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Big Easy Covent Garden, London, London

Big Easy Covent Garden

3.4
3.4
7406 Reviews
£26 to £40
American
BBQ & Lobstershack. We're a local institution, with an international following, this powerhouse of a restaurant is set over 2 huge floors in Covent Garden boasting a 9m wow factor bar on the ground floor & a more intimate speak-easy style shelter bar on the lower deck.

We proudly offer a large slice of easy going living, inspired by the Gulf Coast, with live bands 7 nights week, a friendly welcoming atmosphere, fresh cocktails, ice cold beers and generous portions of
good old home-style cooking offering Home-Smoked BBQ & Fresh East Coast Lobsters.

Fast forward to today and we continue to uphold those time-honoured traditions; social occasions of the bygone age, friends getting together over great fresh food, plentiful drinks and music - these never go out of fashion.

Make a booking

2 people

22:00


Booked 123 times today

Order delivery or takeout

Options

  • Logo image for Deliveroo

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American, Barbecue, Seafood

  • Hours of Operation

    Mon–Thu 12:00–22:00 Fri, Sat 12:00–22:30 Sun 11:00–21:30

  • Phone number

    020 4580 1173

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Catering

    Big Easy can cater for your external events or private parties no matter where they are. Contact us with your enquiry and we'll be delighted to help. events@bigeasy.co.uk

  • Private party facilities

    Available for hoedowns, hootenannies, hullabaloos & other private parties With 10,000 sq. ft. of space we have plenty of room for events of all sizes; we have a semi-private area that caters up to 45 giving you all the atmosphere of the main restaurant but your own space to play with. There is also the option to hire one floor or exclusive use of the restaurant for your event. We can also accommodate drinks reception parties on both upper & lower decks of the restaurant and will be happy to discuss your requirements. For all events enquiries, get in touch at events@bigeasy.co.uk to find out more.

  • Area

    Covent Garden

  • Parking Details

    Street Parking

  • Public Transit

    Covent Garden, Charing Cross and Leicester Square underground stations are all a 5 minute walk away.

  • Entertainment

    We don’t think good times are complete without some great live music so we feature a collective of some of London’s most talented blues musicians playing 2 or 3 sets nightly up to 1am.

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Entertainment, Full Bar, Happy Hour, Late Night, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine

Gift card

Gift card

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What 7,406 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4
3.4 based on recent ratings
  • 3.6Food
  • 3.2Service
  • 3.6Ambience
  • 3.2Value

NoiseEnergetic

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  1. A

    Anita

    London

    1 review

    3.0

    1 review

    Dined 1 day ago

    overall3food4service2ambience3
    Pretty much as expected, strong theme and decent food. However the service was poor and the music was so loud it limited pur ability to talk with each other.
  2. MH

    MatH

    London

    1 review

    2.0

    1 review

    Dined 1 day ago

    overall2food3service1ambience2
    The music was very loud,the service was terrible The female toilets were disgusting ,3 were blocked and the other 3 had no toilet paper. We got asked to leave as they had another booking but didn’t tell us at the start of the night and we were still eating dessert. The kings road big easy is much better
  3. O

    Oneeyejack

    Kent

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience4
    Food was typical TexMex but very nice, portions were generous and the Tues "All you can eat shrimp" delicious & filling. The bill was around £40pp for starters, main & a drink each.
  4. MP

    MicheleP

    London

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food4service4ambience4
    This is the 2nd time I’ve visited The Big Easy. The food is always great and quick! It was a little hot upstairs much cooler downstairs. Conveniently located for what we needed
  5. AH

    AngelaH

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Birthday dinner for my son, lovely food. Staff very welcoming, great service. Will definitely visit again
  6. LD

    LisaD

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Table for four Saturday night, great food. Our server was so efficient and very friendly. The bog standard bottle of Prosecco is rather overpriced at £39.
  7. DA

