Fortnum & Mason Diamond Jubilee Tea Salon

4.4
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13102 reviews
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£41 and over
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British
Fortnum & Mason's award-winning Afternoon Tea has been an essential part of Piccadilly visits - for Fortnum's visitors new and old alike - for centuries. Served in signature Fortnum's style in the elegant and refined surroundings of the Diamond Jubilee Tea Salon, every scone, cake and sandwich is fresh-baked by Fortnum's chefs. A truly iconic and very British experience, from first sip to final crumb.

Private Dining

Fortnum & Mason has four venues for special occasions, from bespoke breakfast to business lunches, tea parties, cocktail parties and private suppers. The rooms are each remarkable, and offer a range of entertaining possibilities.

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Special Offers

Complimentary glass of champagne

Complimentary Glass of champagne with afternoon tea from 17.00-19.00.

Terms and Conditions: Maximum of 5 diners. Includes VAT, excludes service.

Valid For: 1 - 5 people

Starts: 25 November 2019

Ends: 29 December 2019

Availability: Mon-Thu 17:00-19:00

What 13102 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.5
ambience
3.9
value
Noise · Moderate
83% of people would recommend it to a friend
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CV
Spain
4 reviews
Dined a day ago
Overall5food5service5ambience5

Estuvimos para el té de la tarde y qué gran acierto. El ambiente de Fortum & Mason es aristocrático a más no poder con una recargada y elegante decoración de Navidad. Tienen una extensa carta de tés para todos los gustos y tanto la puesta en escena como la comida son deliciosas. Cómo es difícil que te quedes con hambre, lo que sobra te lo empaquetan para llevar.

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MW
London
1 review
Dined a day ago
Overall5food4service5ambience5

Fantastic 😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃

KS
London
1 review
Dined a day ago
Overall4food5service4ambience5

The saloon is beautiful, the food is stunning - I would love to come back soon.

OT
London
2 reviews
Dined 2 days ago
Overall4food4service3ambience5

Fabulous setting but let down a little bit by service... a 30 minute wait to be seated after our scheduled booking time and difficulty understanding some of the servers. Liked the fact that they bring you more of what you want for no extra charge but we expected better quality cakes than what were offered.

SR
1 review
Dined 2 days ago
Overall1food1service1ambience1

There is no atmosphere in the dining room, other than reception it did not even feel like Christmas. The service was poor, our plates with sandwiches et cetera arrived we waited 10 minutes and had to chase for our pots of tea. The teapots were in plain white pots not even matching the rest of the crockery. The sandwiches were dry on the edges, it took a long time to even request some more. What in all a very disappointing experience and totally overpriced for the food served. Would never go back nor ever recommend it to anyone else.

CK
London
1 review
Dined 2 days ago
Overall3food2service3ambience4

Too expensive, to much wait, not worth it, but the scones and tea was ok

NO
London
1 review
Dined 2 days ago
Overall5food5service5ambience5

Absolutely lovely experience and lovely staff— delicious food

d
London
3 reviews
Dined 2 days ago
Overall5food5service4ambience4

Excellent as always we come every year with our three daughters to celebrate birthdays and Christmas. Well done and thank you all!

JM
Las Vegas
1 review
Dined 2 days ago
Overall4food4service4ambience5

The food was lovely and our sever was really nice, it was very busy in the restaurant but as it’s the run up to Christmas, that was to be expected.

J
London
1 review
Dined 2 days ago
Overall5food5service5ambience5

Absolutely outstanding food, service and experience.

RC
Denver
1 review
Dined 3 days ago
Overall3food5service2ambience4

I go to Fortnum & Mason for tea on the last day of every London business trip. 5 times this year. It is my special place. This was the first time I left wondering if I would return, all because of the service. Food and ambience were great, the service was horrible. My reservation was at 6:30pm. The hostess made it clear that she was not pleased that I was a single seat reservation. I was asked to sit and waited 20 minutes. I finally reminded the hostess I was there and finally seated. I waited just as long doe water and to place my order. At that time, they are not busy but I waited for long lengths at each turn.

