Permanently Closed - Blue Elephant - London

3.8
138 reviews
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£26 to £40
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Thai
Top tags:
  • Special Occasions
  • Romance
  • Business Meals

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About

This restaurant is permanently closed. Blue Elephant brings you the very best of Thai hospitality and cuisine right at your door-step. With a reputation of authenticity and excellence, Blue Elephant stays true to the culinary culture and influences of Thailand. Great food, inspiring ambience, and friendly service is yours for the taking. Stepping into Blue Elephant, London is a treat for all the senses. Diners are seated in a grandly decorated ambience. The menu at Blue Elephant, London is a palette of traditions and novelties, catering to your palate. You can choose from a variety of unique dishes, from the past, present and future of Thailand’s gastronomic culture. Every delicacy we offer is exciting and prepared with the freshest ingredients from Thailand following recipes concocted by our world-renowned star chef, Khun Noroor Somany Steppe.
Dining Style
Casual Elegant
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Cuisines
Thai
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Hours of Operation
Lunch:

Tue - Sat: 12:00pm - 2:30pm, Sun Brunch: 12:00pm - 3:30pm

Dinner:

Mon - Thu: 7:00pm- 10:30pm, Fr - Sat: 6:30pm- 11:00pm, Sun: 6:00pm - 10:30pm
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Phone number
020 7751 3111
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Payment Options
AMEX, Diners Club, MasterCard, Visa
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Dress Code
Smart Casual
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Executive Chef
Khun Noroor Somany Steppe
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Area
Additional
Banquet, Bar/Lounge, Full Bar
What 138 People Are SayingWrite a review
Overall ratings and reviews
3.8based on all time ratings
3.9
food
3.9
service
3.8
ambience
3.1
value
75% of people would recommend it to a friend
5
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A
London
3 reviews
Dined on 27 October 2016
Overall 1food 1service 1ambience 1

The worst exp ever. I booked this restraunt more than a month before my anniversary. I received the confirmation and also closer to time received a reminder from opentable.. on the day on reaching the restraunt we realised it was freaking shut down permanently. There was no intimation from opentable about that. The rrestraunts phone wasn't reachable at all. And worse that They are still taking booking for a restraunt that closed down 2 months back. It was horrible.

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MT
London
39 reviews
Dined on 7 September 2016
Overall 1food 1service 1ambience 1

It seemed shut and we went elsewhere: a shame as previous experience had been good

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T
London
11 reviews
Dined on 11 August 2016
Overall 4food 4service 4ambience 3

A good restaurant for catching up with friends. Good food, good wine and good service

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OT
London
3 reviews
Dined on 29 May 2016
Overall 3food 4service 1ambience 3

The food was good and that is what you would expect for the price. It is unfortunate that the service let us down. Unfortunately, although the stuff was very polite they were not that personable, we went there for our second anniversary celebration following a friend's recommendation and although we informed the restaurant about the occasion ( they even had a note in red on the booking when we arrived) none of the servers really acknowledged it.

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OT
London
1 review
Dined on 29 May 2016
Overall 5food 4service 5ambience 5

Staff were very attentive and polite. Pleasant atmosphere and very enjoyable meal.

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t
London
82 reviews
Dined on 8 May 2016
Overall 2food 1service 3ambience 3

Sadly this place I feel has gone down hill , food was only ok
And it's pricey crab curry £28!
Staff are lovely but food sadly I think just isn't as good .
A bit too expensive for what it is .

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NT
London
7 reviews
Dined on 8 May 2016
Overall 2food 1service 1ambience 1

We were really looking forward to the Sunday brunch at blue elephant after visiting their Fulham branch. Unfortunately this did not live up to expectations, the atmosphere was stale compared to the trees and ponds inside the old branch, the food was average and you had to go up one floor to get food and the staff customer service skills was nil. Go to mango tree or patara for a much better experience.

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JD
London
54 reviews
Dined on 23 April 2016
Overall 4food 3service 3ambience 3

great food and ambience, lovely staff and service. I would highly recommend this place.