    DarrenA

    Aberdeen

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food5service1ambience3
    Food was great but service was slow and the server was disinterested. Having a service charge means they put in no effort
  8. AB

    AndyB

    London

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Great food, drink, music and staff, says it all!!!
  9. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food1service1ambience3
    Food was poor and waiter was rude
  10. TS

    TriciaS

    London

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Great food, good service and a great atmosphere. It’s my third visit and I will be coming back.
  11. J

    Jonny

    Warwickshire

    1 review

    2.0

    1 review

    Dined 4 days ago

    overall2food5service1ambience4
    Food was great. But the service from the staff was poor. We felt a little forgotten about and had to ask several times for service/the bill etc
  12. NB

    NinaB

    London

    2 reviews

    4.0

    2 reviews

    Dined 4 days ago

    overall4food5service3ambience5
    Marked down because of waiter being so dull. Normally- staff in the States) are full of bonhomie. Ours had no rapport nor chat. Felt he was un helpful when we asked if we could substitute beans for chips. Just no and shrug shoulders. Nowadays most places allow substitutes even if it’s extra cost. Wine could have been colder but hey Ho.
  13. D

    Dixie

    London

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    overall5food4service5ambience5
    Went here for a birthday meal made a right fuss of us. Staff couldn’t have been more helpful and food was delicious. Defo recommend especially the frozen mojito
  14. TA

    TraceyA

    London

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food4service4ambience4
    Looked after well, food came n good time, lobster steak brunch option great, not so keen on the ribs option, we think the ribs may have been from a pre-historic dinosaur, they were ridiculously huge!!great time, would come again
  15. OT

    OpenTable Diner

    London

    1 review

    2.0

    1 review

    Dined 5 days ago

    overall2food5service1ambience5
    Service was non existent… waited ages to order, no check in, asked for napkins which was forgotten, plates not cleared for 30+ minutes after we finished eating.
  16. LM

    LeeM

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food5service5ambience4
    Great food and big portions with exceptional service, just a little pricey
  17. JN

    JNew

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined 5 days ago

    overall3food3service4ambience3
    You need to get the Guinness pump sorted as it’s not acceptable to serve the drink and then just say that’s how it is with no head. I am a regular Guinness drinker and that what was served was unacceptable and spoilt the visit.
  18. B

    Bibbab22

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food4service5ambience4
    The restaurant was very hot. Could of done with air con or stronger if they do have.
  19. LC

    LouiseC

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience4
    Very good but restaurant could do with some air con - we went on one of the hottest days.
  20. V

    Vikas

    London

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food4service1ambience3
    Did not pay attention to details got seated on a high stool when requested standerd table on the booking... Not our mistake but made us wait 10min or so..... WAITING 15MIN IN TOTAL... When seated lot of table booth empty down stairs but wanted us to seat upstairs so looks fuller. TOLD ME it's booked when I went downstairs 3X AND ONCE AGAIN WHEN I LEFT nobody seated the whole time I was in the place feel like I got treated differently which is not fair Brought the wrong order and telling us that it's no mistake and we have order this food. Service was very poor when it came to be seated and telling us that we have order food when we did not. Vikas 07957712713
  21. D

    Dc123

    London

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    We were taken care by branch manager Michele. He was exemplary in customer service from the get go, seeing that we had a large group and a baby, immediately moving us to a quieter area with a lower table. The food was delicious and came quickly, with extra requests accommodated with no delays. Food was excellent too. Couldn't have asked for a better dinner spot and thank you Michele!
  22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Everything was great!
  23. TS

    TraceyS

    London

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food4service4ambience4
    Was a bit anxious to eat here after seeing the reviews which we realised wasn’t this branch. The service was very good. The ribs were a little disappointing as they are more like pork belly. Quite fatty but everything else was lovely. One criticism is the huge trays they bring the food on. The table is not big enough for 4 of them at once. Overall very satisfied with our evening and would recommend a visit
  24. SW

