Big Easy Covent Garden

4
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4961 reviews
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£25 and under
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American

Top tags:

Casual
Fun
BBQ & Lobstershack. We're a local institution, with an international following, this powerhouse of a restaurant is set over 2 huge floors in Covent Garden boasting a 9m wow factor bar on the ground floor & a more intimate speak-easy style shelter bar on the lower deck.

We proudly offer a large slice of easy going living, inspired by the Gulf Coast, with live bands 7 nights week, a friendly welcoming atmosphere, fresh cocktails, ice cold beers and generous portions of
good old home-style cooking offering Home-Smoked BBQ & Fresh East Lobsters.

Fast forward to today and we continue to uphold those time-honoured traditions; social occasions of the bygone age, friends getting together over great fresh food, plentiful drinks and music - these never go out of fashion.
What 4961 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.2
food
3.9
service
4.0
ambience
3.9
value
Noise · Moderate
82% of people would recommend it to a friend
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JC
London
45 reviews
Dined 14 hours ago
Overall2food5service1ambience2

Food is always amazing, but service is just unbelievable. Waiting by the bar for more then 30 minutes can’t get a drink, after being seated, had to put my hand up for ages before getting any waiter’s attention. And telling the waiter I’m allergic to lobster and see if they could change that into something else, the waiter is not being helpful at all except for reading out the the rest of the menu. What’s worse, they forget my friend’s chip and we have to ask for them twice.

I keep coming back for the food, but the waiters and waitresses r pushing me to just leave and never come back.

OT
1 review
Dined 3 days ago
Overall3food3service3ambience2

When you order the “Unlimited” Day special it’s not actually continuous refill as they claim it to be as you have to wait 15-20 mins for your next refill and the quantity was very disappointing my first batch only had 3 shrimp and the rest were vegetables and the batches after that only came with 2 shrimps and tons of vegetable which is not ideal especially when you come for the shrimps as you’ll just be treated with a bunch of corn and potatoes and a bland tasting sauce! Very Disappointed!

ET
1 review
Dined 3 days ago
Overall1food3service1ambience1

I was VERY disappointed with the service. My friend was kept waiting over an hour for her drink, which the waiter missed off the round. When we asked for it (on several occasions) the waiter just shrugged or said it was "in the queue", which was unfair as it was their mistake to miss it off the initial order. We also given different food to what we ordered, because they didn't have it in stock. This would have been ok if we were consulted or even told, but we had to find out ourselves then go and question it. I also struggled to get accurate allergen information from the waiter. Another friend had to send the chicken back as it was dry and inedible. No apologies were made. We won't be going back.

Big Easy Covent Garden
Responded 15 hours ago

Hi Eliza, We’re sorry to hear you had disappointing time at Big Easy and appreciate you taking the time to leave this review to let us know. Sometimes we do make mistakes but we like to try and rectify them. Please could you send an email to ellis@bigeasy.co.uk and we’ll do our best to try and fix this. Thank you, Big Easy

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DK
Buckinghamshire
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great steak and seafood. Great service and attention to my wife's allergy to mussels.

LM
London
1 review
Dined 3 days ago
Overall5food4service5ambience5

Food and drink was excellent price! Wonderful service. Thanks to the manager who handled my query with a smile 😊

Big Easy Covent Garden
Responded 15 hours ago

Hello, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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LP
Cambridge
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

A splendid meal - great food / wine and excellent service - delivery a bit too quick as the main course arrived before we had finished our starters !

Big Easy Covent Garden
Responded 15 hours ago

Hello, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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f
London
9 reviews
Dined 4 days ago
Overall3food3service3ambience4

I used to enjoy going to Big Easy, but the quality of food and service have deteriorated recently. The lobster roll was more celery and mayo than lobster, and there was no sign of garlic butter. And we had to wait ages to get the service staff’s attention just to ask for the bill. Very disappointing.

D
London
1 review
Dined 4 days ago
Overall5food5service5ambience5

The Big Easy isn’t cheap, however the food is always good. They serve the best prawns I’ve had outside of the USA! The prawn and lobster roll is amazing, light and tasty. Their Mon-Thurs lunch menu is great value for money if you want a light but tasty lunch.

Big Easy Covent Garden
Responded 2 days ago

Hi Des, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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CT
Hampshire
2 reviews
Dined 5 days ago
Overall4food4service3ambience3

We really enjoyed our meal at the Big Easy. The food was delicious, the beer was great and the kids ate free! We would definitely recommend and fully intend to return next time we are in the vicinity.