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P
London
44 reviews
Dined on 21 February 2016
Overall 2food 3service 1ambience 3

A busy night with only one server. When I asked for menus, he said "Give me 5 minutes", while several other supposed waiter - not dressed in the fancy imperial uniform - were not allowed to do anything. Food was OK, but the really poor service undermined what should have been a pleasant family gathering.

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OT
London
2 reviews
Dined on 5 February 2016
Overall 3food 4service 3ambience 2

I ordered the pad thai (which came in an edible basket - nice touch) and drunken beef which both tasted great but definitely not good value for money. For the price I would expect something more spectacular. The previous venue's decor was also a lot nicer but the new location is great and overlooks the river. The service was good, always someone on hand to top up my wine glass.

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D
Dubai
7 reviews
Dined on 2 January 2016
Overall 3food 3service 3ambience 3

Having not been to the new venue some 5 years after its relocation from Fulham this was a disappointing event. Nowhere near the atmosphere/ambience of the original venue and the prices were OTT!

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M
London
1 review
Dined on 21 November 2015
Overall 2food 3service 3ambience 1

Having been a regular patron of Blue Elephant Fulham Broadway with beautiful Thai Ladies to greet you; Orchids & exotic plants everywhere and the restaurant interspersed with bridges & streams it had the wow factor - Blue Elephant Imperial Wharf was extremely disappointing - ambiance poor - some staff in T-Shirts - food OK - we will not be returning

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SL
London
56 reviews
Dined on 5 November 2015
Overall 3food 3service 5ambience 4

I'd been to the Blue Elephant 3 times before when it was in Fulham; this was my first visit to the new location. The place is very nice and the service very good. The food, however, disappointed us a little. We ordered 2 curries, which were a bit average. Nothing wrong with them, but no better than what you'd get in any decent Thai for half the price. I remember eating much nicer food in thee old place. Still, it was a pleasant dinner.

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OT
London
3 reviews
Dined on 16 October 2015
Overall 3food 3service 3ambience 4

The food was good but pricey! I had been there once earlier and liked the food so much that I decided to take my family out to dine. The food was still good but the fact that the starters were served almost cold did no favour to us! The main course was served warm and we enjoyed it very much! I know that we visited on a Friday night which would be a traditionally busy period but was surprised that the starters were cold. After savouring the cold food, the food does seem a little more pricey!

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RN
London
1 review
Dined on 30 September 2015
Overall 2food 2service 2ambience 3

Disappointing food, some average dishes others not good at all. Service was too dry, no real interest and expression from waiters. Too expensive for what you get, absolutely no value of money. I won't be going back ever again!

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N
London
2 reviews
Dined on 25 September 2015
Overall 1food 2service 1ambience 1

My friend and I were left very disappointed having visited this restaurant on a Friday night. Despite being empty and 21:30, the first thing we were told as we arrived, was that the restaurant was going to close at 23:00.

We waited a long time before our drinks and food order were taken and then our food arrived before our drinks. Bad service and the quality of food was not what you would expect given the price of the items.

My friend who is vegetarian was also given a chicken curry. We did not stick around for dessert. We left disappointed and £60 poorer.

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OT
London
1 review
Dined on 2 September 2015
Overall 5food 5service 5ambience 5

A lovely evening spent celebrating my birthday with my husband, food was delicious, couldn't fault the service was seated very quickly at a lovely table overlooking the river. Cocktails were fantastic highly recommend the Thai Pins Colada.

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OT
New York Area
1 review
Dined on 22 August 2015
Overall 4food 4service 4ambience 4

The place is elegant: a reconstructed Thai house.
The food is stunning, with great choice vegetarian too.
The cocktail amazing.
The crew very conscious but the responsible was unnkind because we are late (but we call to warn!!)

