Boaters

4.3
601 reviews
£25 and under
Gastro Pub
The Boaters Inn is situated on the Thames in the beautiful Canbury Gardens, just a ten minute walk from central Kingston. We feature a riverside beer garden that also backs directly onto the park and a quiet sunset balcony. The interior is a mix of classic and contemporary with a 65 seat riverside raised dining area opposite the bar and a smaller dining space by the back garden.
What 601 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
food
4.3
service
4.4
ambience
3.9
value
Noise · Moderate
90% of people would recommend it to a friend
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OT
OpenTable Diner
London
2 reviews
Dined 5 days ago
Overall5food5service3ambience4

Great place serving delicious food!

Boaters
Responded 3 days ago

Thank you so much for your positive comments about our pub, have a great day!

Report
NM
NikkiM
London
3 reviews
Dined 6 days ago
Overall3food3service2ambience4

Staff seemed under trained and too busy for the number of diners. Food was good but the burger bun was dry.

Boaters
Responded 3 days ago

NikkiM , Thanks for your review , yes we are currently understaffed due to Covid isolation rules and are borrowing staff from other sites who aren’t used to the way our business runs. We should be back to full team soon.

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C
Cogs
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

Great food and service in a lovely setting!! Recommend

Boaters
Responded 3 days ago

Thanks for your positive review.

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DB
DB17
London
1 review
Dined 7 days ago
Overall4food4service5ambience5

Lovely place and lovely staff but the food portions have got a lot smaller for the same price which is a shame.

Boaters
Responded 3 days ago

Thanks for taking the time to let us know how we did. We are currently having supplier issues due to self isolation so we are having to get in substitute products that are t always the same quality . We are constantly looking to improve this . Kind Regards The Boaters Team

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T
Tess
London
1 review
Dined on 21 July 2021
Overall4food3service5ambience4

Good service in a lovely riverside setting. Outside tables well spaced. Good drinks menu. Sea bass delicious.

Boaters
Responded 3 days ago

Hi Tess, great to hear you enjoyed your visit to our pub. Hope to see you again soon!

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DM
DeclanM
London
1 review
Dined on 21 July 2021
Overall5food5service5ambience5

Great garden. Great food and drinks.
Great staff. Olivia very helpful

Boaters
Responded 3 days ago

Hi Declanm, great to hear you enjoyed your visit to our pub. Hope to see you again soon!

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L
Louise
London
1 review
Dined on 20 July 2021
Overall5food4service5ambience4

Fast and friendly service, no major wait times for the food, nice and relaxed atmosphere sitting in the area outside

s
spoiler68
London
3 reviews
Dined on 19 July 2021
Overall3food3service1ambience2

Got off to bad start….loads of empty tables asked to be in open but ‘they’re booked and specifically requested…..’ - done without even looking at booking sheet/computer. Two folk n bag of crisps seemed to end up with these tables whilst 6 of us sweated in the corner
Lots of bodies with not too much training - only one guy could take order
Reckon 1/3rd if menu had sold out ‘due to the weather’
Been here loads of times and it’s been much better - perhaps issues from livery day but didn’t feel special and would rather gone elsewhere…..

SM
ShaneM
1 review
Dined on 19 July 2021
Overall5food5service5ambience5

Great venue, great food and awesome location. Would highly recommend

HL
HappyL
London
1 review
Dined on 19 July 2021
Overall5food5service5ambience5

Staff very friendly & accommodating. Great food. Lovely location

OT
OpenTable Diner
London
1 review
Dined on 18 July 2021
Overall5food5service5ambience5

Sunday Lunch and a beautiful view

Boaters
Responded on 20 July 2021

Thanks for the high rating, it's really appreciated

Report
BA
BarbaraA
1 review
Dined on 17 July 2021
Overall1food1service2ambience2

I booked the table as I read the information on the website, good brunch menu, children's menus, games and colouring for the children. We were offered a limited brunch menu, nothing like the choice on the website and were told there was no children's menu. We had no games etc offered for the children. As I am allergic to sourdough the menu was very limited for me in particular. We asked for our drinks to be served with our food. Our drinks arrived but no food. The waitress told us that the food was coming in three minutes, we eventually got our food in fifteen minutes. The food itself was unsatisfactory, cold poached egg and not very tasty at all. The restaurant did take the price of my meal off of the bill. We would hesitate to go there again which is a shame as we live near and it is a lovely location on the river.