I was also charged for sparkling wine even though OpenTable stated included. Staff indicated I would need to speak to Open Table about the cost.

AW
Miami
8 reviews
Dined 3 days ago
Overall4food4service5ambience5

Lovely friendly staff, but I was a bit disappointed in the afternoon cakes on our plate -I am not a fan of chocolate and they seemed to be a lot of it -the cakes on the trolley were lovely though and it was a nice treat to have a free glass of champagne

MU
Minneapolis
1 review
Dined 3 days ago
Overall2food5service1ambience4

I love Fortnum and Mason. But their service was terrible, and we received bagged tea. The scones were excellent. Poor service and cold tea not worth $60. They could and should do so much better.

BW
Kent
1 review
Dined 3 days ago
Overall5food5service5ambience5

Lovely setting and very attentive and friendly service. Food was first class and empty plates replenished almost instantly.

S
1 review
Dined 3 days ago
Overall2food4service2ambience3

I am sorry to say that we got bad service this time. We felt ignored by the waiter.
The food came long before the tea. We had to ask another waiter for the tea.
We didn`t d get any attention from the waiter during the experience.
I think she was new.
We didn`t get any refill of the sandwiches, just the cake at the end.
This was the first visit for our friends, so I felt very bad for them.

SH
London
4 reviews
Dined 3 days ago
Overall5food4service5ambience5

Classy and classic, no gimmics. Plenty of staff, all of whom seem to be enjoying their work.
Food is plentiful and exactly as you would expect from a traditional afternoon tea. The extra slice of cake from the cake trolley/carriage which they happily box up for you with any sweet leftovers, is an added bonus.

JC
London
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

I went for tea with a friend to celebrate our birthdays and we couldn't have had a lovelier time! The food, service and atmosphere were everything that I hoped for.

RW
London
5 reviews
Dined 3 days ago
Overall5food5service3ambience5

Absolutely perfect occasion. The sandwiches and cakes were delicious and beautifully presented. The service was good, although it was sometimes slightly difficult hard to attract the attention of a member of staff if needed.

Overall, wonderful experience and would highly recommend to anyone.

OT
San Francisco
1 review
Dined 4 days ago
Overall5food5service5ambience5

unfortunately we had to wait about 35’

R
Norfolk
1 review
Dined 4 days ago
Overall5food5service5ambience5

Absolutely first class . Could not praise highly enough. Excellent service, wonderful food and such amazingly kind thoughtful staff.

g
London
8 reviews
Dined 4 days ago
Overall3food3service3ambience2

Have been to many different places in London for afternoon tea and
In comparison this was poor. No Christmas ambience in the dining area. Only one decaffeinated tea which was not good. No tour of the tea and cakes. The service charge and basic price was the most expensive and in comparison to other places this was very over priced. A let down after waiting this long to go.

F
New York Area
1 review
Dined 4 days ago
Overall4food4service5ambience4

We had a wonderful birthday celebration afternoon tea. Sadly the promised candles didn’t arrive.
The only other point was I was quoted £50 per person and it cost £60. Not sure why but we thoroughly enjoyed it anyways.

KW
London
1 review
Dined 4 days ago
Overall4food5service2ambience5

Lovely experience with very nice food. Expensive but you can have more of whatever you want. Our service wasn’t great and we were left for quite a long time at the beginning but overall a good experience

PW
Kent
1 review
Dined 4 days ago
Overall5food5service5ambience5

Fantastic setting and incredibly helpful staff, sixth time we have been and have never been disappointed.

M
Hertfordshire
1 review
Dined 4 days ago
Overall4food3service5ambience4

The service was outstanding , the food not so good. Sandwiches were acceptable but the scones were dry and very crumbly. The clotted cream came in plastic prepared containers that had been put into a silver dish to look more upmarket. Cakes were average, 5 to share between two of us. Only knew about extra cakes on a trolley as l had read about this in other reviews.

