Big Easy Canary Wharf
Friday 11.30 am-11.30 pm
Saturday 11 am - 11.30 pm
Sunday 11 am - 10.30 pm
With sweeping views over Canary Wharf & live Blues music 7 nights a week, the private dining room at Big Easy seats up to 26 & the Rum Lounge can be hired for parties of up to 100 guests. For larger events why not hire the whole restaurant exclusively?View Private Dining Details
Overall it was good. The service was good but unfortunately, the food came cold, for this reason, we were not able to enjoy it even though it looked as if it would have been delicious.
Loved the food the lobster was a little disappointing as next to no lobster in shell mussels however were plentiful and tasted amazing everyone else loved their meals.
The food was okay, but not amazing. I'd heard a lot of good things about the Big Easy, so I had high expectations.
The chicken was warm, but not hot. And the flavour didn't blow my mind. My friend also found the chicken dry, which I could agree with.
Our waitress was lovely and very attentive, so we had a nice evening. But just the food disappointed us a little.
Good food but extremely noisy so hard to talk
Food overpriced. Ribs were fatty, oversmoked and undercooked.
When you go for unlimited food or drink they should never make you feel like your asking for too much as you are PAYING for what they are offering. Then bring you less and less and less. Dont offer unlimited if you Dont want to give it out
Absolutely awesome food, staff and great ambiance.
Find the service hit and miss here - on a good day its amazing. On a bad day really is slow. The daily specials are great value though and the bottomless shrimp really is just that - they just keep it coming! Cheers up an otherwise dull Tuesday!
Food was good, not amazing though. Staff were friendly but not attentive enough, they struggled to notice when you needed something. Was very loud in there so they needed to keep a closer watch visually as can't people can't call out to them (won't be heard) but they didn't do this which was frustrating. They forgot part of our order, and gave our food to someone else initially.
had a good night, food is tasty, bit loud at times hard to talk or order. Friendly staff, helpful, great meet and greet .. allergies and special diets seems under control, received phonecall day before and was asked if any special diets required. (pretty good practice) service little slower but staff super busy so not a big deal.
will go again!
Very pleasant experience, great food, great customer service and really nice ambience. Only disappointing thing (why rating is 4, not5) is because I had stated upon booking that it was me and my partners anniversary and I had mentioned that I'd like a window seat and perhaps to have a complimentary glass of wine or a balloon, something small but never got that. Nevertheless, wonderful experience.
Had a spot of bother finding the venue, i went to the Covent garden restaurant in june of this year and couldn't wait to visit again. Food was fab, venue was cool only downside was we were under a dripping vent of the aircondirining. We did mention it to the waitress at the time but the place was packed, Sat afternoon and we didn't want to make an issue of it. We enjoyed it nevertheless
Food has gone down hill big time, everything was served luke warm and had to send it back
Nice atmosphere and very friendly staff with really good food
Amazing food, service and atmosphere.
Service was extremely slow, especially as they advertise a quick lunch service. We waited at least a half an hour for our coffee and then the bill. No one seemed to care we were still there, and we all desperately needed to get back to work. It was so bad that we considered leaving regardless!
We are from the express lunch menu and the food was quick tasty and good value for Canary Wharf.
I was celebrating mum’s birthday at Big Easy because she loves lobster. I ordered the daily special meal, steak and lobster. I had my steak blue and my friend had hers medium rare. Those steak were tough and with lots of fat! They’re like rubber. My friend was saying the ones we had from Tesco Special were even better quality than that. After chewing the rump, I dig into my half lobster which I look forward to that because of the disappointment of the meat. I gave part of the meat of the lobster to my mum and crack the claw open, it didn’t taste good. I look at the colour and the meat was brown and the juice tasted off. At that time, I asked the waitress to send it back to the kitchen and check but I insist not to have a refund or replacement. After few minutes the GM arrived and said that he checked with the sous chef saying that there was nothing wrong with the lobster. I said the meat was brown compared to my mum’s lobster. He said it could be over cooked. He offered to replace the half lobster which I said it wasn’t the point. I was hoping at least Big Easy is honest about it.
