With its most recent refurbishment Dukes can now properly call itself a venue with two bars, three private events spaces, a grill restaurant, excellent smoking facilities, canalside terrace and balcony overlooking the canal basin. Dukes continued appeal relies on its ability to transform from a relaxed, family friendly environment by day to a vibrant and stylish bar and grill by night.
The space has been extended and refurbished since its opening in 1991 and inside its interior combines contemporary features and its trademark antique furniture.
Gorgeous food, beautiful Christmas decorations, great ambience & our server was fantastic, so helpful & lovely. A fab place, highly recommended
Sadly poor service, I did expect it to be busy as it's Christmas parties and diners. Food was cold, not nice and burnt paper was left on my burger. Waiter was nice however there was no one available to complain about the food as they were too busy
Great food, friendly service, good atmosphere -all 4 of us really enjoyed it and would definitley return
I booked a table for a Christmas get together with some friends.
Our waiter was absolutely amazing. He was friendly attentive and provide us with exceptionally good service all night.
On top of the fantastic service the food was also great!
The food was excellent and amazing value for money
Our waitress was wonderful smiles all evening and extremely polite and helpful
The music was a little loud but there where Xmas parties on so to be expected & it was great music
We where so impressed we have booked to return
Had a great time with friends early evening at Dukes, dined from the Christmas menu which was great value for money and good food, we all really enjoyed it. The place was buzzing at that time and you have to be happy with the louder general noise and music levels in order to enjoy your meal, table service was excellent and we thought the energy in the place added to the ambience, highly recommend it and great for groups.
Great food . We visit every time we go to Manchester. Lovely atmosphere. Great service and friendly staff. Would recommend to friends.
I had an incredible birthday meal in the Tipi of Dukes 92! The staff were exceptional, and the food tasted great! 🙂👌🏻
Fantastic value, great food and outstanding service.
Music was very loud, we couldn’t hear ourselves talk, it kept flickering from one speak to another which was annoying.
Service was ok
For food I had chicken & noodles, & it was not what I expected it came in BIG bowl, it was almost like soup with shredded chicken.
Not what I expected, there was only one chicken option which I found annoying
Too hot in the restaurant! Other than that food great and generous portions
Great place, excellent food and wine, only slightly let down by service which could have been a little bit more attentive - I had to approach the waiting staff several times to request service rather than them coming to us.
Great food . Reasonable price . Excellent service.
Service was awful. I wished I’d gone to M&S and cooked at home. Food was not bad at all, but it was a Sunday roast so it’s hard to mess that up. £55 for two people, one course with wine. That would be ok if ambience , food and service was above average. It was not.
I’m sorry to hear your experience was not a positive one James. If you would like to send me over your contact details I will ensure that this is investigated to find out why this happened. Please would you mind also including what name the booking was under,what time the booking was for and also your email address, Karen
The overall experience was excellent. The restaurant is in a great location with excellent ambiance. The staff were very attentive and the service was very good. There was a great choice of food and drinks but my only issue is with the menu. The menu was long and varied bu my wife is a coeliac and the choices for her were quite limited. However, overall it was a lovely experience with good value for money, so we will return and reccommend it to our friends.
The waiter Giuseppe really ruined the experience. Dukes 92 is one of my favourite places and I visit every weekend for their roast. This particular waiter is argumentative and very arrogant. I imagine he will lose this restaurant a lot of custom. He tried to embarrass me by saying my card declined however he actually charged it twice. I Am now chasing a refund due to his errors. I am beginning to think he did it on purpose. I am a woodhouses resident and I know for certain the owner of this restaurant would not be happy with the service Giuseppe provides!!!
I'm very sort o read that you had service like this Luchia, please would you mind providing me with what time you dined, what name your booking was under and also you email address so that I can ensure that the refund is processed and that this information is passed onto the site manager Rachel, I will look forward to your reply, Karen
Lost our order and we were waiting 30 minutes before they noticed. waited another 25 minutes for the food to come. Very good food when it came. Service staff did apologies for inconvenience
Brilliant food was fantastic!! Service had to wait a while to be seated, however it changed once we sat down. Atmosphere for a Wednesday was lovely and really enjoyed my boyfriends birthday!
We had a lovely anniversary meal here on a busy Saturday night
Booked for 4, turned up with 6 and they found a table for us.