    SwingingWitch

    Kent

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food5service3ambience4
    I’m a big fan of here but I must admit it wasn’t up to the usual standards. The food was delicious as always, but the portions are smaller and the prices have gone up compared to my previous visits. We were served quickly and food was delivered within a very short space of time, which was great as we were in a rush. However, normally with lobster from here, you receive an apron to wear, claw crackers and meat pick, and wipes for you hands. I received none of these on this visit and had to ask for them twice. My daughter ordered the cheesy chips (if that’s what you can call them). They had the tiniest bit of Parmesan sprinkled on the top…. Not really what you would call cheesy chips! The biggest let down was the state of the ladies toilets. Bearing in mind it was only 5.30pm, the toilets were filthy!! There was toilet roll all over the floor in every cubicle, one toilet was completely out of order, the next had no toilet roll and a dirty and broken seat, the next looked like it hadn’t been cleaned in days and the final toilet also had a broken seat and a broken soap dispenser so you couldn’t even wash your hands after. COME ON BIG EASY, THIS IS NOT WHAT YOU ARE USUALLY LIKE.
  25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    We had a wonderful time everyone was so lovely and the food was amazing.
  26. TA

    TaylorAnnK1997

    Essex

    4 reviews

    4.0

    4 reviews

    Dined on 8 August 2022

    overall4food4service5ambience5
    Great restaurant. Server was lovely and attentive. Loved the live music. Highly recommend bbq pork sandwich!!

    Big Easy Covent GardenResponded 5 days agoDear Taylor, Thanks for taking the time to writes us a review. We're optimistic that with this feedback we can make it a 5 star experience on your return. We look forward to welcoming you back. Big Easy

  27. SF

    StevenF

    Newcastle

    2 reviews

    4.0

    2 reviews

    Dined on 8 August 2022

    overall4food4service4ambience4
    Family booking. Good service and overall experience very good. Thanks guys.

    Big Easy Covent GardenResponded 5 days agoDear Steven, Thank you SO much for taking the time to write about your positive experience. We're delighted that we knocked it out the park on your visit and we look forward to welcoming you back soon! Big Easy

  28. PM

    PamM

    West Palm Beach

    2 reviews

    1.0

    2 reviews

    Dined on 8 August 2022

    overall1food1service1ambience3
    The service was horrible from the moment we walked in; took multiple minutes just to get seated; even with a reservation. Then multiple minutes before anyone came over; all the drinks we ordered were not available and had to change our order. The food was warm at best; the server never offered us more water, drinks, sauces; actually NEVER came back to the table! And worst of all 2/3 of the tables were open! Not a good dining experience at all!!

    Big Easy Covent GardenResponded 5 days agoDear Pam, Thank you for taking the time to write a review about our restaurant. We are sorry to hear that your experience did not meet your expectations. We are serious about taking our customer comments. We would like to look into these issues in more detail and would appreciate if you can email us at gm.coventgarden@bigeasy.co.uk Hopefully we can give you confidence to give us another chance and that we will have addressed these issues by the time you visit again. Big Easy

  29. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 7 August 2022

    overall5food3service5ambience5
    The service was very fast and good, staff were happy with changing our orders

    Big Easy Covent GardenResponded 5 days agoHi, Thank you SO much for taking the time to write about your positive experience. We're delighted that we knocked it out the park on your visit and we look forward to welcoming you back soon! Big Easy

  30. V

    Vicky

    London

    1 review

    3.0

    1 review

    Dined on 7 August 2022

    overall3food2service4ambience3
    The service was fine but the food quality has declined a lot.... But not the price!

    Big Easy Covent GardenResponded 5 days agoDear Vicky, Thanks for taking the time to writes us a review. We're optimistic that with this feedback we can make it a 5 star experience on your return. We look forward to welcoming you back. Big Easy

  31. LO

    LieselO

    London

    1 review

    4.0

    1 review

    Dined on 7 August 2022

    overall4food4service3ambience2
    They give great portion sizes, food i will give 5/10.

