Big Easy Canary Wharf

3.7
5006 reviews
£26 to £40
Barbecue
Big Easy Bar.B.Q & Lobstershack. Home smoked Bar.B.Q, Fresh East Coast Lobster, Frozen slushy cocktails, over 500 whiskies, rums, ice cold beers on tap, live bands every night. We are a local institution, with an international following.

Our truly spectacular venue at Crossrail place, Canary Wharf can also host parties & events of all kinds from 50-500. We proudly feature a wow factor 10m bar, The Rum Lounge Bar (hosting up to 100 guests) an elegant Private Dining Room, The Captains Table (seating up to 26) not to mention the wrap-around external terrace with sweeping views over the dramatic skyline of Canary Wharf the City of London - no better place to watch the sun set with Daiquiri in your hand!

*Please note our kitchen closes 30mins prior to our closing time
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Private Dining

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Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 5006 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.9
food
3.5
service
3.9
ambience
3.6
value
Noise · Energetic
72% of people would recommend it to a friend
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DS
DelS
London
1 review
Dined 14 hours ago
Overall1food3service1ambience2

My wife and I tried to call the Resturant to say we may be a few minutes late. We rang 4-5 times. On one occasion the call was picked up and then placed down again.

When we got to the Resturant we mentioned this to the staff at the door. They said they were really busy, although there were 3 of them chatting. Then we were told you are not supposed to call that number. We mentioned it was listed on open table and on the web site ?

Our table was closed to a door which was open to the outside dining. I appreciate this is due to covid, however it was very cold.

Our waitress was very young, we asked her questions about the food. She could n’t answer any of them.

We asked how many wings in the starters. Are they sticky. What are the sausages like?

I do not blame the waitress, however the management should allow the staff to have tasters so they know a little about the food.

What is the point of having staff, I might as well order from
My phone.

Our drinks order was wrong and had been billed to another table, so we had to pay this in advance of having starters.

The waiters nearly placed our starters on the wrong table.

Out main course was placed on another table,
Where the occupants had got up for I assume a smoke.

The waitress then put the plates on our table.

Due to covid concerns we rejected the food.

We were told that new meals wood be cooked fresh.

When they came out they appeared to be the old ones and Luke warm.

My wife had eaten a considerable amount of her meal, when my meal was replaced.
This was nit the eating experience we had hoped for.

We spoke the manager “Luca” and he acknowledged the failings and did not charge us the meal.

OT
OpenTable Diner
1 review
Dined 15 hours ago
Overall2food1service3ambience5

The waiters very kind and the location is wonderful. The food not so good, the fries were cold the cocktails bad the cold lobster ...
Too bad because the place is gorgeous, but I didn't like the food because I think they are too busy.
I think I'll go back for a beer, because the location is beautiful.

J
Julia
London
1 review
Dined 2 days ago
Overall1food2service1ambience1

Parts of our order were missing and we had to get up to get someone’s attention to get it. Too loud to have any conversation. Starters tiny and overpriced.

KR
KellyR
1 review
Dined 2 days ago
Overall4food5service4ambience5

The food was amazing, loved the calamari, jumbo shrimp, and lobster roll. Cocktail was nice. Had a friendly waitress.

DS
DebiS
1 review
Dined 2 days ago
Overall5food5service5ambience5

Lovely food at a great place . Vibrant atmosphere and the serving staff were all very friendly. My teenagers loved it .

AF
AdamF
London
1 review
Dined 2 days ago
Overall3food3service2ambience4

Good food but not value for money, portion was disappointing for cost.

Really good environment.

Slightly disappointed to be honest

K
Katarzyna
1 review
Dined 2 days ago
Overall3food5service3ambience4

We got tricked into booking by an email from Big Easy promising boozy dinners all throughout July. However, when we arrived we were told this option was only available on select days, contrary to the email. The staff did not acknowledge the offer, even though we showed them the emial.
However the food was delicious, so we did enjoy the night anyway.

