Fortnum & Mason Diamond Jubilee Tea Salon

4.4
11685 reviews
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£41 and over
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British
Top tags:
  • Afternoon Tea
  • Special Occasions
  • Good for Birthdays
Fortnum & Mason's award-winning Afternoon Tea has been an essential part of Piccadilly visits - for Fortnum's visitors new and old alike - for centuries. Served in signature Fortnum's style in the elegant and refined surroundings of the Diamond Jubilee Tea Salon, every scone, cake and sandwich is fresh-baked by Fortnum's chefs. A truly iconic and very British experience, from first sip to final crumb.

Private Dining

Fortnum & Mason has four venues for special occasions, from bespoke breakfast to business lunches, tea parties, cocktail parties and private suppers. The rooms are each remarkable, and offer a range of entertaining possibilities.

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What 11685 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.5
ambience
3.9
value
Noise · Moderate
85% of people would recommend it to a friend
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GZ
London
4 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Mum and I went for afternoon tea to celebrate our big birthdays this year and it was wonderful. The pianist was very good, food was great and the scones and small desserts were gorgeous! They sent us home with Victoria Sponge and Banana cake too because we were full. Lovely experience.

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SC
San Francisco
1 review
Dined 3 days ago
Overall 4food 4service 3ambience 5

Service was a bit slow, however, staff was very friendly!

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GC
New York Area
1 review
Dined 3 days ago
Overall 4food 4service 4ambience 4

Friendly staff, great food, service not so good. Waited a long time for food when others were getting served the same as us but before and they didn’t sit down until a while after us. The ritz is better for the money

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OT
London
1 review
Dined 4 days ago
Overall 3food 3service 3ambience 2

Very noisy
Food was simple but good, the selection quite standard and hard to get wrong (salmon sandwich/cucumber sandwich, egg sandwich, ham sandwich, coronation chicken...) but very much on the filling side
The savoury selection had a few weird pieces
The scones were very nice but very filling
Service was average - we had to ask for fresh tea 3 times (3rd time lucky!) and the waitress pouring the tea managed to make quite a few stains in the process
All in all, a nice traditional high tea with no surprise and no wow factor, expensive for the food but then you pay for the location

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LM
London
1 review
Dined 4 days ago
Overall 4food 5service 5ambience 4

Very attentive service and even though there were a few mishaps with dietary preferences, everything was resolved with enthusiasm and politeness.

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M
London
1 review
Dined 4 days ago
Overall 3food 4service 2ambience 4

While the food and the room were excellent, the service and the tea were poor. Regarding service, staff came to our table rarely and did not provide additional information regarding the teas. Regarding tea, it was served in the hot water which means that it had been in the water for way too long.

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OT
London
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Staff were really helpful and went the extra mile to make our time there even more enjoyable.

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AW
5 reviews
Dined 4 days ago
Overall 4food 4service 4ambience 3

Wonderful room and great food and tea selection . Staff are attentive and helpful

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S
London
1 review
Dined 4 days ago
Overall 3food 3service 3ambience 3

F&M Diamond Jubilee Tea Salon is an unique picturesque venue. Live piano makes the ambient cosy but unfortunately it was too busy and noisy to enjoy the live music. The food (sandwiches and sweets) is good but not remarkable. The waitress was kind at 1st moment but when he brought the bill he was very pushy mentioning the service was not included and it should be better to pay in cash. Then, we realised why he was very friendly before. I wouldn't come back for the tea. Instead, I would spend on the food hall.

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SX
London
1 review
Dined 4 days ago
Overall 3food 5service 2ambience 5

I like their tea very much and I bought home much tea and cookie.

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KG
London
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Amazing experience with friendly staff. Palm to go again soon.

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EK
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Gorgeous venue and top notch food and service. Wonderful for the true tea experience!

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MF
Los Angeles
4 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Amazing service, decor, and food. They refreshed quickly and often. They helped us choose the right tea for us and checked on us often incase we wanted to change flavors. The whole experience was amazing...but we had a table filled with children a few spots away which brought not only the noise level up but I could hear the parents trying to wrangle them to behave. ( to no avail) while not the restaurants fault, I did have to knock up the noise level.

