City Social - Restaurant
Went there for a birthday celebration and the waiters were extremely attentive. Special shoutout to John, in particular, who put in a lot of effort into helping us take beautiful photos (from many different angles) and making our night special. Food wise, we really enjoyed the Orkney scallops for starters. We had a good view of the Gherkin. Would definitely go back again.
This was the third time that I visited City Social and still thoroughly enjoyed the food. The staff were great on the whole. However at the end of the evening one of the staff spilt an entire expresso martini all over me. She then retreated into the kitchen and no attempt was made to apologise. Not a great reflection on what is a very tight ship.
I never write reviews but I am so disappointed that a restaurant which was rated so high was so bad that i feel i need to tell others to avoid this restaurant.
The food was subpar, I’ve had better steaks from restaurants which charge half the price. The only redeeming item was the dessert.
The service was atrocious! After our order was taken we only were attended to twice (neither time was by our waiter but instead by those cleaning our empty plates)
Our water glasses were empty the majority (only filled up twice because i left my table to ask the waiter) of the night and we were never asked if we wanted any other drinks to go with our meal.
The view was amazing but if you ever plan to visit this restaurant only do so for a drink at the bar.
All in all this was a 2/5 experience.
Loved the place. Lovely restaurant and amazing food. Best wine I've ever had. Made a perfect date night!
Only reason why I scored the food slightly lower than others because I had the duck breast as my main course. The only thing I could criticise was the duck breast itself. Was perfectly cooked but the duck skin was rendered down, was very disappointed with the chewy duck skin. But otherwise everything was absolutely amazing, better than asked for. Staff were fabulous, very welcoming and knew everything about the place and menu!!
We had a very pleasant experience at City Social for my girlfriend's birthday. The food was great, the service was great and so was the view !
The food is fresh, the service is great and the main view is beautiful
My partner and I had an absolutely fantastic experience at the restaurant. Stunning views, beautifully crafted dishes and impeccable service! I'm already planning my next visit! Biggest thank you to the team!
Everything was lovely, staff attentive but not overbearing, food and wine delicious. It would be nice though to have slightly more generous servings of champagne and wine. I know you have specific measures, but just a smidgeon more would have been lovely.
Everything was fantastic. The food,staff and ambience were in the state of art..! A great wine list too..!
Absolutely fantastic experience from beginning to end. Food was out of this world, amazing wine list and impeccable service. Worth every penny
This restaurant has a great atmosphere, well presented and well lit with effective use of ceiling to look taller.
Food was good, however service was strange. When serving the main meal, a duck roll fell onto the tablecloth from the presentation box. I said not to worry, but the waiter insisted that he was going to get a new one. He left the roll on the tablecloth and left, presumably to tell the chef. The waiter never returned and there was no mention of it.
There was also a long wait to be seated, no toilet paper and they did not have the wine I ordered so recommended a similar one for £30 more but never offered it for the same price.
Overall the atmosphere and food are good, however I expected more from service at this Michelin Star restaurant.
Service wasn’t as good as expected from a Michelin star restaurant - slow and not very attentive. Food was excellent.
waiting too long to be seated, staff seemed busy hanging coast and organizing tables - it was a busy period and not enough staff.
We had two bottles of wine and the waiter said we had finished our second bottle before we had even had a glass! took a while for them to sort out their issue!
Food was great tho.
overall a nice evening,however, paying the price i did, i didn't expect the issues above.
Seven 🌟 stars!!!
Normally at this point I would say the usual pleasant things and that I left pleasantly full, but no. This place ticks all the boxes and it's one of those rare venues where you get serve the most exquisite food and lots of it! So I left really full and very happy. Book now!
Waited 5 minutes to be greeted then told our table wasn’t ready ( even tho we were already late) and also our coats couldn’t be taken.
After we were settled everything else was really great
Sadly not the best birthday experience tonight. Service was very rushed I thought at one point we would be finished in 90 minutes from booking at 6.30pm and when the mains meals arrived after the waiter presentation sadly the mains and vegetables wasn't hot they were more like warm, one of the broccoli sides was infact just cold. Our medium raw fillets were medium. Enjoyed the whole evening but sadly felt the restaurant let us down, I've dined at better restaurants and expected much more for £650 and would think twice before rebooking and wouldn't feel comfortable to recommend to others.
