Permanently Closed - Blue Elephant - London
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The worst exp ever. I booked this restraunt more than a month before my anniversary. I received the confirmation and also closer to time received a reminder from opentable.. on the day on reaching the restraunt we realised it was freaking shut down permanently. There was no intimation from opentable about that. The rrestraunts phone wasn't reachable at all. And worse that They are still taking booking for a restraunt that closed down 2 months back. It was horrible.
It seemed shut and we went elsewhere: a shame as previous experience had been good
A good restaurant for catching up with friends. Good food, good wine and good service
The food was good and that is what you would expect for the price. It is unfortunate that the service let us down. Unfortunately, although the stuff was very polite they were not that personable, we went there for our second anniversary celebration following a friend's recommendation and although we informed the restaurant about the occasion ( they even had a note in red on the booking when we arrived) none of the servers really acknowledged it.
Staff were very attentive and polite. Pleasant atmosphere and very enjoyable meal.
Sadly this place I feel has gone down hill , food was only ok
And it's pricey crab curry £28!
Staff are lovely but food sadly I think just isn't as good .
A bit too expensive for what it is .
We were really looking forward to the Sunday brunch at blue elephant after visiting their Fulham branch. Unfortunately this did not live up to expectations, the atmosphere was stale compared to the trees and ponds inside the old branch, the food was average and you had to go up one floor to get food and the staff customer service skills was nil. Go to mango tree or patara for a much better experience.
great food and ambience, lovely staff and service. I would highly recommend this place.
A busy night with only one server. When I asked for menus, he said "Give me 5 minutes", while several other supposed waiter - not dressed in the fancy imperial uniform - were not allowed to do anything. Food was OK, but the really poor service undermined what should have been a pleasant family gathering.
I ordered the pad thai (which came in an edible basket - nice touch) and drunken beef which both tasted great but definitely not good value for money. For the price I would expect something more spectacular. The previous venue's decor was also a lot nicer but the new location is great and overlooks the river. The service was good, always someone on hand to top up my wine glass.
Having not been to the new venue some 5 years after its relocation from Fulham this was a disappointing event. Nowhere near the atmosphere/ambience of the original venue and the prices were OTT!
Having been a regular patron of Blue Elephant Fulham Broadway with beautiful Thai Ladies to greet you; Orchids & exotic plants everywhere and the restaurant interspersed with bridges & streams it had the wow factor - Blue Elephant Imperial Wharf was extremely disappointing - ambiance poor - some staff in T-Shirts - food OK - we will not be returning
I'd been to the Blue Elephant 3 times before when it was in Fulham; this was my first visit to the new location. The place is very nice and the service very good. The food, however, disappointed us a little. We ordered 2 curries, which were a bit average. Nothing wrong with them, but no better than what you'd get in any decent Thai for half the price. I remember eating much nicer food in thee old place. Still, it was a pleasant dinner.
The food was good but pricey! I had been there once earlier and liked the food so much that I decided to take my family out to dine. The food was still good but the fact that the starters were served almost cold did no favour to us! The main course was served warm and we enjoyed it very much! I know that we visited on a Friday night which would be a traditionally busy period but was surprised that the starters were cold. After savouring the cold food, the food does seem a little more pricey!
Disappointing food, some average dishes others not good at all. Service was too dry, no real interest and expression from waiters. Too expensive for what you get, absolutely no value of money. I won't be going back ever again!
My friend and I were left very disappointed having visited this restaurant on a Friday night. Despite being empty and 21:30, the first thing we were told as we arrived, was that the restaurant was going to close at 23:00.
We waited a long time before our drinks and food order were taken and then our food arrived before our drinks. Bad service and the quality of food was not what you would expect given the price of the items.
My friend who is vegetarian was also given a chicken curry. We did not stick around for dessert. We left disappointed and £60 poorer.
A lovely evening spent celebrating my birthday with my husband, food was delicious, couldn't fault the service was seated very quickly at a lovely table overlooking the river. Cocktails were fantastic highly recommend the Thai Pins Colada.
The place is elegant: a reconstructed Thai house.
The food is stunning, with great choice vegetarian too.
The cocktail amazing.
The crew very conscious but the responsible was unnkind because we are late (but we call to warn!!)
The service was like a scene off 'Fawlty Towers'. The manager was about to pour my water then a member of staff came to hand him a mobile phone. He then walked decided not to pour my emtpy glass but to walk off with my water and his mobile phone ! Several other incidences occurred. Slightly amateurish service overall. Food was good but expensive. Between £7 and £9 for a non-alcoholic cocktail !We were only given cocktail menus upon arrival and had to wait until we caught the attention of a waiter to ask for the dinner menus. It felt like being cohersed into having expensive cocktails. I would probably come back once more to try a couple of other dishes but this restaraunt is over-priced.
Cocktails were lovely, food was great, presentation was just right. Beautiful river front setting. Only let down, where we were seated, hard to get staff attention.
Otherwise lovely evening.
Amazing food, service and beautiful atmosphere! Not one to miss
Love this place. Food is the best and service is top notch
Excellent service specially by Chief Captain Peter. It was our first time in the restaurant but he made us feel very welcome.
