Butlers Wharf Chop House Restaurant

4.2
4334 reviews
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£41 and over
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British
Top tags:
  • Scenic View
  • Waterfront
  • Special Occasions
As the name suggests Butlers Wharf Chop House Restaurant is just the place if you're in the mood for something meaty – don't miss the grass-fed Speyside Angus X steaks. Elegant without being stuffy, it’s a relaxed riverside destination where provenance is key, with the likes of Select Butchery, H. Forman & Son smoked salmon, Carlingford Rocks Oysters and native lobster. Sit back and enjoy that famous view of Tower Bridge (from the terrace if you're lucky), you're in safe hands…

Private Dining

Our spacious, airy restaurant is a glowing tribute to a traditional English boating house or cricket pavilion with oak-lined walls and comfortable solid seating. In finer weather the doors can be opened on to the riverside terrace providing al fresco dining with the best view of Tower Bridge.

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What 4334 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.0
service
4.1
ambience
3.8
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
London
1 review
Dined on 17 March 2019
Overall 4food 4service 3ambience 3

Food was amazing but came out rather cold

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F
London
3 reviews
Dined on 15 March 2019
Overall 5food 5service 5ambience 5

Excellent lunch today, I had a very well seasoned steak which was delicious accompanied by perfectly cooked chips. My client said it's one of the best steaks he's had so definitely a business lunch success here! The General Manager Danny does a fantastic job with his team to deliver such a great experience!

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TR
Bristol
16 reviews
Dined on 13 March 2019
Overall 5food 5service 5ambience 5

The service was excellent

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OT
London
1 review
Dined on 1 March 2019
Overall 5food 5service 5ambience 4

Good food. The restaurant was incredibly quiet for a Friday night. This did mean fast efficient service. Almost too efficient as main very quickly followed starter which made it feel a bit rushed. But the food was really good.

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OT
London
1 review
Dined on 27 February 2019
Overall 5food 5service 5ambience 5

Great service, food was excellent, well seasoned, nice views.

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PH
London
2 reviews
Dined on 16 February 2019
Overall 5food 5service 5ambience 4

Excellent service and food

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OT
London
1 review
Dined on 14 February 2019
Overall 5food 5service 5ambience 5

Came here about 5 years ago and the food was great... 5 years later and the food is still great!

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S
London
10 reviews
Dined on 13 February 2019
Overall 3food 4service 2ambience 3

Pleasant location but the reception area is rather drab and unwelcoming. You rather feel you're walking in the back entrance not the front. Friendly staff but considering they were no where near full the service was generally underwhelming.

We were not demanding by any measure but the food was good but prices are very top end especially the vegetable at £4.50 per serving per person. for a table of seven that's £63 pounds on vegetables. We were told we needed one per person but not sure that was quite the case.

My dessert wine was served with black bits floating in it. I was with clients so no wanting to create a scene I left it.

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DF
London
12 reviews
Dined on 9 February 2019
Overall 2food 2service 2ambience 4

The service was fair. Our food was a bit disappointing-the plaice was slightly oily and I did not like it very much. The dessert was also fair. I expected more taste and a more exciting menu after reading reviews.

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OT
London
2 reviews
Dined on 3 February 2019
Overall 3food 3service 2ambience 2

Our food and wine came before the drinks we ordered which slightly ruined the experience

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S
London
30 reviews
Dined on 1 February 2019
Overall 5food 5service 5ambience 5

I eat here a lot / live round the corner. A great local spot. Good menu varieties whilst keeping the old favourites
Many thanks

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HJ
London
39 reviews
Dined on 26 January 2019
Overall 4food 4service 4ambience 4

The Butlers Wharf has amazing views of Tower Bridge and is situated on the waterfront.

The food we had was excellent, cooked well, nice wine and attentive service. The decor and seating are slightly bland and dated for compared to rival restaurants but other than that very good.

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GB
London
6 reviews
Dined on 19 January 2019
Overall 4food 4service 4ambience 4

We went for my boyfriends birthday meal. The cocktail I had was lovely. Very impressed the layout was great. Lovely food and wine. Would definitely go back and recommend. Would like to try the other chop houses though. The view was fab, so very good for a special occasion. The only downside was that my boyfriend thought the steak we ordered wasn't the correct weight as advertised and to be honest 550g is a lot of meat and steak is filling but I agreed with him, I could have had more, which is unlike me. There might have been less on our board perhaps.
When my boyfriends dessert came out with the happy birthday writing on, there was no candle, which would have been nice, so his family could have sung to him. I feel the service charge was pretty steep also. The restaurant was very busy, but my brother in law ran out of wine and wondered where our bottle had been put.
I have to add the steak was amazing and my mother in law said it was the best she's had in ages.

