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Big Easy - Kings Road

4
7511 reviews
£26 to £40
American
Ever since 1991, we’ve blazed a trail for brilliant live bands, Barbecued
meats, Fresh East Coast Lobsters and fine quality cocktails & spirits,
all in one welcoming place - In the heart of the community within
the famous Kings Road. We let the good-times roll, and ensure
everyone feels welcome.

Our cosy and welcoming restaurant and bar set over two floors
features a characterful bar and is the perfect place to stop by for well
crafted cocktail or glass of wine or even relex and enjoy and pre or
post dinner drink.

We’ve been bringing the party to the neighbourhood and beyond for
over a quarter of a century, hosting rock stars, royalty and everyone
in-between. Big Easy Kings Road is where London comes to kick back.

*Please note our kitchen closes 30mins before our closing time.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 7511 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
3.8
service
4.0
ambience
3.8
value
Noise · Moderate
75% of people would recommend it to a friend
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ST
vipSandiT
London
4 reviews
Dined 3 days ago
Overall1food1service3ambience1

Really gone down hill, food quality was poor and small portions. Hygiene poor and chefs in and out of restaurant
looked shabby and not very clean.Will not be visiting anytime soon. Its ashame, was once one of my favourite restaurants.

KC
KayleyC
1 review
Dined 5 days ago
Overall4food4service4ambience4

Great food & atmosphere despite starting off having 1 of the drinks ordered, breaking before we ate, staff were accommodating & helpful.

LR
LorraineR
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Had a fab experience. Our waiter was very helpful showing us how to eat lobster as it was our first time.
Would recommend

JE
JillE
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Staff was very friendly, health and safety was in place with the covid 19 rules. Food was amazing

C
Cara81
1 review
Dined 5 days ago
Overall3food3service2ambience1

Very very dirty toilets!
Milkshake was huge and couldn’t finish no option to take away so ended up wasting our money.
Daughter hated the ribs but are what she could as hungry and £25 +chips (chips are good!)
Steak was lovely as was the lobster
Kind prawns had too much batter - they were alright nothing special.
Polite waiter however on arrival reception was cold and then a joke that one of the staff made while taking our temperature ended up being very offensive to us - we didn’t find funny. Let’s just say we don’t think they are aware of what’s happening around the world in the BAME community - No apology offered either. Probably won’t return.

MK
MariaK
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Very good service!

i
ioso
London
8 reviews
Dined 6 days ago
Overall4food4service5ambience4

Great service. Very polite and friendly guys. Very satisfied in general. The tap beer was a bit warm but this was due to high demand due to buzzy branch.

L
Leiv
Hertfordshire
1 review
Dined 6 days ago
Overall5food5service5ambience5

Good food and staff were really friendly as well as good service, which can be rare at a bottomless brunch.

E
Elisa
1 review
Dined 6 days ago
Overall3food2service2ambience3

It was my first time at Big Easy Chelsea and I'm definitely not impressed. The food came out warm, not hot, it was not bad but I'd expect more for the price. The thing that I really did not like is that we were sitting close to the kitchen, the chef's don't wear any mask or gloves, and while the food trays are put out for the waiters to take, the chef's stand there and chat to the waiters, they literally talk on top of the food. That made me incredibly uncomfortable I don't think it's right, it ruined the whole experience

S
Shen
London
1 review
Dined 7 days ago
Overall3food5service3ambience4

We arrived on time for our booking at 8pm we was not seated until after 8.30 our food then did not come until 9.20 and at 9:45 we were rushed to pay our bill and to finish off food I was not impressed and I will not be returning to this restaurant. They need to be more organised. Other than that the food was great.

c
carolm
London
1 review
Dined 7 days ago
Overall1food1service3ambience3

Food disgusting. Lobster very small and tasted water soaked, no flavour. Not the usual. Very disappointed

LC
LisaC
London
7 reviews
Dined on 22 October 2020
Overall4food4service4ambience4

Great food and atmosphere (although quite noisy and packed). They had live music too.