We had high expectations for the food but it did not measure up.
It does not set it apart from the others.
The ambience and flower arrangements were exceptional.
However, the layout of the buffet on the upper floor is a bit uncomfortable as you have to go up and down the stairs .
Still a good family day out.
Blue Elephant's asset is its staff!
Really excited to have booked the Sunday buffet, as the description of fresh fruit from Thailand, face painting large displays of carving etc sounded perfect.
Nothing could be further, the cost is £30.00 per head and although I have eaten their before, hence the reason I wanted to go to the buffet they just seemed to be going through the motions, poor choice of main courses, really awful desserts. Starters were nice, it felt like because they have a good reputation for food, they don't actually need to bother on an eat as much as you like buffet.
I will not be visiting again, and would suggest if you want a good meal, book into their Restuarant during the week.
We have ordered two non alcoholic drinks, which was good.
Two starters som tum and spring roll, the taste is same as other Thai restaurants.
For the main courses, we have ordered Massaman Lamb, the sea bass, Stir-fried vegetables, Pad Thai and coconut rice.
The Massaman Lamb was too tough that I can barely chew it .
The taste of sea bass was not as good as I expected. It tasted so different than before.
For the Stir fried vegetables, I wish I did not order it.
Overall, I have been to Blue elephant a couple of times before they have moved to the new location. This time is quite disappointment with the standard and quality of food offered at Blue elephant. :(
The reception man was grumpy and rude. took ages being seated. when you order something the staff forget and you have to ask a few times. The staff dont work as a team foods not worth the value.
Would not go back.very disappointed.
'The Blue Elephant' experience in its old premises in Fulham was always an adventure and you felt for a few hours that you'd been on holiday. Never mind. Times change and in its new location Blue Elephant is much more modern an experience and the food is still exceptional. If you like Thai food you won't be disappointed but you won't feel as if you've been abroad. If the restaurant should move to suitable premises to revive its 'heritage' all will be well in the world
Nice location by the river, good atmosphere and really friendly waiters and waitresses. We were really looked after and they really fussed over our eight year old. It is a little expensive though, but great for a special occasion.
Every mouthful was a taste sensation
The flavours exploded on your tongue
My wife and I were staying at the nearby Chelsea Harbour Hotel and the Blue Elephant was our choice to eat dinner on our second night. The service, food and ambience was superb and good value.
All the staff wete very welcoming and the ambience superb. The food selection was splendid catered for every taste. and the presentation excellent
It was great service..food was a bit of a miss because of our friend's prawn allergy...It seems like most of theri sauces even if they are non-shell fish ahve prawn in them...so we felt a bit let down. But the staff were very friendly and empathetic and offered theri best alternatives.
Having been in Thailand recently, we recognised the food quality, so it's quite authentic, but not so sure if this is enough to justify the hefty prices! Also, the previous location in Fulham was way better, more cosy and romantic, great for special occasions. The new venue has a much less particular ambience, which is a great pity.
Blue Elephant never disappoints when it comes to good food. Menu has a good choice and quality is high level. However, the service was very poor. We booked a table for 8 and all had starter and main. Wine and drinks. Waitresses was not very attentive and they literally kicked us out as the we were the last in the restaurant at 23:30. We were still having our dessert when the wait we told is the restaurant was closed and then he gave us the bill without being asked. He finally came to our table looking at the watch inviting us to leave after 10 minutes we paid. Something you don't expext in such a upmarket restaurant
If you were used to the old Blue Elephant restaurant with the waterflows and the extensive decor you will be disappointed with the setting. However the food is still very good and the service is attentive. Overall a good place to eat, but no longer with the glamour that made it perfect for special occasions.
A beautifully decorated restaurant. My friend and I shared the vegetarian tasting menu - delicious food and just the right amount. I asked if mine could be made slightly less spicy and this wasn't a problem at all. Service in the restaurant was great but quite slow in the bar despite it being almost empty. The food's expensive but very good quality - I was quite shocked at being charged £6.50 for a small glass of Pinot Grigio however!
Sunday brunch buffet sounds a bit expensive at £30 but I thought it was really worth it. The new location next to the river has nice views too. Decor reminded me more of the Blue Elephant in Bangkok than its old location in Fulham with the indoor garden and pond...
Very welcoming adjusted the menu accordingly excellent service
I was recommended this place by a friend, but he must have more spare cash than I thought! Dinner for two with three drinks each was £180. The food was good and unusual, but I've had much more pleasure from meals costing a small fraction of the price. The service was attentive, but a bit pretentions, waiters presenting bottles of water like they were fine wines.
It was a special occasion so the right time to try something new and crazy but now I need to eat bread and water for a month.
I've been to other blue elephants and the food is to die for so I told all my friends and we went to this one in imperial wharf. We payed 70 pounds per person for food we really did not enjoy. The chef of this specific one needs to be changed. It's a shame.
Permanently Closed - Blue Elephant - London is rated 3.8 stars by 138 OpenTable diners.