to see so many round tables for an attempt at conversation.
Service not friendly at all.
In the Punch Room, great service and tasty popcorn...definitely worth a visit.

Every time we go there, we experience a special evening.Although, on Wednesday I must point out that the service was beyond perfection. Very polite and attentive staff.
Looking forward for the next !

We started with a glass rose champagne from the fabulous drinks trolley
the vegetarian options are fantastic, the flaming baked Alaska was a highlight!
All the staff were professional and friendly and genuinely looked like they loved working there and part of a great team

I’m in love with the interior decor, very nice ambiance. Lunch set serve until 5.30pm which gives great value for money. Good food good service, I’ll definitely return

The food was absolutely delicious and the ambiance were wonderful. I so wish I could recommend it to friends and say that I will come back but the service was not up to par with the setting or the quality of food or the price point. The booking was confirmed twice by phone including the menu that would be available for a 5pm Sunday seating (Sunday roast and a la Carte were options) but on the day-of, received a call in the morning to tell us this was a mistake and only a la Carte would be available unless we wanted to come one hour earlier - it was too late to make changes for our party of five so sadly we missed the roast. Also, it was mentioned in the online booking form and confirmed again on the phone that the booking was for a birthday celebration (they even took down the birthday girl’s name) - while we saw at least two other tables have a special treat to celebrate their birthday, our table did not have anything in the end. Despite the extensive wine list, there were no red wine glasses which seemed very strange. The wait staff did not know how to pour wine - very sloppy with wine being spilt on the table constantly as well as dripping from the bottle. Same thing with water, including spilling it all over my hand (with no apology). They also kept mixing up the water - a few people at our table were having sparkling water and the number of times their glasses were topped-up with tap water was shocking (and vice versa) despite repeatedly telling the wait staff. These are very minor things but when you are in a setting such as this and for the high quality (and price) of the food you get to experience, you expect a little more attention to detail. I hope they will take this feedback on board so that we can come back and enjoy it for what it can be.

Wonderful professional staff and setting

Fabulous evening. The service was wonderful and the food exceptional.

I booked the wrong evening 16th instead of the 9th Nov which was a bit of a mix up but the hostess managed to squeeze us in without a booking without any issue. This is despite the restaurant being fully booked. Service and food are up to the normal excellent standard and the ambience and location are amazing. One of my favorite restaurants in London.

Fantastic restaurant. Incredible food & amazing staff!

We were there for a friends birthday. there was a long wait between entree and main course. one of the side dishes was forgotten then came later and was wrong and all night had to ask to get water and wine refills as bottles not on or near the table. we did complain and they took the side dish off and sent deserts for free and a cocktail but we didnt really want those so it put a damper on the whole evening for the celebration.

Fantastic as always! Food is fantastic. Service is flawless. And the room never gets old. Thank you.

One of my favorite restaurants in London!

- Beautiful restaurant with lux ambiance
- Superior service
- Tableside champagne welcome
- On hand, experienced sommelier
- Culinary perfection

Great for a romantic date, or come on the weekends and the restaurant bar and lobby bar are buzzing with trendy types!

Essen war nicht warm. Der Service war langsam und unaufmerksam. Dafür war es viel zu teuer

Il ristorante e’ meraviglioso. Il cibo è ottimo con un servizio attento e veloce. Ci tornerò di sicuro

Hadn’t been in a while and had forgotten how good the food and especially the service was. Attentive and unobtrusive.

Music playing was a bit loud for me and slightly at odds with the venue. But couldn’t fault the food.

I took my husband for breakfast for his birthday and we loved it! What a treat!

Catastrophic service ! Really slow ! Did not had time to finish the menu !
It was better before with the Brunch.
We won’t be back as regulars !

Awesome dinner and restaurant - good and wine was superb. Will go again

Had a superb night there. The slow cooked shoulder of lamb was fantastic. Excellent service and great buzz about the place. I’d thoroughly recommend it!

We had a wonderful dinner here with excellent service. Our waiter and the sommelier were especially engaging and spent time talking with us about their wine list.

Really excellent meal here last week. Service was incredible, as was the food.

Lovely lunch, the set meal is excellent value. Service not quite up to spec for Michelin star restaurant. Had to ask to order our drinks 15 minutes after we had arrived. We then waited another 10 minutes for the wine to arrive and even longer for the other drinks. Would definitely go back again.

So far the best restaurant ive ever been to!! Recommend to the fullest!

Mac n cheese is still the best ever !
Please keep it on the menu always !!!!

Amazing food, wine and service

The dining room was beautifully decorated and the food was fine, but we all felt it was very expensive for what it was. A pork pie on the starters menu was £17! There was nothing wrong with the food, it was all very pleasant, but none of us felt blown away by it and felt it was very expensive. The service was adequate, but we felt they rushed us out a bit at the end after we had finished our 2 hour slot. We had no problem leaving after the allotted time, but it could have been done in a better way such as asking us if we would like to move to the bar. A very minor thing, but all the drinks servers in the bar were female and wearing very short black dresses. I felt the dress code was a little inappropriate and dated for a modern restaurant - it just felt a bit sexist that it seemed the female staff were required to wear skimpy dresses.

Stunning setting. Brilliant for a special occasion. The food was good; although my crab on toast to start was underwhelming (stingy on the crab) and the mashed potato with my main course was heavily over seasoned. Impressive selection of wines. All in all a great evening

Exceptional prices don't always equate to exceptional service. Berners Tavern is exceptional in all manner of service, surroundings and food.

A lovely experience in an exquisite room. Excellent sommelier, careful service, but the food was very good, but not really special.

Overall a great experience was had service levels were excellent

Sophie took great care of us. Amazing evening. Great wine and food

Unattentive waiting staff, needed to ask quiet a few times for gravey. Food was cold.

I booked this for my partners 30th birthday surprise dinner.....WOW WOW WOW...he was totally blown away from the minute we walked through the doors. Service was fantastic; attentive and efficient delivered with class
This was the first time we had eaten there and we will certainly be back. Food was outstanding and of great quality....can't praise it enough
Overall, a great dining experience, both left feeling that we had experienced true customer service excellence, in surroundings of class and quality. Totally recommend you give it as try

Stunning setting, great food and service - and good for people watching too. Also good to have pre-or post dinner drinks at the hotel bar or backbar.

Lovely space and wonderful staff unfortunately the food lets it down