Great music and atmosphere for Sunday brunch. Excellent staff and quality of food.
Came to Charlotte’s for Sunday brunch - great atmosphere and the food was yummy! Will definitely be returning - my new favourite place in Ealing!
Great venue . Excellent service and food .
Pls add creamed spinach to the menu to accompany the steak
The staff were very friendly, the food very good & the evening good value overall
Continues to live up to its reputation as the best restaurant in Ealing. Great food, setting, service etc
Excellent food, high quality and exquisite flavours. Loved the creative cocktails, and the friendly attentive "on-it" service. No cash, only takes cards (not a problem for us). Overall first-class.
Good food and great service, as usual W5 didn't disappoint!
Staff were really friendly, the place is well located and the building is full of history. Unfortunately, I was not expecting to be given so less in the plate, I didnt go for a taster menu but it felt like one. Quality was met, not quantity
Our waiter was excellent! Friendly, fun and attentive. The food was very tasty, well presented and met all of our dietary needs (carnivore, veggie and vegan). The decor was lovely. We lingered over our coffee at the end and when we asked for the bill a waitress brought us more tap water. It was as if she knew exactly what we were thinking. It’s rare to receive great service in London. Hugely impressed.
Great food, a bit pricey but great quality. Service good overall except for the main waiter which was a bit moody.
The waitress that served us was rude and dismissive. She made myself and others feel like we were a nuisance and quite frankly not welcome.
She practically threw the bill onto our table and removed things from our table without asking if we were finished with it.
It was so bad we refused to pay service charge.
This wasn’t my firs time in Charlotte’s (I work directly opposite so I’m in here fairly frequently for team lunches/meetings/coffee/after work drinks), however it was my first time for a proper sit down meal. I’d heard good things about the brunch and so that’s why I chose that time of day to visit.
I have to say I ordered the full English and I wish I hadn’t, not because it was bad but because the dishes that my friends had were far more appetising. I had a massive case of food envy.
The service is always second to none and the atmosphere is chatty but you’re not deafening. Would recommend to others and will definitely be back many more times I’m sure.
Just great service, and cocktails!
10stars for the staff
Early diner offer includes a cocktail.
Starters OK but bone marrow had run out and this was not pointed out until we tried to order it. Mains poor; pork chop and pork belly very dry, ox cheek tender but no flavour. Dauphinoise potatoes OK but enormous portion. Desserts disappointing; chocolate brownie was not hot as stated, sauce was rock hard, and brownie very claggy.
Service was inattentive and undermanned.