Fortnum & Mason Diamond Jubilee Tea Salon
Fortnum & Mason has four venues for special occasions, from bespoke breakfast to business lunches, tea parties, cocktail parties and private suppers. The rooms are each remarkable, and offer a range of entertaining possibilities.View Private Dining Details
A lovely first afternoon tea experience. Delicious food, impeccable service, and delightful atmosphere with live piano playing in the background. Highly recommend!
Afternoon tea experience
We were seated in the smaller part of the tearoom which we were pleased about. The colour scheme and the tableware and napery were delightful. Service was good and the ambiance was pleasant. Generous helpings and no problem taking a doggy bag home. A little surprised at the standard of dress of some of the guests which seemed rather too casual in some cases.
As a treat for my parents and had never been to an afternoon tea, we were looking forward to this as a special experience. Overall it was okay. Maybe it wasn’t ‘our thing’ but in terms of value for money, it was enormously expensive for what it was. Our server didn’t really explain what we could expect and me being a Pescatarian, I thought I could’ve have been better accommodated in terms of choice/options. We weren’t told we could take food home either. Luckily my parents enjoyed it, and we can put a ‘tick’ at having done it, but I reckon your money could be spent better elsewhere.
I needed 40 minutes at the reception although I had a reservation and also waited for another 30 minutes since I ordered. Totally, I had to wait for over one hour for my afternoon tea. The waiter was arrogant. I never return here. I do not recommend this to my friends.
Nobody at F&M is reading this anyway, so no point in witing anything.
Very friendly stuff, excellent food (you'll get more, if you want), fine Selection of food. Fine experience
Best afternoon tea in London and I’ve had a few. Jose was a great waiter and the gluten free variation was delicious
The experience was great and so were the food and teas!!
One of the menu cards I was provided was torn out from the staples. Not a big deal, but this kind of attention to details makes a difference especially if you expect the guests to pay that amount of money.
Our reservation was confirmed for 3 pm but when we arrived we were told that they were closed for a private event and to come back at 4 pm. They also said “We’ll be sure to give you a good table” which is quite insulting.
The food was good but nothing exceptional compared to other places in London where we’ve had afternoon tea. The service was adequate but considering we had been sent away and told to come back we expected an apology at the very least.
A phone call, text, or email should have been sent earlier in day or even the day before to let us know about the private event. We did call and confirm (as they requested) on Saturday and nothing was said about a change in time.
I would probably recommend for friends to have afternoon tea at another establishment if they are visiting London.
It was everything we expected- wonderful service, the food was delicious and it is also is very nice that they offer the opportunity to reorder more food so the price is more than fair
Definitely a must if you are in London -doesn’t matter if as an London inhabitants or as visitors
Lovely food, the Gluten free tea was outstanding and the service was exceptional. Great experience overall
Mummy and daughter treat which was absolutely amazing. I had the vegetarian tea and my daughter had the Children’s tea. Both were plentiful and refills always offered. The most special part of the tea was the impeccable service from our lovely waiter Jose! Really something special
The Afternoon tea is really a hit and miss for me, while the sandwiches are delicious the cakes and scones are quite disappointing. This is my second visit so I was hoping for an improvement on the scones which were unfortunately another disappointment. They were extremely dry with hardly any flavour. You have to smother them with jam and cream to make them edible. On the plus side the staff are friendly and attentive. Nothing is too much trouble, you do feel very looked after! The atmosphere and surroundings are also very elegant and relaxing.
Disappointing with a few finger sandwiches and small bite-sized pastries. The tea was dilute and the food ordinary, hardly worth 60£ price. Service average. Nice atmosphere and tradition for tourists only!
The food was great and the tea was excellent. The service was a little pressing in my opinion but nothing too bad in the end, very nice and polite waiter. Also, it wasn't really clear if the food they offer to take home or have more is in supplement or not. But we had a great time, I would recommend it and come back again
Tea time exceptionnel. Thes rares. Tout est à volonté
Nous avons ete tres surpris car ns etions 7 et avons demandé 3 scones suppl et tout a ete reservi. Vraiment ne pas prevoir de diner apres.
