Had to wait half an hour for table !
Table beside entrance was drafty, also the ventilation was cold and not necessary- outside cold and rainy. Steak was ok, the noodles sure not self made and not very tasty, sauce ok. For vegetarians not suitable. Wine very good, also service ok.
Too pretentious. It used to be a great place but it has changed dramatically and not for the better.
Sloppiest service had in long time. Since the beginning of the dinner the whole team seems to be stroggling, including the manager of the restaurant.
The price is much too high for the quality of the food and the service. I would never come back.
Someone from the staff had forgot their toothbrush and toothpaste in one of the bathrooms...
Amazing food but very overpriced! Can’t fault the staff so amazing!
Great service and beautiful ambiance but the food was average. The beef in the ravioli was very dry and the carrot and ginger soup was simple and plane.
Friends of mine recommended this restaurant and I am very thankful for that great recommendation. My brother and I had an amazing dinner experience. The two most outstanding things were the service and the dessert - simply great!
Also the atmosphere was great - even though tables are standing pretty close next to each other it was not even a bit uncomfortable.
Will definitely come back and visit again!
Inexperienced servers, kept giving us chipped plates
Last time when I was there, the food was divine and orgasmic, however my recent experience left me disappointed with the food. The dishes were missing something and the Dover sole was brought to us completely cold. The place is nice, the cocktails were great and the service was good however I will not come back.
We were given a booth upstairs which was very romantic. We found the service was great. A little hard to pay for the bill at the end but it was quite busy.
The sirloin steak was phenomenal (order it medium rare - it cut like butter) and we both really enjoyed our cocktails.
Some of my sweet potato wasn’t cooked through, so not exactly ‘caramelised’. Cauliflower Parmesan was not creamy/ cheesy enough and dish was dry to eat.
Overall a great experience, the ambience is 5* so great for a special occasion but food is overpriced for what you get, it always came out a little different to what I thought it would, so order carefully or ask about the preparation.
Although I would probably pay £38 for that steak again any day. Yum!
My wife and I visited while on vacation in London. Very cool venue in a beautiful part of the city. Service and Food were excellent.
We had a wonderfull diner at casa cruz ,
Very good wine Argentinian Malbec , super starters and the main corse rib eye , dkn t ask me the chocolate cake ! Was so good that we add a calvados to sign.
Prices could have been chepear !
came here with my boyfriend for valentines day. it was a good time and we were so full by the end. great ambiance i must say
Had a romantic date night with my wife. Were seated upstairs by the roaring log fire which was just as well as the table on the other side of the room in the corner was rather cold being flanked by the drafty French doors to the roof terrace on one side and by a large window on the other. Outside it was freezing but by mid-evening the room became toasty warm.
All three courses were excellent; my wife had the sea bass which was amazing and I had the “melt in the mouth” peppered tuna steak. Tuna badly done can sometimes be dry or chewy. This tuna steak was perfect. And the quinoa which can taste like sawdust was also absolutely delicious. In summary relatively simple food done extremely well. The service was attentive and friendly without being intrusive.
Upstairs has the larger tables, a bar and the lovely open fire with seats either side. Is probably a bit quieter and more discreet than downstairs which is livelier and noisier, a bit cramped with the tables much closer so less private and has more of a “see and be seen” atmosphere.
There were a couple of errors with the bill which were quickly and sympathetically resolved and finding our coats in the cramped cloakroom cupboard was a bit of a struggle but we found them.
Was what I would call an expensive evening - but as they say you remember the experience long after you have forgotten the price. Will definitely go again. Need to book well in advance.
The food was good. But not exceptional. So I would say it is very over priced for what it was.
The whole experience was nothing to write home about.
That said, there was nothing to complain about as such. Staff were attentive. The only problem this restaurant has is you can hear the noise coming from the kitchen which should be addressed.
A lovely evening and the staff were so lovingly attentive. But the price is just ridiculous.
One of the best restaurants in London
Really enjoyed dinner at Casa Cruz. The place is small but ambience is nice, service is attentive and food is great! Probably the most tender fillet stake I had in a long time!
very odd they filled our wine glasses twice but very small amounts and then said our wine was finished? felt embarrassed to challenge it and felt they just wanted the table back quickly.
Food was excellent. The bill is eye-watering, and yet...still came away having had a lovely evening.
Loved it! Amazing experience. Lovely food and very friendly staff.
This is the worst restaurant I've ever been to. I'm very disappointed with Casa Cruz. Food was terrible.
I ordered a well done beef but came a totally burnt and black meat, horrible. The pasta was also crappy and the service was rubbish.
I heard that the Casa Cruz of Buenos Aires is very good but the one of London is very bad.
Lacking atmosphere at least at lunch time
I'm not sure why this is considered an Argentine restaurant -- none of the food is Argentine! It's mostly Italian with some meat options scattered in. Otherwise, they don't have any of the classic dishes typical of Buenos Aires: parrilla style meats, milanesa, or empanadas. I ended up having the gnocchi, which was okay, but certainly not the food I used to eat while living in Argentine. I was expecting a different experience.
Sleek and stylish, good service and friendly staff. Food was ok, disappointed with the cote de boeuf, expected more.
Best I've had!!!
I am currently sitting in Casa Cruz where I have been sitting for over 90 minutes waiting for my main course. Review time!
Upon arrival we were offered a choice of tables, both by the front door. All that separated us from the open front door was a velvet curtain. Considering it is now 22.30 and we got here at 20.20 there are still at least 3 tables more warmly situated and still unoccupied. And I am still waiting to be served!
We ordered our meal, complete with wine and our waiter brought it over to show us but forgot to serve it!!
The hostess, after enquiring as to its whereabouts, brought it over and just poured it. We will dispense with tasting it first!!
Fortunately it was a bottle familiar to us so it didn't really matter but where is the training??
Our appetisers arrived and were placed incorrectly in front of us. How difficult is it to remember who ordered what bearing in mind there was just two of us?
Having drunk our water and first glass of wine, it seemed like a bit of an inconvenience to top up our glasses and replenish our water. Finally (about 20 minutes later), they remembered we were still here!! The maitre'd who walks round and round in a circle has yet to stop at our table (or anyone else's for that matter). Maybe he knows that if he stops there will be a tirade of complaints.
Empty tables remain uncleared and not reset.
Our waiter is more interested in his mobile phone, checking emails/text than doing his job of serving us. I felt we were interfering with his social life!!
The food however is delicious in spite of the dreadful service. Perhaps the chef needs to rethink his position here as the staff let him down terribly
If he ever wants to be recognised for his culinary expertise - this is potentially the kiss of death for him.
The restaurant is extortionately expensive for non existent service and the maitre'd is a waste of time - but does a good job of wearing out the carpet.
For the money - go somewhere else!! Anywhere in fact.
Love this place. The service is impeccable, decor out of this world and the food is lush. It's so cosy yet cool and buzzy.
A new fave.
Beyond mediocre, both quality of food and service.
Delicious food, wonderful atmosphere and lovely staff
Amazing ambience and very good food quality and great service , definitely going back very soon !
Some of the best people watching in Notting Hill. This is an expensive restaurant so save it for special occasions. The food and drinks are 5 star. The service is excellent. The only gripe Ihave is that the tables are far, faaaaar to close to each other. You may as well be triple-dating with the tables either side of you.
Good food and lovely dining room. Burrata was delicious.
Food is tasty but something gave me upset tummy !
Great festive spirit, good food, great service. Love all the side dishes in particular
We went at lunchtime and it was empty.... Made the ambiance a bit weird. Service was ok, not very friendly, and rather long when you consider we were the only costumers there. Food pretty good but not amazing.