    Big Easy Covent GardenResponded 5 days agoHi, Thanks for taking the time to writes us a review. We're optimistic that with this feedback we can make it a 5 star experience on your return. We look forward to welcoming you back. Big Easy

  32. OT

    OpenTable Diner

    London

    4 reviews

    vip
    2.0

    4 reviews

    Dined on 6 August 2022

    overall2food3service2ambience1
    Having been to the Chelsea branch on many occasions, we thought we could count on fresh, high quality food and fantastic service. The service was inconsistent as we had at least 7 different people attend us during our meal, and 4 of them were dour-faced and miserable. The food was just meh. The margaritas were the worst I’d ever had and had a weird chemical/soapy taste to them. The popcorn shrimp were seriously over cooked and chewy. The half lobster was tiny and terrible value for money, with just four mouthfuls of meat and a tiny snackbowl of salad supposed to be constituting a meal for an adult. My 13 year old had more food on his plate and he ordered from the kids menu! In addition, the s’mores dessert we ordered was supposed to be served with Grahams crackers and was served with English shortbread biscuits - presumably they’d assumed that we’d be too naive to know the difference… My 13yo’s mac n cheese didn’t appear to have any cheese in it and was swimming in oil of some description. He said it was awful, and it’s always been his favourite dish. It was nowhere near the same quality dish as the adult portion that my elder son ordered, which had plenty of cheese in it. The staff who were pleasant, were absolutely lovely, but sadly, the others just totally ruined the experience before we’d even tasted anything.

    Big Easy Covent GardenResponded 5 days agoHi, Thank you for taking the time to write a review about our restaurant. We are sorry to hear that your experience did not meet your expectations. We are serious about taking our customer comments. We would like to look into these issues in more detail and would appreciate if you can email us at gm.coventgarden@bigeasy.co.uk Hopefully we can give you confidence to give us another chance and that we will have addressed these issues by the time you visit again. Big Easy

  33. SH

    SH3n

    London

    1 review

    4.0

    1 review

    Dined on 6 August 2022

    overall4food4service3ambience3
    Food was fab, service a bit off. Got the drinks orders wrong and mains were brought out before starters were finished...not ideal. Live music on downstairs which was lovely but music very loud in the upstairs area...it was a saturday evening but we were struggling to have a conversation with people opposite us on the table.

    Big Easy Covent GardenResponded 5 days agoHi, Thanks for taking the time to writes us a review. We're optimistic that with this feedback we can make it a 5 star experience on your return. We look forward to welcoming you back. Big Easy

  34. J

    Jane

    West Sussex

    2 reviews

    3.0

    2 reviews

    Dined on 6 August 2022

    overall3food4service4ambience3
    Food was good, service was friendly, unfortunately saw a waiter drop a whole tray of food onto a customer !! Noise level unbearable, music was turned up so loud we couldn’t talk to each other and struggled to tell waiter what we wanted ! We asked for it to be turned down and was told no point the live music would be just as loud, so left with a headache !! Food is pricey , but tasty .

    Big Easy Covent GardenResponded 5 days agoDear Jane, Thanks for taking the time to writes us a review. We're optimistic that with this feedback we can make it a 5 star experience on your return. We look forward to welcoming you back. Big Easy

  35. B

    Beemum23

    London

    1 review

    3.0

    1 review

    Dined on 6 August 2022

    overall3food3service4ambience4
    Prompt and friendly service but the food wasn’t hot when it arrived and was quite dry. Really quite disappointed.

