for drinks and dining. Guests can relax after dinner by the fire place or continue to work through the tequila list at the bar on the ground floor.
The menu at Casa Cruz is styled on a home away from home. It is an intelligent blend of Argentina, Chile, New York and Europe.
Expectations were high as such a lovely setting. However I expected much more. After ordering the Dover sole I was shocked to find it was was way over seasoned with too much salt. With the cost of it being £42 I would have expected much better.
With J Sheekey prices are the same however their sole is faultless. With Casa Cruz- you could not even taste the fish.. even though it was perfectly cooked. It was very disappointing
they left us waiting for our table for an hour, they didn't even give us a drinks menu or any snacks. They took us to the terrace, told us to wait 10 minutes for our table, after an hour of waiting we decide to ask what's going on, they tell us they don't have a table for us (even though we had booked a table 4 days in advance). After some complaining, they finally give us a table and then proceed to tell us we have to order asap because the kitchen was closing in 20 mins. Horrible service.
Wonderful food but they need to improve the level of service
Outstanding as usual. There are few places that consistently can score top marks on everything
A fantastic restaurant in every way.
A warm welcome, a fantastic atmosphere (warm, cosy, romantic and modern), good quality and perfectly prepared tasty food and a perfect service.
We have been to Casa Cruz a few times. This time the food was very disappointing. We had a whole artichoke as a starter and a beetroot salad both were bland and the dressing for the artichoke was like mayonnaise. The blackened chicken was very spicy and salty and the sauce was very thick. The filet steak was cold and the meat was very chewy and fatty in a bad way. The side orders were ok with the exception of the corn which was a bit soggy, all of this for 200£ With a beer and a whiskey is way too much.
Always good to be there
Bad experience ever, the manager was very rude , not coming back
Nice atmosphere, upscale local restaurant in Holland Park with cool vibe and good food.
Was simply perfect
Had a truly lovely evening here for our anniversary dinner. The service was exceptional as they had noted it was our anniversary. Food excellent with a wide choice and a very good wine recommendation with our steak - not too heavy.
Busy restaurant with nice outside terrace area.
We will definitely go back soon.
Excelent and cretive food
We know the place we have been here twice before, on Saturday 31st the food was totally Average unfortunately, starters not good I think we did the wrong choice and the meat so disappointing, I chose beef filet and I didn’t finish, potatoes were average We loved it the first time, however we are very disappointed 😞 I think they are growing too fast. We felt that we needed to go we didn’t order a desert. We just left as another couple was next and were not welcome to order a desert, not good feeling...
Amazing food and service as always
Excellent food wonderful service. Table are two close and difficult to have a private conversation and, also the noise is high
Beat food super excellent service amazing design
Overall a very good experience - it was slightly annoying to be told at the start that we had 2 hours until our table was to be given away and then at the end, before we had paid, we went up for a cigarette and came back to find our table had been cleared and given away to the next guests
Our 2nd time here. ..we live locally. Ambience is very nice, but food was mediocre. Service was efficient but not warm or welcoming. I would not return.
Very expensive and def not value for money
London new Trendy place !
Great place, good food, lovely ambiance. Would definitely come back (the terrace in the summer must be really nice!)
Yes I would recommend although I would also warn of the overly high price tag. Food was good and wine selection fine. Service was very attentive except for if you are on the terrace in winter where you might get forgotten... Overall, a good experience but feel the value should have ben at least £100 lower than our bill.
Great overall experience -Super cool ambiance and superb food.
Amazing place service v mediocre
This is a beautifully designed restaurant. The service was impeccable. The food is simple but done well and generous portions but it is exceedingly overpriced for what it is.
Best steak I’ve ever had. Wonderful service. Looking forward to going back in the summer to visit the roof terrace.
My new favourite place! The definition of a hidden gem, never lets you down and makes just a drinks or catch up into a really special evening. Lovely staff who really look after you. See you soon Casa Cruiz
Use to me amazing. It is not anymore. Maybe a bad night but they need to get their act together
I was very disappointed by the quality of the food, I have heard great review about the restaurant and was excited to try it. It is totally overpriced.
Only great point is the place. Nice dining room downstairs
really disappointing especially given the fuss about it. The food is average at best, and ridiculously overpriced.
Bad food! Meat overcooked with a bad smell. Bad service
This restaurant has such a cozy and romantic atmosphere. My husband and I had a wonderful date night here but I've also been here with groups of friends and family and it's been perfect for a more intimate occasion that deserves a bit fancier of an evening. The food is delicious, the wine menu is very good, and the staff is amazing! My only complaint is that one evening we were there and I was told they smoke their own meat, which is wonderful! However, the smell was so strong I went home smelling a little bit like a camp fire. Outside of that I have no complaints, only compliments about this restaurant!
Mesas demasiado juntas y un poco incómodo para el precio
Great service, very overpriced. The pasta was good, very small portions though. Ambiance was nice
Way too expensive for that type of food, bery limited wine list - will not go there again.
Amazing ambience eating by the fireplace upstairs, very cozy, great food, very intimate space also and not tooooo strict on dress code
I had been longing to go here for a while but somehow hadn’t managed it. It seems we were definitely the wrong side of the curve on Tuesday night!
6 of us squashed onto a tiny table - cosy is ok, but when the food all comes in serving dishes and left on the table it was chaotic. Two starters appeared which we hadn’t ordered. One main course arrived 10 minutes after the others and the vegetables, my very expensive rib eye steak arrived well done when I’d ordered medium rare...
And it was EYEWATERINGLY expensive. Especially given above comments.
Maybe this was just a bad night but given the cost of Casa Cruz and the out of the way location it needs to be super slick to get repeat business’s. I won’t risk it. Shame.
Great atmosphere, attentive service, excellent menu, luxurious and a true dining experience
Was one of the worst experiences. It’s was my fires birthday we arrange on time. They inform us that the owner friend showed up and they had to give him our table n we had to wait for 45 min with out even being seated. And to make it worst at check in she even wish my friend happy bday.
So unprofessional. Worst service ever.