Very disappointed with our experience. Scones were hard and crumbled infact inedible.
2nd batch offered were not much better. Extremely over priced and I am not one that usually complains but this was just not the experience we were expecting.
We where treated fantastically from start to finish nothing was to much trouble. Everyone was so helpful explaining everything we needed to know. We didn’t feel hurried just calm and made to feel special on our anniversary. Full marks from us
The waiter over heard me talk about my birthday and came out with some birthday cake and made a big fuss. She was so lovely with my girls. Service was amazing.
Food was lovely with a lovely view of London. I would definitely love to visit again.
A lovely experience, great food and service. The kids offer was great
Wonderful environment and service.
Scheduling a table super easy...straight out from my phone.
Our Waitress Marianna was awesome....guided us through our first experience in London with tea and savories / sweets....
The overall experience was wonderful. The scones add to the experience beyond anything else. My choice of tea was rather bitter, which contrasted my order of a sweat tea, however the fault is mine for having a sibling of English breakfast tea, which, by it’s very nature is bitter.
I really liked the experience, food was super tasty, service is impeccable, i liked the interior
Absolutely fabulous, the staff were fantastic, the place is elegant and the food exceedingly good. Would recommend everyone should experience the afternoon tea at Fortnum and Mason
We reserved months ahead and had a tight timeline. They didn’t seat us until 15 min after our reservation. Then we had to ask for our check 3 times before they brought it. We ended up 30 min late to our next engagement.
The restaurant has a great vibe with people and music but nothing so overpowering you can't hear yourself speak. I was delighted when the waitress overheard me saying to my son Happy Birthday and she then re-appeared with a cake and candle such a nice touch. Food options were varied and almost spoilt for choice, would recommend.
The food and ambience were wonderful, but the service was disappointing. Our waiter wasn't very attentive. The tea was served without milk, we had to ask for it. We got the bill 20 mins after we asked for it and after a reminder.
I expected better service for such price.
The ambience is the best thing about tea here plus nice service.
The scones were for me stale and very disappointing, the sandwiches were average, cakes were good but all similiar.
Expensive considering all the above.
Very enjoyable afternoon tea in wonderful surroundings. Sandwiches were excellent with some very special bread. Scones were beautiful and crumbly with lovely jam and clotted cream. Patisseries were very diverse and enjoyable. Cake to take away was very good quality
This was not my first time. I came on Thursday and also returned on Friday. I cancelled my tea at the Savoy as I am most comfortable at Fortnum and Mason. The service and ambience are superb.
I found it a little canteen style. We had to wait 15mins to be taken to our seats after our pre booked time. Not much character to the dining Area.
This was a belated 18th birthday treat for granddaughter - which was a question asked on the online booking form. It started well but by 4pm the place was packed and our poor waiter was struggling with at least five small tables and one very large table. An ordered cocktail didn't appear but was on the bill which I challenged. The cakes and scones to take home were not complete because we did not check the beautifully packed boxes before we left.
The space is vast and there were not enough staff to manage an almost full tea room - must be more than 100 covers. Will be writing to complain. Definitely not an option I would recommend again unless you head there just after lunch!
Birthday celebration! Wonderful tea with great atmosphere!
Every single dish we tried was delicious! I will definitely be going there again!
The service is extremely good; The food is very delicious.
The sandwiches and scones were excellent and cakes interesting and varied. Tea came in individual pots with a good choice. There didn't appear to be enough staff on duty and it was hard to get their attention. The seats are low and when I requested an alternative it took a while to come. Also when we wanted more tea and milk we had to ask several times before it came. It was busy and quite noisy but lovely room and the special ambience you would expect. It was just disappointing to have to wait to have a cup of tea with my scone.
Wonderful! Highly recommend! Great service and delicious high tea!
Outstanding service once again from F&M. Colin, our waiter was very friendly and we were even visited by the head waiter, Michael, who made us feel very special. Our slight adjustments to some of our order were all accepted without question. Nothing was to much trouble and it was another fabulous experience. Thank you.