Fortnum & Mason Diamond Jubilee Tea Salon
Fortnum & Mason has four venues for special occasions, from bespoke breakfast to business lunches, tea parties, cocktail parties and private suppers. The rooms are each remarkable, and offer a range of entertaining possibilities.View Private Dining Details
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Service was non-existent - very disappointing.
Menu set price ik but extras costly. Too many sweet items but staff happy to box up to tske home! Disappointed no room for coats it seems.
A busy Sunday service - food impeccable and the room lovely, but you need more than 2 servers in the room. They were overrun - extra sandwiches offered and ordered but never arrived, 25min delay on tea. For £70 I expected more
A beautiful setting for afternoon tea. Incredible service.
Great venue and service. The food is always delicious!
It is really fantastic. We will come in next time
Always nice to visit a place with high standards. A good central meeting place.
very nice place and food is good
One of,if not , the best place to have an afternoon tea in London.
A wonderful time to celebrate a birthday. I did think the vegetarian options should have been a little bit cheaper.
It was fabulous.
An absolute treat. The service was impeccable, especially from such a young waiter who was just the right amount of attentive, very knowledgeable and chatty. The beef was Divine and patisserie selection delicious. It was all simply perfect.
Amazing experience, I couldn’t recommend it highly enough! A must-do when in London!
Terribly expensive for what it is.
There are way better high teas around London and the country for half the price.
A very gentle and welcoming experience at Fortnum and Masons. The staff were knowledgeable and courteous with just the right amount of service to make you feel important and valued.
It was our first time for high tea in London. Fortnum’s was recommended to us by several people. In true British institution form, it did not disappoint. The food was amazing as was the service. Definitely recommended.
It was very Nice!! I will visit it over 3 Months again!!
The food wasn't great as sandwiches were dry and hard, but service was impeccable and ambiance was great
Very serice orientate staff, the tea and food are fresh and delicious
If you are looking for a traditional English high tea, Fortnum and Mason is the place to go. The ambiance is serene, the food and tea are absolutely scrumptious. I did however give the service two stars. Our waiter was quite rude to us. We asked for another pot of tea, gave us the menu and did not return for another 15 minutes. By then, we were ready to go and when we told him we wanted the bill instead of another pot, he became rude and rolled his eyes at us! I know I should have requested management but I didn’t not want to make too much of a fuss.
Overall I would return but would request another server.
It was unfortunate we had so few options and our wait staff was not accommodating, but rather felt judgemental. The ambiance was nice, but we felt rushed and not appreciated. Tea was delightful, and the champagne was good, however, the feeling of being up sold was very disinviting.
Special treat, impeccable service & delicious food! Thanks for a memorable experience.
We wanted to experience in our London vacation how it feels a real English tea and nothing express better the spirit of England and its tradition than Fortnum and Mason. We love that place and everything that is inside there. Employees are exceeding at good service and the Tea is out of this world. It was a dream come true.
Would recommend, but with reservations. Sit in the North dining area. Much quieter and intimate feeling than the South area. 2nd time we've done tea here. 1st time was wonderful, this time not so much. Actually very disappointing. Had to wait 20-25 minutes each time we asked for a pot of tea. Nor was our waiter knowledgeable about any of the teas. Was given 1 small pot of strawberry jam for 2 people. Our first time given several types of jam, and 3-4 jars each. Also, only given 2 small scones each - never asked if we wanted/offered any more. Last time, plates were replenished without asking. Overall, just very disappointing - especially when you consider the price of 60 pounds per person.
Relatives visiting UK
Great service and warm staffs! Very pleased experience with Ms. Mami. Very detailed explanation and recommendations;) would definitely take friends there again for nice british afternoon tea experience
It is a nice venue to have traditional afternoon tea. Because it is so busy, the waiters seemed to be a bit stressed. Also, when booking I specifically mentioned it was for a birthday - I was a little disappointed to not at least have a little candle lit for my mother. With a 170£ bill I would have thought this could have been included. At any other high end restaurant this is standard. Overall, we had a nice experience though and would recommend.
Too expensive for what I drunk or ate.
The service and food were incredible! It was our first time having High Tea and Fortnum & Mason was highly recommended by my family. They did not disappoint. Our waitress was amazing and she was very friendly and patient and made sure we enjoyed our experience by providing recommendations. We would be more than happy to return to Fortnum & Mason for tea the next time we are in London!
We have waited for 15 minutes to order our food, and another 15 minutes to get our tea, yet the waiter (name starting with J as I remember) just put down the tea rudely with the tea spilling out of the pot. When we have enquiries about the proportion of the meal, he just explained to us impatiently and end with ‘Does it make sense to you?’ When we asked for adding water for our tea (not even changing another pot or refilling our food), we need to wait for another 15 minutes with rude service from the same waiter again. Well I wouldn’t say the waiter is serving badly all the time—since most of the time he is NOT serving us. It’s just ruined my trip and my expectation towards a restaurant with royal recommendation. I won’t recommend F&M to any of my friends, even it is going to have one in my hometown soon.
My first visit in over a year and sadly the same issues exist. Too many “managers” not enough service staff. Service is very slow, had to chase for bill.
Expensive afternoon for what is at best a modest afternoon tea. I also strongly object to paying 12.5% service whether good, bad or in our case, indifferent.
Please don’t let me write the same review next time.
Went for the high tea experience. Lovely food, good tea. Helpful staff, but very slow. Def worth it
From the moment we arrived and greeted at reception, shown to our table and greeted by our server, the whole experience was just delightful. Nothing was too much trouble, we were looked after and the service was fantastic.
Not worth the money. The scones were dry and no amount of cream or jam could help them. The sandwiches were quite average but considering the price were not worth. The service was ok but noise levels were quite high.
It was a very nice time in the Fortnum & Mason Diamond Jubilee Tea Salon, excellent food and tea.
The service was also excellent, especially waiter CHRIS. Many thanks.
It would have been even better experiance if we were not disturbed by a Chinese family Next to us, whole behaviour was apsolutely not in the line with the F&Masom standard.... we know that taking pictures of food and of each other at such a lovely location is kind of normal nowdays, but to use disturb other guests with a long “ foto session”, should not be permitted.
Service was as expected and very good, however the value for money of the food was quite low. This was one of the most expensive afternoon tea places I've been to - it's much more expensive than other top restaurants - and yet the selection and quality of cakes/pastries was just average at best. It seems the appeal of this place is attributed to the brand name and seems like a good place to take tourists, however as a London local I will not be returning.
A beautiful, tasty and relaxing memory made with my daughter. A must do experience when in London.
It was absolutely amazing. No complaints. Most definitely will return and recommend to a friend. Best experience ever.
Very good food as always, very good service and the piano excellent!!!
The tea was everything I hoped it to be. Haven't been there for 35 yrs. I was a little disappointed at the more casual attire of some diners, but times have changed. I have celiac and their tea menu was delicious
Service was excellent, polite but warm and friendly. Would recommend tea for any London visit.