Fire + Ice Grill + Bar
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
My husband and I have been here many times, it’s one of our favorite restaurants for a date night or to bring friends/family when they come visit us from out of town! This was our first time back since the pandemic started and we were very pleased to see protocols in place to keep staff and guests safe. We were also very grateful that they seated us without our entire party and allowed us to order drinks while we waited for the rest of our party to arrive. Overall it was a nice dinner on the patio with mellow music and great views. Thanks for being open!
Hostess was somewhat rude or didn’t understand what I was asking her. We had a 2:00 pm reservation. Arrived around 1:57 pm for check in. She said they had a back up at the grill and we wouldn’t be seated for about 15 minutes. I was like O…K… in the meantime what are we to do, where are we to sit? She said something sarcastic. I asked again, where should we sit. She pointed to the patio and said yes you take a seat and relax. I had to take a walk as not to go off on her. We could’ve been offered a seat, someone could’ve taken our beverage order and told us to wait for the grill to become available and when it was time a server could’ve let us now. She started my experience off wrong. Our server was good. Enjoyed my first round of food. The second round was horribly charred. I couldn’t eat it. So I had to make a fresh bowl and pray the cook would be more attentive. Fortunately this want my first experience or I would not return again. All previous experiences have been great.
Thank you for being a continued patron of FiRE+iCE, MrsDaniels. We appreciate your patience and understanding as we continue to add to our staff and train them to our high standards. We apologize for any miscommunication that left you feeling unwelcome in any way. We look forward to welcoming you back again soon and appreciate your recommendation. FiRE+iCE Anaheim
Had an awesome time. Everyone working there was helpful and friendly
Thank you, Kim! We look forward to welcoming you back again soon to Feed Your Fun! - FiRE+iCE Anaheim
Selection of meats and veggies was good. The veggies were very fresh! Loved that we could get pancakes and omelettes on a Saturday...the veggies for the omelettes were cut small and even so my omelette turned out really well. The area where we placed our items seemed a little unorganized, but the guys who were cooking were really nice and pointed out where to place our bowls so that they were cooked in order. Was very happy to come back here after the pandemic. There were gloves for all the customers to use so it felt very clean.
Thank you for visiting! We are so happy to welcome you back to the FiRE+iCE you know and love. We can't wait to see you around the grill again soon. Cheers! - FiRE+iCE Anaheim
We had a party of 7 girls. Food was great! Service was great. We had a good time :)
Thanks for joining us, Daisy! - FiRE+iCE Anaheim
My grandkids favorite place. Brought a group from church to celebrate our Pastors birthday.
America was amazing as our server. The birthday celebration at the grill was fun too.
We did miss Kevin at the grill though 😃
Great adaptation to the pandemic situation.
Always enjoy the food and chefs.
Thank you for the support, Eddie! We are so pleased with how our team adapted to the changes and we look forward to welcoming you back around the grill soon. Cheers! - FiRE+iCE Anaheim
Fire and Ice never disappoints. It was my son's 11th birthday and they did a fire show on the grill, sang Happy Birthday and gave him a brownie sundae. Krista, our server, was awesome! Raul has his staff on point. Thank you!
Thank you for celebrating with us, John! Happy Harry Potter Birthday to your son!! We are so happy we were able to help make the day special. We have a great team and amazing leader in Raul - both he and Krista will be happy to know their exemplary service made your experience exceptional. We look forward to welcoming you back again soon. - FiRE+iCE Anaheim
Yes they did and the food was great and customer was excellent I will be returning my family really enjoyed themselves.
Thank you for visiting, Monalisa! We love being able to please the whole family. Can't wait to welcome you back again soon. - FiRE+iCE Anaheim
We had a great time. Our waiter was very friendly and observant of our needs even when it got busier later in the day.
Thank you for visiting, JRusc. We appreciate the support and look forward to your next great experience with us! - FiRE+iCE Anaheim
Covid protocols were in place and felt very clean and safe. Food was great too. Lots of different choices and combinations. Fun DJ on the back patio on a Saturday night.
Thank you for joining us! We're so happy to hear you both enjoyed your visit and felt safe. We look forward to your next visit to the grill. Cheers! - FiRE+iCE Anaheim
My daughter found glass in her cocktail and the wasn't all that. They only offered her 20 off the bill for the glass being in the drink. And I'm talking about a pinky length of glass. Our appetizers take about 20 mins to come, Just Sad. Plus it was my daughter 25th Bday
Hi Tiffany, Thank you for brining your concerns to our attention. We would like to connect with you - please check you inbox for instructions. We look forward to hearing from you and assuaging any concern about another visit. - FiRE+iCE Anaheim
They've put into place good Covid protocols. I felt very comfortable eating there. The music from downstairs was too loud, but everything at Fire & Ice was great!
