Dukes 92

I would recommend dukes as the food is incredible as well as the cocktails and our waiter was very attentive and helped when our drinks order got mixed up

We had an awful experience at Dukes 92. From a piece of glass in someone’s drink to a huge delay in getting main courses and finishing with a waiter with a bad attitude towards us (pulling faces behind our backs etc.). Spoke to the manager who apologised and offered to buy us a round of drinks but we were in a rush as they already knew. He said he would speak to the waiter involved and get back to me but we’re still waiting. I’ve seen a few reviews complaining about the service, where staff are standing around chatting or spending too much time at the bigger tables. You need to look after and respect all your customers if you expect return visitors.

The halloumi cheese was missing from my meal. We waited absolutely ages for our meal, and all i seemed to have on my plate was lettuce
Really disappointing

Went here for Sunday lunch on Sunday with my parents for their birthdays

Food was excellent. One of the best roasts in Manchester. Service was excellent too

Would have rated 5 stars except for their being no acknowledgement of their birthdays even though I wrote that on the online booking form

Still an excellent lunch though and would go back

I have been here a few times and the food is lovely, we were sat a little earlier than The time We booked which was lovely. Food and service was quick and the food was lovely.

Dukes 92 is a glitzy stylish bar and restaurant right by the canal, so perfect on bright sunny days for al fresco dining and drinks.

When we visited it was unseasonably warm and sunny so outside was packed. We had booked a table for lunch and first impressions did not disappoint. However, service was incredibly slow - needed at least one extra person behind the bar as we waited 15 mins for our initial drinks.

Staff were helpful, friendly and as efficient as they could be but the bar and kitchen were clearly struggling with the service. At times the wait was borderline unacceptable.

Food however was delicious, beautifully presented and good value for money. Starters were excellent - chowder, tempura prawns, tostadas and duck. The Sunday roast option went down a storm as did the pork ribs and the lamb kofta! Puddings were also delicious with a lot of sighs of delight...

Our waiter was lovely and friendly. The food was great! Will certainly be returning.

There was some issues with the food; the wrong cheese was brought out for the starters. The steak for the main was cooked medium when I had asked for it to be cooked blue. One of the drinks took 20minutes to arrive. The waitress Jess was very accommodating and did everything she could to make mine and my partners anniversary enjoyable. Regardless of the mistakes made, they were not major and were dealt with immediately to accommodate our needs. The high quality of service made up for the mistakes made. I would visit again and would recommend to friends.

We booked for 7pm and arrived on time. The table was ready and we sat straight down, our order was taken for drinks and food within 5 minutes, so far very good. The drinks arrived within a couple of minutes though the water was missing. The Bruschetta arrived some 10 minutes later and had obviously been prepared much earlier as the bread base was wet indeed soggy. After a further 35 minutes we were still sat with the empty plates in front of us, drinks drunk and still no water. Other tables were being served.
After 50 minutes we decided enough was enough, with no sign of the main course we decided to leave.
On the way out we were approached by one of the managers who apologised and took our email address to followup our complaint about poor service and food. We have not had any email from him or Dukes92.

I have to say that we eat regularly at Dukes and have held a birthday party for over 80 people when the food and service was excellent. I sincerely hope that this was a one off and that normal service can be resumed.

We went for a special occasion an engagement meal on Saturday and it got off to a rocky start in the restaurant with the waitress writing down the wrong meal but the manager danny was outstanding and very professional we will definatley be going back :)

Excellent service, food and atmosphere. Always a really good experience.

Consistently brilliant restaurant. Great atmosphere and superb location on the outskirts of the city making it easy to arrive and park. Staff are very good without being fussy and always smiling.

Have been many times before and will continue to use Dukes 92 with family and friends

Cracking place loved it! Lovely food

Too noisy for my usual meal for 2 but would be interested to see what it's like on a weekday

Great food, lovely gin and friendly staff. Overall a fab lunch

Good food, great service. Enjoyed the live music (3pm-5pm on a Saturday)

The bar and music were great, but booked a table for 8.30 on a Friday evening for 2, no sirloin steaks? Ordered the fillet steak instead which was very over cooked and service was poor, will go for drinks but not for food again.

