Drake & Morgan at King's Cross
Lovely venue and so convenient for transport links. Had brunch here because it was dog friendly & close to the station. The food was great, all dietary requirements and picky preferences accommodated without fuss (so refreshing) and our waitress even brought water for the dog before we ordered our drinks : ) Will definitely be back and would highly recommend! Thanks
Five of us were sat at a nice round table by the window for a Monday lunch. Staff were good and everybody was happy with the food. We would return.
Unfortunately our whole experience was scarred by terrible customer service. Long waiting times to get a waiter, terrible attitude of waiters who didn’t seem to care about their job or the customers at all. There was one seemingly more superior waitress who apologised profusely and deducted items from the bill which was greatly appreciated. However overall it was a shame as the atmosphere and food were really good.
Great service and nice space able to accommodate large groups. Round tables made it easier for everyone to chat.
Food and the ambience of the place was lovely. Service was a bit lacking - not offered the chance to order more drinks and our orders came all mixed up! We had to move bacon from one plate to another.
Also - the postcode is wrong! Google Maps too us on a bit of a journey. It’s literally just behind Kings Cross.
Slow and not very friendly service
Booked a table for 6 weeks in advance and 2 hours before the time received a voice mail saying they didn’t have space. When I called they offered no real apology and the explanation was that open table had confirmed the booking without telling them. No way of knowing if that is the case or not.
I explained that people were travelling from out of town and this left me no time to find somewhere else, eventually got a call back to say they had sorted a table. Not sure why that couldn’t have been done before, especially when there were plenty of empty tables in the downstairs area when we were there.
Drinks took a long time to arrive, at one point one drinks order was taken whilst three others on the table were ignored. Dirty cups, wrong drinks brought to the table and staff seemed to be really stretched.
The only saving grace was that the food was good. It’s a shame, I have been here before and it was great but this booking really didn’t go well.
Food was nice and service friendly.
Great attentive service, delicious food, great atmosphere, will def visit again soon!
Liked the volume in the bar but please turn it down for the restuarant. ..impossible to hear the conversation around the table.
good place to meet friends, food was good but the brownie was not. it was more cake than browney!
Working in Kings Cross, Drake & Morgan is one of my top choices both for business lunch and after work drinks!
The ambience is great, the service is always friendly and the prices are really decent for the area! The food is not bad but there's definitely room for improvement...it's pretty good though and the wine last is quite great!
Food wasn't that good
I tried the burger
Service was slow, we had to keep looking for someone to order wine, get water, order food etc. Our waitress was polite but not very helpful. We ordered a bottle of wine, she brought another bottle to the table and started opening it when one of us realised it wasn’t what we ordered - she replied saying “yes we ran out I brought you another bottle - it’s cheaper” - didn’t even tell us if we hadn’t noticed and then when we ordered another bottle didn’t get us to taste it - just filled all the glasses. They had also run out of dessert wine we ordered (they only have one), one of the dishes we ordered and ketchup!!!
Food was very average.
Ambiance is very loud - nice place for a drink but avoid dinning.
Young and energetic atmosphere. Good food but nothing outstanding.
Felt like the place was over-stretched/under-staffed. Probably caught them on a busy night. Food was good, nothing outstanding. It was a lively place on a Friday night
Buzzing Friday night made for a good catch up. Plenty of tables for sit down dining and oceans of tables for "Just Drinks". Not too far from Kings Cross Station.
Food quality was good, although the chicken burger tasted like it had been sitting for a while...might have been the busy service.
Still a brilliant place and look forward to going back.
Great food. Attentive, friendly service. Good atmosphere. Good venue for food or just for drinks.
Great brunch, lovely service
A bit loud for a nine year old's birthday, but very good childrens options.
The burgers are amazing, vegetarian a little disappointing.
The Romanian Pinot Noir did not quite deliver (what was I expecting).
I had specifically asked for a table downstairs and when we got there we were told we were going to be dining upstairs. I’m sure I selected drinks and I had specifically mentioned the request to sit downstairs
Thank you for a great evening. The maitre 'd was very very helpful - very engaging and managed to get us a lovely table. The waitress was so attentive and sweet and very capable. Over all the evening was Fab!
Poor service and grumpy staff but food not too bad and reasonably priced, and the restaurant is beautiful. A good meal overall.
Excellent food and great atmosphere!
We had the set menu of £19.95 for a steak, half a lobster and chips with a glass of prosecco each which was a value for money and had such a lovely time.
I was overcharged
The food was nice, but we were near the door which kept opening and closing and meant we were pretty cold. Our waitress was also really grumpy which spoilt our day somewhat. I wouldn't go back.
Pleasant place for a quick bite with a friend before catching the train from st. Pancras.
Has everything you need for a great time... good food, good energy, good music, cocktails and nice decor. Will go back here 😊
Hello ToniD, Thank you for your lovely comments, they really do make a difference! We are so happy to hear you had an enjoyable visit with us. I will ensure your comments are passed on to the team :) Please do keep in touch with us for all future reservations and events as we would be delighted to see you again. You can reach us on Info.email@example.com or 0845 468 0107. Thank you again for your kind words and have a lovely day. Kind regards, Drake & Morgan King's Cross
Very good customer service, nice food, a bit loud but we’re a bit old!
Hi, Thank you for sending us your comments about your recent experience with us. We appreciate you taking the time to send your lovely feedback and i will be sure to pass your feedback onto the team. Christmas is around the corner and we are filling up fast, let us know if you would like to celebrate the festivities with us! If you would like to make a future booking please contact us on Info.firstname.lastname@example.org or 0845 468 0107. Kind regards, Drake & Morgan at Kings Cross Team
Great food and a good selection on the menu. When we ordered sharing cod tacos to start, we weren’t told there were only two, and there were three of us eating. Music was very loud, but overall an enjoyable night.
Food was lovely, restaurant was busy so it was loud, although it was Saturday afternoon. I would return as it's a nice location but a little away from the 'bustle'
Hello Sarnge, Thank you so much for taking a few moments to let us know how we are doing. We are always looking to exceed the expectations of our customers.It is because of feedback like yours that we are able to confirm that we are heading in the right direction. Please do keep in touch with us for all future reservations and events as we would be delighted to see you again. You can reach us on Info.email@example.com or 0845 468 0107. Kind regards, Drake & Morgan King's Cross
My sweet potato burger was almost cold - was disappointed.
Massive portion of food I couldn't finish it all! A very vibrant and energetic atmosphere.
Hi Mariesie Thank you for rating your recent visit to us, we really appreciate the 4 stars but would love to know how we can improve to make your experience a 5 star and discuss the level of service you received If you would like to email any further comments about your experience or if you would like to make a future booking please contact us Info.firstname.lastname@example.org or 0845 468 0107 and we'd love to help. We hope to hear from you. Kind regards, The Drake & Morgan at Kings Cross Team
Cosy venue with modern decor, fab menu, service was good. Quite hot inside and too noisy to hold a conversation well across a table.
Great venue for catching up with friends. The venue is big but with modern decor. I dined here with a friend on a Wednesday night and it was quite full with great ambience. Despite how busy it was, service was friendly and timely. Good variety of casual food options at reasonable prices. Definitely would recommend.
Very good as usual!!
Another great meal at Drake & Morgan! Look forward to our next visit.
Great we had a good time.
Staff were amazing. Food was good. But is quite loud