Big Easy Canary Wharf
Our truly spectacular venue at Crossrail place, Canary Wharf can also host parties & events of all kinds from 50-500. We proudly feature a wow factor 10m bar, The Rum Lounge Bar (hosting up to 100 guests) an elegant Private Dining Room, The Captains Table (seating up to 26) not to mention the wrap-around external terrace with sweeping views over the dramatic skyline of Canary Wharf the City of London - no better place to watch the sun set with Daiquiri in your hand!
*Please note our kitchen closes 30mins prior to our closing time
Big Easy Canary Wharf can host parties and events of all kinds. The private dining room, The Captain's Table seats up to 26 & The Rum Lounge can be hired for parties of up to 100 guests. For larger events why not hire the whole venue exclusively for up to 500 guests! There no place like it!View Private Dining Details
A great place to enjoy cajun style food. The voodoo chicken wings come highly recommended by my husband. I thoroughly enjoyed the ambience of the restaurant which was super busy but didn't affect the service we received.
My favourite place to go, on Thursday smashing stake and lobster combo (with carafe of wine!!). Staff is always so friendly!
Service was excellent, our waiter was friendly and our food was amazing.
The background music was so loud that we almost had to shout at each other.
One particular waitress was inattentive. We wanted her to get a photo of us and she replied “one second” and never came back. When we asked for the bill we told her to bring us the card machine as well. She did not and we had to wait a long time to pay.
The big easy original lobster with fries and a drink was £25 before service and now cost £33. Quite a massive price increase.
Disappointed with the vegan 'chilli' - it was more vegetables in a bowl
The venue and location was excellent, service missed a beat.
We were celebrating my husbands birthday with my adult children. All our drinks did not come together, we had to wait a while before the Margarita came so we could cheer each other
I ordered 1lb rubbed steak as medium rare & when it arrived it was well done. A different waiter told us that the steak is thin so they cannot do medium rare. I did not know this from our original waiter We also ordered 4 fries but only received two we had to tell the waiter rather then the waiter realising what was going on.
It was a shame that we did not get the experience
The bill was refunded fir the chips & steak which was refunded with the bill stating changed our mind. It was a shame that it was disappointing & not as enjoyable as before. I will not be in a hurry to return!
Not one to complain usually however, having been to BE a few times before as the food is always pretty damn good, I had to contest the service charge on this occasion as it was pretty appalling, we had a table booked and it wasn’t ready for 20 minutes we then waited 20 minutes to be seen by anyone (actually had to ask to order anything) didn’t receive the water we asked for, the beer my friend got was supposed to come with the lobster roll and we were originally charged full price for it separately until we contested
The order came out wrong when it did arrive and no one was apologetic or helpful at all, the wait staff actually seemed to be avoiding our table from the get go we didn’t have a set waiter and were dealt with by at least 6 different people so it seemed we were allotted anyone specific
We were also not the only ones who had had issues as we had been sat by the tills so heard a lot of the same complaints from other tables and all the staffs attitude stank, including the manager we had to speak to
Probably up there in one of the worst eating out experiences I have ever had in the 6 years I’ve lived in London
Food was extremely salty, hence everything tasted more or less the same.
The venue has a good vibe especially with the live band playing. The food was enjoyable but the service was poor. There was a delay in getting a table at our booked time; the drinks were forgotten about then came with one drink missing and generally we were left alone meaning we had to chase a waiter for service.
The food was amazing portions and flavour were great compliments to the chef. We did feel that we were rushed from our table although we were the last seating (as the kitchen closes at 11pm) our server said we had to leave the table after 2 hour limit even though she served us a second bottle of wine and we hadn’t finished up- we settled our bill, gave the 12.5% service charge which was a hefty £40 and had to take our drinks to stand by the bar looking over at the empty table until we finished up!
Food was lovely
Had to wait a long time for the food
Waiter (Jose) was cheeky and asked if his cash (tip) was on the table even though the service was terrible
Waitress told us to leave after 90 minutes even though we were told we had two hours
The food was great super filling and seasoned to taste. Our waiter was helpful but at times she forgot about us and we ended up waiting to get our food and our drinks and even go pay we waited for like 10 minutes. There was a live gig going on which was really loud we couldn’t hear over each other which was abit annoying but all in all it was good.
Had a great time with my family at this restaurant, the food was great and quite a lot, had to take some home. A little bit too noisy thou with the loud music.
Booked for dinner on Saturday night table for 2 at 17.45. I was running late and asked to amend my booking to 18.15. I was told that they have no availability,however when I have arrived at 18.00 table was not ready and we had to wait to be seated until 18.15. anyways hostess was nice, our server was friendly and lovely although he had a very large section to look after. We have moved to the bat afterwards for some cocktails. Service was great particularly from Emanuel ( I had to ask his colleague for his name as when I went to say thank you before we leave he wasn't at the bar). He did go an extra mile and deserves to be recognised! Food was great and we did enjoyed the night. The only negative is that if you wanted to go to a smoking area the only door that was available does not have a handle to come back in and I have nearly broke my nails few times trying to open that heavy door also the music was just a little bit too loud to enjoy conversation at the dinner table. Otherwise atmosphere was good.