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j
Surrey
2 reviews
Dined 4 days ago
Overall 4food 4service 3ambience 4

It was busy and the service was very slow. Hopefully when we next visit it won’t be so bad.

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VE
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Beautiful scones, highly efficient waiting staff, enjoyed this afternoon tea.

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MB
San Diego
18 reviews
Dined 6 days ago
Overall 4food 4service 3ambience 3

On my visit previous to this I had the savory tea. I found the biscuits on which the cold items rested to be soft from refrigeration and not good; and the pea/coconut savory had no coconut flavor. I was brought the wrong tea at first and the waitress never filled my teacup as promised; of course I can do that myself. On my most recent visit the food was more up to snuff but my husband and I were given only one of each sweet item to share, and told that if we required more we could ask. We did so; but I thought this quite stingy. We were brought still rather than sparkling water initially but the waitress apologized and brought us the water we had ordered. The hot items we ordered for our high tea were delicious--lamb Wellington with minted pea puree and Scotch egg.

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DM
London
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Beautiful food and setting, felt very special and a real retreat from the busy world outside. A friend calls this her ‘happy place’ and I can see why. Very expensive but a precious memory.

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MW
London
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 4

The overall atmosphere and experience was great. The food and staff was great too

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CW
1 review
Dined 6 days ago
Overall 4food 4service 4ambience 5

We decided to do this and we were not disappointed. A friend who used to live in London thought it was a great idea. Service was great. Food was better as well as tea.

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SB
1 review
Dined 6 days ago
Overall 4food 4service 3ambience 3

It's a lovely experience for a special occasion & that's why you don't mind paying £56 per head.
Waitress was very attentive, but I'm not someone that likes my plate taken away as soon as I have lifted the last item off it!
Why do you get an even amount of sandwiches and scones, but an odd number of cakes?

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H
New York Area
19 reviews
Dined 6 days ago
Overall 4food 5service 3ambience 5

Pretty place with delicious tea and treats. Unfortunately the wait staff forgets you once you have been served. Took 20 minutes just to get the bill. We should have just left. It’s not like this app doesn’t have my card on file and their 12.5% tip is already included so why wait?

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TD
1 review
Dined 6 days ago
Overall 2food 3service 1ambience 1

F and M made a mess of our original booking. Unfortunately the afternoon tea experience itself was uncomfortable temperature wise. We were seated in window with direct sun streaming in (very hot sunny day) so it became very hot very quickly. Brought this to the attention of two different staff members who responded by agreeing how lucky we are to have the sunshine - but don't think they realised that the issue was spoiling our afternoon tea. Became so warm we were taking clothing off and wandered to the other side of the room just to get cooler. My colleague sat in the toilet for 5 mins to get cooler. The air con was working and elsewhere in the tea rooms felt much cooler. Left after eating only about half the afternoon tea as difficult to eat when overheated. On the positive our waiter Jan was very charming.

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OT
London
4 reviews
Dined 6 days ago
Overall 3food 1service 4ambience 4

Previous visits have been excellent - we felt the quality of the food this time was significantly lower (in particular the savoury afternoon tea selection) than at previous visits - hopefully just a temporary glitch!

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B
Cheshire
15 reviews
Dined 7 days ago
Overall 4food 4service 4ambience 5

Good gluten free afternoon tea, but brought the wrong sandwiches as i am vegetarian as well.

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OT
London
1 review
Dined 7 days ago
Overall 2food 4service 1ambience 4

Service was poor. When asking for anything you felt that you were intruding. Nothing was offered. “How is everything”. “Would you like something else”. When you did ask it took ages to come so the tea was cold

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RM
London
1 review
Dined 7 days ago
Overall 1food 2service 3ambience 3

Price-performance completely off the mark. No possibility to try only one tea and one pastry. So for the money I prefer to eat a filet. I'm not stingy and like to let something jump for something good, but there is no finger food or tea which justifies the price of £ 132.

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SA
London
3 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

Our favourite place for afternoon or 'high' tea in London. We always love coming back to F&M's :-) Great menu selection catering for all tastes (Vegetarian, Savoury etc.) The 'high tea' means you can have Welsh Rabbit or Eggs Benedict etc. instead of sandwiches. Great if you have missed lunch or will skip dinner - which you probably will given the amount of food available. Fortnum's also serve tea later into the early evening so if meeting friends after work this is great option. We always bring cake away with us and this isn't a problem. The staff are friendly and attentive. We will definitely be back.