    Big Easy Covent GardenResponded 5 days agoHi, Thanks for taking the time to writes us a review. We're optimistic that with this feedback we can make it a 5 star experience on your return. We look forward to welcoming you back. Big Easy

  36. ML

    MichaelL

    London

    1 review

    1.0

    1 review

    Dined on 6 August 2022

    overall1food1service1ambience1
    Terrible service and food was undercooked, drinks were not as advertised on menu and sodas were also flat
  37. CC

    ClairC

    London

    28 reviews

    1.0

    28 reviews

    Dined on 6 August 2022

    overall1food1service1ambience1
    Terrible experience from start to finish. I had a small child I requested her food come straight out , waited 45 mins. A couple that came after us got their food before us approx 15 mins. I had to ask three times for the food. They didn’t have any child friendly cutlery so my 4 year old was given a steak knife that was bigger than her arm. The manager just looked fed up when I complained he did apologies but a lovely male server did. When the food did come it seemed that it was dry and chips not that warm. We also were seated next to a group of lads that were swearing. All in all I would not recommend or go there again. Over priced bad customer service .

    Big Easy Covent GardenResponded on 8 August 2022Dear Clair, Thank you for taking the time to write a review about our restaurant. We are sorry to hear that your experience did not meet your expectations. We are serious about our customer comments. We would like to look into these issues in more detail and would appreciate if you can email us at gm.coventgarden@bigeasy.co.uk Hopefully we can give you confidence to give us another chance and that we will have addressed these issues by the time you visit again. Big Easy

  38. J

    Jamie

    Hertfordshire

    1 review

    1.0

    1 review

    Dined on 6 August 2022

    overall1food3service1ambience2
    For a bottomless service was awful, only got 1 hour of eating and drinking due to awful service. Would avoid.
  39. AS

    AdamS

    London

    1 review

    3.0

    1 review

    Dined on 6 August 2022

    overall3food3service3ambience2
    Food was ok, over priced but it's in Covent Garden afterall. I mentioned it was for a birthday in the booking form but nothing was said about it when we got there. Quite fun but not great for families, soooo damn noisy. Lots of 20 somethings being 20 somethings, fair enough but won't be going again.
  40. WL

    WilLo

    London

    1 review

    3.0

    1 review

    Dined on 6 August 2022

    overall3food2service4ambience3
    We ordered Taste-O-Rama and the chicken meat is too dry. It seems that it has been sitting for days then added sauce on top before serving to customer. There is nothing special on the meat

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waiting staff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Diner temperature check required
    • Staff temperature check required
    • Contact tracing information collected

FAQs

Big Easy Covent Garden does offer delivery in partnership with Deliveroo.

Big Easy Covent Garden is rated 3.4 stars by 7406 OpenTable diners.

Big Easy Covent Garden does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

22:00


Booked 123 times today

Order delivery or takeout

Options

  • Logo image for Deliveroo
Google Map for Big Easy Covent Garden

12 Maiden Lane, Covent Garden, London, London WC2E 7NA

Additional information

  • Area

    Covent Garden

  • Hours of Operation

    Mon–Thu 12:00–22:00 Fri, Sat 12:00–22:30 Sun 11:00–21:30

  • Cuisines

    American, Barbecue, Seafood

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    Street Parking

  • Public Transit

    Covent Garden, Charing Cross and Leicester Square underground stations are all a 5 minute walk away.

  • Payment Options

    AMEX, MasterCard, Visa

  • Entertainment

    We don’t think good times are complete without some great live music so we feature a collective of some of London’s most talented blues musicians playing 2 or 3 sets nightly up to 1am.

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Entertainment, Full Bar, Happy Hour, Late Night, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    020 4580 1173

  • Catering

    Big Easy can cater for your external events or private parties no matter where they are. Contact us with your enquiry and we'll be delighted to help. events@bigeasy.co.uk

  • Private party facilities

    Available for hoedowns, hootenannies, hullabaloos & other private parties With 10,000 sq. ft. of space we have plenty of room for events of all sizes; we have a semi-private area that caters up to 45 giving you all the atmosphere of the main restaurant but your own space to play with. There is also the option to hire one floor or exclusive use of the restaurant for your event. We can also accommodate drinks reception parties on both upper & lower decks of the restaurant and will be happy to discuss your requirements. For all events enquiries, get in touch at events@bigeasy.co.uk to find out more.

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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