Butlers Wharf Chop House Restaurant

4.2
4307 reviews
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£41 and over
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British
Top tags:
  • Scenic View
  • Waterfront
  • Special Occasions
As the name suggests Butlers Wharf Chop House Restaurant is just the place if you're in the mood for something meaty – don't miss the grass-fed Speyside Angus X steaks. Elegant without being stuffy, it’s a relaxed riverside destination where provenance is key, with the likes of Select Butchery, H. Forman & Son smoked salmon, Carlingford Rocks Oysters and native lobster. Sit back and enjoy that famous view of Tower Bridge (from the terrace if you're lucky), you're in safe hands…
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Private dining
Dining Style
Casual Dining
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Cuisines
British, Steak
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Hours of Operation
Monday - Sunday Lunch: 12pm - 3:45pm,

Monday - Saturday Dinner: 5:30pm - 11pm

Sunday Dinner: 5:30pm - 10pm
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Phone number
020 7403 3403
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Payment Options
AMEX, Diners Club, MasterCard, Visa
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Dress Code
Smart Casual
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Parking Details
Closest parking is Butlers Wharf 46-50 Gainsford Street London Southwark SE1 2 NE
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Public Transit
Nearest Underground Stations London Bridge (Jubilee & Northern lines) & Tower Hill (District & Circle lines)
Additional
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Outdoor dining , View, Weekend Brunch, Wheelchair Access, Wine

Private Dining

Our spacious, airy restaurant is a glowing tribute to a traditional English boating house or cricket pavilion with oak-lined walls and comfortable solid seating. In finer weather the doors can be opened on to the riverside terrace providing al fresco dining with the best view of Tower Bridge.

View Private Dining Details

Special Offers

Evening Standard Offer: 2/3 courses & a glass of wine £20/£25

Enjoy 2 courses from a set menu for £20 or 3 courses for £25 including a glass of white or red wine.

Terms and Conditions: Maximum of 12 diners. Includes VAT, excludes service.

Valid For: 1 - 12 people

Starts: 26 December 2018

Ends: 10 February 2019

Availability: Sun 12:00-15:30 17:30-21:45
Mon-Sat 12:00-15:30 17:30-22:45

2 courses £24.50 or 3 courses £28.50

From a set menu.

Terms and Conditions: Maximum of 12 diners. Includes VAT, excludes service.

Valid For: 1 - 12 people

Starts: 10 September 2018

Ends: 24 December 2018

Availability: Sun 12:00-15:30 17:30-21:45
Mon-Thu 12:00-15:30 17:30-22:45
Fri-Sat 12:00-15:30 17:30-18:45 21:15-22:45

What 4307 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.1
service
4.1
ambience
3.8
value
Noise · Moderate
89% of people would recommend it to a friend
5
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ML
London
1 review
Dined on 23 November 2018
Overall 5food 5service 5ambience 5

Went there for our wedding anniversary. Excellent food, great service, special thanks to the waiter Carmine who was very attentive.

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OT
London
7 reviews
Dined on 18 November 2018
Overall 5food 5service 5ambience 5

What a great dining experience!
All four of said we would return again ASAP
The service was excellent and the three courses were superb.
Highly recommended

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VW
London
5 reviews
Dined on 15 November 2018
Overall 5food 5service 5ambience 5

Absolutely LOVE this place - live just around the corner and the staff always make you feel so welcome, and go above and beyond to make your visit an enjoyable one. My partner and I both had fillet steaks, cooked to perfection; smokey and slightly charred on the outside, and ridiculously tender and pink on the inside. I have been lucky to have many steaks in my time, but Butlers Wharf Chop house gets it right again and again... and so we will continue to return again and again!

I would also recommend the Chapel Down Prosecco - Britain's answer to champagne!

