Dukes 92

4.3
icon/ic_reviewCreated with Sketch.
528 reviews
icon/ic_price_rangeCreated with Sketch.
£25 and under
icon/ic_cuisineCreated with Sketch.
British
Dukes 92 was originally a stable block for the horses delivering foods off barges to the Merchants warehouse opposite. From these humble begininngs the building now houses Manchester's original bar and grill which has been refurbished and extended three times since its opening in 1991 the space today is informal and airy with the buildings heritage being reflected in a subtle blend of antique furniture and modern fixed seating.
With its most recent refurbishment Dukes can now properly call itself a venue with two bars, three private events spaces, a grill restaurant, excellent smoking facilities, canalside terrace and balcony overlooking the canal basin. Dukes continued appeal relies on its ability to transform from a relaxed, family friendly environment by day to a vibrant and stylish bar and grill by night.
The space has been extended and refurbished since its opening in 1991 and inside its interior combines contemporary features and its trademark antique furniture.
What 528 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.1
service
4.4
ambience
4.3
value
Noise · Moderate
92% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
L
1 review
Dined 5 days ago
Overall1food2service1ambience4

The waiter Giuseppe really ruined the experience. Dukes 92 is one of my favourite places and I visit every weekend for their roast. This particular waiter is argumentative and very arrogant. I imagine he will lose this restaurant a lot of custom. He tried to embarrass me by saying my card declined however he actually charged it twice. I Am now chasing a refund due to his errors. I am beginning to think he did it on purpose. I am a woodhouses resident and I know for certain the owner of this restaurant would not be happy with the service Giuseppe provides!!!

CO
1 review
Dined 6 days ago
Overall3food5service2ambience3

Lost our order and we were waiting 30 minutes before they noticed. waited another 25 minutes for the food to come. Very good food when it came. Service staff did apologies for inconvenience

SW
Manchester
1 review
Dined on 6 November 2019
Overall5food5service3ambience5

Brilliant food was fantastic!! Service had to wait a while to be seated, however it changed once we sat down. Atmosphere for a Wednesday was lovely and really enjoyed my boyfriends birthday!

R
Cheshire
1 review
Dined on 2 November 2019
Overall4food4service3ambience5

We had a lovely anniversary meal here on a busy Saturday night

LB
Manchester
1 review
Dined on 2 November 2019
Overall5food5service5ambience5

Booked for 4, turned up with 6 and they found a table for us.
Great staff.
Great food.

E
Manchester
1 review
Dined on 2 November 2019
Overall3food3service3ambience4

Have visited dukes on a number of occasions and always been very happy with the service and the food. Unfortunately on this visit the food was terrible, the service was very slow and the waiting staff didn’t give a damn when I informed them that I thought it was horrible. Hopefully it was just a one off as really like it there

S
1 review
Dined on 2 November 2019
Overall3food4service3ambience4

I came over the Halloween weekend just gone for my birthday and to be honest it didn't feel special. I'm sure I stated it in my original booking.
Not to worry, but it's just a shame because I came here back in August for a private work function in the terrace suite and really enjoyed it.
I just think on Saturday they may have been short staffed and the venue was extremely busy. Plus there was big groups of people for dinner.

LN
Manchester
1 review
Dined on 2 November 2019
Overall5food5service5ambience5

AMAZING service . Great food . Perfect place to dine with a nice atmosphere

K
1 review
Dined on 26 October 2019
Overall5food5service5ambience5

The food was really good, the service was brilliant,
The atmosphere was enjoyable and the music wasn’t too loud, it was a good crowd. However during our dinner we was next to the glass doors that showed the outside smoking area, a group of lads was enjoying a drink but we couldn’t help but notice how they all were sniffing cocaine off their hands and had no shame that it was very noticeable.
I’m aware you get drugs pretty much everywhere but thought this just was abit much and maybe security should step it up a tad as there was a security guard outside.

Apart from that I had a lovely time and the staff and food was lovely we even went back the day after for a lovely Sunday roast!

PD
Manchester
1 review
Dined on 26 October 2019
Overall5food5service5ambience5

It’s the first time we’ve been here and we really enjoyed it. It was very busier than expectedly but we enjoyed it and the food was delicious. Took a little while to be served due to how busy it was, but when served they were delicious.

AB
Manchester
1 review
Dined on 26 October 2019
Overall4food5service5ambience4

The atmosphere was great, possibly slightly too loud from the live music but overall had a wonderful experience. Thank you!

HW
1 review
Dined on 25 October 2019
Overall3food1service3ambience3

The gentleman at front of house was lovely.