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ML
London
2 reviews
Dined on 21 August 2015
Overall 3food 4service 2ambience 3

The service was like a scene off 'Fawlty Towers'. The manager was about to pour my water then a member of staff came to hand him a mobile phone. He then walked decided not to pour my emtpy glass but to walk off with my water and his mobile phone ! Several other incidences occurred. Slightly amateurish service overall. Food was good but expensive. Between £7 and £9 for a non-alcoholic cocktail !We were only given cocktail menus upon arrival and had to wait until we caught the attention of a waiter to ask for the dinner menus. It felt like being cohersed into having expensive cocktails. I would probably come back once more to try a couple of other dishes but this restaraunt is over-priced.

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LL
London
48 reviews
Dined on 1 August 2015
Overall 4food 5service 3ambience 4

Cocktails were lovely, food was great, presentation was just right. Beautiful river front setting. Only let down, where we were seated, hard to get staff attention.
Otherwise lovely evening.

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R
London
21 reviews
Dined on 1 August 2015
Overall 5food 5service 5ambience 5

Amazing food, service and beautiful atmosphere! Not one to miss

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EC
London
4 reviews
Dined on 27 July 2015
Overall 5food 5service 5ambience 5

Love this place. Food is the best and service is top notch

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J
London
1 review
Dined on 19 July 2015
Overall 4food 3service 5ambience 5

Excellent service specially by Chief Captain Peter. It was our first time in the restaurant but he made us feel very welcome.
We had high expectations for the food but it did not measure up.
It does not set it apart from the others.
The ambience and flower arrangements were exceptional.
However, the layout of the buffet on the upper floor is a bit uncomfortable as you have to go up and down the stairs .
Still a good family day out.
Blue Elephant's asset is its staff!

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N
Berkshire
2 reviews
Dined on 5 July 2015
Overall 1food 1service 1ambience 1

Really excited to have booked the Sunday buffet, as the description of fresh fruit from Thailand, face painting large displays of carving etc sounded perfect.
Nothing could be further, the cost is £30.00 per head and although I have eaten their before, hence the reason I wanted to go to the buffet they just seemed to be going through the motions, poor choice of main courses, really awful desserts. Starters were nice, it felt like because they have a good reputation for food, they don't actually need to bother on an eat as much as you like buffet.

I will not be visiting again, and would suggest if you want a good meal, book into their Restuarant during the week.

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F
London
5 reviews
Dined on 27 June 2015
Overall 3food 3service 3ambience 3

We have ordered two non alcoholic drinks, which was good.

Two starters som tum and spring roll, the taste is same as other Thai restaurants.

For the main courses, we have ordered Massaman Lamb, the sea bass, Stir-fried vegetables, Pad Thai and coconut rice.

The Massaman Lamb was too tough that I can barely chew it .

The taste of sea bass was not as good as I expected. It tasted so different than before.

For the Stir fried vegetables, I wish I did not order it.

Overall, I have been to Blue elephant a couple of times before they have moved to the new location. This time is quite disappointment with the standard and quality of food offered at Blue elephant. :(

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r
London
1 review
Dined on 26 June 2015
Overall 3food 2service 1ambience 1

The reception man was grumpy and rude. took ages being seated. when you order something the staff forget and you have to ask a few times. The staff dont work as a team foods not worth the value.
Would not go back.very disappointed.

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M
London
2 reviews
Dined on 26 June 2015
Overall 3food 5service 4ambience 3

'The Blue Elephant' experience in its old premises in Fulham was always an adventure and you felt for a few hours that you'd been on holiday. Never mind. Times change and in its new location Blue Elephant is much more modern an experience and the food is still exceptional. If you like Thai food you won't be disappointed but you won't feel as if you've been abroad. If the restaurant should move to suitable premises to revive its 'heritage' all will be well in the world

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B
London
1 review
Dined on 13 June 2015
Overall 4food 4service 5ambience 5

Nice location by the river, good atmosphere and really friendly waiters and waitresses. We were really looked after and they really fussed over our eight year old. It is a little expensive though, but great for a special occasion.