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TP
1 review
Dined on 10 November 2018
Overall 2food 3service 1ambience 3

I have to say that there was so many issues, I could not possibly recommend. Firstly there was an issue with the table, that was resolved swiftly. None of us could put our coats in the cloakroom as it was full. Had to ask to be served. Ordered a soda and lime. When drinks delivered, I was informed they had run out of lime and wanted to give just the soda. I then had to order a different drink, which I never received and had to chase. My husband ordered Monkfish, the server then came back a while later and advised that they had run out and my husband had to re-order. Food when arrived was not complete, the server had left a side dish on the side behind us. We had to ask for it. We asked for condiments, again did not receive all what we asked for (2 requested, one received). All night long we had to ask for drinks, I constantly asked for no ice and every time I was given a glass with ice in, the wrong type of 'coke' was also delivered at times, they did not know what 'Pernod' was. We asked for two glasses of port with a cheeseboard. The cheeseboard arrived, but not the port. Then when drinks finally arrived it was two glasses of dessert wine. which had to be taken away and we re-asked for the port. This did not arrive again. We spoke with the server and advised that there had been a number of mistakes and the service was generally poor and cancelled the port as no longer wanted. Within a minute later (fastest service we had received all night) we were given the port 'free of charge' and as a gesture of god will the server removed the cost of the cheeseboard. The bill arrived and 'the soda' was still charged. Whilst these are no major issues and some could be easily forgiven, there are far too many issues overall throughout the night. It is probably the poorest service I have received at a restaurant in years and running out of food and drink and not knowing is not really acceptable from a restaurant like the 'chop house' Very disappointing.

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SP
London
4 reviews
Dined on 9 November 2018
Overall 2food 4service 3ambience 2

The food is amazing however never had to wait nearly 2 hours for a meal when the restaurant isn't full...seemed to be the general feeling across the restaurant which was a shame as the food was delicious but sitting at 8pm and eating just after 10pm was less than ideal with visiting family. Mentioned this to the staff who weren't too forthcoming with empathy or explanation. Would love to go back but hesitant given the circumstances and more so how it was handled.

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DA
London
10 reviews
Dined on 4 November 2018
Overall 4food 5service 5ambience 4

Experience was great fun, food was good, wine was excellent (British promotion of a very good Chapel Down red on Sundays!) and the service was entertaining. Not everything we wanted was available but the substitutes were welcome and delivered with good humour.

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DW
London
1 review
Dined on 20 October 2018
Overall 5food 5service 5ambience 5

We celebrated my Uncles 50th Birthday. The food, wine and service was fantastic and you can’t beat the view of the Tower of London.

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S
London
20 reviews
Dined on 14 October 2018
Overall 4food 4service 3ambience 4

We eat here all the time. Live next door. Service levels are variable but other than that all great, as ever ! Many thanks

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OT
London
2 reviews
Dined on 13 October 2018
Overall 1food 1service 1ambience 4

Lovely location - the rest (food, service etc) was really very poor

Neither chefs nor staff care about what is served - cold chops, sauces partially cooked, anaemic chips, stale bread....

Value for money awful - you pay for the view rather than the experience or food

Plus, the Waiting staff couldn’t care less if you eat there or not

I would save your money and go elsewhere ( maltby or Bermondsey street) much better food and experiences 5min walk away

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OT
London
2 reviews
Dined on 6 October 2018
Overall 5food 5service 5ambience 5

Great steak, great service, great view. Would have preferred a better selection of starters and veggie options but not too bad.

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OT
London
5 reviews
Dined on 1 October 2018
Overall 4food 4service 3ambience 3

Overall good but lacking atmosphere, guessing due to time and the waiter was a bit miserable

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OT
London
16 reviews
Dined on 23 September 2018
Overall 4food 4service 4ambience 4

We had the roast dinner which was very tasty. Polite staff.

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C
London
2 reviews
Dined on 22 September 2018
Overall 4food 5service 4ambience 4

7 people for dinner, and everyone enjoyed there meal.

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AL
London
2 reviews
Dined on 17 September 2018
Overall 4food 4service 3ambience 4

Lovely food. I had Haddock Rarebit and my husband had Steak and Kidney Pudding which was huge. Slightly disappointed we didnt get given any bread when we first arrived. Additional vegetables on the side menu would be good too, my main came with potatoes and it would have been good to have a green veg choice. However it was really delicious. Nice to have dessert choices which were not all chocolate based too. Will definately be back

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DP
London
14 reviews
Dined on 16 September 2018
Overall 4food 3service 4ambience 4

Nice outlook. Food was ok. Sunday night. Some roasts sold out. What was available for ok - a bit dry

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DW
London
2 reviews
Dined on 10 September 2018
Overall 1food 1service 1ambience 2