Summary: disappointed. Probably will go lobsters and burgers instead next time.
Caesar salad all lettuce, lobster small but good value
I came here with my boyfriend as he had never eaten lobster before,
We got our table and food quite quickly and the cocktails we ordered before we got our table were amazing. The cocktails we got with the food was very different and diluted (even though it was the same thing)
The lobster was fabulous and the steak perfectly cooked.
Staff were excellent....couldn't do enough for you. Also, the express lunch is great value.
High standard in food and service plus the location is amazing. Thank you Big Easy for making my wife's Birthday special.
Great food but extremely busy
The express lunch guarantees there's always a buzzy lunch atmosphere in the working week. The food is really good, great value and with friendly, helpful service. They knew it was my birthday and so even gave me an ice cream scoop with a lit candle on it which was a very nice touch indeed!
I WAS SERIOUSLY SICK WHEN I GOT HOME AFTER EATING HERE
Lovely food however small portions, service was lovely staff very friendly. Noise level was too much, I couldn’t hear my partner when he was talking even though he was on the other side of the table. Constantly have to repeat ourselves
Always a good time at big easy, great food
Great live music! Easy to make reservations online. The food was not too good. Mix up on the orders, making 1 of 3 waiting for the right meal while the others almost finished theirs. Dry lobster due to wrongly cooked næmeat. Great drinks though! And freindly staff trying their best to fix things.
Great atmosphere and food. Was looking for a treat for my better half before a show at the O2 and this did not disappoint. Definitely makes an impression when you walk into the lively environment and see all of the great dishes laid out for other patrons. We'll be back again soon!
Fantastic value for money. We went for the brunch and it was amazing. Good service, great food!
Been here many times and always had really helpful staff until my last visit. The waitress was rude and didn’t smile once.
Big portions and tasty food. Free for under 10's if you order brunch or two main meals. Our 4 year loved the Mac and cheese. We loved the Taste o Rama!
Service was brilliant along with the food and great selection of wines and beers, would be hard to recommend for the over 60's bracket as the place is very lively and can be a tad noisy as this place is very happening and has a big vibe along with the live music. I know it was a Friday night and was extremely busy but not sure about having to vacate your table after 2 hours !
Food took exceptionally long to arrive. No Apology from staff. The 15 minute guarantee was blown out the water as we were served one start within that time, the mains we had to wait 45 minutes for. Would not go back.
Was planning to stay for food. Booked for 6pm, was immediately told that we could only have the table for two hours and this started when two of our party who arrived early sat down, even though it wasn't that busy.
When shown to our seats the waitress couldn't manage a smile.
Changed our minds and went to Street Feast next door after one drink.
Always very good food and great value. Great selection of cocktails for happy hour
It was extremely disappointing. Surprise chicken in a fish dish. Beer with pits of orange in it. Our server was great, the manager was not. They ended up knocking my food of the bill. It’s a shame as we loved the chain and chose to spend our 3rd wedding anniversary here, but it was a total disappointment. NEVER AGAIN
Bar service was painfully slow as all bartenders prioritised table drinks. Despite me being the only person stood at the bar they had to be repeatedly reminded I was waiting.
Second time I have been to the Canary Wharf branch. It is is pricey but you do get what you pay for!
I went with my boyfriend and we had a wonderful experience, even though the restaurant was very busy our food came very quickly. We couldn’t fault our starters or mains- the flavours were lovely. I especially enjoyed the chips and salad. The cinnamon apple waffle was right up my street it was accompanied with salted caramel ice cream as the vanilla ice cream was unavailable (which worked out to be in my favour really). My other half got the chocolate waffle but when it arrived it was cold and hard. He told the waitress and she immediately apologised and told us a new one would be sent to him. This did happen and he was very pleased with his new waffle! Thanks big easy I’ll definitely be coming back!
Had a brilliant birthday meal, food, drinks, service was perfect, thank you Big Easy, we will be back