for drinks and dining. Guests can relax after dinner by the fire place or continue to work through the tequila list at the bar on the ground floor.
The menu at Casa Cruz is styled on a home away from home. It is an intelligent blend of Argentina, Chile, New York and Europe.
Dinner: Monday - Saturday 6pm - 11pm
Dinner: Sunday 6pm - 10pm
Where to start...3 tries to get a decent martini, undercooked steak AND overcooked steak, a cacio e pepe that felt like an unforgivable insult to Italy...what, did the chefs knock off early on Friday and leave some frozen meals to be heated up for the guests?
The food was average and it was cold the staff did try to rectify and responded quickly
Kicked us off table and made us eat desert on bar only to find after an hour later other tables still hadn’t been occupied.
And we are regulars.
The place is beautiful with a fireplace and lovely decor. Service is friendly and prompt. The main issue we had was with food quality (burnt meat on half of the dish). At first they said it was supposed to be burnt but then we pointed out that the other half was not burnt, so was that half underdone? In the end they were very nice about remaking the burnt half but I feel that for GBP 44 for a main (with additional cost for the side) the burnt meat should not have made it to our table.
Food was lovely. The group of ladies next to us were extremely rude though. Staff were great with the exception of getting a milk based cocktail dropped on me at the end of the night from the neighbouring table.
Although I had called to make sure that we had a nice table inside, as it was a special occasion, once we showed up we were told that the table we booked was on the terrace (smoking area outdoor and without heating!!!).
After much discussion we did eventually get a table inside but of course this negotiation was not what we wanted to go through on a special occasion night
Disappointing. We booked Casa Cruz for a date night Saturday and were very disappointed with both the service and the food. The service was nice and gracious, but they were uninformed and overly attentive at the wrong times. We were seated promptly, but then they took too long to bring menus and take our water/drink orders. A waitress came around to take our orders, and she explained that the sea bass was a whole roast fish. Then just as we were nearly finished ordering, a waiter came around and the waitress handed us over to him, so we had to repeat our full order. We ordered olives and a plate of Manchego cheese from the para picar menu, and as we waited for our starters the staff came around several times to take the olives and cheese away, even though we weren't finished! A waiter also tried to take my dirty martini away before I was finished! The burrata and orecchiette that we shared as starters were good but nothing special. When our mains arrived I was surprised to find that the £38 sea bass, which I had been told was the whole fish, was actually a rather small filet! It was supposed to be served with a sauce vierge which was nowhere in sight, but we were later told that it was cooked with the sauce (?). When I told the waiter that I was expecting a whole fish based on what his colleague had told me earlier, he had the manager come around to apologise. The manager promised that he would make it up to us, but when the bill arrived everything was accounted for at full price. We paid the bill, and as we left we walked right past the manager, who either didn't notice us, or more likely ignored us.
As for other items that we ordered, the Chilean pinot noir that the sommelier suggested was very nice, and surprisingly/pleasantly cheaper than the other wines I was considering. My wife's blackened chicken was good but nothing special. Our broccoli/tomatoes/almonds side was nice, but our polenta with truffles and parmesan side sadly arrived cold.
The service was terrible as we were handed the bill before our deserts ever come and there was a mix up in the cockrails which is a shame as the food is really good and I love the decor
5 year wedding anniversary
Relaxed atmosphere, friendly service and delicious food. Posh but casual, fab place.
Wonderful food in a beautiful setting!
Very good experience !! TOP !! Wonderful food, very cozy terrace !!
Had to wait half an hour for table !
Table beside entrance was drafty, also the ventilation was cold and not necessary- outside cold and rainy. Steak was ok, the noodles sure not self made and not very tasty, sauce ok. For vegetarians not suitable. Wine very good, also service ok.
Too pretentious. It used to be a great place but it has changed dramatically and not for the better.
Sloppiest service had in long time. Since the beginning of the dinner the whole team seems to be stroggling, including the manager of the restaurant.
The price is much too high for the quality of the food and the service. I would never come back.
Someone from the staff had forgot their toothbrush and toothpaste in one of the bathrooms...
Amazing food but very overpriced! Can’t fault the staff so amazing!
Great service and beautiful ambiance but the food was average. The beef in the ravioli was very dry and the carrot and ginger soup was simple and plane.
