With its most recent refurbishment Dukes can now properly call itself a venue with two bars, three private events spaces, a grill restaurant, excellent smoking facilities, canalside terrace and balcony overlooking the canal basin. Dukes continued appeal relies on its ability to transform from a relaxed, family friendly environment by day to a vibrant and stylish bar and grill by night.
The space has been extended and refurbished since its opening in 1991 and inside its interior combines contemporary features and its trademark antique furniture.
Waiter Service Dining
Nov 9 - Nov 10, 2021This is a test
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Service slow for drinks waiters/ waitresses all seemed to concentrating on one area , half hour before we even got a drink , explained to waitress didn't seem bothered no apology. Food arrived ok and was nice .
Have visited Dukes a few times prior to Covid and always loved it however, very different experience this time round unfortunately.
Service was poor - was just kind of walked to the table and left. Waited as we would have preferred table service however, nobody came over to us so ended up having to use the app.
This meant that starters and mains came together as we weren't made aware this would happen. Some people on the table received their mains before their starters so just sort of spoilt the experience. Meals came before cutlery which was just thrown on the table.
Management came over at the end to clear our plates after they had been sat infront of us for a while and he was really friendly to us. Only bit of communication we had with any of the staff and he was able to move us outside for the last half an hour of our booking.
Food was really lovely as always but service really spoilt the overall experience. Will definitely choose to go elsewhere next time which is a shame.
Grumpy front of house, nice table staff - good food, but football not available outside.
Yana our waitress at Manchester dukes was so helpful and kind and we had a wonderful day. Thank you!
Great service & atmosphere.
Food was amazing. Location was amazing. Decent value for money. Unfortunately our server was quite rude and it somewhat tainted the experience.
Would definitely return, perhaps our server was just having a bad day :)
Very average. A lot of youngsters getting drunk and screening. Food average also. Felt that things were microwaved
Such a lovely vibe on a Saturday. We ordered steak and it was amazing. The only issue was the board it was served on wasn’t ideal at all. Cocktails were also amazing.
First time coming here and it was a really nice atmosphere, staff were friendly & food came really quick. Will definitely go back
Rude waitress, miserable. Clearly didnt want to be there. Promised a complimentary prosecco for the birthday girl. It never arrived despite asking twice.
Love the venue, service and drinks however some of the staff are a little too strict on speaking to other tables of people
I eat at dukes often and the food is generally lovely but the jerk chicken burger was disgusting it tasted like stuffin you get on a Sunday dinner. There was no spice what so ever just a horrible taste of sage. The service was very good and staff friendly I will return but stick to what I normally have.
Service from all staff was outstanding. They really went above and beyond to help.
Ordered food and drink on the app that was easy but orders not correct. Gin was served with lemonade rather than tonic. Food missing from orders ( hummus and coleslaw). Cutlery thrown on the table and wasn’t offered salt , pepper etc. As you order on the app you can’t discuss your specific order with your waiter. For example I ordered a baileys and wanted to pour it in my coffee but it was served with ice and it wasn’t described on the app as such.
Twice I’ve been here and aside from the managers the staff don’t care at all - not welcoming, weird sense of self importance - won’t come again. The managers can’t do enough for you but they need to install this into their waiting staff and greeters. Great venue - awful service
I’ve been to dukes many times before and really enjoyed it however on my recent visit there were a number of issues with the service we received.
Firstly we ordered drinks on the app one of which arrived wrong.
Secondly we ordered food from the app which then arrived for half of the group with starters and mains all at the same time.
A good 30 minutes the remainder of the food had not arrived. The money had come out of the Monzo account for both orders of food however we were told there was a mix up with the app and it hadn’t been processed so we were then asked to pay AGAIN and been told the money would be returned the next day.
The manager then kindly came out and offered a free drink and the food arrived shortly after.
Empty Plates were still left on our table for up to 2 hours after we had eaten food and we had to ask staff to kindly collect them. I did not feel that the waiters were attentive as we had to seek out staff ourselves for all of this issues as no one came to check on any of the tables.
Sadly I will be unlikely to book here again due to this experience.
Food was excellent and delivered fast. Covid rules taken seriously regarding mask wearing, however our table was not clean, so clearly hadn’t been sanitised between use.
Ordering at the table using the link was excellent and very simple, I hope this stays in the long term as it’s much more relaxing to order not having to chase people down.
I would only score the service a 3 star as I felt when dropping food and a round of drinks, the staff were quite rude. Costs nothing to say hello and make eye contact.
That said, we will definitely return. Cheers.
Good food and good service. Lovely atmosphere. Would come again
Sisters 30th, great friendly service! Considering we went with children, it was amazing! We will be back
Brilliant as always!! Great food, service and atmosphere
Staff not that pleasant when delivering food. All a bit rude
Not too busy, service wasn’t the best we’ve had but also not the worst. We came a couple of years ago before covid and loved it, the staff were great.
The location, layout, facilities, service, food and drink all come together to provide a great day (or night) out! I would recommend Dukes 92 to anyone!
The staff were extremely helpful with moving around our seating to meet our needs and drinks arrived really quickly
I came with a rude friend and the waiters handled her really well. Apologies for that 👍🏼
Over all a really lovely experience. Prices were a little high. An the waiting time to be seated was quite a wait, despite having a booking and having completed track and trace prior to seating.
Unfortunately one person on the table waiting over 45 minutes for a pint of Guinness, chanced up with the floor staff 3/4 times before it arrived. Although I understand the system went down whilst we were there, so it may have had something to do with that.
First visit won’t be our last the bar is excellent but if I’m being truthful the pizza I ordered was poor no taste and to be honest and this isn’t me being a prat but I’ve had better from Asda it was a waste of money. The overall bar was amazing location staff the works 10/10 thanks for the visit
I always have a good time when coming to Dukes92 the day time staff always go above and beyond for your needs. food is amazing no fault at all. only thing i would comment on is the cocktails taste more like juice couldn’t taste any alcohol in them my friends thought this too. but other than that we all had a really lovely day.
Great place with amazing food, good atmosphere and quick service
Service was quick from ordering on the on line app, very simple to use
All staff were amazing. Our waiter Bobbie couldn’t do enough for us. Can’t wait to come back. If only you were down south.x
We had a lovely time, great service and really great food!
Was a very enjoyable evening and staff were very attentive and lovely. The food and drinks were lovely too and very well presented as well. Will definitely be going back as well as suggesting to friends and family to come as well.
Food was really nice but plates left for ages before being collected after eating.
Prices are so high, ridiculously high.
Gin not served in a gin glass.
Outdoors is beautiful, really nice setting.
Staff were friendly too.
Food was slow ordering on the app they brought out the desert first before some of the starters and the main was not happy and then took bk the desert abs brought them back after 40mins all melted ice-cream on the Waffles or soft and soggy waiting for a jug of water for 1 hour
Staff Rude, Bouncers Rude, was not impressed at all!
I booked for Sunday lunch and we were put on a bar table with stools
No where to put handbag and were told all courses would come at once
Table wasn’t big enough for 2 dinners so we had a sandwich an went
The staff were fantastic and speed of service so good
Would have like a more leisurely and bigger meal for our first visit out
Also our table was close to a larger party I could touch the other chair with my knee
I ate with bags on knee
Disappointed but can see how challenging these times are though
Too loud. Too much smoke. Rowdy. Loud. Awkward. Outdoor seating isn't great
We had a great afternoon, thank you!
We'll be back :)
Dukes 92 is rated 4.4 stars by 1180 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.