OT
OpenTable Diner
London
2 reviews
Dined on 22 October 2020
Overall5food5service5ambience4

A wonderful experience would recommend to family and friends

S
Suki
London
3 reviews
Dined on 22 October 2020
Overall5food5service5ambience5

Wonderful service from our waiter. Service fast and effective. Food, as usual, was excellent. Atmosphere superb.

j
jilli
London
1 review
Dined on 22 October 2020
Overall4food3service5ambience3

Excellent customer service! Food however was okay, some things better than others and a bit overpriced but large portions of the BBQ combos.

e
ellier
London
1 review
Dined on 21 October 2020
Overall5food5service5ambience5

Always really enjoy the food
Staff lovely food amazing thanks you big easy

JZ
JurijZ
1 review
Dined on 20 October 2020
Overall3food3service2ambience3

Service was very poor. I would expect much better food for that price

c
vipchiswick
London
1 review
Dined on 20 October 2020
Overall5food5service5ambience5

Perfect diner food. Great burgers and bbq chicken.

OT
OpenTable Diner
London
4 reviews
Dined on 20 October 2020
Overall5food5service5ambience3

Fantastic soul food. Very reasonably priced.

NM
NadineM
London
1 review
Dined on 18 October 2020
Overall4food5service4ambience5

An hour wait for food. Asked other diners who also had the same wait as I thought we had been forgotten! Guess we understand maybe staff issues.

Food as always never disappoints. Just delicious.

JS
vipJohnS
London
18 reviews
Dined on 18 October 2020
Overall3food4service2ambience4

It was my daughters 15th birthday, and spite entering that when booking , none mentioned it , which was disappointing.

The starters took a good while to arrive( 30 mins or so ) but we waited over 1 1/2 hours for main corse and 2 of the orders were completely wrong , so we wait to wait again while they were done correctly.

Food very good but it was all very stressful, and hard to enjoy .

We got a free bottle of wine , but we all have preferred a smooth , professional meal , and enjoyed our daughters birthday meal .

John .

JF
JamesF
1 review
Dined on 17 October 2020
Overall2food4service1ambience2

Disappointing! Came here few years ago and remember it being a fantastic experience with great food, great service and a fantastic atmosphere. It seems to have lost its way.

To be fair the food we had very nice but the presentation was a little underwhelming. I remember big portions as you would expect from an American themed restaurant. This no longer seems to be the case.

Every item is an extra which I find unnecessary. If you are having a burger or steak it’s likely you will have fries, why not just include with the meal? Instead you have to pay £3 extra for a modest portion and also £2.50 for a sauce for your steak. I know this is a fairly expensive place on Kings Road but seems to have become a little stuck up and pretentious. If I wanted that I would have dined at the Blue Bird next door.

Unfortunately, the worst part was the service. I booked the table with 3-4 weeks notice but not given a choice of where to sit. Also mentioned it was my girlfriends birthday on the booking and this was not mentioned once.

The girl who took our order was nice enough but did not introduce herself or ask us anything about how we were or if we were there for any reason. Our starters were brought to us by a different member of staff and dumped onto the table in front of us. We were not asked if we needed anything else.

Our mains were brought over by the staff member who brought over the starters and again dropped these in front of us and before we could attempt to ask for another drink he had run away.

My lobster meal was missing the garlic butter along with the cracker and pick and I was not given a bib or hand wipe. We had to ask for new cutlery also.

We had to ask for a dessert menu and were never asked if we wanted another drink. Dessert menu was very disappointing with a poor selection, no brownie or cheese cake, really?

Came here for my girlfriends Birthday, and it was a disappointing end to the evening.

R
Renel
London
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

The restaurants food was very good and the quality was good for the price. The service was on point and the food came really quick.

SL
ShaninL
London
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

We absolutely love this place and have been coming here for over 15 years. The food is great, the atmosphere is lovely and the slushy cocktails are to die for!! Great for a night out with friends and even kid friendly...my kids love it here!!

LF
vipLauraF
London
5 reviews
Dined on 17 October 2020
Overall3food4service2ambience4

We were rushed through our meal, they literally took our plates and came over with the bill. Not even asked if we wanted dessert. We had drinks still and so had to be more bed to the bar area.

I understand that given the current climate they may need to turn tables around quickly but we hadn’t been there 1.5 hours. It was so rude.

