At Chapter One, we believe that offering value for money is just as important as award-winning food. Three courses at dinner is £39.95, for lunch is £19.95 and we also offer a less formal brasserie menu available Monday – Saturday lunchtimes. On a Sunday evening you can enjoy the a la carte menu for just £34.95 – the perfect way to round off your weekend.
Great food and service at a good price. Very enjoyable evening experienced by all.
reliable, as ever.
our lunch unfortunately contaminated by a table of "cackling wimmin" in our area of the dining room
Truly amazing. I felt like I was in another world
Our friends had raced about this restaurant and for our engagement got us a £100 voucher which we saved to use as a valentines meal. Unfortunately my starter was very fatty, so was my fillet steak. I hadn’t been given a steak knife when my fiancé had, we weren’t offered anymore drinks and our our empty glasses were taken after starter. We wasn’t made aware when someone called to confirm the booking that it was a set menu and we also wasn’t told you could have 2 courses instead of 3, no where in the paper we were handed did it suggest this. Over all we were very disappointed with the food and did not feel it was worth the money at all. I did complain to the manager and my starter and main were removed and we were given complimentary coffees however the beans were burnt and they were very bitter. The bill still came to £100 and luckily we did not need to pay anything ourselves, just seemed a waste of money as it was not enjoyable. We will not be returning or recommending to friends or family.
Unfortunately our taste experiences of wonderful fusions and foods that compliment each was not so,on this visit we left very disappointed. There was a new menu and it just didn't work or us.
The service was not up to its normal high service. Our waiter started off well and then we never saw him again and three others occasionally came back each asking if I wanted a drink of which I told each of them I wanted a glass of pinot with my main . When my main came and went one of them came back to ask if everything was ok and I said not one waiter brought my glass of wine which he responded sorry im getting old and forgetful. Waited ages for the bill waited longer for him to take the card payment for the bill.
Sorry chapter one based on great passed experiences felt let down this time I will return maybe not with this menu and hope for your higher class service. Next time. Joanna
Lovely food but unfortunately as a vegetarian, there was no veggie starter on the menu and only 1 veggie main course, lucky I liked it. The service used to be second to none, definitely not as good as it used to be, all main courses did not come out together .My husband had to send starter back as it was not hot enough, no apology or anything.
Restaurant not very warm
12% service charge equalling £30 a bit steep
Overall, still really nice but not quite the special treat that it used to be
The food was good, but tiny dishes. Had to stop of at the McDonald’s drive thru on the way home.
Service was slow and there was a boring atmosphere.
You also get judged if you don’t drink from the wine menu.
Overrated in my opinion.
Wonderful afternoon spent at Chapter One with a group of friends.
Amazing attentive waiter and gorgeous food, great value for money.
Pleased that we chose to dine at Chapter One again. The quality of the food was superb as usual although expensive and the service give by friendly staff was good as always.
I do however feel that the email I received from OpenTable,24 hours before my reservation suggesting I contact the restaurant or risk losing my booking, was a tad inappropriate and a different approach could have been adopted. Making the call and paying a £100 deposit didn't help either.
What a place. Had such great service and we were truly spoilt we attended for an early Valentine's Day celebration. We were treated with true excellence. I can not recommend this place enough. I loved every minute of it and would definitely be going back
Great food, spent over 2 hours, no rush, very friendly staff, excellent price £24.95 for 3 courses.
Food was excellent - however the service was not good. Fairly attentive but waiters did not know who had ordered what - poor for a restaurant of this standing. Work going on outside somewhat detracted from the appearance (and accessibility as we had a wheelchair user with us). Bar staff were inexperienced, not very friendly and pre-lunch drinks were served two but two and not all together.
Lovely place and service mostly good.
However the menu has fewer veggie options.
Food over seasoned. Almost inedible.
I will add that the wine selection is excellent.
Our favourite restaurant. Everything is just perfect.
Fantastic meal amd as usual very good service. Our guests enjoyed themselves. Thank you Chapter One
Had a lovely meal at Chapter 1. Staff were very courteous and didn't rush you. Will certainly recommend this restaurant to friends.
Tried Chapter One for the first time but not sure why it look so long as it’s conveniently located to me and it was absolutely amazing! Went for lunch to celebrate my husband’s birthday and the service was lovely, not too pushy and friendly! My husband even got a complimentary birthday cupcake which was unexpected and a nice touch. Top compliments to the chef, food was amazing on the menu du jour.