NN
NomNoM
London
5 reviews
Dined 2 days ago
Overall5food5service4ambience3

The food was great. Came out fast and very filling. The cocktails were delicious. Service great

JH
JamesH
London
1 review
Dined 2 days ago
Overall4food5service3ambience5

Loved the place, was fairly quiet for a late lunch

CC
CherrylC
London
6 reviews
Dined 2 days ago
Overall5food5service4ambience5

Accomodated me and my friends in a group of 5 table despite our differences in booking. Food was of great value.

l
lorraineb
1 review
Dined 3 days ago
Overall2food5service1ambience3

Monday night should be limitless pork; ribs, sausage, pulled pork and chicken.

We sat and were ignored for 30 minutes before waiter even said hello and then further 15 minutes before a dink was ordered, and food order taken. It was fairly busy for a Monday evening. Food arrived 30 mins later, and we immediately asked for some more ribs and chicken and sausage. No one came near or by to ask us for drinks and if everything ok. We chased 5 times including the manager for the additional food, then when it did arrive, it was one portion. There was 5 of us dining.

This is the second occasion the service has been very poor, the food was great, but I really would hurry back. It was a birthday treat which had been noted on the booking form. But no one asked. Overall very very disappointing why advertise the deal if you don’t want to deliver

MG
MattG
London
1 review
Dined 3 days ago
Overall2food4service1ambience4

Great quality food, great venue, however it’s an all you can eat BBQ. It took them almost an hour to bring out my next plate of food. When they did, it was totally wrong! Ended up leaving before the correct food came out. Shocking. A real shame as the food was beautiful.

OT
OpenTable Diner
London
1 review
Dined 3 days ago
Overall2food3service1ambience3

The service was poor. I order took a long time to arrive and we had a ask for it after an hour!!

D
annD
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

The staff are very polite and jolly, service was excellent! Food was great as well and the view from outside seating is really nice.

NC
NatalieC
1 review
Dined 3 days ago
Overall3food3service3ambience4

It was fine. Didn't feel special which was a shame as it was a birthday celebration meal for my daughter. Too many different waiters/ waitresses/ serving staff and this makes it feel rushed an inpersonal. We were told we were not allowed to use sparkler birthday candles and one waiter said we had to buy a minimum of 2 scoops of ice cream even though sold by the scoop??? Overall OK not great and wouldn't return.

S
Sorya
1 review
Dined 3 days ago
Overall3food5service2ambience3

Service was a bit poor and slow almost like they forgot I was there. Thankfully the food wasn’t bad at all.

OT
OpenTable Diner
1 review
Dined 3 days ago
Overall5food5service5ambience5

food came quick, service came with a smile and was very good value for money

J
Jojo
London
5 reviews
Dined 3 days ago
Overall3food5service1ambience4

Great food and atmosphere but unfortunately we suffered by having the most inept waitress ever! One of our party suggested that she might have been new to the job but whatever the reason for her ineptitude she didn’t appear to care at all about her customers. She got drinks orders wrong, failed to inform us about offers and when asked for refills of the bbq meat orders declared that we had earlier asked for takeaways!!!!
However the biggest problem came when one of our party asked for a gluten-free menu (having already requested this when checking in) the waitress appeared confused and eventually came back with a photocopy list from the kitchen from which she read out a few dishes. Eventually we took the list from her so we could check for ourselves!
One of our party was previously a manager in hospitality and told us that when a customer has an allergy that a more senior member of the team should take the order. Nothing like this happened at The Big Easy. Clearly there is a distinct lack of care about customers with severe allergies!!!!!
We had some deductions from the bill in recompense but to be quite honest I would think very hard about returning to this restaurant despite the great food.

OT
OpenTable Diner
London
1 review
Dined 4 days ago
Overall4food4service4ambience4

Birthday celebration staff was excellent

l
laurad
1 review
Dined 4 days ago
Overall3food3service5ambience4

Unfortunately as we was eating our meal there was a leaking AC unit that dropped condensation on our food which put us off the food - the few mouthfuls we did have at the beginning we’re nice but after water leaking on our food that was potentially dirty It put us both off

p
preciouso
London
1 review
Dined 4 days ago
Overall4food4service5ambience5

I wish the lobster was bigger every other things were spot on

OT
OpenTable Diner
London
1 review
Dined 4 days ago
Overall1food2service5ambience2

