Big Easy - Kings Road
meats, Fresh East Coast Lobsters and fine quality cocktails & spirits,
all in one welcoming place - In the heart of the community within
the famous Kings Road. We let the good-times roll, and ensure
everyone feels welcome.
Our cosy and welcoming restaurant and bar set over two floors
features a characterful bar and is the perfect place to stop by for well
crafted cocktail or glass of wine or even relex and enjoy and pre or
post dinner drink.
We’ve been bringing the party to the neighbourhood and beyond for
over a quarter of a century, hosting rock stars, royalty and everyone
in-between. Big Easy Kings Road is where London comes to kick back.
*Please note our kitchen closes 30mins before our closing time.
I want to say a big thank to the tall mix raced lady with exceptional beautiful eyebrows. I didn’t get her name who made my Mum feel so special on her birthday. She was personable warm loving and friendly and you don’t get service like that these days. She deserves a promotion because I genuinely she is lovely person
Big easy Kings road has really gone downhill. We eat there about 4 times a year and always have the Lobster meal medium size 1.5pounds.
Over the past year the Lobster has been less than the weight prescribed an dlast 2 times over cooked and shrivelled up. chips are no longer included in the meal deal and the salad has shrunk to half the size.................so 30 pounds for a lobster one can buy in Iceland for 6.50 pounds is very poor value.
I will try one of the other 2 restaurants and trhen stop using it unless much better.
Food was amazing, wait staff were good when they were around but they seemed under staffed as it took a long time to get anyone's attention.
Lovely service and tasty food. Reasonably priced and good atmosphere.
We had the unlimited bbq everything was dry! Ribs were tough! We requested chips which didn’t come until after the meal! I complained to waiter who shrugged his shoulders as he handed me the card machine for payment! We will not be returning!!
We booked our table online for half five but they didn’t seat us till almost six and nobody even said sorry or maybe they could have offered a free drink or something
Brilliant place. Great atmosphere and tasty food. Large portions 😳
So sad that the iconic Big Easy is now a very average diner style restaurant with distinctly average (warm) food, a tatty decor and not much else. I used to spend my twenties here happily drinking cocktails - perhaps without the alcohol(!) to cloud my judgement it’s just not a place I would go again.
Very tasty food. I recommend the lobster bake with toast. Langhap sarap
Great staff and service. Everything was perfect with our order and all very happy with our food
Service was a bit slower than normal had to ask for menus and bill
Food has gone up a little and lobster didn’t come with normal sides but still amazing
As always, Big Easy never failed to disappoint. The £12 Express lunch is fantastic value and the quality of food is superb. The service is impeccable and there is a chilled ambience. Definitely worth a visit.
Food has gone down hill
I have been to big easy many times but this time food was not good at all
My steak was dry tough
Bbq wings were sour
Prawns no flavour
Waste of money
Always a great time at Big Easy! Great food and atmosphere
BE has a great atmosphere that grabs you as you go in and sets the scene. Wide choice of sea food and meat dishes served by attentive staff, including my favorite of jumbo shrimp which are delicious. We had a thoroughly good time.
Excellent food at a great price and friendly staff make you feel welcome
Easy to park right outside on a single yellow line at the weekend 👍🏽
We went to the bar and were the only people there , we weren’t offered drink or even acknowledged by the bar staff .
So we decided to go downstairs and wait at our table for friends to arrive . It’s a tight squeeze and not much room to spare !
Friends arrived and after 10 mins we still haven’t been offered a drink , bearing in mind we drove over an hour to get here!
Finally our order was taken and food arrived . Which is always good , we’ve eaten here many times .
But there was no pazzaz or personality from the staff , I do expect good customer service and was very disappointed .
There was no atmosphere at all compared to other times I’ve been here , a good attentive waiter can make all the different to your experience ! It wasn’t bad , it just wasn’t anything special sadly .
A bit of customer service training for staff needed .
Feel like big easy has gone down a little bit over the years, definitly too small of a venue to for in all them people in, just too much of a noisy meal can't hear yourself think or speak
The waiting staff gave exceptional service. The food was all superb except for the hips which were a bit too greasy. The staff at the door were very unhelpful as we had a wheelchair with us and when asking for a table upstairs they suggested we sit at the bar to each which obviously couldn't have been done. We were standing by the door for about 5 minutes waiting until they eventually pushed together 2 tables that were free which I initially suggested
Boozy Brunch is great value! Always love the Big Easy!