However, we ordered a sharing bread to come before our main courses. All food was brought at once and the waitress advised that she would take the food back to the kitchen and the chef would make new mains. Instead, all mains were put under a heat lamp, the mushy peas were crusty, the coleslaw for the burger was warm, and the sea bass was dry.

If we had known the food was going to be placed under a head lamp we would have agreed to the starter and mains arriving at the same time.

In the past I have come to Dukes a lot and I was disappointed this time by the quality of food.

Dukes 92
Responded 6 days ago

Thank you for taking the time to leave a review Hannah, I'm sorry if you felt like your food quality was an a lower level than in the past I have passed your feedback onto the team to prevent this from happening in the future, Karen

Report
CM
Manchester
1 review
Dined on 21 October 2019
Overall3food4service2ambience5

I visited at a quiet time and unfortunately I felt the service although nice staff was very slow. The food came out which after ordering but just getting our order in and the bill took such a long time.

Toilets were dirty , we did tell the staff.

NM
Cornwall
1 review
Dined on 19 October 2019
Overall4food5service3ambience4

Great place for both food or if you just want a drink.
Only complaint is that our drinks were forgotten until after starters. It was a busy night and these were given on the house so overall cannot complain.
Our seat beside the door wasn’t as great as some of the others beside us but guess that’s luck of the draw.
Food was excellent, highly recommend the fish. Good value especially for castlefield.
Will definitely return

CP
Manchester
1 review
Dined on 19 October 2019
Overall3food3service1ambience3

Terrible service left sitting with no menus and then expected to order within seconds of being given them. Rudely just given the bill and told to pay up as they wanted the table

M
Derbyshire
1 review
Dined on 19 October 2019
Overall4food4service4ambience4

Great place and menu, wedding party in with lots of noisy kids detracted a bit but cant be helped would certainly go back, service very good but a bit slow.

d
Manchester
1 review
Dined on 13 October 2019
Overall3food2service2ambience3

Waiter was too busy chewing/eating something when I was trying to ask him a questions

J
Manchester
1 review
Dined on 11 October 2019
Overall4food5service4ambience5

The restaurant is lovely and great value for a city centre location, the only let down was that the glasses for drinking water were unclean and a little off putting. Had a great time overall bar that!

OT
Manchester
1 review
Dined on 9 October 2019
Overall4food5service3ambience3

Overall it’s a fabulous restaurant to visit I’m a frequent visitor however it was my Birthday which the staff knew and did nothing to make my time special which was so disappointing also got my bill all wrong with the group I was with on the day, yes got over charged which again spoiled my Birthday experience at Dukes. Consequently visit just any day just not on your Birthday my advice.

TM
1 review
Dined on 6 October 2019
Overall3food4service1ambience3

Food was lovely, waited 90 minutes for the bill. Staff were rude and when ordering drinks asked ‘do you want anything or not’ - terrible and ruined the birthday experience.

S
Manchester
1 review
Dined on 6 October 2019
Overall5food5service5ambience5

Wonderful atmosphere, amazing food at affordable prices. Best roast dinner I’ve ever had.

AH
Manchester
1 review
Dined on 5 October 2019
Overall4food3service5ambience5

Food came out cold to which the staff sorted straight away with freshly made replacement. Staff where friendly and overall was a great night we will try again

GW
1 review
Dined on 5 October 2019
Overall5food5service5ambience5

We were a party of 6 including 2 people with hearing difficulties. We were offered a table in the private dining area which was perfect for us all to hear each other. The waiter was very friendly and efficient and the food platter we shared to start was lovely offering a range of different foods to try. The main courses were also lovely although we were all quite full after the generous starter platter. We were very happy with the prices which offered very good value for money . We had a splendid night and would certainly recommend the restaurant

GT
Manchester
1 review
Dined on 5 October 2019
Overall5food5service5ambience5

Lovely friendly place, food excellent always a happy vibe

JD
1 review
Dined on 4 October 2019
Overall5food5service5ambience5

Great night thank you celebrating birthday. The steak was the best I have ever eaten. Would return again....

JC
1 review
Dined on 28 September 2019
Overall3food5service2ambience2

Having booked a table on open table for 9pm we were seated right away it wasnt too busy, we waited 35/40 mins before anyone came over to take our order or ask if we wanted a drink,but we were pretty hungry when I got someone's attention they said I can take your order but the kitchen closes at 10pm to my surprise i said well are you saying we cannot order food they said no you can order but be quick I asked them why knowing the kitchen closes at 10pm did they not take our order or at least give us the heads up when we were seated he responded and said would i like to see a manager, i said no it's ok as I was contious of the time and basically hungry. Food was amazing no complaints but we had to order both starters and mains at the same time & obviously we knew we wouldn't have time to order a dessert if we wanted one just put a dampener on the experience. Considering it's a Saturday night I would of expected food to be served a little later.