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HW
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Such a lovely experience and something I do every time I go to London, whether with my husband, best-friend, or most recently with my 11-year old son, who loved it!

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R
London
3 reviews
Dined 7 days ago
Overall 3food 3service 2ambience 3

It was ok but for the price you pay the service was poor. We waited ages for our order to be taken, promised our champagne would come before the tea but they bought the tea. We then throughout had to try and catch staff attention multiple times to ask for things and then they would either take ages or forget completely and we’d have to re ask another member of staff. It’s a nice venue and food is good but service really letting them down.

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O
London
1 review
Dined 7 days ago
Overall 2food 3service 1ambience 1

We had a traditional afternoon tea for 2 which started from 11:30. The tea was served around 11:50 but the foods came almost at 12:15. They accepted too many groups which they couldn’t handle at all. When we wanted to ask for another tea or refill for some sandwiches, we had to wait for ages. Then we had to wait another 15min to be served the refill. If you pay this amount of money for such poor survive and OK-foods, I highly recommend you to book an afternoon tea with other nice hotels.

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C
Washington DC
9 reviews
Dined on 18 April 2019
Overall 5food 5service 5ambience 5

Lovely tea! An incredible amount of food ( they asked frequently if we wanted anything “refreshed”). They ended up packaging up our cake to go because it was impossible to eat another bite. Very friendly service. Highly recommend!

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AV
London
1 review
Dined on 18 April 2019
Overall 5food 5service 5ambience 5

It was heavenly. A space of calm in the middle of a busy city.

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SA
London
1 review
Dined on 18 April 2019
Overall 5food 5service 5ambience 5

Wonderful ambience, gracious and helpful staff. The food delicious and plentiful. The tea a delight and the champagne cocktail the perfect addition to our afternoon.

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SH
Hertfordshire
1 review
Dined on 18 April 2019
Overall 5food 5service 5ambience 5

We thoroughly enjoyed our afternoon tea. Our waiter Adam provided outstanding service.
There were plenty of food to eat and we were encouranged to sample different types of tea too.
I would highly recommend the Fortnum and Mason for afternoon tea.

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GN
London
1 review
Dined on 18 April 2019
Overall 5food 5service 5ambience 5

The service and food was excellent as always. I can’t wait until my next visit. The pianist was wonderful playing a lovely selection of pieces adding to the experience.

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LA
Oxford
2 reviews
Dined on 18 April 2019
Overall 2food 2service 1ambience 2

The experience was very disappointing. The service was very bad. Or waitress/waiter kept disappearing with a new one turning up after a while. Hard to get someone's attention and could never find the same waitress. The afternoon tea was bought yet again by someone else you just pretty much threw it on the table and walked off with no explanation of anything ... Won't be returning.

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KY
London
1 review
Dined on 17 April 2019
Overall 3food 4service 2ambience 4

I have had afternoon tea at Fortnum and Mason several times in the past with my family and we have always enjoyed it. This time we went to celebrate my birthday and we were disappointed at how slow the service was. We had to ask at least 4 times before the tea /hot water refills arrived and also had a very long wait before our second round of sandwiches arrived - difficult because we had 2 under 10s with us who were hungry. The food and the ambience was as good as usual but the slow service spoilt the experience this time.

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MG
London
1 review
Dined on 17 April 2019
Overall 5food 5service 5ambience 5

Extremely good afternoon tea, service was outstanding. It’s not cheap but certainly worth it for the occasional special treat. Though formal, it certainly wasn’t stuffy and was a relaxing environment.

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H
Chicago
2 reviews
Dined on 17 April 2019
Overall 5food 5service 5ambience 5

Excellent service. A wonderful indulgence while in London.

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OT
Tokyo
1 review
Dined on 17 April 2019
Overall 5food 5service 5ambience 5

赤ちゃん連れでも定員さん達が優しく対応してくださり、ゆっくりとアフターヌーンティを楽しむことができました。また、残ったスコーンやケーキをお持ち帰り出来たのも嬉しかったです。

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