Been coming to this place for many years but the quality and the service has fallen away to the point that I'm not likely to return. The view of Tower Bridge is spectacular without a doubt but the service, the quality of the food, and the atmosphere was way off the mark. Had a table on the terrace outside which seemed to mean that the server couldn't find me or wasn't bothered or was incompetent. Took an age to take the order which he then forgot and had to come back and ask again. The Long Island Iced Tea and my chilled white wine arrived at the same time and he didn't seem to realize that the wine could actually benefit from being in an ice bucket, especially as the first course too 30 minutes to arrive. It was ham hock terrine but you could have fooled me. A grey slab of something with a bit of cold toast and a tiny pot of something with onions - the least appetizing starter I've had for years.... Thankfully it was dark so I didn't have to study it too closely. The main course arrived eventually - fish'n'chips which have always been a bit of a staple at BWCH. I doubt that the lukewarm chips were triple-cooked, the minted peas were a teaspoon of smear hidden under the fish, and as with the starter it looked just awful...brown and beige.... The server managed to pour the wine onto the tablecloth for me, forgot the extra tiny weeny pot of tartar sauce I asked for, looked shocked that I wanted salt and brown sauce...it goes on. A group of gents at the next table were given the wrong meals and no-one seemed to know which of the steaks were which.... The whole experience was unpleasant. Far better places to eat, especially at GBP70 plus for a lone diner. Hugely disappointing.

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RD
London
2 reviews
Dined on 9 September 2018
Overall 3food 5service 1ambience 3

Great to be able to book a large table online (I booked for 10). We got the Sunday roast sharing menu, and all the food was fantastic. However, service was very slow - took us about 10 mins to be given menus, and had to wait half an hour for our drinks. We had finished the first round of drinks long before we could attract anyone's attention to order more, so we didn't have drinks again by the time the food arrived. Our order was checked with us several times and it seemed to take a long time for them to put the order through to the bar/ kitchen on their system. The place was about half full so we were surprised we didn't have great service.

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G
London
1 review
Dined on 9 September 2018
Overall 3food 2service 3ambience 5

Amazing location and outdoor table with beautiful view of Tower Bridge. Food was adequate but not great for the price. Servers were pleasant but rushed and therefore inattentive.

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OT
London
10 reviews
Dined on 9 September 2018
Overall 4food 4service 4ambience 5

Lovely Sunday lunch with best view of London!!

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CS
1 review
Dined on 8 September 2018
Overall 4food 4service 4ambience 4

Great food & service. Good atmosphere in the restaurant and outstanding views of tower bridge

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KP
London
4 reviews
Dined on 5 September 2018
Overall 4food 4service 5ambience 5

Very good and super staff.
Attentive. Professional. Great to visit.

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MG
London
4 reviews
Dined on 27 August 2018
Overall 3food 4service 2ambience 3

I made a reservation at 15:30 (latest time possible for lunch bookings), but no one told us that the kitchen closes 15 minutes after this time. We were rushed to make up our minds about what to order and some people in our party were delayed and trying to get there with the pressure of not being able to order. A very small portion of the fish dishes, and extremely expensive for what it was. No value at all for the meal. 2 small glasses of rose (cheap-er wine choice), a fish main and a dessert was just under £50 per person. Excessive to say the least. The food was great though, flavours were amazing and food very very fresh.
Service was not bad, but not great either. We were made to feel very rushed and not welcome at all because “the kitchen staff need to have their break”. This is understandable perfectly, but it’s just a question of how you relay the information to your customers.

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A
New York Area
12 reviews
Dined on 25 August 2018
Overall 4food 5service 4ambience 4

I’ve been here before for business, this was the first time with the family.

The food was excellent and as you’d hope & expect the steaks were perfectly cooked.

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p
San Francisco
6 reviews
Dined on 19 August 2018
Overall 5food 5service 5ambience 5

Unexpected find. Food was amazing, great location and staff. Highly recommend for a great meal.

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WJ
London
56 reviews
Dined on 15 August 2018
Overall 3food 3service 4ambience 3

Not quite as good a meal as usual. Decent but not quite up to the usual standards. Sat outside. Service a little less attentive than I would expect.

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SS
London
2 reviews
Dined on 15 August 2018
Overall 5food 4service 4ambience 5

Very good value on the Evening Standard menu, two courses and a glass of wine for £20. The food was very good quality and decent portions and perfectly fine wine. Service was charming and attentive although it did take a while to get the bill. As we were seated outside we had a lovely view of the river and Tower Bridge and the City.