MM
London
1 review
Dined 4 days ago
Overall5food5service4ambience4

Fantastic afternoon, our every needs where catered for. Well done Fortnum and Masons for a special experience. We will be back

JH
London
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Excellent service food was divine would definitely go again

LR
London
1 review
Dined 4 days ago
Overall5food5service5ambience5

Superb! Just sit down, enjoy and be pampered. Fantastic experiance. Must repeat it soon.

MB
London
17 reviews
Dined 5 days ago
Overall5food5service4ambience5

Fortnum and Mason excels in the glamorous and tasty gourmet food selection. I had the classic tea and my friend had the savoury; both were creative, beautiful and delicious. We both loved it all, the coronation chicken sandwiches especially, also the scones. The tiny pastries were special. One nice thing is that they ask if you would like more of anything, it seems the treats are unlimited. The ambience is elegant and charming, it's a celebratory treat to have tea here. My only wish would be more selection in the non caffeinated teas. Also, while our waitstaff was charming, generous and eager to please, she disappeared for long periods at a time and we had difficulty getting a tea refill, our check and paying. But this is a very small complaint and the positives far outweigh any negatives. I highly recommend this experience to anyone for a special occasion, or just to treat yourself. A delight!

KT
London
1 review
Dined 5 days ago
Overall3food4service1ambience2

Food quality and choice very good. Sadly the service didn’t live up to standard I would expect eg 2 out of 3 meals arrived and by the time the third arrived the other two were cold (didn’t want to start whilst our friend was still waiting). The cost is relatively high and I think I’d prefer one of the high class hotels where service is better and cost slightly lower.

EH
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Wonderful afternoon tea , beautiful setting with attentive staff who were more than welcoming from start to finish

MM
London
1 review
Dined 5 days ago
Overall4food4service5ambience4

We had a very pleasant experience; we were welcomed and the menu was explained to us.
I would prefer to have one of each type of cake available for each guest, although our waitress encouraged us to order more as require. Cake selection was quite conservative.
We had a second pot of tea each but were not asked if we would like to try a different tea.
The remaining cakes were packed well to take home and we were offered cakes from the trolley in addition.
Thank you for a memorable experience.

OT
London
18 reviews
Dined 5 days ago
Overall3food2service4ambience4

Overhyped. I would recommend other places rather than here. The tea and cakes are OK.. But no wow or creativity

LD
London
1 review
Dined 6 days ago
Overall5food5service5ambience4

Everything perfect. Food excellent and staff very welcoming and attentive to all our wishes, would certainly recommend.

R
1 review
Dined 6 days ago
Overall4food4service5ambience3

The waitress serving me was very nice and caring. Her service is very good.

JW
Dorset
1 review
Dined 6 days ago
Overall4food5service5ambience5

The Diamond Jubilee Tea Salon was extremely busy. There were quite a few people standing around waiting to be seated.
However once seated the staff were amazing as was the ambiance. The piano playing was beautiful.
The afternoon tea was lovely and plentiful. We also had a gin cocktail which was delicious.
We would definitely book again.

LR
London
1 review
Dined 6 days ago
Overall2food3service4ambience3

I was sadly disappointed with Fortnums. They had quite obviously overbooked. There were alot of people waiting to be seated and it was very busy being this time of year and I had to wait an hour before being seated. Had made my booking for 4pm online.

The service and food was good but feel this really wasn't worth the money and the wait and lack of updates while we were waiting put a complete dampner on it.

MT
1 review
Dined 6 days ago
Overall5food5service5ambience5

紅茶が40種類近くあって飲み放題で、スコーンもおかわり自由で食べることができて大満足です。お食事の説明も丁寧で、素敵な時間を過ごせました。

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OT
London
1 review
Dined on 2 December 2019
Overall4food4service4ambience3

We enjoyed a lovely afternoon tea. Food was delicious. We had booked but service was a little slow to start with. It was a busy time around the holidays restaurant was a little loud.

X
London
2 reviews
Dined on 2 December 2019
Overall5food4service5ambience5

Overall a lovely experience with plenty of choice and excellent service. My only criticism is that some of the sandwiches were a little dry and some of the varieties lacked filling . But all very tasty and beautifully presented and served.