Big Easy Canary Wharf

4
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3159 reviews
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£26 to £40
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Barbecue
Big Easy Bar.B.Q & Lobstershack. Home smoked Bar.B.Q, Fresh East Coast Lobster, Fresh & Frozen slushy cocktails, over 500 whiskies & rums, ice cold beers on tap & live bands every night. We are a local institution, with an international following.

Our truly spectacular venue at Crossrail place, Canary Wharf can also host parties & events of all kinds from 50-500. We proudly feature a wow factor 10m bar, The Rum Lounge Bar (hosting up to 100 guests) an elegant Private Dining Room, The Captains Table (seating up to 26) not to mention the wrap-around external terrace with sweeping views over the dramatic skyline of Canary Wharf the City of London - no better place to watch the sun set with Daiquiri in your hand!

*Please note our kitchen closes 30mins prior to our closing time

Private Dining

Big Easy Canary Wharf can host parties and events of all kinds. The private dining room, The Captain's Table seats up to 26 & The Rum Lounge can be hired for parties of up to 100 guests. For larger events why not hire the whole venue exclusively for up to 500 guests! There no place like it!

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What 3159 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
3.9
service
4.1
ambience
3.8
value
Noise · Moderate
78% of people would recommend it to a friend
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SR
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

A great place to enjoy cajun style food. The voodoo chicken wings come highly recommended by my husband. I thoroughly enjoyed the ambience of the restaurant which was super busy but didn't affect the service we received.

I
London
2 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

My favourite place to go, on Thursday smashing stake and lobster combo (with carafe of wine!!). Staff is always so friendly!

D
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Service was excellent, our waiter was friendly and our food was amazing.

OT
London
1 review
Dined 4 days ago
Overall 3food 4service 1ambience 3

The background music was so loud that we almost had to shout at each other.

One particular waitress was inattentive. We wanted her to get a photo of us and she replied “one second” and never came back. When we asked for the bill we told her to bring us the card machine as well. She did not and we had to wait a long time to pay.

The big easy original lobster with fries and a drink was £25 before service and now cost £33. Quite a massive price increase.

B
London
1 review
Dined 5 days ago
Overall 3food 2service 5ambience 5

Disappointed with the vegan 'chilli' - it was more vegetables in a bowl

OT
1 review
Dined 5 days ago
Overall 3food 3service 3ambience 4

The venue and location was excellent, service missed a beat.

OT
1 review
Dined on 13 October 2019
Overall 2food 1service 1ambience 2

We were celebrating my husbands birthday with my adult children. All our drinks did not come together, we had to wait a while before the Margarita came so we could cheer each other

I ordered 1lb rubbed steak as medium rare & when it arrived it was well done. A different waiter told us that the steak is thin so they cannot do medium rare. I did not know this from our original waiter We also ordered 4 fries but only received two we had to tell the waiter rather then the waiter realising what was going on.

It was a shame that we did not get the experience

The bill was refunded fir the chips & steak which was refunded with the bill stating changed our mind. It was a shame that it was disappointing & not as enjoyable as before. I will not be in a hurry to return!

BR
1 review
Dined on 13 October 2019
Overall 1food 4service 1ambience 2

Not one to complain usually however, having been to BE a few times before as the food is always pretty damn good, I had to contest the service charge on this occasion as it was pretty appalling, we had a table booked and it wasn’t ready for 20 minutes we then waited 20 minutes to be seen by anyone (actually had to ask to order anything) didn’t receive the water we asked for, the beer my friend got was supposed to come with the lobster roll and we were originally charged full price for it separately until we contested
The order came out wrong when it did arrive and no one was apologetic or helpful at all, the wait staff actually seemed to be avoiding our table from the get go we didn’t have a set waiter and were dealt with by at least 6 different people so it seemed we were allotted anyone specific
We were also not the only ones who had had issues as we had been sat by the tills so heard a lot of the same complaints from other tables and all the staffs attitude stank, including the manager we had to speak to

Probably up there in one of the worst eating out experiences I have ever had in the 6 years I’ve lived in London

AC
London
1 review
Dined on 12 October 2019
Overall 3food 2service 3ambience 3

Food was extremely salty, hence everything tasted more or less the same.

MD
1 review
Dined on 12 October 2019
Overall 3food 4service 1ambience 4

The venue has a good vibe especially with the live band playing. The food was enjoyable but the service was poor. There was a delay in getting a table at our booked time; the drinks were forgotten about then came with one drink missing and generally we were left alone meaning we had to chase a waiter for service.

KM
London
3 reviews
Dined on 12 October 2019
Overall 3food 5service 3ambience 4

The food was amazing portions and flavour were great compliments to the chef. We did feel that we were rushed from our table although we were the last seating (as the kitchen closes at 11pm) our server said we had to leave the table after 2 hour limit even though she served us a second bottle of wine and we hadn’t finished up- we settled our bill, gave the 12.5% service charge which was a hefty £40 and had to take our drinks to stand by the bar looking over at the empty table until we finished up!