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s
London
18 reviews
Dined on 6 August 2018
Overall 4food 3service 4ambience 5

Beautiful setting and great service. Food good apart from chicken thigh mains were dry and not great

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LM
London
4 reviews
Dined on 5 August 2018
Overall 4food 3service 3ambience 5

Does not cater for gluten free properly. No separate menu and difficulty in subtracting information

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SS
London
2 reviews
Dined on 1 August 2018
Overall 4food 4service 5ambience 4

Great evening Charlie looking after us top man!

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OT
London
1 review
Dined on 28 July 2018
Overall 1food 1service 1ambience 1

Horrible food, burned and unprofessional service

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NL
London
15 reviews
Dined on 27 July 2018
Overall 4food 4service 3ambience 4

Entertaining visitors from our of town so the views of Tower Bridge from the dining table really impressed them. The food was lovely except for some reason parts of our cauliflower cheese was stone-cold. The service was a bit slow at times too - especially when we got there and the restaurant was quite empty, and it was surprising how long our aperitifs took. Also a shame that there was a large, very noisy group next to us which meant we struggled to hear each other towards the end of the evening. Other than that it was good.

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OT
London
1 review
Dined on 9 July 2018
Overall 2food 5service 2ambience 3

New waitress who really did not know what to do. Didn’t know what a sirloin steak was, didn’t ask how we wanted it cooked. Ordered a descent bottle of wine which was just poured very clumsily no tasting , splashing it across table cloth . Then hadn’t placed our order for chips and jerseys so had to wait for someone else to sort out. Food was great but didn’t expect service like that from this restaurant

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CN
London
58 reviews
Dined on 4 July 2018
Overall 4food 5service 4ambience 4

We had a great night at The Chop House. The food was delicious and the offer menu, whilst small, had some great items. Thoroughly recommend the cured salmon - melted the mouth and was perfect for a very hot Summer's night.

The restaurant has a lovely ambience - bustling but not loud and the table by the opened window was lovely - again, perfect for a very hot Summer's night. And of course, you can't beat the view!

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B
London
2 reviews
Dined on 30 June 2018
Overall 4food 4service 4ambience 4

Good service and a great steak sitting outside overlooking Tower Bridge on a beautiful Saturday evening

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CW
London
3 reviews
Dined on 19 June 2018
Overall 3food 2service 2ambience 4

The service was slow, poor and inattentive.

My medium rare steak was closer to blue than medium.

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S
London
20 reviews
Dined on 11 June 2018
Overall 5food 5service 5ambience 5

Excellent, as usual !

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G
London
9 reviews
Dined on 9 June 2018
Overall 3food 4service 5ambience 5

Upon arrival at 8pm there were two vacant tables on the balcony overlooking Tower Bridge which we requested, however as it was a little overcast we were told we could not have one of these tables in case it might rain.

It was a very warm evening and we did not mind the weather but the Head Waiter was quite rude and insistent upon now allowing us to have the outside table.

When I said we would chose another restaurant he decided to back down and we agreed to move inside in the event of rain with was a good compromise.

Food was good, well presented steak and burger and good wine. I asked for a fried egg with my burger and was told that was fine but would be an extra £2.50! For ONE egg

The female waitress Melissa I think was very friendly and had a good laugh with us and made the evening much more acceptable than her grumpy Head Waiter.

The views of the Thames are amazing at this place and I would not hesitate to book again

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C
London
6 reviews
Dined on 2 June 2018
Overall 5food 5service 5ambience 5

Was the perfect evening to sit outside enjoying the amazing views. We enjoyed the set menu and the house red which was all delicious making it a reasonably priced meal for a good restaurant. To top it off the service was brilliant thank you to Carmine our lovely waiter. Will definitely be returning.

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DB
London
7 reviews
Dined on 25 May 2018
Overall 5food 4service 4ambience 5

Nice views on the waterfront overlooking Tower Bridge, Tower of London and the modern towers such as the Gherkin in the background. Great service and good.

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CW
London
3 reviews
Dined on 23 May 2018
Overall 3food 4service 2ambience 2

The beer was only craft ale and the flavours were far to strong to compliment anything on the menu. Furthermore it was very very noisy and we couldn’t hear ourselves think.

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