Lovely atmosphere- especially enjoyed the mother board and half price champagne.

Quality customer experience, great proactive service & menu was perfect.

Thank you

The meal was delicious and the service was very good, there was no rushing required and the staff were polite and happy.

Lovely place excellent food would recommend to friends and family

Me and my partner dine here to celebrate our new apartment in Manchester after moving from Preston.
The food was really nice, I had a fillet which was good and my partner had the sharing board with few different types of cheese and I have to say that was amazing!
I wish I had that one too! The selection was great and they were really tasty!
The service was excellent and we will definitely go back

Fantastic afternoon here with friends. Such a lovely environment on a Sunday afternoon

Good food, some interesting choices on the menu which was nice! The atmosphere is good for after work, quite smart and formal. The booth areas made is more cosy. The service: the waiters were nice when they were with us, but they were slow. We saw them several times stood around chatting when we needed the bill etc.

Absolutely outstanding, from walking through the door the service was excellent, having a partener that is highly allergic to nuts, the manager was very patient and understadning of this and pulled out all the stops to ensure no nuts could get into or where in her meal. He ran us through the full allergen menu, advising us of what food/meals to avoid ordering.

Then when the food came, the server was brilliant, and the quailty, presentstion and flavour of the dishes where amazing.

I have drank in Dukes92 a couple of times before but never eaten and this was well worth the visit and was great value for money especially for the service we received.

We came for our daughter 18th we had a platter starter 2 people had steak one had flat bread other had beef Szechuan omg food was to die for will defiantly be back we always visit this bar when in the area it’s our favourite but first time eaten we like in Doncaster and would travel just for meal outstanding x

Brilliant food, brilliant service, brilliant atmosphere

Prompt and attentive service in a nice relaxed atmosphere

Really pleasant experience. This was a party booking but were treated as individuals and all our needs were received.

The worst service I have ever received at Dukes. Ordered a mojito (without alcohol) as I do not drink alcohol & never been allowed to. It got served with alcohol after 20 minutes waiting for 2 drinks. Then ordered an espresso, this was served in a cappuccino mug, without any milk as a side or any sugar.. again waited another 5 minutes to get these.

Fantastic late Sunday lunch. Brilliant service. Beautiful food.

The food was good however service was slow and poor. We had to wait a long time for drinks, one was a 'the works' hot chocolate. Came with the rest of the drinks 20mins after ordering. Hot chocolate was cold, no marshmallows as promised on the menu and they tried to charge us more for it on the bill.

Good overall.
Big portions.
Beef too rare (bloody) despite ordering medium. (Had previous experience with undercooked chicken here but staff responsible and drinks were on the house)

Booked for pre-football lunch. Handy for metro station. Good choice of food and drinks. Good ambience. Will be going again.

Food was above my expectation and is very good value for money. The only issue would be that if you like a quiet dinner the music is very loud.

Booked and came in with a group of friends for a Christmas meal on a Friday evening. Generally everyone really enjoyed the experience - we were dealt with quickly on arrival, the food was lovely and reasonably quick given it was a very busy evening and the setting was nice. Overall staff were very friendly and helpful. The only let down was that we were asked to move table about an hour and a quarter into a three course meal as our table was needed. The table we moved to was much smaller and tucked into a corner so one of our party was bumped into a few times. Staff did their best and dealt with it very well (we were given free desserts) but this is not very professional and should not happen. I assume an over-booking might be to blame or perhaps full details were not given in the confirmation as regards how long you can have the table for. Such a shame with everything else being very good. We can appreciate it was a very busy time. Overall we would come again but check the table and timing details very carefully.

The bar area was very busy with Christmas parties but the restaurant was quieter and we were impressed with how quickly the food was served

Visited with my wife on a Saturday night for drinks and food. The place was packed but with a great atmosphere. No problem getting served with drinks and pre booked table ready on time. The food was delicious and will certainly visit again soon.

We had a great meal. We were very happy with the evening. The food was really nice. It was a little bit cramped because of large Christmas bookings but that us expected at this time of year

Excellent food, extremely enjoyable lunch, service nothing too much trouble