N
Neilo
London
1 review
Dined on 17 October 2020
Overall2food5service1ambience3

Fantastic food, but mediocre service. On top of this, a 12.5% service charge is automatically added to your bill regardless of group size or quality of service (my table was for only two people). Toilets were a disgrace, and were clearly ignored by the staff.

IG
IGii
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

Amazing. Great food. Great place. Definitely not shy with the bottomless prosecco 👌

SW
SarahW
London
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

Server we had was great, cannot remember his name (sorry), food was unreal.

R
Richards
London
1 review
Dined on 16 October 2020
Overall2food1service3ambience1

Lobster is nice, chips awful, salad bland, very noisy and over priced. In comparison to how the big easy was a few years ago, it’s not somewhere I would go again. Staff lovely though

JL
JenniferL
London
1 review
Dined on 16 October 2020
Overall5food5service5ambience5

The ambiance has not changed since I hasn’t visited possibly 2yrs ago. The table service was excellent. However, the door staff were a bit confusing! I had 3 people ask me my name an reservation time in the suave of 5 minutes. Apart from the initial hiccup I enjoyed my visit. It was expensive to eat a small lobster, shared chips snd chicken starter all for £84! A bit pricey for me.

R
Ricky
London
6 reviews
Dined on 15 October 2020
Overall3food4service4ambience3

Not sure the downstairs was responsibly socially distanced... I know it is difficult to know the exact rules but there were a LOT of people!

TD
TinyDancer
1 review
Dined on 14 October 2020
Overall4food3service5ambience4

Great express lunch and early bird specials. Good service and relaxed atmosphere.

IB
IvaB
London
1 review
Dined on 14 October 2020
Overall5food5service5ambience4

Big Easy never disappoints! I've been to the Covent garden brach a few times and it was my fist visit to their restaurant on King's road. However, it was a great experience (as expected) - fast and friendly service, tasty food and good value for money!

OT
OpenTable Diner
London
5 reviews
Dined on 13 October 2020
Overall2food2service5ambience4

All you can eat shrimp came out pretty slow. Generally it’s overpriced for the quality.

E
Emma
1 review
Dined on 13 October 2020
Overall4food4service3ambience4

I went on a Tuesday and big easy offered the unlimited deep fried shrimp.
When it came to ordering more shrimps I had to ask 3 different waiters to bring me some, and when someone finally did they only offered 4 shrimps. When I place another order again I had to ask more than one waiter to bring to some more, to where I heard the comments of a waiter saying ‘another one.’ On the menu it says unlimited I shouldn’t be questions for order more and waiting 15 minutes for every batch which only comes 4. I was disappointed with this service

JK
JasmineK
London
2 reviews
Dined on 11 October 2020
Overall4food3service3ambience5

Steak tasted butter on the top( needs to clean the griller more regularly) ither than that the food was tasty. Service was friendly however had to call for service the whole time of the visit. Need to be more attentive to the guest

RM
RachelM
1 review
Dined on 11 October 2020
Overall4food5service5ambience5

The food was amazing and our server
Nicki was very lovely and attentive without being over baring. She was very helpful in advising how to crack the lobster claws and advising on what to eat... thank you Nicki... only issue had was we were waiting over 20min for our table from when we had booked, we were asked to wait As table was being sanitised but weren’t given menus or anything to view whilst we waited or offered to get drinks. When going downstairs there was 6 tables free that were clean and sanitised so It didn’t make sense why we were waiting so long.

OT
OpenTable Diner
Hertfordshire
1 review
Dined on 11 October 2020
Overall5food5service5ambience5

With everything that is going on with Covid we were very happy with the staff and setup. The food was really good and the weekend lunch menu was great and a good price

S
Sofia
London
3 reviews
Dined on 11 October 2020
Overall3food4service3ambience3

Food was great when it came. It seemed the unlimited brunch diners were put ahead of us so it took an hour to get our food which was disappointing.

WA
WendyA
London
1 review
Dined on 10 October 2020
Overall5food5service5ambience5

Loved everything about it food was very nice we coming again soon

FAQs

Big Easy - Kings Road does offer delivery in partnership with Deliveroo. Big Easy - Kings Road also offers takeaway which you can order by calling the restaurant at 020 4580 1171.

Big Easy - Kings Road is rated 4 stars by 7511 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.