We came for our anniversary and it was a wonderful evening. The staff were lovely, the food was delivered in a timely manner and the taste was exquisite! 😃
If you live high rise restaurants you'll love the atmosphere too.
I’ve been to this restaurant several times and it never fails to disappoint. The views, decor, service and food are all excellent. Perfect for a business lunch, or dinner date and everything in between. Portions are quite small, but with at least two courses you’ll be satisfied.
The views matched the overall experience - memorable!
Thank you for the great service and hospitality. Special thanks to our waiter Todor for showing us around and taking nice photos !
Disappointed with the service, does not match up to any of the other restaurants in the group.
We went there for my boyfriends birthday and everyone was extremely helpful and kind. The environment is amazing for a dinner with an amazing view. As I am vegan, I did only have 2 options for main but I found them very interesting, however not amazing. On the other side, my boyfriend loved his steak and both recommend the cocktails!!! Please try! Overall an amazing experience and will come back again once they have more vegan options or just for a bottle of wine (which for they have a HUGE menu - highly recommend for wine lovers).
Hi ArianaC, We are honoured you chose to spend your boyfriend's birthday with us at City Social and we’re delighted you enjoyed the experience. Don’t hesitate to get in touch for your next big event, we’d love to help make it a memorable occasion! Thank you for taking the time to write such a great review. Kind Regards, Tim Smith General Manager
The setting of the restaurant was beautiful, however we felt the place was chaotic. The food was lovely although as an overall experience I expected more from a Michelin star restaurant. Some staff were lovely, others were not as inviting, staff were being told off in open view which was quite uncomfortable and after paying for a £154 meal we left feeling disappointed.
As always the food was absolutely amazing but the service was slow; in fairness this may be down to the fact that the staff were preparing for a Halloween function that night but it was very disappointing as the service used to complement the excellent standards of food!
I would fully recommend this restaurant. From the moment we arrived the staff were attentive and extremely friendly and helpful. We had a lovely table looking over the Gherkin. The food was delicious. At the end of the night the staff came out with a Birthday plate and then took a polaroid picture of us and put it in a birthday card.
Not cheap, but quality of food excellent with great presentation. Went to wild honey in the evening that was nowhere near as good
All went well
We chose City Social for a birthday lunch and weren’t disappointed. The view was outstanding, the staff welcoming, and the food excellent. Some incredibly minor service errors and a slightly confusing entrance but nothing that would ever stop me returning. Highly recommended.
Thank you for your feedback about the experience at City Social. We are really happy to know you enjoyed the service and food so much and would recommend our restaurant! I hope to see you back soon. Kind Regards, Tim Smith General Manager
we arrived at 9.15, with a reservation, we had to wait 1 hour before being able to have a table, in the meantime, they invited us to the bar, initially offered but later found in the bill, delicious food, service a little too overwhelming
Thank you so much for this information. Great to hear that the food was delicious but sad to hear the service didn’t reach our usual high standards. Your comments are being discussed at length with our staff to provide a better experience for future diners. I hope to see you back in the future and thank you for taking the time to review us. Kind Regards, Tim Smith General Manager
Good for a special occasion and the food was very good quality with quirky vegetarian options. The apple tart dessert is huge!
Dear Coop1571, Many thanks for taking the time to write such a great review about your experience at City Social. We are really happy that you enjoyed your experience with us and we look forward to welcoming you back soon! Kind Regards, Tim Smith General Manager
Perfect birthday celebration for my partner. The table was lovely. The food was delicious, wine selection to match and drinks well made! The birthday touch at the end (dessert and a Polaroid picture) was very much appreciated.
Great ambience and views of london.