Friends of mine recommended this restaurant and I am very thankful for that great recommendation. My brother and I had an amazing dinner experience. The two most outstanding things were the service and the dessert - simply great!
Also the atmosphere was great - even though tables are standing pretty close next to each other it was not even a bit uncomfortable.
Will definitely come back and visit again!
Inexperienced servers, kept giving us chipped plates
Last time when I was there, the food was divine and orgasmic, however my recent experience left me disappointed with the food. The dishes were missing something and the Dover sole was brought to us completely cold. The place is nice, the cocktails were great and the service was good however I will not come back.
We were given a booth upstairs which was very romantic. We found the service was great. A little hard to pay for the bill at the end but it was quite busy.
The sirloin steak was phenomenal (order it medium rare - it cut like butter) and we both really enjoyed our cocktails.
Some of my sweet potato wasn’t cooked through, so not exactly ‘caramelised’. Cauliflower Parmesan was not creamy/ cheesy enough and dish was dry to eat.
Overall a great experience, the ambience is 5* so great for a special occasion but food is overpriced for what you get, it always came out a little different to what I thought it would, so order carefully or ask about the preparation.
Although I would probably pay £38 for that steak again any day. Yum!
My wife and I visited while on vacation in London. Very cool venue in a beautiful part of the city. Service and Food were excellent.
We had a wonderfull diner at casa cruz ,
Very good wine Argentinian Malbec , super starters and the main corse rib eye , dkn t ask me the chocolate cake ! Was so good that we add a calvados to sign.
Prices could have been chepear !
came here with my boyfriend for valentines day. it was a good time and we were so full by the end. great ambiance i must say
Had a romantic date night with my wife. Were seated upstairs by the roaring log fire which was just as well as the table on the other side of the room in the corner was rather cold being flanked by the drafty French doors to the roof terrace on one side and by a large window on the other. Outside it was freezing but by mid-evening the room became toasty warm.
All three courses were excellent; my wife had the sea bass which was amazing and I had the “melt in the mouth” peppered tuna steak. Tuna badly done can sometimes be dry or chewy. This tuna steak was perfect. And the quinoa which can taste like sawdust was also absolutely delicious. In summary relatively simple food done extremely well. The service was attentive and friendly without being intrusive.
Upstairs has the larger tables, a bar and the lovely open fire with seats either side. Is probably a bit quieter and more discreet than downstairs which is livelier and noisier, a bit cramped with the tables much closer so less private and has more of a “see and be seen” atmosphere.
There were a couple of errors with the bill which were quickly and sympathetically resolved and finding our coats in the cramped cloakroom cupboard was a bit of a struggle but we found them.
Was what I would call an expensive evening - but as they say you remember the experience long after you have forgotten the price. Will definitely go again. Need to book well in advance.
The food was good. But not exceptional. So I would say it is very over priced for what it was.
The whole experience was nothing to write home about.
That said, there was nothing to complain about as such. Staff were attentive. The only problem this restaurant has is you can hear the noise coming from the kitchen which should be addressed.
A lovely evening and the staff were so lovingly attentive. But the price is just ridiculous.
One of the best restaurants in London
Really enjoyed dinner at Casa Cruz. The place is small but ambience is nice, service is attentive and food is great! Probably the most tender fillet stake I had in a long time!
very odd they filled our wine glasses twice but very small amounts and then said our wine was finished? felt embarrassed to challenge it and felt they just wanted the table back quickly.
Food was excellent. The bill is eye-watering, and yet...still came away having had a lovely evening.
Loved it! Amazing experience. Lovely food and very friendly staff.
This is the worst restaurant I've ever been to. I'm very disappointed with Casa Cruz. Food was terrible.
I ordered a well done beef but came a totally burnt and black meat, horrible. The pasta was also crappy and the service was rubbish.
I heard that the Casa Cruz of Buenos Aires is very good but the one of London is very bad.
Lacking atmosphere at least at lunch time
I'm not sure why this is considered an Argentine restaurant -- none of the food is Argentine! It's mostly Italian with some meat options scattered in. Otherwise, they don't have any of the classic dishes typical of Buenos Aires: parrilla style meats, milanesa, or empanadas. I ended up having the gnocchi, which was okay, but certainly not the food I used to eat while living in Argentine. I was expecting a different experience.
Sleek and stylish, good service and friendly staff. Food was ok, disappointed with the cote de boeuf, expected more.
Best I've had!!!