Big Easy Canary Wharf

3.9
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3619 reviews
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£26 to £40
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Barbecue
Big Easy Bar.B.Q & Lobstershack. Home smoked Bar.B.Q, Fresh East Coast Lobster, Fresh & Frozen slushy cocktails, over 500 whiskies & rums, ice cold beers on tap & live bands every night. We are a local institution, with an international following.

Our truly spectacular venue at Crossrail place, Canary Wharf can also host parties & events of all kinds from 50-500. We proudly feature a wow factor 10m bar, The Rum Lounge Bar (hosting up to 100 guests) an elegant Private Dining Room, The Captains Table (seating up to 26) not to mention the wrap-around external terrace with sweeping views over the dramatic skyline of Canary Wharf the City of London - no better place to watch the sun set with Daiquiri in your hand!

*Please note our kitchen closes 30mins prior to our closing time

Private Dining

Big Easy Canary Wharf can host parties and events of all kinds. The private dining room, The Captain's Table seats up to 26 & The Rum Lounge can be hired for parties of up to 100 guests. For larger events why not hire the whole venue exclusively for up to 500 guests! There no place like it!

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What 3619 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.7
service
4.0
ambience
3.8
value
Noise · Moderate
75% of people would recommend it to a friend
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j
London
6 reviews
Dined 2 days ago
Overall1food2service1ambience2

Quality has come down, overlooked and too much sauce on everything. Poor service, a few waiters have issues understanding english...

CD
London
20 reviews
Dined 2 days ago
Overall3food3service4ambience4

Boozy brunch has been watered down over the years, as have other dishes. Voodoo shrimps now mean a dish of five shrimps for £10 on top of prawn crackers to bulk out the visual. To get any sort of decent size lobster you have to upgrade for another £10. All in all was ok but there are better offerings around

CS
1 review
Dined 3 days ago
Overall3food4service3ambience2

Very loud American burger bar with a young vibe. The service was pleasant but slow. The food was good but lukewarm. Extremely noisy and there was a cold draft from a door that was constantly being opened by smokers going outside - it was so cold we ate our meal in our coats. Wouldn’t return

RP
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great venue, food and atmosphere were superb. Staff all really friendly. Only negative point would be the toilets. Very dirty - needs to be sorted....

TH
London
1 review
Dined 3 days ago
Overall1food2service2ambience1

I didn’t like the ambience, I didn’t enjoy the food and didn’t like the wait . Still had to wait at the smelling reception area even though I booked online for a particular time

KM
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great atmosphere and great food! So much choice and the weekend brunch menu was delicious

GR
London
1 review
Dined 3 days ago
Overall3food3service2ambience4

My wife slipped on a wet floor outside the toilet. The manager was informed then took an age to see her, in fact in the end we had to find him before we left. Food was fine as was the service.

LD
1 review
Dined 3 days ago
Overall4food5service2ambience5

Awesome food as always, very accommodating and just always lovely dining there. Unfortunately this particular occasion service was really bad for us...Drinks were served with no glasses, glasses arrived later extremely filthy. Prosecco delivered without ice buckets (yet other tables that were around us were being served to perfection), but besides that AMAZING food as always...we dined like royalty! They even remembered who the birthday boy was and brought round a complimentary dessert ...lovely comeback! Would we come back...oh certainly definitely, without a doubt!

Y
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great food, great ambiance, great service!
The lobster bake is to die for!
Didn't know we could have shrimps that big in London either!

I
London
3 reviews
Dined 4 days ago
Overall3food1service3ambience5

Food is really average, and really pricey. Fun vibe but lots of noise

OT
London
1 review
Dined 4 days ago
Overall1food1service1ambience1

Birthday celebration

s
London
19 reviews
Dined 4 days ago
Overall3food4service2ambience4

Good food and a fun evening. Only let down was our server basically forgot about us towards the end so we wasted 30 minutes trying to get the bill and pay!

FV
1 review
Dined 4 days ago
Overall4food4service2ambience4

We were very dissapointed about a thing. We were visitors at the Point A Hotel Canary Wharf and in the room were information about three restaurants. Also the Big Easy was on the list of the screen. If you had an a la carte dinner at big easy you will get 20 percent discount because a guest of this hotel. We ate at your place for a big amount of money and when we want to pay they told is that the discount is only valid if you tell this before you order. Someone also told us that de discount is no longer and is old information. we were Very angry about this also because of the attitude of the lady who told us this. We liked the food and the place. But we will never come back to you because of this way of service and old information.