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M
Dorset
1 review
Dined on 6 June 2015
Overall 5food 5service 5ambience 4

Every mouthful was a taste sensation
The flavours exploded on your tongue
Amazing experience

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B
Yorkshire
6 reviews
Dined on 8 May 2015
Overall 4food 4service 4ambience 4

My wife and I were staying at the nearby Chelsea Harbour Hotel and the Blue Elephant was our choice to eat dinner on our second night. The service, food and ambience was superb and good value.

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A
London
1 review
Dined on 19 April 2015
Overall 5food 5service 5ambience 5

All the staff wete very welcoming and the ambience superb. The food selection was splendid catered for every taste. and the presentation excellent

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f
London
27 reviews
Dined on 14 April 2015
Overall 4food 3service 4ambience 4

It was great service..food was a bit of a miss because of our friend's prawn allergy...It seems like most of theri sauces even if they are non-shell fish ahve prawn in them...so we felt a bit let down. But the staff were very friendly and empathetic and offered theri best alternatives.

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A
London
21 reviews
Dined on 4 April 2015
Overall 3food 3service 4ambience 2

Having been in Thailand recently, we recognised the food quality, so it's quite authentic, but not so sure if this is enough to justify the hefty prices! Also, the previous location in Fulham was way better, more cosy and romantic, great for special occasions. The new venue has a much less particular ambience, which is a great pity.

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a
London
44 reviews
Dined on 21 March 2015
Overall 3food 4service 1ambience 4

Blue Elephant never disappoints when it comes to good food. Menu has a good choice and quality is high level. However, the service was very poor. We booked a table for 8 and all had starter and main. Wine and drinks. Waitresses was not very attentive and they literally kicked us out as the we were the last in the restaurant at 23:30. We were still having our dessert when the wait we told is the restaurant was closed and then he gave us the bill without being asked. He finally came to our table looking at the watch inviting us to leave after 10 minutes we paid. Something you don't expext in such a upmarket restaurant

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MR
New York Area
1 review
Dined on 27 February 2015
Overall 4food 4service 4ambience 3

If you were used to the old Blue Elephant restaurant with the waterflows and the extensive decor you will be disappointed with the setting. However the food is still very good and the service is attentive. Overall a good place to eat, but no longer with the glamour that made it perfect for special occasions.

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L
Brighton
28 reviews
Dined on 21 February 2015
Overall 4food 4service 4ambience 4

A beautifully decorated restaurant. My friend and I shared the vegetarian tasting menu - delicious food and just the right amount. I asked if mine could be made slightly less spicy and this wasn't a problem at all. Service in the restaurant was great but quite slow in the bar despite it being almost empty. The food's expensive but very good quality - I was quite shocked at being charged £6.50 for a small glass of Pinot Grigio however!

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b
London
2 reviews
Dined on 1 February 2015
Overall 5food 5service 5ambience 5

Sunday brunch buffet sounds a bit expensive at £30 but I thought it was really worth it. The new location next to the river has nice views too. Decor reminded me more of the Blue Elephant in Bangkok than its old location in Fulham with the indoor garden and pond...

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S
London
2 reviews
Dined on 16 January 2015
Overall 4food 4service 5ambience 4

Very welcoming adjusted the menu accordingly excellent service

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t
London
1 review
Dined on 2 December 2014
Overall 4food 3service 4ambience 5

I was recommended this place by a friend, but he must have more spare cash than I thought! Dinner for two with three drinks each was £180. The food was good and unusual, but I've had much more pleasure from meals costing a small fraction of the price. The service was attentive, but a bit pretentions, waiters presenting bottles of water like they were fine wines.

It was a special occasion so the right time to try something new and crazy but now I need to eat bread and water for a month.

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OT
London
1 review
Dined on 28 November 2014
Overall 4food 3service 3ambience 4

I've been to other blue elephants and the food is to die for so I told all my friends and we went to this one in imperial wharf. We payed 70 pounds per person for food we really did not enjoy. The chef of this specific one needs to be changed. It's a shame.

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