'eleven' at Houndgate Townhouse
(At peak times we may require an advanced deposit for tables of six or more. Please contact Houndgate Townhouse for more information )
Booked table for 1pm, pre ordered and specified we only had 1 hour lunch break, hence pre ordereing .. food came at 1:35 which is ridiculous considering we pre ordered. We then had an extremely rude lady member of staff, when we told her we had pre ordered a salad without dressing she gave no apology and said we hadn’t, twice. To which I showed her the email sent. Food was bad quality , over priced. Steak tasted frozen, no flavour and definitely not rare as asked. Wouldn’t recommend.
Had a lovely meal. Service was excellent and the staff were extremely helpful. Nothing was too much trouble. Definitely go again
Food was well cooked but the men was disappointing and nothing like the one to view on the website. Shrive was friendly and the food was well cooked.
Lunch with friends.
Few negatives, ordered drinks, then told not in stock. Ordered Turkey cranberry ciabatta..then told no cranberry, 5 minutes later back to say no cranberry. Plastic straws did not ask for them in drink...in light of present do not use un necessary plastic....do not use and if some one wants one use paper please. We are adults......
Otherwise food and service good and friendly.
Dining at ‘eleven’ is always a pleasure, they do everything well, extremely enjoyable evening, staff are very attentive, food was delicious and the live music, on this occasion, was the icing on the cake. (Live music is not always the case and s enjoyable without it). They also have a brilliant cocktail menu and a bar area where you could just call in for drinks.
Always amazing! Perfect little touch with the birthday board! Thanks X
I took my mother to celebrate her birthday before going to the theatre. We could not fault the place, everything was perfect, food, service, wine list everything. I would not hesitate in recommending the Houndgate Townhouse.
Excellent restaurant, fantastic tasty food and fantastic, welcoming service. Definitely recommend.
Went for brunch... a beautifully presented eating area and friendly and attentative staff. Breakfast was perfect!
Fantastic service from very attentive staff. Nicola was so accomadting and helpful as she always is. One of our favourite places to go. Food is always fantastic
Hidden gem in the town. Great place for brunch/lunch/dinner/afternoon tea. Also great for groups and parties. Highly recommend - great food and friendly staff.
Perfect venue and fabulous food. James is an asset to the townhouse. Friendly, helpful, professional. Many thanks for making our visit wonderful. Would absolutely recommend a visit.
the Alice in Wonderland afternoon tea is fantastic! would highly recommend!
A very enjoyable experience for a group of five ‘ladies at lunch’
I was interested in this restaurant in that ithad a vegetarian menu. Ordered the burger. Presentation was good - but tasteless. Very disappointing. Obviously not a chef who understands vegetarian food.
Food a bit disappointing. There were a few of us and some of the mains were recommended so a bit hit and miss. Only us in at 7pm. Maybe livens up later.
Had the Alice in Wonderland style Afternoon tea took my family.
Staff excellent. Lovely clean comfortable restaurant. Afternoon tea was absolutely amazing. All of it totally fantastic.
Compliments to the chef.
The meal was lovely, food portion was very generous and the atmosphere was lovely. Overall had a lovely meal for my birthday and will be revisiting.
Just disappointed it was not the menu we looked at online
Microwaved Sunday lunch veg. Strange ‘mint salad’ served and when my fiancé asked what it was, the waitress replied ‘well it’s a minted leaf salad of course’, standard Sunday lunch item, of course. Steak instead of beef joint, this is perfectly fine, but nobody was asked how they would like it cooked. Table next to us had better vegetable options and roasted veg whereas our potatoes were deep fried. Waitress obviously thought she was too good to be serving us as everything was a task or she made damn sure we knew she was, in her opinion, ‘better than us’ by her snooty facial expressions. Drinks were nice however and a younger girl who served my fiancé (after I walked out and took my 2 children with me after we complained to the waitresses face and she argued back with us and said ‘well you’re the only complaint today’) was very nice and knocked 20% off the bill, although the grand total was £70 for pompus service and below average food. I won’t eat here again.
My Partner and I love 11 Houndgate because the menu is varied and interesting and we have not yet been disappointed with a meal, very good value , . Access is very good for both a wheelchair user and my Guide Dog and the staff are both professional and friendly. All together Darlingtons best venue and we do highly recommend no 11 Houndgate *
11 Houndgate is our firm first choice the dining out in Darlington! Because the food is always on a very high standard good choice professionally served the large table with space to spare I hate restaurants that cram you in together! And value for money these days very good. As I am a guide dog owner and my partner is in a wheelchair user Houndgate townhouse must be highly commended on their attention to accessibility and the professional and careful way they look after their guests!. We have also stayed overnight at Houndgate townhouse and the rooms are superb beautifully furnished in modern stylish furniture and the bathrooms are to die for!
Post theatre supper have been meaning to eat here with my husband for ages and what a treat it was. Food and drinks nicely served and delicious. Lovely dinning area with great seating in a booth we are already planning our next visit
Had an afternoon tea which was good (food wise) but wasnt overly impressed with service am afraid.we were given tea in pots that went cold and no milk for 15 minutes and everything seemed a bit rushed like staff had too much on. Unless we got to experience it again not sure I would recommend to others
Service was very slow considering there weren’t many people eating. However did not bother us as we were having a girls catch up.food was excellent, although deserts were disappointing. Value good.
Would come back but not in s hurry.
Quality food, friendly and attentive service, superb surroundings (the outside space is unusually lovely for a restaurant in the town centre). And the cocktails are fab. Highly recommended for any occasion!
Had a lovely anniversary meal. Great food, atmosphere, and staff. Would definitely recommend.
The food we chose was all good quality and well cooked. Staff was polite and attentive. We would have liked more of an evening menu to give more choice than the lunchtime more casual dining experience. Will definitely return through the day but maybe not for an evening meal.
Lovely venue and excellent choice of food on the menu. Lots of vegetarian options. Food was of great quality and perfectly cooked. The only minor downside was that it was very noisy due to a baby shower party, which meant it was very difficult for us to have a conversation with each other.
Excellent service, excellent food thank-you. Would definitely go again and recommend to friends and family,
I stayed on a Valentines deal which included an early check in and late check out, afternoon tea and breakfast. I love this place. The food was lovely, staff couldnt do enough for us.
Lovely venue, excellent food and a good atmosphere. I would recommend a visit if you have not been.
Excellent food, shame we were the only couple in eating. But the people who were missing missed out on great food and service
Nice food and pleasant service. Good ambiance within and felt like a cosy atmosphere. Would recommend it to my friends.
We went as a group of 9 for a birthday. Everyone's meal was lovely and good value for money, good selection of drinks. The staff were great, very helpful and professional. Really nice atmosphere. Overall a lovely place to go, I will be returning.
Lovely place, delicious food and really helpful staff made my birthday a lovely occasion, definitely recommend
Excellent food, great atmosphere and exceptional staff, very friendly and professional. Would recommend the Townhouse for casual coffee, anytime eat or wedding venue. If you can think of an occasion they will do everything they can to accommodate.
Food was delicious. Excellent service. Staff were very friendly. Lovely atmosphere and place to eat or even go for a coffee or light snack. This was my 2nd visit in the same week. The 1st visit was my first time eating here. Would definitely recommend.
One of my favourite places in Darlington! I always look forward to going here. We will be back soon
went here on 30th December, fantastic meal, lovely ambience. Staff were first class. Would definitely recommend