Big Easy Covent Garden
Responded 2 days ago

Hi Chris, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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OT
1 review
Dined 5 days ago
Overall2food1service3ambience2

The food was awful my chicken was slimy and seemed under cooked also the ribs were tough and could not bite it off let alone chew it and one of the prawns were just like mush did not enjoy it at all. My husbands steak was over cooked, and it was small tiny amount of room felt like a sardine! And I kept hitting my head on the light above the table too not sure if it was supposed to be directly above my chair and so low???. I Did not enjoy my experience at all

JG
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Me and boyfriend came for a brunch on a Sunday for our anniversary and had the unlimited bbq meat and unlimited frozen mojitos. It was amazing, such tasty food! We were both given a jug of mojito each and then we were topped up by the glass after that. Staff were on the ball and friendly. Such a bargain for a great experience!! I would recommend to anybody :)

Big Easy Covent Garden
Responded 2 days ago

Hi Jade, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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AH
1 review
Dined 6 days ago
Overall2food4service1ambience3

Our wine turned up half way through the meal, and probably wouldn't have turned up if we hadn't asked for it

Our water we ordered at the start never turned up but they still tried charging us

The service was below poor, no one checked back to see how the food was, no one came over to tell us the wine we ordered was out of stock and when questioned, all they did was take off the 'optional' service charge

Big Easy Covent Garden
Responded 15 hours ago

Hi Adam, We’re sorry to hear you had disappointing time at Big Easy and appreciate you taking the time to leave this review to let us know. Sometimes we do make mistakes but we like to try and rectify them. Please could you send an email to ellis@bigeasy.co.uk and we’ll do our best to try and fix this. Thank you, Big Easy

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AH
Manchester
1 review
Dined 6 days ago
Overall4food4service2ambience5

Great atmosphere, live music was fab. Food was good although overpriced. Great selection of drinks. Service was slow and poor, we had to remind the waitress on several occasions that we had ordered drinks and not received them. Long wait to be seated even though we had booked a table well in advance.

SP
London
4 reviews
Dined 6 days ago
Overall5food5service5ambience4

Visited this at the weekend and was my second visit. Food is amazing - could not fault it. Waitress was good too. We did not have the best table if I am honest, round the side by the bar. It is quite a busy and loud restaurant but we were ok with it. Will definitely revisit - bit of a special occasion place.

Big Easy Covent Garden
Responded 2 days ago

Hi Sarah, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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FA
Edinburgh
40 reviews
Dined 6 days ago
Overall2food2service1ambience2

Average.
Average service - we asked to move table as we seated next to the kitchen / clearing area despite many other available seats.
Average ribs.
It isn’t a patch on what it has been in the past

CR
1 review
Dined 6 days ago
Overall2food2service4ambience3

The food wasnt nothing fancy. Very expensive for what it is.

MM
London
1 review
Dined 6 days ago
Overall3food3service2ambience3

I would recommend but not the Covent Garden one. Booked here as id been to Kings Road restaurant and it was amazing. Didn’t have the same experience. Felt quite awkward as went straight in for main meal, waiter looked disappointed but could not recommend a starter for us to share. Then didn’t speak to the waiter until we asked to get the bill - understand it was a very busy evening but ‘how is your meal’ would’ve been nice.

T
Kent
1 review
Dined 6 days ago
Overall3food4service4ambience3

Has to be tried, the food was excellent. Unfortunately the room was really hot and noisy, the prompt food service (5 mins after order) ended up making the meal feel a little rushed

p
East Sussex
1 review
Dined 6 days ago
Overall2food3service2ambience2

The food was very nice but over priced for what it is. Your burger dosnt even come with chips , drinks are very over priced as well. The food is very nice but not that good so I will be going back.

GB
London
1 review
Dined 6 days ago
Overall4food4service3ambience2

Lively atmosphere more suited to a younger drink orientated crowd, my parents were less keen on the decor and ambience but the food was tasty

L
1 review
Dined 6 days ago
Overall5food5service5ambience5

This restaurant was awesome! The atmosphere was great, the food was delicious and the service was quick. All staff were friendly and helpful and we had a really great evening 😁

Big Easy Covent Garden
Responded 2 days ago

Hi Leanne, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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LB
1 review
Dined 6 days ago
Overall3food4service1ambience3

Service was very slow which meant we didn't start out bottomless brunch until 45 mins into the booking and still had to leave the table after 2 hours. Can't complain too much as the food is great and amazing value, just not quite the 2 hours bottomless as advertised!!!

OT
London
1 review
Dined 6 days ago
Overall1food2service1ambience1

Terrible service, waited for our table to find that we had our table upstairs given away to another table of 4. Even though I had booked and specifically asked for to be seated upstairs. As the music downstairs is overbearing and stupidly loud that you cannot hear the people you are with talking.

After eventually getting to the table, found there was tissues and food all on the floor underneath the table as it hadn’t been cleaned properly. Then waited 30 Minutes!!!!! For a drink order to be taken after 45 minutes eventually got our drink.

There was 4 of us and we ordered 2 deluxe bbq o Rama’s between the 4 of us. There was definitely not 2 of them. The portion was not much larger than the taste o Rama that I had on a previous visit to Canary Wharf.

Overall, terrible service, slow staff, untidy table, extremely loud atmosphere and worst of all over priced for the amount of food charged for.