Have visited dukes on a number of occasions and always been very happy with the service and the food. Unfortunately on this visit the food was terrible, the service was very slow and the waiting staff didn’t give a damn when I informed them that I thought it was horrible. Hopefully it was just a one off as really like it there
Thank you for your review Emma, please would you mind contacting me with what time you dined and a description of your server so that the general manager can speak to the staff member as we would never want any customer to feel like you did, Karen
I came over the Halloween weekend just gone for my birthday and to be honest it didn't feel special. I'm sure I stated it in my original booking.
Not to worry, but it's just a shame because I came here back in August for a private work function in the terrace suite and really enjoyed it.
I just think on Saturday they may have been short staffed and the venue was extremely busy. Plus there was big groups of people for dinner.
AMAZING service . Great food . Perfect place to dine with a nice atmosphere
The food was really good, the service was brilliant,
The atmosphere was enjoyable and the music wasn’t too loud, it was a good crowd. However during our dinner we was next to the glass doors that showed the outside smoking area, a group of lads was enjoying a drink but we couldn’t help but notice how they all were sniffing cocaine off their hands and had no shame that it was very noticeable.
I’m aware you get drugs pretty much everywhere but thought this just was abit much and maybe security should step it up a tad as there was a security guard outside.
Apart from that I had a lovely time and the staff and food was lovely we even went back the day after for a lovely Sunday roast!
It’s the first time we’ve been here and we really enjoyed it. It was very busier than expectedly but we enjoyed it and the food was delicious. Took a little while to be served due to how busy it was, but when served they were delicious.
The atmosphere was great, possibly slightly too loud from the live music but overall had a wonderful experience. Thank you!
The gentleman at front of house was lovely.
However, we ordered a sharing bread to come before our main courses. All food was brought at once and the waitress advised that she would take the food back to the kitchen and the chef would make new mains. Instead, all mains were put under a heat lamp, the mushy peas were crusty, the coleslaw for the burger was warm, and the sea bass was dry.
If we had known the food was going to be placed under a head lamp we would have agreed to the starter and mains arriving at the same time.
In the past I have come to Dukes a lot and I was disappointed this time by the quality of food.
Thank you for taking the time to leave a review Hannah, I'm sorry if you felt like your food quality was an a lower level than in the past I have passed your feedback onto the team to prevent this from happening in the future, Karen
I visited at a quiet time and unfortunately I felt the service although nice staff was very slow. The food came out which after ordering but just getting our order in and the bill took such a long time.
Toilets were dirty , we did tell the staff.
Great place for both food or if you just want a drink.
Only complaint is that our drinks were forgotten until after starters. It was a busy night and these were given on the house so overall cannot complain.
Our seat beside the door wasn’t as great as some of the others beside us but guess that’s luck of the draw.
Food was excellent, highly recommend the fish. Good value especially for castlefield.
Will definitely return
Terrible service left sitting with no menus and then expected to order within seconds of being given them. Rudely just given the bill and told to pay up as they wanted the table
Great place and menu, wedding party in with lots of noisy kids detracted a bit but cant be helped would certainly go back, service very good but a bit slow.
Waiter was too busy chewing/eating something when I was trying to ask him a questions
The restaurant is lovely and great value for a city centre location, the only let down was that the glasses for drinking water were unclean and a little off putting. Had a great time overall bar that!
Overall it’s a fabulous restaurant to visit I’m a frequent visitor however it was my Birthday which the staff knew and did nothing to make my time special which was so disappointing also got my bill all wrong with the group I was with on the day, yes got over charged which again spoiled my Birthday experience at Dukes. Consequently visit just any day just not on your Birthday my advice.
Food was lovely, waited 90 minutes for the bill. Staff were rude and when ordering drinks asked ‘do you want anything or not’ - terrible and ruined the birthday experience.
Wonderful atmosphere, amazing food at affordable prices. Best roast dinner I’ve ever had.
Food came out cold to which the staff sorted straight away with freshly made replacement. Staff where friendly and overall was a great night we will try again
We were a party of 6 including 2 people with hearing difficulties. We were offered a table in the private dining area which was perfect for us all to hear each other. The waiter was very friendly and efficient and the food platter we shared to start was lovely offering a range of different foods to try. The main courses were also lovely although we were all quite full after the generous starter platter. We were very happy with the prices which offered very good value for money . We had a splendid night and would certainly recommend the restaurant
Lovely friendly place, food excellent always a happy vibe
Great night thank you celebrating birthday. The steak was the best I have ever eaten. Would return again....