Excellant food and service, will certainly return again
chapter one has had a revamp. it looks very different and i like it.
the menu has changed too and is a little more comprehensive. some lovely dishes and some quite different ones. lovey staff. both joe and yakep were wonderfully helpful.
certainly worth a visit.
The expectation is high at this price point. The food was very good and the staff were professional and attentive. The menu and wine list presented reasonable value given the high quality. The decor and ambience is less impressive. Lighting in the restaurant area is too bright and the layout has a 'canteen' shape and feel. The hard surfaces and sparce decor means that sounds soon become rather loud as acoustically there is nothing to dampen it. A busy evening would make conversation difficult against the background noise level.
Outstanding food and great service.
Excellent Sunday Lunch with my family for my birthday. The quality of the food was first class and the wines we chose was also very good at a reasonable cost. Service was impeccable. As it was my birthday the restaurant also provide a small cake as a surprise.
Ordered ribeye steaks for myself and daughter but served different type of steaks. No explanation or apologies.
Bread inferior to previous visits.
No coats taken, waiters acted like they were doing us a favour and service very slow throughout . The main waiter yawned the entire way through service! Food ok but husbands streak was poor. Extremely poor kids menu... steak and 4 chips served in a bowl!! At age 8 and 12 I think they can manage a plate! And their selection of ice cream consisted of vanilla or vanilla!! My daughter was so disappointed. I think for £14 a child they could do better. This said we still had an enjoyable time, the younger, French waiters were nice. The place looks prettier since the revamp but we won’t be rushing back.
The food, service, decor etc was absolutely amazing. We had a wonderful time. The only complaint was that the temperature in the room was a little chilly.
We had lunch as a birthday treat. Food very good as usual.
An excellent lunch in the newly refurbished restaurant. The staff were very attentive as usual.
A wonderful lunch. Staff friendly and efficient. Food delicious. Very welcoming
Food lovely as per normal, but the restaurant was very chilly.
We went for the tasting menu to celebrate Burns Night and as always the food was superb. The restaurant is undergoing some changes and so far its looking good, much brighter however did notice that the music was a little louder than usual.
Regular diner here and food is always delicious!
Was looking forward to seeing the renovation.
Loved the new chairs and paint colour, not sure the “feature” wall fitted in with the decor, as was a very simple, plain feature wall!
Great meal although service was rushed. Had el3 courses in 1 hour 10 mins. Not enough of a gap between courses. Other than that food was great.
Really busy restaurant with great atmosphere. Food was stunning. Staff very attentive. Booked to come back for birthday celebration later in the year.
Shame as the restaurant on the whole is very good. Our experience this time was arriving to a swearing customer arguing with the manager. Staff at reception were more interested it that than us. Then at the table the service was really hit and miss. 10 mins to order drinks then intermittent for the rest of the dinner. Food was really good as usual not the room was cold. Buzzing atmosphere but limited decor in the main dining area. Consider it’s quite expensive they could do much better.
Unfortunately we found the whole evening quite chaotic.
We waited some while before our order was taken as it was a busy evening and it seemed only X1 member of staff was taking dinner orders.
Miss-information given by the waiting staff regarding the menu in particular the dessert/cheese menu. When cheese trolley arrived - the waiter serving the cheese was very helpful and knowledgeable.
It was not clear that the Burn's menu was only on offer if the whole table ordered & therefore we had at least X2 of our party disappointed.
Drink orders did not arrive on at least x4 occasions and waiting staff needed to be reminded.
We specifically ordered X2 surprise birthday cup cakes and X1 congratulations - X3 birthday cup cakes arrived!
I received a phone call from Chapter One whilst sitting at the table in the restaurant!
When the food arrived it was very good & we all loved the bagpipes!
When the bill was presented it was incorrect and had to be re-presented by an embarrassed and apologetic member of staff.
Excellent... the best really and excellent value. Noise was a little high but my partner loved the place n food. It was his first time there n thought ambience was brilliant except as stated noise was a little high.
Attentive staff, excellent service and the food was outstanding.
One of my favourite restaurants! Love the food and setting!
Only negative is that whenever I visit they always forget to give me petit fours! Super annoying as they are delicious!
Am a member of the loyalty club and don’t understand why they have one, as can’t remember the last time then did an offer or an event?
Christmas presents from both of us
Chapter One is great for a special occasion in my opinion. A little bit pricey for everyday dining. We had a really lovely meal - all 3 courses were great and the wine very good. Lovely, efficient service and nice surroundings. Do recommend.