We waited 25 minutes to be served at the bar area, the bar staff kept walking past and when we asked if they were serving they just said yeah!
Once we sat down our food came over and the guy was so rude! We stayed that we had ordered starters first and we got the hump put our food on the table and then left, we got our starters half way through our main meal.
The girls on the table next to us also said their waiter was rude.
The Service was awful I won’t be going back.
Lovely meal. We had the bottomless brunch and I must say. What a bargain. Not only bottomless drinks but limitless BBQ to boot. The young lady that served us was friendly and attentive. Will definitely be back
Very average food which didn’t come up as ordered - some things sent back
First order brought to our table was for someone else
Not impressed and won’t be rushing back
Two deserts (Strawberry waffles) were returned as they were cold waffles with dried strawberries NOT the fresh warm waffles described
Very very disappointed- won’t be rushing back
We had the best time, there were 9 of us & we all agreed. the food was great, as was the service, 2nd to none- all the staff were lovely, & value for money was outstanding- we had the Brunch, couldn’t tell you how many bottles of Prosecco we had, but ‘it was a LOT’ the whole experience £35 each - definitely will be going back. Thank you x
I had a reservation at 9.30, me and my partner waited over an hour for our food. As my first experience I was disappointed, however i enjoyed the ambience and the live music
Overall disappointing experience. Both dining area and bar/live music are located in the same floor - no clear division. What makes talking over dinner a bit of a challenge. And if you are expecting a dancing area, you will be as disappointed as I was. Regarding food and drinks, Lobster did not taste fresh and was overcooked. Drinks were inconsistent, some were ok, some were terrible. Service at the dining area was friendly but not attentive. Service at the bar was hopeless, probably understaffed and not well trained. The views are nice and the outdoor are would probably be nice on a sunny day. But I am definitely not going back to find out...
Wanted to go here for ages but was really disappointed. The starters were lovely but the main was a let down. Asked to re cook the ribs as they were raw in parts, got them back and some parts were still the same. Very cramped and busy
Mauvais rapport qualité prix. Quand on paie 40£ pour Steak qu'on demande seignant, on ne doit pas l'avoir sec dans l'assiette ! Rajouter des frais de 12.5% est exagéré .. vraiment une usine à fric !
We dined on a very busy Friday afternoon so the vibe was great. Our group always love the voodoo chicken wings from Big Easy (love the sauce) but found of the 4 of us who ordered that all the serving sizes varied quite considerably. Service was quite slow but to be expected at the peak of the lunch rush. We had to ask a couple of times for water and a take-away container and for the bill. Our express lunch ended up taking 90 minutes. Highly recommend avoiding the mad lunch rush especially on a Friday.
Got the lobster & shrimp Mac n cheese and found very little hidden in the pasta loollll.
The medium lobster 1,5 lb was tiny and full of water, not properly rinse. It was a bit disappointing. Can’t imagine how small must be the small 1lb lobster
Fab eve for a bday! Steak wasn’t amazing but everything else was nice. Thanks guys
We stayed just past 60mins and we're then chased away mid meal as they had over booked the table. Will never go back
Awful! Paid £24 for a flat iron steak and tiny half lobster. Wetherspoons steak is better and half the price.
Great food, amazing service only issues was the music was way to loud to have a decent conversation. Other than the music everything else was perfect.
All a bit frantic with tables packed together and getting knocked
Dirty glass, but swiftly replaced
Food was too expensive and my expectations were not met in regards to quality and quantity.
I've been going to the Big Easy for years. I will not be coming back. Service levels were absolutely dreadful. It took us 45 minutes to get a drink from ordering it. After my 3rd complaint I went to the bar to see our drinks just sitting on the side. At this point we still hadn't even ordered any food. Immediately on receiving these drinks I asked for the same order to be replicated again. 25 mins later I asked where they were and was told that the waitress had forgotten to process the order.
If someone would like to contact me on then I am more than happy to feed back further on the experience. I was fed up of arguing with the waitress in front of my clients that I just wanted to leave when the bill came so I just paid circa £70 for service. I would ask that the restaurant donates this to charity as they certainly do not deserve this.
Terrible experience here tonight with the manager involved in a row with my other half when she has the temerity to complain about the state of the toilets.
Will. It be going back here again.
Loved everything about The Big Easy including the look of the futuristic building it occupies. The food was lovely, I had the lobster and my friends had the crab burgers, all food was greatly enjoyed and I'm looking forward to returning to try some of the other things on the menu.
Tolles Restaurant mit sehr gutem Essen.Der Service sehr schnell und aufmerksam.
The food was tasty and the size of the portion were decent. The decoration is original and we appreciate to hear live music too.
My partner and I went on a spontaneous date to big easy as my partner is in love with seafood. The food was amazing and I highly recommend. The service was very fast and the staff were lovely. Also, the cocktails are a must !!
But with much reservation .... go for the atmosphere not for the food. Really disappointed. Costumer service way excellent
Booked the boozy brunch as have had it lots previously. Gutted to find you’re no longer given bottles of Prosecco to free pour yourselves, you have to *TRY* and grab the waiter/waitresses attention to get refills. Kinda ruined the experience. That said, as always food and ambience amazing. A great lunch out