Boaters
Responded on 20 July 2021

I'm sorry we've not been able to meet your expectations on this occasion. Thank you for the feedback you have given us regarding your visit, we will take this all on board but please do give us a try again as this is not our usual standard!

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AF
AndyF
London
2 reviews
Dined on 16 July 2021
Overall4food4service5ambience5

Good food, excellent service and friendly staff. As a real ale drinker, really good to have a good range of bitters.

Boaters
Responded on 20 July 2021

Hi Andyf, thank you so much for your positive comments about the Boaters

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OT
OpenTable Diner
London
2 reviews
Dined on 15 July 2021
Overall5food5service5ambience5

I met my partner’s parents for the first time, and wanted to take them to somewhere relaxed but showed off Kingston’s best bits. Boaters delivered. Fantastic staff ( we were 30 mins late ) and incredible food! Thank you so much for a wonderful experience.

Boaters
Responded on 20 July 2021

thank you for taking the time and sharing your positive experience! Hope to have you back soon 😊

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OT
OpenTable Diner
London
3 reviews
Dined on 14 July 2021
Overall5food5service5ambience5

Stopped here after boating on the Thames , food good , good service and great spot by the river , would definitely recommend

Boaters
Responded on 20 July 2021

Opentable Diner, thank you for sharing your positive experience!

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l
linmal
1 review
Dined on 13 July 2021
Overall3food3service4ambience3

We had quick service at 12.30 pm - The food was good and we all 3 had different dishes. The chicken mains, Welsh Lamb on mains and the Sea Bass on mains - all the food was cooked well and served at the same time. We had 1 apple juice, 1 rose wine, and 1 red wine - again all good.

We would have stayed for desert but were full up, will definitely go there again.

Boaters
Responded on 20 July 2021

Linmal, thank you for sharing your positive experience! Hope to have you back soon :)

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CE
ChrisE
1 review
Dined on 10 July 2021
Overall3food3service2ambience2

Overall the food at Boaters was acceptable but not great.
We started with the Tofu & vegetable sharing platter which was nice. My partners Fish and chips was well cooked and as you would expect. I really wanted the Charters pie but but by mid evening they were sold out so opted for a burger which was, a burger!!

Service was rather slow and they seemed to be turning people away although there were plenty of spare tables. They seemed to be struggling to cope with a couple of large & very noisy tables and this was not going down well with some other customers. When we first arrived and were being seated another table suggested we asked to be moved away from the noise.

The VW party boat moored alongside the pub was rather annoying with their music drowning out the pubs own music. Eventually they were asked to leave by the manager.

Overall I'd probably give the Boaters another chance but not on a Saturday night

Boaters
Responded on 20 July 2021

Hi Chrise, thank you for taking the time to let us know about your recent experience. I'm disappointed to hear that you are not satisfied with your visit. We appreciate your honest feedback, as we are always looking for ways to improve and hope you can give us another chance. The boaters management

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AS
AlisonS
London
1 review
Dined on 10 July 2021
Overall5food5service5ambience5

We had fish and chips (adult and kids portions) and the pie. All we’re great and our 3yr old was well catered for - plastic glass and kids cutlery. Not cheap but a lovely location and nice to be right by the river on the terrace.

Boaters
Responded on 20 July 2021

Alisons, thank you for sharing your positive experience! Hope to have you back soon :)

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DW
DavidW
London
1 review
Dined on 9 July 2021
Overall4food4service2ambience4

Pleasant pub by the river. Good draught beers. Not cheap, but after lockdown prices have shot up everywhere. Only moan is that chips were served 10 minutes after main, despite staff being asked several times to check on them.

Boaters
Responded on 20 July 2021

Hello Davidw, thank you for taking the time to leave a review we appreciate your feedback as we are constantly looking on ways to improve. Hope to have you back soon. The boaters management

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DD
DeniseD
1 review
Dined on 8 July 2021
Overall4food4service4ambience4

The welcome and service were excellent. View by the River great. Food very tasty, tad on the higher end but worth it.