Big Easy Covent Garden
Responded 2 days ago

Hello, We’re sorry to hear you had disappointing time at Big Easy and appreciate you taking the time to leave this review to let us know. Sometimes we do make mistakes but we like to try and rectify them. Please could you send an email to ellis@bigeasy.co.uk and we’ll do our best to try and fix this. Thank you, Big Easy

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J
London
1 review
Dined 6 days ago
Overall5food4service4ambience4

Very good food, a bit pricey but I suppose quality will always be expensive. Overall very nice A+

Big Easy Covent Garden
Responded 2 days ago

Hi Johnny, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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BT
Manchester
2 reviews
Dined 7 days ago
Overall3food3service4ambience5

Love this restaurant, however we found a chicken bone in the chicken burger.

OT
London
1 review
Dined 7 days ago
Overall5food5service5ambience5

Very good!Enjoy the food and music.

Big Easy Covent Garden
Responded 2 days ago

Hello, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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GD
London
1 review
Dined on 14 November 2019
Overall5food5service4ambience5

Cool place to eat, still busy with good atmosphere even post theatre. Good food, reasonably priced for central London.

Big Easy Covent Garden
Responded 2 days ago

Hello, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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A
1 review
Dined on 14 November 2019
Overall4food4service3ambience5

The service was very nice but a bit slow. It was not easy to get hold of someone to pay the bill and after we got the bill we had to wait quite some time until we eventually paid. Could have been a bit quicker. Otherwise in terms of friendliness etc all very nice

S
London
45 reviews
Dined on 14 November 2019
Overall3food3service4ambience4

The atmosphere is lively, friendly and attentive service. Our food was both under and over cooked and we found some of the prices a little excessive. However our waiter took care of all issues to our satisfaction.

GR
London
1 review
Dined on 13 November 2019
Overall5food5service4ambience5

The chicken wings were amazing and the lobster too

Big Easy Covent Garden
Responded 2 days ago

Hi Gabriel, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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H
1 review
Dined on 13 November 2019
Overall4food5service4ambience5

Great food and atmosphere, our only gripe from the 9 of us was that the “all you can eat wings” wasn’t all you can eat. We were asked to vacate our table whilst still eating, this happened twice and when we requested more wings the portion was tiny. We understand it’s a busy place but when a table of 9 are eating and drinking it’s not going to be done in an hour.

KK
London
1 review
Dined on 12 November 2019
Overall4food5service2ambience5

Great food and location/vibe. Staff seemed liked they could not handle all the tables and they were a bit slow. Maybe a one-off thing for a busy weekday.

ML
1 review
Dined on 11 November 2019
Overall4food4service4ambience3

Big Easy is ALWAYS good idea! Never been to the one in Covent Garden before but it was great!

Big Easy Covent Garden
Responded 2 days ago

Hi Mimi, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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WT
1 review
Dined on 11 November 2019
Overall1food1service1ambience1

Actually I arrive 15mins earlier, the reservation mentioned that I need to wait exactly 7:00pm but then I saw there is a lot of table available inside, that’s kept me wait outside in this cold weather. However, I do sense that the waitress and reservations the two ladies had some bias and long face on me just because me and my friend are Asians?????? I am so angry about that. And for the food, the lobster should be the most bad food I had ever ate, it was totally over cooked and not fresh. Overall I won’t recommend this restaurant to my FOREIGNER/ASIAN because the people worked at this restaurant have hard discrimination on ASIANS.

p
London
1 review
Dined on 11 November 2019
Overall3food2service5ambience5

Enjoyed the setting and music. I had the Pig Grill plus rib tip starters. The rib tips were lovely as was the big easy two pint stein. The pulled pork and cornbread was lovely however the one rib was fatty and the chicken was tasteless . Beans n slaw delicious.

CL
London
33 reviews
Dined on 11 November 2019
Overall5food5service5ambience5

Amazing as always

Big Easy Covent Garden
Responded 2 days ago

Hello, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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OT
London
1 review
Dined on 10 November 2019
Overall5food5service4ambience5

Ordered 2 x 2lb Lobster, Chicken Tenders and truffle chips. Overall experienced was good. Just abit disappointed with the Truffle chips as they a bit oily and soggy.

Big Easy Covent Garden
Responded 2 days ago

Hello, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon (for some better truffle chips). Best, Big Easy

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OT
1 review
Dined on 10 November 2019
Overall5food5service5ambience5

We had a great time with friends at big easy.
My friends were very pleased with the food and the service. Thanks.

Big Easy Covent Garden
Responded 2 days ago

Hello, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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S
1 review
Dined on 10 November 2019
Overall5food5service5ambience5

Really nice place with tasty food and very friendly staff.

Big Easy Covent Garden
Responded 2 days ago

Hi Sergi, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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OT
London
3 reviews
Dined on 10 November 2019
Overall4food4service5ambience5

Friendly with an authentic southern US vibe.

Big Easy Covent Garden
Responded 2 days ago

Hello, Thanks for taking the time to leave a review! We're glad you enjoyed your time with us and hope to see you again soon. Best, Big Easy

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