OT
1 review
Dined on 12 October 2019
Overall 2food 5service 1ambience 3

Food was lovely

Had to wait a long time for the food

Waiter (Jose) was cheeky and asked if his cash (tip) was on the table even though the service was terrible

Waitress told us to leave after 90 minutes even though we were told we had two hours

LD
1 review
Dined on 12 October 2019
Overall 4food 4service 3ambience 3

The food was great super filling and seasoned to taste. Our waiter was helpful but at times she forgot about us and we ended up waiting to get our food and our drinks and even go pay we waited for like 10 minutes. There was a live gig going on which was really loud we couldn’t hear over each other which was abit annoying but all in all it was good.

SB
London
1 review
Dined on 12 October 2019
Overall 4food 5service 5ambience 4

Had a great time with my family at this restaurant, the food was great and quite a lot, had to take some home. A little bit too noisy thou with the loud music.

NB
London
1 review
Dined on 12 October 2019
Overall 5food 5service 5ambience 4

Booked for dinner on Saturday night table for 2 at 17.45. I was running late and asked to amend my booking to 18.15. I was told that they have no availability,however when I have arrived at 18.00 table was not ready and we had to wait to be seated until 18.15. anyways hostess was nice, our server was friendly and lovely although he had a very large section to look after. We have moved to the bat afterwards for some cocktails. Service was great particularly from Emanuel ( I had to ask his colleague for his name as when I went to say thank you before we leave he wasn't at the bar). He did go an extra mile and deserves to be recognised! Food was great and we did enjoyed the night. The only negative is that if you wanted to go to a smoking area the only door that was available does not have a handle to come back in and I have nearly broke my nails few times trying to open that heavy door also the music was just a little bit too loud to enjoy conversation at the dinner table. Otherwise atmosphere was good.

JP
London
1 review
Dined on 12 October 2019
Overall 1food 1service 1ambience 2

We waited 25 minutes to be served at the bar area, the bar staff kept walking past and when we asked if they were serving they just said yeah!
Once we sat down our food came over and the guy was so rude! We stayed that we had ordered starters first and we got the hump put our food on the table and then left, we got our starters half way through our main meal.
The girls on the table next to us also said their waiter was rude.
The Service was awful I won’t be going back.

OT
London
2 reviews
Dined on 12 October 2019
Overall 5food 5service 5ambience 5

Lovely meal. We had the bottomless brunch and I must say. What a bargain. Not only bottomless drinks but limitless BBQ to boot. The young lady that served us was friendly and attentive. Will definitely be back

GA
Las Vegas
17 reviews
Dined on 12 October 2019
Overall 2food 2service 3ambience 2

Very average food which didn’t come up as ordered - some things sent back
First order brought to our table was for someone else
Not impressed and won’t be rushing back
Two deserts (Strawberry waffles) were returned as they were cold waffles with dried strawberries NOT the fresh warm waffles described
Very very disappointed- won’t be rushing back

TK
1 review
Dined on 12 October 2019
Overall 5food 5service 5ambience 5

We had the best time, there were 9 of us & we all agreed. the food was great, as was the service, 2nd to none- all the staff were lovely, & value for money was outstanding- we had the Brunch, couldn’t tell you how many bottles of Prosecco we had, but ‘it was a LOT’ the whole experience £35 each - definitely will be going back. Thank you x

0
London
1 review
Dined on 11 October 2019
Overall 3food 3service 3ambience 4

I had a reservation at 9.30, me and my partner waited over an hour for our food. As my first experience I was disappointed, however i enjoyed the ambience and the live music

BC
1 review
Dined on 11 October 2019
Overall 2food 2service 2ambience 2

Overall disappointing experience. Both dining area and bar/live music are located in the same floor - no clear division. What makes talking over dinner a bit of a challenge. And if you are expecting a dancing area, you will be as disappointed as I was. Regarding food and drinks, Lobster did not taste fresh and was overcooked. Drinks were inconsistent, some were ok, some were terrible. Service at the dining area was friendly but not attentive. Service at the bar was hopeless, probably understaffed and not well trained. The views are nice and the outdoor are would probably be nice on a sunny day. But I am definitely not going back to find out...

CB
London
1 review
Dined on 11 October 2019
Overall 3food 3service 5ambience 2

Wanted to go here for ages but was really disappointed. The starters were lovely but the main was a let down. Asked to re cook the ribs as they were raw in parts, got them back and some parts were still the same. Very cramped and busy

y
London
1 review
Dined on 11 October 2019
Overall 3food 2service 3ambience 4

Mauvais rapport qualité prix. Quand on paie 40£ pour Steak qu'on demande seignant, on ne doit pas l'avoir sec dans l'assiette ! Rajouter des frais de 12.5% est exagéré .. vraiment une usine à fric !