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f
London
26 reviews
Dined on 18 January 2019
Overall 5food 5service 5ambience 5

It was my companion's 30th birthday and I made a note in the reservation. The staff were so thoughtful to greet us at our arrival and to have happy birthday written on the dessert. The food was very good but the service made the whole experience memorable.

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P
London
7 reviews
Dined on 13 January 2019
Overall 1food 1service 2ambience 2

The food was decidedly average to poor. They need to look up definition of cottage pie as mine was like a soup covered with thin layer of mash.

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SC
London
4 reviews
Dined on 12 January 2019
Overall 5food 5service 5ambience 5

I was there to celebrate my 60th birthday with 5 friends and we all had amazing food, great service and a fabulous evening!!!

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OT
Hamburg Area
5 reviews
Dined on 4 January 2019
Overall 4food 5service 4ambience 4

Repas en famille pour fêter notre séjour à Londres. Lieu avec superbe vue sur le Tower Bridge. Pour ce qui aime la viande cet endroit est un bon conseil. Personnel sympa et flexible pour accommoder des souhaites individuelles.

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c
Los Angeles
62 reviews
Dined on 31 December 2018
Overall 5food 5service 5ambience 5

The professional at the chophouse is out of this world all the way from reservations emailing back-and-forth from the states to the UK to the overall experience of having New Year’s Eve and one of the most beautiful places exceptional exceptional exceptional

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OT
Seattle
1 review
Dined on 30 December 2018
Overall 5food 5service 5ambience 5

Service, food, ambiance...everything was outstanding.

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F
London
8 reviews
Dined on 27 December 2018
Overall 3food 3service 4ambience 4

Service was very good though food average. The waiter made a point of asking if we had any dietary allergies, but the food itself though pleasant enough was not quite as described on the menu. Atmosphere very nice.

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l
Dallas
15 reviews
Dined on 24 December 2018
Overall 5food 5service 5ambience 5

Christmas Eve dinner at Butlers Wharf Chop House exceeded all expectations. The wine and drink menus complimented the food menus. The service was excellent, the food selections wonderfully prepared and beautifully presented. Would definitely recommend.

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f
London
59 reviews
Dined on 22 December 2018
Overall 4food 4service 4ambience 5

As is usual, our visit to The Chop House was enjoyed by all.

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OT
London
2 reviews
Dined on 15 December 2018
Overall 3food 3service 4ambience 4

Steaks were great as usual but the braised beef shin was predominantly sinew and fat with very little meat, shame really.

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S
London
30 reviews
Dined on 14 December 2018
Overall 5food 5service 3ambience 5

We dine here regularly. Wonderful...service remains erratic

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AH
Hertfordshire
1 review
Dined on 13 December 2018
Overall 5food 5service 4ambience 4

Wonderful place to meet with friends and know they will love this venue

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TR
London
8 reviews
Dined on 13 December 2018
Overall 5food 5service 5ambience 5

Once again a great meal. Hearty Brit food and great steaks.

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a
London
102 reviews
Dined on 11 December 2018
Overall 4food 4service 4ambience 4

A decent option for pre-theate near the Bridge Theatre. Food was well cooked, service was friendly and we will book again at some stage.

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ML
London
1 review
Dined on 23 November 2018
Overall 5food 5service 5ambience 5

Went there for our wedding anniversary. Excellent food, great service, special thanks to the waiter Carmine who was very attentive.

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OT
London
7 reviews
Dined on 18 November 2018
Overall 5food 5service 5ambience 5

What a great dining experience!
All four of said we would return again ASAP
The service was excellent and the three courses were superb.
Highly recommended

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VW
London
7 reviews
Dined on 15 November 2018
Overall 5food 5service 5ambience 5

Absolutely LOVE this place - live just around the corner and the staff always make you feel so welcome, and go above and beyond to make your visit an enjoyable one. My partner and I both had fillet steaks, cooked to perfection; smokey and slightly charred on the outside, and ridiculously tender and pink on the inside. I have been lucky to have many steaks in my time, but Butlers Wharf Chop house gets it right again and again... and so we will continue to return again and again!

