Delicious food. Friendly service but the kitchen is a little slow getting the food out. Great vibe but can be a little noisy.
We had an amazing time. That’s after being profiled by the host. We did not appreciate that. Our waiter, Cordell, was wonderful and super patient. The food was great. Overall a little loud but we were sitting right under a speaker. We still managed to have a great time.
Food was reasonably priced. Don't bother with chicken dishes. No flavor or significant amount of chicken. Just get it vegetarian or vegan. You won't notice the difference.
Unfortunately, we didn't have a great experience. We had a larger reservation and were squeezed into a tiny booth. The food just wasn't good. Most of us ate only portions of the meal if that. There were full plates of food left on the table and we weren't asked how things were.
The food is fantastic and the service was excellent! I definitely recommend and will definitely be back.
Server was rude and incompetent
It was incredibly packed. Despite the reservation (7:15 pm) and despite arriving well ahead of the reserved time (7:00 pm), we were only seated at 7:30 pm at a high table right next to the bar where lots of people stood in the middle. We were later moved upon our request, but it seemed clear our table had not been kept for us. They should also ensure people do not stand all over the room but just at the bar.
Friend who just moved in
It was a fun experience! We had our waiter pick our food out and all was wonderful. He was wonderful! Food was delicious! Great experience.
Once again, Chaplin did not disappoint. We arrived a bit early and hit the bar - WOW. Amazing cocktails. The Tokyo tea is quite possibly one of the best drinks I've ever had in my life. I continued to imbibe once seated at my table and everything was delicious. Thank you to our waitress who was very attentive despite how busy it was. I look forward to visiting the owner's other restaurant around the corner.
This has quickly become our favorite ramen restaurant in the DC area! We love everything about it -- the atmosphere, the food, the service... always a great time here!
Was about 1.5 hours sit down to check (we got our food 10 minutes before reviving the check). The service was super slow, but the food was outstanding.
The food was good the drinks were even better. It was a bit noisy, but that is to be expected from a place with such an emphasis on drinking.
Great food and drinks, but the service was not to par and very disappointing.
We always have a fantastic time at Chaplin's. Their staff is fantastic and always so accommodating. My friends and I have been going there for about 3 years now and have never had a bad experience. The cocktails are tasty and is is a fun neighborhood spot to bring visiting friends and family to. Their happy hour is unbeatable.
Always hard to swallow when it takes 35+ minutes to get a round of drinks and no one apologizes. Ramen was great, per usual. I’ll go back and hopefully service is a little more focused next time.
We love chaplins! We live a block away and we go there a couple times a month. Great for a weeknight meal
Or a special occasion.
This third time was not the charm. After a fantastic first visit, and a good second one (the server was a little "off"), this time we left disappointed. We had the same server as the second visit, but this time she was just plain bad. Taking our food order, she was distracted and actually ran off for a minute in the middle. We ordered all small plates and instead of spacing them, she brought them all out at the same time. When we asked why (and mentioned that they didn't really fit on the table) she said, "they're all appetizers". Huh. We ate them, but some got cold. Worse, we apparently annoyed her -- and she never visited us again to offer anything else. Another server deliver the bill. The food's great, so we will return -- although it'll be a long while. But we'll ask for another server next time.
We had a reservation for 4 people at 7:45. We didn't get seated until 30+ minutes after that time. The appetizer took 25+ minutes to arrive and our main course arrived 90+ minutes after the reservation. The server was apologetic, but they need some help as they clearly are not on top of their game. Food was good, but we basically ordered egg rolls, edamame, and ramen - it's not that complicated, particularly at this price point.
Great food and drinks! It is a small place so I highly recommend that you make a reservation otherwise you might have to wait a while.
LOVED the ambiance. The food was phenomenal and reasonably priced. The waiter was repugnant however, sadly. I’d go back in a heartbeat.
Food has amazing quality and the drinks too. The service was really good....taking into consideration a lot of details because it's was cold (I was sitting outside and the kitchen was a little bit late....the waiter and the food were amazing!
The food was good, but they cram a lot of tables into a small space, so you are practically eating with strangers. This is not the place to go if you want to have a private conversation. But this place as very good ramen soup.
I’m addicted to this place.
Great food, good value. Service was a bit slow, possibly because we had a group of 7 so gratuity was already included. Wasn’t worth 20% simply based on the lack of speed and attention from our server. However, I’ve been to chaplins many times and it’s a great restaurant.
Good food and excellent beer on tap. Service was excellent. But the noise made by the young hipsters was appalling. And the fact that they tried to seat three of us on a two-top turned side ways suggests that they cater mostly to people who are willing to put up with that sort of thing. They were more than accommodating when I pointed out we were adults and would not sit like children at the kiddy table they were preparing. Particularly when another group of three were sitting comfortably at a four top. Small things like this leave an impression.
This is truly one of my favorite restaurants in DC. The ramen is amazing, the cocktails are interesting and delicious, and it’s a great deal! As always, the service was attentive, quick, and friendly.
It also doesn’t hurt that they do happy hour every day, including weekends.
I can’t recommend this place enough.
We were sat upstairs where there weren't any other customers. Nobody came to even offer us water for 30 minutes. We got tired of being ignored. Upon exiting, we told the hostess that we waited without any service and she didn't respond to us.
The forgot our food but they comped half of it. Food was great, but we waited 1 hour and 45 minutes to get it.
It is very noisy, the wine we wanted was not available, and we have been notified about that only 20 min later, the food was fine.
I usually always love this place but, this past Saturday was the first time I walked away feeling disappointed. The whiskey dumplings were cold and the chicken in my Chaplin A.S.S. was like rubber. I was soooo bummed as this joint is one of my favorite spots.
I was enjoy my experience at Chaplin’s.
Food was great and our server Charlotte was awesome! Will he back.
They made my wife's birthday amazing!
It took 15 minutes just for out server to take our order. The coffee took 14, and the untimely manner we received our food in general was sub-par. Our server also lacked a significant amount of enthusiasm and friendliness. 👎🏻
Delicious food, knowledgeable staff, great service! Will definitely return soon!
AmazIng happy hour!
Lighting was uncomfortably dim tonight, have always had a nice meal at Chaplin’s but tonight was below par in most ways.
Food was really good, but the service wasn’t great. Our waiter was very inattentive, and was hard to get a hold of when we needed them. It was also soooo hot in the restaurant, which was not ideal for eating ramen in the summer.