Boaters
Responded on 13 July 2021

Hi Denised, great to hear you enjoyed your visit to our pub. Hope to see you soon . The Boaters Team

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JB
JulianB
Aberdeen
2 reviews
Dined on 5 July 2021
Overall5food5service5ambience4

Very good food & pleasant service - thanks. Background music a bit loud ! Really glad to visit you again after a long break.

Boaters
Responded on 10 July 2021

JulianB , Thanks for your review . We have just had some new speakers put in so we are just trying to work out the right levels for each area . Hope to see you soon The Boaters Team

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JB
JadeB
London
2 reviews
Dined on 4 July 2021
Overall5food5service5ambience5

We haven’t been to the Boaters since before Covid. It was always one of my favourite roasts in London and yesterday didn’t disappoint. Beautiful setting, Absolutely delicious roasts and the waitress that served was excellent.

Boaters
Responded on 10 July 2021

Jadeb, thank you for your kind words and this wonderful review! The Boaters Team

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CM
ChungM
London
4 reviews
Dined on 4 July 2021
Overall4food4service5ambience4

The soft shell crab is good. Service is excellent

Boaters
Responded on 10 July 2021

Hi Chungm, great to hear you enjoyed your visit to our pub. Hope to see you again soon!

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JP
JustineP
1 review
Dined on 2 July 2021
Overall5food5service5ambience5

We really enjoyed our visit, food was lovely, beautifully situated and great atmosphere. Will definitely visit again our next trip to London

Boaters
Responded on 10 July 2021

Hi Justinep, great to hear you enjoyed your visit to our pub. Hope to see you again soon. The Boaters Team

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CB
CarolynB
London
2 reviews
Dined on 2 July 2021
Overall5food5service4ambience5

Wonderful riverside table. Will ask for table 40 again! The sea bass was incredible. Perfect night out. App ordering was a bit confusing, but table service was good once they saw we were without drinks.

Boaters
Responded on 10 July 2021

Hi Carolynb, great to hear you enjoyed your visit to our pub. The balcony certainly is a lovely spot . The Boaters Team

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JU
JULIEL
London
1 review
Dined on 29 June 2021
Overall5food5service5ambience4

The staff were extremely helpful, efficient and welcoming.
Beautiful setting and lovely food.
I would highly recommend Boaters to anyone.

Boaters
Responded on 10 July 2021

Thank you so much for your positive comments about our pub, have a great day! And hope to see you again soon ☺️

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B
007Bondgirl
Dorset
15 reviews
Dined on 28 June 2021
Overall4food4service4ambience4

We booked hoping for a glorious sunny day by the water but sadly it rained
They accommodated us early and gave us a great table under the awning so we were very happy
It was quiet so our food came up quickly and was delicious
We just stayed fir three courses and coffee and more drinks and wiled away a lovely afternoon watching the antics of the young rowers from the boat club next door
Not to mention the passing boats and waterfowl
A great spot
Highly recommended

Boaters
Responded on 10 July 2021

007bondgirl, we're glad to hear you enjoyed your visit. Hope to have you back again soon!

Report
ZK
ZainK
London
1 review
Dined on 27 June 2021
Overall5food5service5ambience5

This was the perfect Sunday lunch. We were given the best table by the river and the service was impeccable. Seriously impressed.

The food was delicious, fresh and served quickly and effortlessly.

Can’t recommend enough.

Boaters
Responded on 10 July 2021

Zaink, we're glad to hear you enjoyed your food and service! We look forward to seeing you again soon. The boaters team

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I
Iwantedabeer
1 review
Dined on 26 June 2021
Overall1food1service1ambience1

Had a few beers and got charged a service charge? WTF?? I didn't see a play or fire juggling...

I hate paying a service charge to people that already get paid....What don't you pay your staff? Absolute joke.

Boaters
Responded on 10 July 2021

Hi, we truly appreciate your honest feedback. Service charge is added on bills as a standard but can easily be removed at customers discretion. Despite this we hope to see you again The boaters team

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SH
SueH
1 review
Dined on 26 June 2021
Overall5food5service5ambience5

Very pleasant afternoon with good food and attentive service. Indoor table was by the river and noise level was good for conversation. May have been different if those eating outside had to come in, but weather helped.