Food wasn’t very warm service was great but the value for money was awful very expensive

NL
NickyL
London
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Food was fantastic, service was fantastic and overall a lively time for my daughters 21st. Highly recommend. 👍

JS
JasonS
London
1 review
Dined 4 days ago
Overall5food5service5ambience5

Absolutely amazing food
Best atmosphere in London
Scenic views of Canary Wharf

LF
LisaF
London
3 reviews
Dined 4 days ago
Overall4food4service4ambience4

Had a lovely meal, great value bottomless branch, would recommend

J
Jada
London
1 review
Dined 4 days ago
Overall1food1service1ambience3

Absolutely terrible! Who messes up steak twice! How can they serve me raw food and I asked for well done. Terrible customer service

TD
TDocklands
London
1 review
Dined 4 days ago
Overall3food3service3ambience2

Overall okay. Food is abundant but average. The ambiance is quite hectic and would suit young crowds.

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5food5service5ambience5

Nice place and a massive menu.
Spoilt for choice.
Worth the money.

FR
FayeR
1 review
Dined 5 days ago
Overall5food5service5ambience5

Was a lovely evening, me and my hubby really enjoyed it and the food was 10\10

L
Lauren
Buckinghamshire
2 reviews
Dined 5 days ago
Overall2food3service1ambience3

Horrible service, stuck without drinks for the whole of our main meal. Waiters came out with our main just as we were finishing our starters. Very expensive so we were expecting a decent service. Felt like we had been forgotten and not made the feel welcomed at all. Won’t be going back.

L
Leefo
London
1 review
Dined 5 days ago
Overall4food4service4ambience4

Great food, service and atmosphere. The live music added to the atmosphere.

CP
CharlotteP
1 review
Dined 5 days ago
Overall5food5service5ambience5

Lovely restaurant with a good vibe and cocktails are amazing

DV
vipDaveView
London
8 reviews
Dined 5 days ago
Overall3food3service4ambience3

Expected a lot more, and could be so much better.
Poor layout of restaurant, unable to see music. Food was super average. Focussed on cramming people in and low end food rather than making it somewhere u want to visit. Disappointing.

B
Bdj94
London
1 review
Dined 5 days ago
Overall4food3service3ambience5

Lovely decor ... Food was nice but pretty pricey for what it is.

Music was good but due to it being busy if was hard to talk to each other.

SS
ShemelleS
1 review
Dined 5 days ago
Overall1food1service2ambience2

We waited 20 minutes to be served and 50 minutes for the food to arrive. The food came cold and the alcoholic drinks barely had alcohol in it and tasted like a soft drink.
The food had too much oil and garlic in it. The house slaw and mac and cheese was terrible. We ordered medium whole lobsters and they were very small. Not worth another visit or the money we paid.
The staff were nice enough despite everything else. I have been 3 times before and it was great so it is ashame that the restaurant has gone so down hill.

AM
AndreaM
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Big Easy is fantastic great food ,great service . My only problem is there isn't one near me x

OT
OpenTable Diner
London
1 review
Dined 5 days ago
Overall5food4service4ambience4

Very friendly staff, first time at the Canary Wharf restaurant. Will definitely return. Food as usual very good

N
Natalieb
London
9 reviews
Dined 5 days ago
Overall4food4service4ambience4

One of the best bottomless brunch for quality and value. The frozen mojito was delicious as was the food will 100% be back

HS
HannahS
1 review
Dined 5 days ago
Overall2food5service1ambience1

The waiter forgot us completely and 40 minutes after taking our order asked if we had ordered. The drinks were wrong etc. He was awful and so rude. The management were excellent and stopped us from leaving and gave us free meals the food was actually fantastic. But experience was poor.

OT
OpenTable Diner
London
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great service, excellent food!

FAQs

Big Easy Canary Wharf offers takeaway which you can order by calling the restaurant at 020 4580 1172.

Big Easy Canary Wharf is rated 3.7 stars by 5006 OpenTable diners.

Big Easy Canary Wharf does offer gift cards which you can purchase here http://bigeasy.co.uk/#home-gift-vouchers.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.