Dukes 92
Responded 6 days ago

Thank you for your review Jessica, we do take our customers feedback on board. I have passed your comments on to the senior management team for future bookings in case the kitchen times can be extended, Karen

Report
ZD
Manchester
1 review
Dined on 28 September 2019
Overall5food5service5ambience5

Excellent service from staff, food was great. Will definitely be returning and I would highly recommend.

W
London
4 reviews
Dined on 25 September 2019
Overall4food4service4ambience4

Good choice of small dishes, sharing platters and a good range of main courses. Good range of drinks, perhaps slightly more expensive than some other city centre bars. Lovely decor. Great waitress. Not too noisy so we could still have a conversation.

SD
Yorkshire
1 review
Dined on 24 September 2019
Overall3food2service4ambience5

Only for drinks though - really nice place and good drinks menu but food was cold.

Dukes 92
Responded on 1 October 2019

Thank you for your review Sophie, I'm sorry to read that your food was cold, please may I ask was this mentioned to the waiting staff or manager on the day? I would be very interested to know this. Please could you also let me know what dishes your ordered? Karen

Report
LG
Manchester
1 review
Dined on 21 September 2019
Overall3food4service3ambience2

I wouldn’t recommend it for dinner on a Saturday night. The music was so loud that non of us could hear each other! The medium/well filet steak came almost rare and was cold in the middle and took that long to come back that everyone else had finished their meals and I was sat eating alone.

Dukes 92
Responded on 1 October 2019

Hi Lauren I'm sorry that you had an issue with your dish, I glad to hear that the team rectified the problem on the evening but I am sorry that there was delay so you were eating separately, Karen

Report
OT
Manchester
1 review
Dined on 21 September 2019
Overall2food2service2ambience5

The meal was absorbed with oil. It was awful. Why do the have to put oil on every meal they serve. I couldn’t eat it. My partners steak was fab.

Dukes 92
Responded on 22 September 2019

Thank you for your review, I have also just responded to your review on TripAdvisor requesting your contact details, Karen

Report
OT
London
1 review
Dined on 15 September 2019
Overall5food5service5ambience4

Really lovely place and food with good service.

JA
Birmingham
3 reviews
Dined on 14 September 2019
Overall5food5service5ambience5

Great service and food! Would definitely recommend.

CP
1 review
Dined on 14 September 2019
Overall5food5service5ambience5

Always a good day out at Dukes, especially sat outside at the back (if the suns out of course haha) Food outstanding and great service, many thanks !!

MC
Manchester
2 reviews
Dined on 8 September 2019
Overall5food5service5ambience5

Delicious food, excellent service and great atmosphere!

J
1 review
Dined on 8 September 2019
Overall3food4service2ambience4

I attended Dukes 92 on Sunday 8th September at 1.30pm, overall my experience was pleasant. The food was nice although some elements of the roast dinner was very salty of which I couldn't eat much. In relation to the service, we were seated and our drinks order was taken pretty much straight away. The wait for our drinks to arrive was around 20 minutes, which I found was not that great. Other than the wait for our drinks, everything was lovely. I would attend again.

CC
1 review
Dined on 8 September 2019
Overall5food4service5ambience5

We had a great time, same table, same weekend in 2020 please.

EP
Manchester
1 review
Dined on 3 September 2019
Overall5food4service4ambience4

Good food if a little pricey for the amount you get. Considering it was so quiet when we were there the service was a little slow. The decoration inside was beautiful. Overall, a couple of niggles but I’d definitely go back.

DD
1 review
Dined on 31 August 2019
Overall2food5service1ambience2

Food was really good, the service was very poor. Waited 5 minutes to be acknowledge before being seated. Then had to wait a further 20 minutes to have our food and drinks order taken. Food arrived and still no drinks on the table. Asked for sauce took another 10 minutes to arrive.

Dukes 92
Responded on 5 September 2019

Thank you for taking the time to share your feedback Danielle, this is definitely not an experience we would hope for any of our customers. We would certainly like the chance to look into this further and would very much appreciate it if you could email me with what time you visited on the 31st August, Karen

Report
EA
1 review
Dined on 30 August 2019
Overall4food4service5ambience4

Great food , great service the DJ on the night was playing great music , only problem was it was a little loud in the restaurant area was hard to hear each other speak