With its most recent refurbishment Dukes can now properly call itself a venue with two bars, three private events spaces, a grill restaurant, excellent smoking facilities, canalside terrace and balcony overlooking the canal basin. Dukes continued appeal relies on its ability to transform from a relaxed, family friendly environment by day to a vibrant and stylish bar and grill by night.
The space has been extended and refurbished since its opening in 1991 and inside its interior combines contemporary features and its trademark antique furniture.
Waiter Service Dining
Nov 9 - Nov 10, 2021This is a test
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Food options were limited - but what we had was nice - great service and staff went out of their way to make sure that despite the awful cold weather we were comfortable
Very professional ...will be returning soon
No hand sanitizer at entrance- maitre d totally dismissive and unconcerned.
Wine kept coming with 2 glasses when there were 3 of us.
Serving staff good in difficult circumstances.
Food was good but the out door set up wasn't no heating or cover
I know it was phone to table orders but the waiter service was terrible ie no condiments or napkins supplied we had to chase waiters to obtain these items .my wife asked for her steak medium but come bloody
Came here for a friends birthday and sat outside (due to covid reg). We were kindly placed under a heater as requested and service was super quick.
food served with no napkins and staff didn’t come over to check if everything was ok. Served spilled drinks twice as they passed them onto our table and didn’t wipe spillage. The venue itself is very nice and food was priced okay!
The eating area is very well organised, tables well spaced, and the glass cover keeps you dry and warm, with heaters warming the area up.
Great staff, lovely food, just wish the chef didn't have an obsession with avocado! It was served with my starter, and even my main meal of sea bass and sweet potato fry, had no salad or veg, but avocado salsa! It didn't suit the dish at all.
Food was quick, tasty and presented really well. Service was excellent too
Lovely outdoor seated area, small amount undercover and worth requesting in unseasonable weather. Service was spot on even provided coffee whilst we waited for our table(we turned up 45 mins early!) would happily recommend to others
Such a lovely experience!
Heaters and covered seating!
The customer services was appalling we reciebd a call prior to our booking to say we have a seta under the canalopy I explained i was pregnant so could not sit in the rain and that we needed a spacious table. On arrival we were told our seat was not under the canopy and was directly in the rain. I explained I was told differently in the phone they then looked to find a table for us and the table was tiny and cramped and in the corner where the rain was still able to reach my partner. Not impressed at all and will not be returning
I loved the experience. More heaters outside would be a good idea & also blankets maybe
Excellent food and service, my only very minor gripe was that we were not given much time between starters and mains. The outdoor seating was excellent and although it was quite a chilly evening I was very comfortable in my tshirt which was down to the heating they have above the seating area. All in all my family and I had a very enjoyable evening.
Excellent service, fabulous food. Lovely outdoor seating area that was nice and warm
Usually love Dukes, but sadly not a place to go when it’s raining! Table half under shelter, half in the rain! Staff lovely!
Told we weren’t allowed to have the table we booked as they needed to make sure people in the queue could get in because we double booked
Cocktails were not very nice had one round swapped and didn’t bother after that as all tasted funky
Food was great but starters and mains arrived at the same time. Efficient service and a enjoyable atmosphere.
Good overall, cocktails however were inconsistent. First rum punch we got was very refreshing, second one was very strong.
Grata service and ambience! Really enjoy coming to Dukes
Really great atmosphere, good food and great cocktails! Table was under cover too, which is obviously great at the moment. Staff were also really lovely.
The first drink took forever to come in. I had put in that was a special occasion but then even the seating was mediocre when there was another table free which was later occupied by only two people.
Dukes had a great lively atmosphere. The staff were fab and the service was great. Love being able to order through an app!
amazing food & amazing service .. we had a lovely time :-)
Really speedy service and the food was very enjoyable.
Had such a nice night and the food was amazing! Will definitely be back! The staff were also great
Really enjoyed our meal here, the service was really good and the atmosphere was great, the outside area was well heated and we had a lovely evening.
Great evening. The outdoor seating is nice and warm.
Due to covid table booked was outside when I was shown the table 2 of the seats were not undercover I had booked for undercover seating. When I asked could I have the next table with all seats uncover the staff member said I could but if I was too hot as the table was nearer the heater quote " it would not be his fault if the table was too hot and everybody was complaining". One of my party ordered thick chips with her meal, thin chips came when she asked the waiter to change the chips he did but when he came back with the thick chips he said "by the way you did order thin chips" !!!. When the waitress bought are pudding we asked could the dirty glasses and empty bottles of water be taken off the table as the table was a very small outside table. she said "I'm too busy to do that at the moment" and walked off. I then had to put them on the next empty
I would recommend Dukes to friends but with a proviso that beware some staff have a bad attitude
Has a nice enough lunch here. Food was tasty, came out quickly. Staff seemed a bit rushed which is understandable. My main complaint was there is very limited seating under cover, on one side of us, a guy was vaping, snd on the other, two people were smoking. my colleagues were being intermittently engulfed in clouds of exhaled smoke/vape.
Though I appreciate it’s hard at the moment, surely there should be a designated smoking area away from everyone, let alone diners! It was really unpleasant and not covid safe at all.
A shame as it’s a lovely venue and I would dine here again if it weren’t for this.
We were seated close to the overhead heaters on a cool Wednesday lunchtime. The awning was used when it started to rain lightly, so we were dry & warm. Lovely food, super service and very Covid secure. We will be returning!
Great evening and although outside our seats were well protected form the weather with the heaters being more than we expected.
Great service, just with arriving even with a table booked we had to wait a while.
Lovely outdoor area, nice and heated ! Lovely atmosphere and gorgeous food
Overall Dukes 92 is a vibe. The fact they have a heated area and allow everyone 2 hours in that area, I feel that is very fair and allows everyone to have a bit of warmth then they allow you to stay for drinks in the other seated area. However I think this also needs heating, even if its standing fire pits. As when it's windy, its cold and doesn't let you enjoy yourself as much. The vibe and atmosphere could do with some work, needs some music because all you can hear is other people's conversations. The waiters were weird, they all looked like and sounded like they didn't even wanna be there. They gave off such lazy vibes when we would ask them for simple requests.
Amazing outdoor area especially when the weather is nice. Staff friendly and helpful. Cocktails and pizza sharers were incredible.
AlL ok....food was a bit overpriced for what was served up but ok. In this climate they did well
Thanks so much to the kind lady who sorted us a table out early as we arrived too soon!!! Not sure of her name but she went above and beyond 😁
Really lovely to be back. Could do with some more heaters/blankets as it got colder at night
Dukes 92 is rated 4.4 stars by 970 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.