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HM
London
3 reviews
Dined on 11 October 2019
Overall 3food 4service 2ambience 5

We dined on a very busy Friday afternoon so the vibe was great. Our group always love the voodoo chicken wings from Big Easy (love the sauce) but found of the 4 of us who ordered that all the serving sizes varied quite considerably. Service was quite slow but to be expected at the peak of the lunch rush. We had to ask a couple of times for water and a take-away container and for the bill. Our express lunch ended up taking 90 minutes. Highly recommend avoiding the mad lunch rush especially on a Friday.

OT
London
1 review
Dined on 11 October 2019
Overall 4food 2service 4ambience 4

Got the lobster & shrimp Mac n cheese and found very little hidden in the pasta loollll.

OT
London
4 reviews
Dined on 10 October 2019
Overall 3food 4service 3ambience 3

The medium lobster 1,5 lb was tiny and full of water, not properly rinse. It was a bit disappointing. Can’t imagine how small must be the small 1lb lobster

S
1 review
Dined on 10 October 2019
Overall 4food 3service 4ambience 4

Fab eve for a bday! Steak wasn’t amazing but everything else was nice. Thanks guys

W
London
1 review
Dined on 10 October 2019
Overall 2food 2service 1ambience 2

We stayed just past 60mins and we're then chased away mid meal as they had over booked the table. Will never go back

BE
London
1 review
Dined on 10 October 2019
Overall 1food 1service 1ambience 1

Awful! Paid £24 for a flat iron steak and tiny half lobster. Wetherspoons steak is better and half the price.

OT
1 review
Dined on 9 October 2019
Overall 4food 4service 5ambience 3

Great food, amazing service only issues was the music was way to loud to have a decent conversation. Other than the music everything else was perfect.

LB
London
15 reviews
Dined on 9 October 2019
Overall 3food 4service 3ambience 4

Tasty food
All a bit frantic with tables packed together and getting knocked
Dirty glass, but swiftly replaced

L
1 review
Dined on 8 October 2019
Overall 2food 2service 3ambience 4

Food was too expensive and my expectations were not met in regards to quality and quantity.

AK
1 review
Dined on 8 October 2019
Overall 1food 5service 1ambience 3

I've been going to the Big Easy for years. I will not be coming back. Service levels were absolutely dreadful. It took us 45 minutes to get a drink from ordering it. After my 3rd complaint I went to the bar to see our drinks just sitting on the side. At this point we still hadn't even ordered any food. Immediately on receiving these drinks I asked for the same order to be replicated again. 25 mins later I asked where they were and was told that the waitress had forgotten to process the order.

If someone would like to contact me on then I am more than happy to feed back further on the experience. I was fed up of arguing with the waitress in front of my clients that I just wanted to leave when the bill came so I just paid circa £70 for service. I would ask that the restaurant donates this to charity as they certainly do not deserve this.

OT
London
2 reviews
Dined on 8 October 2019
Overall 1food 3service 1ambience 1

Terrible experience here tonight with the manager involved in a row with my other half when she has the temerity to complain about the state of the toilets.

Will. It be going back here again.

SP
London
1 review
Dined on 8 October 2019
Overall 5food 5service 4ambience 5

Loved everything about The Big Easy including the look of the futuristic building it occupies. The food was lovely, I had the lobster and my friends had the crab burgers, all food was greatly enjoyed and I'm looking forward to returning to try some of the other things on the menu.

S
London
2 reviews
Dined on 8 October 2019
Overall 5food 5service 5ambience 5

Tolles Restaurant mit sehr gutem Essen.Der Service sehr schnell und aufmerksam.

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NF
1 review
Dined on 7 October 2019
Overall 4food 4service 4ambience 4

The food was tasty and the size of the portion were decent. The decoration is original and we appreciate to hear live music too.

T
London
1 review
Dined on 6 October 2019
Overall 5food 4service 5ambience 5

My partner and I went on a spontaneous date to big easy as my partner is in love with seafood. The food was amazing and I highly recommend. The service was very fast and the staff were lovely. Also, the cocktails are a must !!

SS
London
1 review
Dined on 6 October 2019
Overall 3food 2service 4ambience 3

But with much reservation .... go for the atmosphere not for the food. Really disappointed. Costumer service way excellent

JP
1 review
Dined on 6 October 2019
Overall 5food 4service 4ambience 5

Booked the boozy brunch as have had it lots previously. Gutted to find you’re no longer given bottles of Prosecco to free pour yourselves, you have to *TRY* and grab the waiter/waitresses attention to get refills. Kinda ruined the experience. That said, as always food and ambience amazing. A great lunch out

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