Thank you for visiting! We're so happy to know you felt comfortable dining with us and that you enjoyed your meal. Cheers! - FiRE+iCE Anaheim
Customer service was alright, 2.5-3/5. The chefs were nice, the waitresses were slow and just she seemed like she didn’t want to be there or friendly. Live music on the weekends and they were good!
Thank you for visiting and sharing your feedback. We're disappointed to hear your visit wasn't it's best and we look forward to welcoming you back in the future for an exceptional experience. Cheers! - FiRE+iCE Anaheim
I always have to best time when I come here. So many different items to choose from
Thank you for visiting, Genie! - FiRE+iCE Anaheim
We went with our family of 16 for our sons 17th birthday. It was a casual and very fun environment. There was a Dj playing music it was a cool vibe we all enjoyed ourselves and the service was great everyone was really nice.
Thank you for celebrating with us! We are honored to host such a great occasion and are so happy to know you enjoyed your visit. Happiest of birthdays to your son. We look forward to welcoming you back again soon. Cheers! - FiRE+iCE Anaheim
Always great food and good service! The hostess Coco is amazing and always greets us with a welcoming smile and friendly hello
Thank you for visiting, Lolo! We have a wonderful team and are so happy to have awesome guests like you. Coco is a gem and we're lucky to have her. Thank you for taking the time to leave a review and a recommendation - we look forward to your next chance to "feed your fun" with us. - FiRE+iCE Anaheim
I enjoyed my time here
We're glad to hear it and look forward to welcoming you back again soon. - FiRE+iCE Anaheim
Food was amazing as always...service could of been better and more friendlier. But over all I would go back!!
Thank you, Sabrena for visiting and taking the time to leave this feedback. Your recommendation means a lot to us and we look forward to welcoming you back to the grill again soon. Cheers! - FiRE+iCE Anaheim
3rd time visit always enjoy the food, and staff were super nice.
Thank you, RayJ! We can't wait to welcome you back for another awesome experience with our FiRE+iCE team. Cheers! - FiRE+iCE Anaheim
Really good options and cooked to perfection. I love that they don’t limit you on sauces like some of the Mongolian bbq restaurants do. The sauces are super flavorful. Would totally eat here again next time I’m in the area.
Thanks for joining us, Robert! We're so happy to hear you enjoyed your visit and we look forward to your next experience at the grill. Cheers! - FiRE+iCE Anaheim
This was a very nice p;lace to celebrate Easter Sunday with my family. Food was great and the server was attentative.
Hi Shelby, Thanks for celebrating with us! We look forward to welcoming you back again soon. Happy Easter! - FiRE+iCE Anaheim
The food was average, not great. My stomach was fine, but several others in my group complained of upset stomaches. The waitress we had was not very friendly/welcoming.
In addition to this, they came by to validate everyone's tickets for parking, but this really turned out to be a scam. Parking as only about $6 per ticket, but when your whole table believes their parking has been validated, totaling about $50, it makes you more inclined to be generous on the tip. Just to find out when we tried to leave the parking garage that our tickets were never validated. Shame on them for scamming people in this way.
Hello Armani, Thank you for reaching out & sharing your experience. We take claims like yours very seriously & would like to assure you & all guests that the validation is by no means a "scam". We validate 2hrs of free parking - should you have experienced an issue with this we would have been happy to assist.However, if you stay beyond the 2hrs you will be responsible for the additional charges. We do this as a courtesy to our guests and in no way are we encouraging larger tips because of it.
My boyfriend and I had a date night at Fire and Ice on Saturday Night. It was delicious and well worth the night out! It was affordable for all you can eat and being in the Safety profession, they did an excellent job following all state guidelines given the circumstances. I would highly recommend visiting.
Thank you so much for spending Date Night with us! I means a lot to welcome guests in for the little bit of fun while dining out. We look forward to welcoming you back again soon and really appreciate your kind words. - FiRE+iCE Boston
We love coming to fire and ice! This place is so good and the cooks and waiters are all really nice! Really good bar/drinks too! Come hungry!
Thanks, Dineys! We really appreciate your kind words and can't wait to welcome you back for another great FiRE+iCE experience with our team. Cheers! - FiRE+iCE Boston
Love this place. Even during social distancing
Thank you so much Denise, we look forward to your next visit and being able to gather around the grill again. Cheers! - FiRE+iCE Boston
Everything was just perfect my family was very please since it was some of their first time.
