Big Easy Canary Wharf
With sweeping views over Canary Wharf & live Blues music 7 nights a week, the private dining room at Big Easy seats up to 26 & the Rum Lounge can be hired for parties of up to 100 guests. For larger events why not hire the whole restaurant exclusively?View Private Dining Details
Super, good food, nice place, prompt and quick service.
Beautiful ambience and fantastic, friendly staff. Will be back .
We generally like this place. It was very quiet and the manager was really friendly and helpful. Waht we did not like was the long wait with no assihned waiter. You would have wanted a drink at a bar diner right? No chance! So after a wait to get served, we did get our drinks. Then once food came, one dish lacked the side order until we got up to look for a waiter. That was almost after all our mains were eaten. Not easy to spot who is a waiter here. Not many customers Monday evening either. So sadly, it could have been great. We could have had more food and wine, but alas, no service! Luckily, we said something to the final person who asked the manager to come. Not sure the waitress knew what we were complaining about as she had not served us either. In fact, then we asked for water which did not come until we complained and had decided to leave asap. Shame. The food is awesome. Would go again, as the manager gave us a £10 discount for the poor service. Much appreciated gesture.
Great happy hour
And great value for money.
Staff friendly and couldn’t do more for you!
Fun meal out with family. Staff very friendly and helpful and food very tasty
Background music is good. Not too loud as per multiple previous visits. Waiting staff we’re friendly and polite. Food was as expected from Big Easy although I thought my Bbq chicken wings and my prawns were a bit too over cooked. The wood charred taste was great on the other dishes.
Really lovely food but compared to a couple of weeks before the service was a bit off. We had to wait for our mojitos then the starters arrived before our drinks.
There was barely any gap then our main arrived. We struggled to finish as it felt too rushed ☹️
Yes, I’ll definitely. But I was with a couple of a friend celebrating her pregnancy!! She was eating with her husband an lobster and the waitress came and took they plate without asking!! The situation was really embarrassing!! But overall everything was amazing!!!
I ordered the popcorn shrimp to start and the prawns were rock hard and tasteless. Service was very slow, and I had asked to be seated away from small children and were shown to a table of 10 with 4 small children next to us, clearly nobody reads the notes that I added when making the reservation online, why bother having this feature. Was shocked to see a service charge had been added of 12.5%....could understand this charge being applied if it were for a large party dining, but for a family of 4 thought this was extreme and should be given the option for gratuity or not. Considering the service was poor, felt the 12.5% was not deserving in any way.
Hi. The food was delicious, service was good. But the only thing i was disappointed, it was my birthday and the lady who call to confirm the reservation knew about that and said when you order the dessert we will put birthday candle there and will sing happy birthday, but nothing happened. I was quite sad as you forget about that or just ignore. But in general was very good.
Ive been here 2times but the last time i went, lobster was just empty no worthy it at all. I paid £30 for lobster and felt like i had just a starter.
Portion is too small, food is good tho.
Even though i booked a table, i had to wait 25mins as well as another 25mins for food.
I understand that kitchen was busy but they could have managed table for reservations better so that people who booked will not wait that much.
Overall, i would definitely come back only if they improver the portion.
Their voodoo wings are to die for. Nice atmosphere and good food.
Love the food every time!
Absolutely love big easy, however the food was 7.5/10 this time around in my honest opinion.
My steak was very gristly and when asked for medium rare, was served medium/well done. But after 5mins or so waiting for someone to come over. Hunger took over and I eat it anyway.
Always will return, these things happen and my first time with not a great steak.
Really nice place, the food is really delicious but is very expensive a part that I absolutely raccommend
First time going to Big Easy and it’s safe to say I won’t be going again. Once I arrived at Big Easy we were seated by a women waiter who was wearing a checkered shirt. Our night consisted of ordering starters, main course, sides and drinks. The first issue occurred when we was ordering our food, we were met with hostility and coldness from our waitress. I asked for my steak to be cooked well-done and received it pink in the middle (I’ve taken a photo). She never checked back with us to see how our food was so the chance to amend the mistakes never came. We decided to get our bill and saw a 12.5% service charge, which I chose not to pay and have every right to – I didn’t believe she earned the service charge. So she then started to interrogate me, to which I responded with “I ordered my steak well done and it was bloody in the middle” and she replied with “We both know that isn’t true, but ok.” Insinuating that I’m lying so I didn’t know how to respond to such hostility and rudeness from a waitress in a place like Big Easy, which I had such high expectations of. I’d appreciate if I could speak to someone about this as I took my partner out for our anniversary meal and this experience ruined the night. Thank you.