FM
London
6 reviews
Dined 4 days ago
Overall3food4service2ambience3

The food was good and came quickly but it was consistently difficult to get anyone’s attention. We had to ask to order as no one came over and it was the same for the rest of the evening. We asked for a drinks menu which we never got and I was also brought the wrong drink once I had ordered one. The waiting staff were perfectly friendly just not attentive enough.

A
London
83 reviews
Dined 5 days ago
Overall3food3service2ambience2

I remember the Big Easy being a lot better. The service is very average. If you are going on a lunch break, don't expect to be at your desk in an hour. They showed me to a table of strangers on arrival. Once seated I had to break my neck to find a waiter. The lunch menu itself is very good and once ordered the food came very quickly. I won't be in a hurry to go back.

DF
1 review
Dined 6 days ago
Overall1food1service1ambience3

Dreadful over cooked food. Dreadful service. Not sure what’s happened to this place it used to be great not just feel that it’s a rip off.

LM
London
1 review
Dined 6 days ago
Overall5food5service4ambience4

we love Big Easy at Canary Wharf... the only reason I didn’t give top stars in all areas was because we had THE MOST annoying party behind us, not Big Easys fault though
Will always go back!!

OT
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

Really fab! Super chilled and great food and service!

L
1 review
Dined 6 days ago
Overall5food5service2ambience4

I love the big easy but found they had put a £9 service charge on my £65 order wasn’t impressed. I don’t mind leaving tips but I could’ve fed another person with that charge and it was a treat for my children

KY
London
1 review
Dined 7 days ago
Overall4food5service4ambience4

Always a top restaurant to visit. The food is always top notch but the service doesn't match the food as there are too many customers to attend to we found ourselves waiting for a long time to get served by the waiter/waitress. Still will visit again.

NN
London
3 reviews
Dined 7 days ago
Overall5food5service5ambience5

Absolutely fantastic! We've dined at all the big easy restaurants now and this is by far the best, thoroughly enjoyed our food (shrimp Tuesday!) Everything is cooked fresh so there is a wait but it is well worth the wait. We had quite a few refills on the shrimp and definitely got our monies worth. Well worth a visit and worth the trip to Canary Wharf. We will be back!!

CV
London
1 review
Dined 7 days ago
Overall5food5service4ambience5

Went in for lunch. much quieter time of day for Big Easy. Food was great. Service was good. Pleasant environment. Well priced lunch deals too.

OT
1 review
Dined on 16 February 2020
Overall1food1service1ambience1

The staff including managers were very rude & didn’t seem bothered about our issues. The portion sizes were ridiculous DO NOT BOTHER ordering half a lobster you literally get 1 bite if that. Had to wait half an hour before someone actually came to take our orders after asking for someone to attend to us 3 times. However the man who did serve our table was lovely, such a shame he works for such a rubbish establishment. It was my mums 50th birthday and all in all I was better of going Morley’s.

RB
London
13 reviews
Dined on 16 February 2020
Overall2food4service1ambience4

Terrible service.
Was rushed to get seated and told we would loose the booking if not sat within 5 mins , the waitress then abandoned us on our table after dumping the menus.
Waited 30 mins just to place an order and this was only when we prompted the waiter to take our order who was then rude and sarcastic to us.
After we had ordered the food did however arrive promptly and was very enjoyable. However after eating the hostess came and questioned our booking and told us we would have to leave the tables as the next booking was in 15 mins. They were not very polite in this either. We explained we would leave but we were still waiting to get the bill!
Great food very poor service. Something that clearly wasn't just the case for us as there was a queue of people speaking to the manager as we were leaving

NT
London
1 review
Dined on 16 February 2020
Overall5food5service5ambience5

Totally recommend.
Price and quality in balance. Friendly staff.

OT
1 review
Dined on 16 February 2020
Overall5food5service5ambience5

It was quiet difficult to find using the postcode, as we had to park at Canada square car park and then ask for directions, apart from that we got seen straight away food came out quick and we had a gear night

E
1 review
Dined on 16 February 2020
Overall3food3service2ambience3

Arrived ten minutes earlier we booked been told by reception staff to wait at the very uncomfortable area which facing the open kitchen heat for 20 minutes some other came later than us already serve to the table I walked to the reception staff find out any issue with our table the gentleman who work at the front house was not happy, after we sit down to our table, no any staff bring us menu until next 5 minutes one of the staff appear, food was just average calamari starter very greasy and the lobster was below the standard, service are below average compared to the Big Easy branch in Convent Garden, this restaurant not worth to spend my time and money