Thank you, Soulmama for visiting! We love first timers! So excited to hear you enjoyed your meal and the fun of FiRE+iCE. Looking forward to welcoming you back again soon. Cheers! - FiRE+iCE Boston
Took my friend and her family here for the first time. The food was delicious. The service was slow but they were doing the best they could for how busy they were. Kevin was super nice and understanding and kept checking on our child’s meal in the kitchen as he was the only one to order off the menu. We had a great time over all and will definitely be back soon.
Thank you so much, CJ! It means the world to us to hear from our guests. Kevin is a rockstar and will be happy to know his service helped make your visit that much better. Can't wait to welcome you back again soon for another exceptional FiRE+iCE experience. - FiRE+iCE Boston
As a Chef I honestly didn’t understand the concept. Staff seemed confused themselves. Food was poor quality and line set up made absolutely no sense. 0 star rating if possible. My only advice is to stick to what you know and stop trying to do whatever it is you guys are going for. Made no sense to me.
Thank you for visiting and taking the time to share your experience. We're sorry to hear you didn't enjoy our FiRE+iCE Signature Grill Experience - while it does look a "little" different right now to accommodate the safety measures in place - we are still very invested in bringing the best quality ingredients to our guests. We're disappointed to know our style doesn't suit you but we understand we're not for everyone. Thank you again for giving us a try! - FiRE+iCE Anaheim
Fire so patient and always there when we needed her. We will be back again and again.
Thank you so much! We have an amazing team that we get to be proud of everyday. We appreciate your kind words and look forward to welcoming you back again soon.
managers left bad impression on my brothers first time there
Thank you for visiting, Audio. We're happy to know you enjoyed your food and service but are disappointed that your brother's first impression wasn't it's best. We'd really like to connect with you to learn more about your visit. Please reach out to out team at your earliest convenience.
All of my family a party of 21 were very happy with the service the food the music the atmosphere the complete package,The food is delicious. It was are first time at Fire-Ice for all of us and we all had a blast! can’t wait to go back again soon. Thank You for a memorable dinner night.❤️
Thank you so much for celebrating with us!! We're so happy to hear you enjoyed your first FiRE+iCE experience and we can't with to welcome you back for another memorable meal. Cheer! - FiRE+iCE Anaheim
It was really great my mom and I really just wanted to have a good Tim e since I don’t really see her.
Thanks for visiting! We're so glad you and your mom enjoyed your FiRE+iCE experience. We look forward to welcoming you back again in the future. - FiRE+iCE Anaheim
We experience not getting the right food.
Thank you for visiting. Our team sincerely apologizes again for the mistake and sincerely appreciates your patience and understanding as we rectified this issue. We hope to have the chance to welcome you back again to Feed Your Fun. Cheers! - FiRE+iCE Anaheim
Yummy food, nice and friendly staff, will be back again soon!
Thank you for visiting, Lilly - we can't wait to welcome you back! - FiRE+iCE Anaheim
Needs to open inside eating. And the time limit to eat needs to go...
Thanks for visiting, cgv! We too look forward to opening up fully to share the true FiRE+iCE experience with all our wonderful guests. We look forward to welcoming you back to the grill soon. - FiRE+iCE Anaheim
Great all you can eat place, fresh ingredients, our waitress was learning/training which meant slower service but we enjoyed our experience overall. Very clean and Covid standards were met 100%
Thank you for visiting Dennis! We appreciate your patience as we add members to our team to ensure the best experience possible. We look forward to welcoming you back again soon. - FiRE+iCE Anaheim
They are doing a great job working around all the requirements.
Always an enjoyable experience.
Thank you, bigbillfan9 - we're trying hard to adapt the FiRE+iCE experience you know and love. We really appreciate the support and look forward to welcoming you back again soon. - FiRE+iCE Anaheim
I’ve always loved coming to Fire + Ice. This was the first time I’ve been since the COVID pandemic, but the food was just as good and the set up is honestly better now than before (although I do prefer to dine inside).
Thank you, Mrsshicks! We're so happy to know you enjoyed your Valentine's Day meal with us. We sincerely appreciate the support (both previously and now) and we can't wait to welcome you back for another signature grill experience. - FiRE+iCE Anaheim
Krista was amazing, she went above and beyond for us to make sure we had an amazing time while we were there. They have nice kitchen staff who took their time and made small talk with customers. They had a live D.J which made it fun to wait for our food. I will be back again soon
Thank you so much, CJ! It means a lot to our team to hear from our guests right now. We're so happy to know you and your boyfriend enjoyed your Valentine's dinner. Krista is a wonderful part of our team and she will be so happy to know that her service made your visit all that more exceptional. We can't wait to welcome you back! Cheers! - FiRE+iCE Anaheim
Fire + Ice Grill + Bar is rated 4.6 stars by 734 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.