Thank you :)
Hi, We are honored you chose to spend your partner's birthday with us at City Social and we’re delighted you enjoyed the whole experience so much! Don’t hesitate to get in touch for your next big event, we’d love to help make it a memorable occasion. Thank you for taking the time to write such a great review! Kind Regards, Tim Smith General Manager
The service was great
I had the fillet steak which was stone cold but they took the steaks off the bill which I thought was very good of them, it’s a shame as this was a very special occasion but this let it down
Hi AlexP, Thank you so much for this information. We value positive and negative feedback and will ensure this doesn’t happen again. We are happy to hear the service was great! I do hope to see you back soon and please do not hesitate to ask for me on your return. Kind regards, Tim Smith General Manager
Lovely lunch with views over the city.
Excellent service from knowledgeable staff and the food was outstanding.
Dear CarolineR, Many thanks for taking the time to write such a great review about your experience at City Social. We are really happy that you enjoyed your experience with us and we look forward to welcoming you back soon! Kind Regards, Tim Smith General Manager
Had a great long late lunch at City Social with some work colleagues. Would definitely recommend it for the location, views, service and food quality. The Sommelier was also great - and despite initially recommending a £170 wine when I asked for a buttery rich chardonnay or similar.... he then picked an incredible £80 chenin blanc from south Africa which really surprised me and was exactly what I wanted. Very happy.
Dear Foodlover, Thank you for your feedback about the experience at City Social. We are flattered to know you enjoyed the wine pairing so much! Thank you for choosing our restaurant and I hope to see you back in the future. We appreciate your review. Kind Regards, Tim Smith General Manager
Amazing food the taste of everything was excellent great service by friendly and professional staff. Made our Anniversary so special with a mini pud and photo taken then put inside a card, and a window seat, would definitely recommend this restaurant and will be returning Thanks
We are honoured you chose to spend your anniversary with us at City Social and we are delighted you enjoyed the whole experience. Don’t hesitate to get in touch for your next big event, we’d love to help make it a memorable occasion! Thank you for taking the time to write such a positive review. Kind Regards, Tim Smith General Manager
Not our first visit to City Social, but this time we went with friends - a table of six - to celebrate a birthday in style. We didn’t get the booth we’d requested but were seated with a good view in the thick of it. It was surprising, then, to find we’d somehow become invisible to the staff; it took well over 20 minutes before any of us had a glass of wine in our hands, though once we did manage to flag someone senior down he worked hard to fix it. The food itself was flamboyant in its design and delivery, but not always delicious. This is not what we expect from any in the Social group and wonder if we’d somehow come on an off night (though at over £100 a head you’d really expect each dish to be faultless). Ultimately we all had a good time, but it was sobering to find that even a restaurant with as good a reputation as this one has on days and off days; our dinner this time was not nearly as good as last time.
Dear PercySelfridge, Thank you for taking the time to review City Social. I am sad to hear your experience did not reach our usual high standards. Your comments have been discussed at length with our staff to improve our offering for future diners, so please do not hesitate to email me personally if you have any other additional information. Kind Regards, Tim Smith General Manager
Had a wonderful visit to city social, the staff made me feel so at home, they accomadated us and moved us to a table by the window with an amazing view of the gherkin when a couple had finished there meal and left and took a lovely pic of me and my partner for our anniversary (of which I left behind by accident and they have kindly posted back to my home address) lovely place lovely people and most importantly awesome view !
Dear johannaT, Many thanks for taking the time to write such a great review about your experience at City Social! We are really happy that you enjoyed your experience with us and chose our restaurant for this special occasion. We look forward to welcoming you back soon! Kind Regards, Tim Smith General Manager
Very comfortable and nice ambience with great City views and a buzzy atmosphere on a Wed evening. The food and service was excellent. We always enjoy City Social.
Hello SuzeeQ, We are really pleased you agree City Social has a nice ambience! We always put effort into creating a warm welcome for our customers so we are really grateful for your feedback. Looking forward to welcoming you back soon. Kind Regards, Tim Smith General Manager
Beautiful evening out.... service and attention to detail beyond expectation even though we had visited before. Consideration and helpful staff was outstanding. Thank you for an exceptional evening.
Dear AnneS, We appreciate your kind words about the great Wednesday dinner and brilliant staff! Thank you for choosing us and I hope to see you back in the future. Kind Regards, Tim Smith General Manager