Friday night, not too busy but incredibly slow service - took 20 mins from ordering a drink to it arriving at our table. Food was 30 mins from ordering to arrival. When it arrived it was tasty but tepid. They forgot one side order - second round of drinks took a while to arrive too. It used to be much better than this - we’ve been coming for many years. Service used to be better. Waitress was friendly and overworked.
Booked online drove 35 mins for the host to turn us away. Telling us it was closed. Even doe we booked online
Food was very tasty and alot of variety to choose from. Staff were helpful and attentive. The atmosphere was relaxed and really enjoyed the live music.
Very good, great place for a first date. Would highly recommend
Value for money, staff friendly, ladies bathroom needs about more cleaning attention.
Table of 18 people, one waiter so food came out cold, when asked for things he didn’t return for long periods. We had to ask other staff to help us.
Things were missing ie chips and drinks took 45 mins for the birthday boy to get a milk shake.
Was sat down stairs which was dark and stuffy, live music was poor and to loud.
They did wave the service charge but the experience was ruined for my sons birthday.
Will sick time the west end branch in future.
Unfortunately the food and service have gone down hill since my last visit approx 18 months ago. The starter arrived quickly but the portion was extremely small, the glasses were dirty and had to be changed, I asked for normal chips but got cheesy chips, other diners seemed to wait ages for their food and for tables to be cleared. Food tasted nice but the quality has dropped. They also seem short staffed. This is a shame as the concept and menu are all good.
Just not really suitable for families had one toddler toilets not suitable for changing, dirty not very clean ect
Other than that it was ok.
We went for the boozy brunch and it did not disappoint ! Well worth it and highly recommend! Food and service was great! We will be back!
Front of house was very welcoming and attentive. The food came out very quickly and was tasty. However the slushy cocktails were too weak and the table service was very slow. It took time to get the waiters' attention. Staff were very polite but not as alert as should be.
Great deals during the weekend. Very welcoming and made the birthday person feel special.
Food wasn’t great!!
We had a table for six ..
Chips were soggy -even though we asked to be changed and bring a fresh ones!
Also the lobster roll original also was soggy and not great at all
Sad as we were there 4 months ago and was fantastic!
Love the restaurant the food was amazing only thing the stairs going downstairs is a bit slippery I slip and really hurt my thumb and toes as I was grabbing on so tight as I didn't want to fall on my son but apart from that it was an amazing night
I visited the restaurant with my baby in a pushchair, which the restaurant was made aware of prior to our visit. staff were not accommodating and seated us downstairs and there were no lifts in the building. Staff did not help to carry the pushchair downstairs and rather watched us struggle. We ordered lobster which was served to us very quickly. The morning after our visit those of us who had ordered the lobster were experiencing stomach problems we will not be visiting this restaurant again
A lovely experience. The food was good but we went overboard with the platter to share so did not have a lot of room for our mains.
Lovely waitress but she forgot our chips so by the time they arrived we had almost finished.
This was removed from the bill as well as the service charge. Which was very fair of them.
Excellent food and service, even though we were 30minutes late. Food was delicious and great portions, will deffo be going again.
Spontaneous night out for me and my lady, when we sat at our table the waiters were a bit slow to approach us. But when they finally did the rest of the night flowed very well. Most importantly me and the fiancee had a great night. Thank you!
As always the food is the star here - good BBQ and drinks. Bar was a bit loud and hard to get away from as the space is small but staff were happy to move us a bit further away and out of the draft. Pulled pork my favourite but all our BBQ choices were enjoyed. Slight niggle was the waitress who asked us to put in tip even though they have 12.5% service charge - watch out for that and have a lovely bbq!
The waiters (staff being trained) stand around doing a lot of chatting and not really helping. Our main meal was delivered before our starters and it ended up with us eating our main meal and starters at the same time. There are too many staff standing around talking to other staff and not being worried about whether their customers need anything - I have been to the Big Easy at least twice a year for the last few years and this time i was very disappointed.
Indifferent food four four of us and for my client, who is a vegetarian, a catalogue of disaster. Her coke failed to arrive. We had to ask twicw . Her main course - fajitas- was a mess / no peppers in the kitchen apparently so broccoli substituted . We had to ask three times where her meal was - we had almost finished ours when it finally arrived. A greasy concoction which she couldn’t eat .
As she was hungry ( ! ) we ordered an ice cream for her - it never arrived .
Don’t go .