Countess of York-National Railway Museum
Only one thing really wrong. My partner does not eat meat or certain things that cause her stomach problems, such as cucumber. We booked sandwiches to suit but this information seems not to have filtered through and a rather animated conversation took place at the start of the tea with the waitress seeming to know nothing about the request and imply that my partner was making a fuss about nothing as the existing sandwiches were perfectly OK to eat. Not really sympathetic to customer needs. The overall impression was that the waitress felt she was caught out and tried to defend her position at any costs, if this makes sense.
Delicious food. Lovely flavours. Portion size spot on re cakes etc. Attentive staff who contacted us a few days before re diabetic order for my Dad. Helpful with putting in some adaptions for my two sons with autism. We were put at ease and both Dad's enjoyed their early Father's Day treat.
Our booking was for my husbands 40th birthday treat and we had a great day. The food was delicious, the service was amazing, and atmosphere was incredible. My husband even received a 'happy birthday' chocolate. Fantastic!!!!
We booked this as part of our holiday in York in June. The weather was shocking but it made the afternoon tea even more special - hearing the rain hammer down on the coach as we drank tea and ate dainty sandwiches. I was concerned that as we'd booked the 4pm slot, the last slot, we would be given the left overs. But everything was fresh and the service was exceptional. Highly recommend it and I'd definitely do it again! Thank you!
Very good and staff and food. Menu limited as it is really just for afternoon tea
We had a lovely afternoon tea to celebrate my parents 80th and 84th birthdays .
It was lovely from the second we went in we were treated like royalty . My father is coeliac and had a cake stand all to himself with delicious gluten free treats .
We also had an array of delicious treats laid out beautifully. Lovely silver teapots and bone china cups and plates..
Nice surroundings and great service but the afternoon tea itself not value for money .
Lovely afternoon tea served in this attractively decorated former railway carriage. There was a nice selection of savoury and sweet options served with top ups offered on the sandwiches. if you have some cakes leftover you can them home in a box and they give you a gift box of macarons to take home.
The service was very good and the room isn't too crowded or noisy.
I would recommend this experience
Lovely experience, would recommend to others. Kids loved it
Delightful food in a wonderful setting. Relaxed but attentive staff. Really enjoyed it, will return!
Our second visit for champagne afternoon tea, it was fantastic on both occasions, excellent selection and quality of food in a very comfortable calm restored railway carriage. The young staff serving were very friendly and made our visit feel quite special.
We've had a lovely afternoon tea. We just loved it. Everything was just wonderful, from the cutlery to the service. We would recommend it to anybody.
Fabulous afternoon tea in a wonderful setting.
Food and drink were delicious and the service was second to none. I would definitely go back.
One of the best venues for a truly English afternoon tea.
Fabulous place for afternoon tea, selection of sandwiches, savoury and sweet pastries was excellent, the service and friendliness of the staff was superb. Cannot fault it.
We were very pleasantly surprised . The setting, food and service was excellent. Staff were very polite and efficient. It was good value for money, particularly when you add in the free car parking. We would certainly take friends there for an afternoon tea.
Lovely afternoon tea in beautiful surroundings. Staff were very attentive. They were able to accommodate our dietary request, the food was great and we were able to have extra sandwiches and scone.
Lovely afternoon tea in a unique setting. The service was fantastic and very accommodating to our requests.
An absolutely wonderful experience. The food, champagne and the attentive staff made my wife's special birthday even more special!!! Thank you !!!
Booked a table for my Mother's birthday,far exceeded my expectations. Table was beautifully laid up with silverware & bone china & the Waiters in their splendid uniforms. Service was excellent without being intrusive. Really relaxing enjoyable time.
It was a delightful dining experience! The staff couldn't have been more accommodating. The selection of food was delicious and generally an exceptional eating and dining experience.
First class afternoon tea. If you want style and class this is the place to visit.
Perfect afternoon tea. The sandwiches, scones (plus clotted cream), and sweets were delicious, and everything was beautifully presented. Our group included a two-year old—always a potential danger to fine china—but it all went beautifully, thanks in large part to patient and helpful servers. A special feature of a special museum.
The afternoon tea was the best we have had. Will be back for decimate. Lovely vegetarian sandwiches
Everything about this experience was first class. The service, the food and the attention to detail was superb. The only thing that could improve it would be to stop people walking in and staring at you whilst you are eating because they seemed to think it was part of the museum!
Excellent service, it was a birthday treat for my Dad who thoroughly enjoyed it
Excellent location for afternoon tea, if you want something a bit different to the usual I would definitely recommend!
Lovely afternoon tea, ............................. .
Disappointed that the Countess is situated outside the realms of the other engines.
On the day we went it was teeming with rain and we had to cross quite a large yard with no courtesy umbrella or canopy for protection.
The steps and handrail were wet and slippery.
We chose to sit at the back of the quite small carriage where there was a radiator.
The service was quite perfunctory. No quiet background music (some 1930s would have been nice).
Cold pea soup was awful and the tomato tart was about the size of a 50p.
The sandwiches (made up from 2 full slices of bread cut into fingers) were quite fresh but we did ask for another finger each!
I do not think it was worth the £94 and for our wedding anniversary it was quite disappointing.
Food was excellent and service outstanding, 5 tables in the whole carriage so nice and quiet and exclusive dinning. My wife considers her self quite the ‘sconnoisseur’ and she said that the scones were the best she had ever had!! :0)
I have already recommended Countess of York and my brother is planning a trip there! The food was lovely, tea was keep hot and the service was amazing. As well, the atmosphere made it special. Wonderful!
This was a great place to go took my mother in law for her 80th Birthday we had a fantastic time and would recommend this experience to others.
What a lovely experience, having tried many Afternoon Tea’s this was up near the top. Lovely location in a railway carriage, food was delicious but the cream should be clotted and we had to ask for our tea as we’d had champagne to start with, apart from that it was excellent.
Gorgeous after tea. Staff were friendly and attentive but not intrusive. This was a surprise for my 2 friends 50th birthdays and we were not disappointed. All the little extra touches went a long way to making it a special afternoon
excellent experience everything was to our liking and the two young people who served us were excellent too
This was a 60th birthday surprise for my husband. The food and setting were all delightful. The three young men who served us were unfailingly polite and helpful, attentive without being a nuisance. the quality of food was very good. We were pleased to be offered extra sandwiches, however, as we would have still been a little peckish otherwise. it was a lovely experience overall.
Lovely food and great service. We let them know in advance that we were vegetarian so they gave us egg and cheese and pickle sandwiches instead. Everything was excellent and I would recommend the afternoon tea.
Fantastic really great food and service
Had a lovely time
Waiter and waitress are very helpful and polite. Great scones and fabulous dessert choices. I would definitely return to this cafe.
What an amazing special experience this was. The staff were lovely and attentive, couldn't have been more helpful. The atmosphere was luxurious and the food was delicious and stunningly presented. Also was exactly perfect quantities - left us feeling full but not sickly so!