S
London
10 reviews
Dined on 16 February 2020
Overall2food3service2ambience3

We had a booking for 2pm and arrived on time. We had to wait about 10mins before we were seated.
We waited another 30mins before anyone paid attention and took our orders. Halfway through friend's meal she pulled a hair out of her mouth which wasn't hers or mine. Which means it would have been on the food before she ate it.
The waiter was called over and we asked to speak to the manager. The waiter took the plate of food. It was replaced with a new plate of food however the colesaw side was served in a bowl that had what looked like dry food in it which wasnt coleslaw. We asked to speak to the manager a second time. A woman came to the table(supposedly the manager) and before asking what we needed she immediately said "the food has been changed, no?" this was very rude & defensive of her as she didnt initially attend to us when we asked for the manager the first time & she didnt have the decency to apologise. We told her that in fact there was another issue of dried food on the "new" plate of food. She took it away. Also, my friend asked for a drink which took 20mins to come.
They then had the audacity to charge my friend full price for a very uncomfortable meal. We called the manager over once more and she reduced it but was very cold about it.

I was very excited to go to Big Easy as I haven't been for many years but I was very disappointed with the staff and overall experience at this branch

JT
London
1 review
Dined on 16 February 2020
Overall5food5service5ambience5

Kids friendly Sunday lunch #perfect kids eat free #perfect the portions for kids were bigger that most adult plates #perfect #staffgreat.

BH
London
1 review
Dined on 16 February 2020
Overall3food4service5ambience3

The service was good, great server.
But after a ‘busy day’ the previous day there were things missing from the menu- including vanilla ice cream and pale ale! Given that ASDA is just across the dock it did seem ridiculous that he had to explain what they had left! Surely this size of restaurant shouldn’t be running out of anything that basic? Desserts were out as they all came with the missing vanilla ice cream.
The food they did have was fine and the restaurant does have a nice feel.

OT
London
5 reviews
Dined on 15 February 2020
Overall5food5service5ambience5

Food as always was amazing , reliable snd great atmosphere.

CP
1 review
Dined on 15 February 2020
Overall2food3service2ambience3

I wouldn’t recommend the Canary Wharf branch as it was poor waiter services and we was stuck near loud groups of people and not much room for a pregnant person.
Drink was delivered wrong and then told we had to wait for the waiter.

TC
1 review
Dined on 15 February 2020
Overall3food4service2ambience4

Good location, atmosphere, food and pretty lights. A bit too noisy but it was a busy Saturday night. Service was not the best as I made my order clear and the waiter repeated it back to me yet they brought out the wrong order so I asked for this to be corrected and they brought it out wrong again so while my boyfriends food was going cold eventually my correct order came out after 2 attempts.

K
London
1 review
Dined on 15 February 2020
Overall3food3service3ambience4

Food average and overpriced - chips best thing on the menu - won’t be going back

D
London
1 review
Dined on 15 February 2020
Overall3food4service1ambience3

Had several different waiters , difficult to ask for more drinks and food as you didn’t know who your waiter was.

XB
1 review
Dined on 15 February 2020
Overall4food5service4ambience5

Big easy is an amazing restaurant the only thing I would criticise is to have a booked table in time for the persons booking as I had to wait 30 minutes with my friends for my table that I had been booked and we were all very hungry and a bit antsy but in the end it was worth it

NH
1 review
Dined on 15 February 2020
Overall2food4service1ambience2

Food was lovely and great value for money. However we arrived 10 minutes early for our table booking and sat at the table 5 minutes late. Then waited a further 15minutes before getting served. Once our food was bought to the table there was no sign of the waiter to order more drinks, in which case i had to get up and find someone who could take my order!

TM
1 review
Dined on 15 February 2020
Overall4food4service4ambience5

Went for a birthday that they were aware of, didnt make any effort for the occasion other than a single candle, Food is abit overrated but nothing wrong with it, starters were nicer than the mains.
Great vibe/atmosphere in there though.

AJ
London
4 reviews
Dined on 15 February 2020
Overall3food5service3ambience3

Birthday brunch

HF
1 review
Dined on 15 February 2020
Overall4food4service4ambience4

We attended the Boozy Brunch at 1pm on Saturday, and overall had a good experience. We did find that service was a bit slow and we had to wait almost 45 minutes to order our food, but once we ordered the food was brought out quite quickly.
We found the variety of drinks on offer to be good, and the drink refills were always brought out quickly after ordering.
We would definitely go back to do the brunch again as it was excellent value for money.