Boaters
Responded on 10 July 2021

Hi Sueh, great to hear you enjoyed your visit to our pub. Hope to see you again soon! The boaters team

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E
Ellen
London
3 reviews
Dined on 24 June 2021
Overall2food2service3ambience4

I've been twice to this pub and it's a shame that somewhere with such a nice location doesn't do that well on the food. Service was fine - it's just overpriced for what you get.

DP
DPaul
London
1 review
Dined on 23 June 2021
Overall3food2service5ambience4

Good service, nice beer selection, lovely location but food disappointing - tasted pre-cooked - especially considering price

Boaters
Responded on 10 July 2021

Hello Dpaul, we appreciate you taking the time to leave us this feedback. We are a fresh food kitchen but sorry to hear we disappointed on this occasion but hope to see you again! The boaters team

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PW
PaulW
Surrey
1 review
Dined on 23 June 2021
Overall5food5service5ambience5

Great place to chat and eat, disappointed with the cost of everything, far to expensive, service was lovely, very friendly.

Boaters
Responded on 10 July 2021

Hi paulW, Thanks for taking the time to let us know how we did. Sorry to hear your disappointment with our prices we will make sure to pass on your comments to the management team. We are delighted with your comments on our service. Have a great day! The boaters team

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CB
ChristineB
Norfolk
1 review
Dined on 23 June 2021
Overall4food4service4ambience4

Amazing opportunity to sit near the river while having good lunch and a drink

Boaters
Responded on 10 July 2021

Christineb, your wonderful feedback and rating mean a lot to us. The boaters team

Report
D
Delicious
London
4 reviews
Dined on 20 June 2021
Overall5food5service5ambience5

Excellent food and wine and the river views is unbeatable.

Boaters
Responded on 10 July 2021

Hi Delicious, thank you so much for your positive comments about the boaters! We hope to see you again soon. The boaters team

Report
SF
vipSamF
London
1 review
Dined on 20 June 2021
Overall1food1service2ambience1

Waited 1.5 hours for our food and when it came it was really badly cooked, raw veggies and potatoes with roast, tiny bits of fish in fish and chips, burger patty looked like it was from Iceland! Poor service with drinks spilled all over the table. Very busy and chaotic, waiting staff shouting and stressed. Get your act together Boaters!

M
vipMontymillion
London
13 reviews
Dined on 20 June 2021
Overall3food2service3ambience2

We were there for Father’s Day - it wasn’t as busy as I thought but there was a huge wait getting our food, which was disappointing. The roasts were not that good - the oversized vegetables might have been trying to be creative but felt like they were rushed due to the delays. Sadly for the price it just didn’t hit the mark. Service was good though, aside from the wait for food.

Boaters
Responded on 10 July 2021

Hi Montymillion, thank you for taking the time to let us know about your recent experience. I'm disappointed to hear that you are not satisfied with your visit, and we’d really appreciate the opportunity to turn it around. Thank you and we hope to see you again, the boaters team

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ZH
ZHSurrey
London
3 reviews
Dined on 20 June 2021
Overall4food2service3ambience3

Friendly staff and good selection of food. However, the roast lunch options lacked vegetable choices unless you ordered extra side dishes to go with them. The roast potatoes were not crispy at all so overall disappointing and with extra vegetable side dishes needed it was an expensive meal option. Other dishes were very good.

Boaters
Responded on 10 July 2021

ZHSurrey, Thanks for taking the time to leave this review, we are sorry to hear we missed the mark on this occasion and we will make sure to pass on your comments to our management team so we can ensure top quality food service! We hope to see you again, The boaters team

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LM
LaeonaM
London
1 review
Dined on 20 June 2021
Overall5food5service5ambience5

Really lovely food and friendly service in a beautiful setting. We will definitely be going back!

Boaters
Responded on 10 July 2021

Happy we could help and we look forward to your next visit! The boaters team

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JS
JoannaS
London
4 reviews
Dined on 18 June 2021
Overall5food5service5ambience5

Watched football outside, we were kept warm & dry even in the rain. Great attentive service & the food was delicious. Highly recommended

Boaters
Responded on 10 July 2021

Hi Joannas, thank you so much for your positive comments about our service Thank you, the boaters team!

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FAQs

Boaters does offer delivery in partnership with Deliveroo.

Boaters is rated 4.3 stars by 601 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.