I would also recommend the Chapel Down Prosecco - Britain's answer to champagne!

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TP
London
1 review
Dined on 10 November 2018
Overall 2food 3service 1ambience 3

I have to say that there was so many issues, I could not possibly recommend. Firstly there was an issue with the table, that was resolved swiftly. None of us could put our coats in the cloakroom as it was full. Had to ask to be served. Ordered a soda and lime. When drinks delivered, I was informed they had run out of lime and wanted to give just the soda. I then had to order a different drink, which I never received and had to chase. My husband ordered Monkfish, the server then came back a while later and advised that they had run out and my husband had to re-order. Food when arrived was not complete, the server had left a side dish on the side behind us. We had to ask for it. We asked for condiments, again did not receive all what we asked for (2 requested, one received). All night long we had to ask for drinks, I constantly asked for no ice and every time I was given a glass with ice in, the wrong type of 'coke' was also delivered at times, they did not know what 'Pernod' was. We asked for two glasses of port with a cheeseboard. The cheeseboard arrived, but not the port. Then when drinks finally arrived it was two glasses of dessert wine. which had to be taken away and we re-asked for the port. This did not arrive again. We spoke with the server and advised that there had been a number of mistakes and the service was generally poor and cancelled the port as no longer wanted. Within a minute later (fastest service we had received all night) we were given the port 'free of charge' and as a gesture of god will the server removed the cost of the cheeseboard. The bill arrived and 'the soda' was still charged. Whilst these are no major issues and some could be easily forgiven, there are far too many issues overall throughout the night. It is probably the poorest service I have received at a restaurant in years and running out of food and drink and not knowing is not really acceptable from a restaurant like the 'chop house' Very disappointing.

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SP
London
8 reviews
Dined on 9 November 2018
Overall 2food 4service 3ambience 2

The food is amazing however never had to wait nearly 2 hours for a meal when the restaurant isn't full...seemed to be the general feeling across the restaurant which was a shame as the food was delicious but sitting at 8pm and eating just after 10pm was less than ideal with visiting family. Mentioned this to the staff who weren't too forthcoming with empathy or explanation. Would love to go back but hesitant given the circumstances and more so how it was handled.

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DA
London
10 reviews
Dined on 4 November 2018
Overall 4food 5service 5ambience 4

Experience was great fun, food was good, wine was excellent (British promotion of a very good Chapel Down red on Sundays!) and the service was entertaining. Not everything we wanted was available but the substitutes were welcome and delivered with good humour.

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DW
London
1 review
Dined on 20 October 2018
Overall 5food 5service 5ambience 5

We celebrated my Uncles 50th Birthday. The food, wine and service was fantastic and you can’t beat the view of the Tower of London.

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S
London
30 reviews
Dined on 14 October 2018
Overall 4food 4service 3ambience 4

We eat here all the time. Live next door. Service levels are variable but other than that all great, as ever ! Many thanks

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OT
London
2 reviews
Dined on 13 October 2018
Overall 1food 1service 1ambience 4

Lovely location - the rest (food, service etc) was really very poor

Neither chefs nor staff care about what is served - cold chops, sauces partially cooked, anaemic chips, stale bread....

Value for money awful - you pay for the view rather than the experience or food

Plus, the Waiting staff couldn’t care less if you eat there or not

I would save your money and go elsewhere ( maltby or Bermondsey street) much better food and experiences 5min walk away

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OT
London
2 reviews
Dined on 6 October 2018
Overall 5food 5service 5ambience 5

Great steak, great service, great view. Would have preferred a better selection of starters and veggie options but not too bad.

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GB
London
6 reviews
Dined on 1 October 2018
Overall 4food 4service 3ambience 3

Overall good but lacking atmosphere, guessing due to time and the waiter was a bit miserable

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OT
London
21 reviews
Dined on 23 September 2018
Overall 4food 4service 4ambience 4

We had the roast dinner which was very tasty. Polite staff.

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C
London
2 reviews
Dined on 22 September 2018
Overall 4food 5service 4ambience 4

7 people for dinner, and everyone enjoyed there meal.

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