Service was very helpful and attentive but not overbearing. Food was first class, If you like MEAT then this is the place for you. I highly recommend the Taste-o-rama, full flavoured tender meat and sides were great the slaw was lovely and fresh and the pit smoked beans were amazing. Be careful though you need to make sure you can eat as even i walked out stuffed
I enjoyed every part of my dinner experience, from the staff to the food. I was very impressed, definitely recommend and definitely coming back. Thank you
Lovely atmosphere, amazing food and hospitable staff. A great evening out for date night or a celebration.
Everything is excellent just a bit too noisy for us
The express lunch is such amazing value with easy to eat, well made American burgers, lobster rolls, mac n cheese, good chips and a drink. The environment buzzes with suited types and efficiency.
Amazing chill friendly and delicious food ! And not to expensive:)
We had a really disappointing trip to The Big Easy. We came on a Weds and it wasn’t very busy (many empty tables round us). We’d barely sat down and the waiter was trying to get us to order food. We said we’d like a bit of time and he came back 1 minute later.
Once we’d ordered, our food came out pretty quickly but my friend had barely finished her starter and they were already there taking away the plate (there was even some food left on it!).
After our mains we were brought the dessert menu and after 30 secs we were being asked to order. The waiter then told us we had 10 mins to leave the table (even though we had 20 mins before our 2 hours was up). I told him it should have been 20 mins and he said another group would be sitting down at 8:30 on the dot so we had to be off by 20 past. I’ve never had this before. It was especially frustrating as there were empty tables of the same size around us. My friends wanted dessert but weren’t able to order as they didn’t want to have to rush it.
We all agreed that we won’t be eating there again as the whole experience left a sour taste in our mouths. Rude staff and no warmth at all.
Had a great smoking area, now it has none. Still good though.
Lobster just was not up to scratch, had several green bits in it.. I’ve never tasted a lobster so bad, I think you guys need to grill these instead of just only steaming.
Had great food and service was good too
Could be more space between tables
Music is too loud, you can't talk or hear the other person sitting with you
Tasty crowd pleasing food and friendly service. Ideal for casual catch up with friends or a family treat.
The staff were friendly and knowledgeable and when my wife picked two courses off of the main menu the waitress pointed out she could have the same from the express menu which was cheaper.
Our food came out hot, plentiful and very tasty.
We will be back as my nephew has given us a dinner voucher which we will use next time.
Lovely food, good drinks, lively ambiance, loved it!
Great place to bring friends for either lunch or dinner or happy hours to spent with. Foodies are excellent, services great too. My friend she is very happy that we could bonding quietly together and she does enjoy our quality time though. She’s coming back again to visit London and love to be back and try something else in big easy.
Keep up the great services and smiley faces however busy you are! Welcome to all of you 😀
Fantastic value for the express lunch menu. £10 for meal & drink cant be beaten. Fantastic BBQ, and recommend the taste-o-rama!
Ideal for gatherings and small parties, the restaurant is massive, with great views around. The menu has so many things to choose from you could be there all day trying to decide what to order. The food was good but not great, but the price is pretty good value for lunch so I can't complain. Left the restaurant happy and feeling full!
Very good experience, good food and service.
First time going and have recommended to all our freinds.
Excellent food and service.
The crab crackers was broken so it was even harder than usual to get the meat out.
Excellent service throughout. Very happy & will be back soon.
Really good food and drinks although my 1at choice drink had run out. Great setting over the water & cracking view into the city
A great vibe, pretty relaxed yet the food took ages to arrive. Then the milkshakes. Didn’t help to see two waiting staff arguing... Aside that, the music is good, it’s a buzzy atmosphere and is great for older kids.