Fortnum & Mason Diamond Jubilee Tea Salon
Fortnum & Mason has four venues for special occasions, from bespoke breakfast to business lunches, tea parties, cocktail parties and private suppers. The rooms are each remarkable, and offer a range of entertaining possibilities.View Private Dining Details
Complimentary glass of champagne
Complimentary Glass of champagne with afternoon tea from 17.00-19.00.
Terms and Conditions: Maximum of 5 diners. Includes VAT, excludes service.
Valid For: 1 - 5 people
Starts: 25 November 2019
Ends: 29 December 2019
Availability: Mon-Thu 17:00-19:00
As always, exquisite quintessential English High Tea.
We celebrated a birthday and it was very very discrete (no happy birthday song, thank Goodness!)
The only issue was that we had to wait for over 15 minutes.
Soooo disappointing. I went for a Christmas afternoon tea at lunchtime with a good friend and although we knew there wasn’t a festive menu, we were a bit disappointed that the room wasn’t more festive. We waited for our server for quite a while after we finished our sandwiches to ask for more tea. Eventually we gave up and started on the scones. She eventually came back and asked us if we wanted more sandwiches! Wish we’d known we could have more before moving onto the next course. Asked for water which I didn’t get...until about 30mins later when I caught another servers eye. £60 for 6 finger sandwiches, 2 scones and a few little cakes is ridiculous. Would never go again or recommend to others.
Estuvimos para el té de la tarde y qué gran acierto. El ambiente de Fortum & Mason es aristocrático a más no poder con una recargada y elegante decoración de Navidad. Tienen una extensa carta de tés para todos los gustos y tanto la puesta en escena como la comida son deliciosas. Cómo es difícil que te quedes con hambre, lo que sobra te lo empaquetan para llevar.
It was the best afternoon tea experience. Our server was delightful and really helped make our experience the best. We enjoyed it and will go again.
This is still a quintessential London experience. However they seem to be experiencing staff turnover and are predominantly staffed by non native English speakers and those whose exposure to good service seems to be more reminiscent of a communist regime. The food is fantastic and still of a superlative quality and well executed. However the entire experience depends heavily on the server and we have had AMAZING service and also uncaring, shoddy, unfriendly and lackadaisical service. This time was an example of the latter.
The saloon is beautiful, the food is stunning - I would love to come back soon.
Fabulous setting but let down a little bit by service... a 30 minute wait to be seated after our scheduled booking time and difficulty understanding some of the servers. Liked the fact that they bring you more of what you want for no extra charge but we expected better quality cakes than what were offered.
There is no atmosphere in the dining room, other than reception it did not even feel like Christmas. The service was poor, our plates with sandwiches et cetera arrived we waited 10 minutes and had to chase for our pots of tea. The teapots were in plain white pots not even matching the rest of the crockery. The sandwiches were dry on the edges, it took a long time to even request some more. What in all a very disappointing experience and totally overpriced for the food served. Would never go back nor ever recommend it to anyone else.
Too expensive, to much wait, not worth it, but the scones and tea was ok
The food is to die for not often you can replenish any thing when having afternoon but at Fortum & Mason we experienced replenishment of sandwiches and pastries the whole affair was enjoyable.
Absolutely lovely experience and lovely staff— delicious food
Excellent as always we come every year with our three daughters to celebrate birthdays and Christmas. Well done and thank you all!
Very nice but out waitress disappeared in the end so it took quite some time until we were able to pay! The manager was very entertaining 😀
Attended for a friends birthday, had the perfect time and wonderful tea.
Very clean and tidy, attended very well, although we did have to ask for the tea when the sandwiches arrived after a waiting ! It was dealt with and rectified quickly. Staff very friendly and you are looked after well. The entrance was decorated for Christmas which was beautiful. Would recommend the experience.
The food was lovely and our sever was really nice, it was very busy in the restaurant but as it’s the run up to Christmas, that was to be expected.
I expected a much grander experience of afternoon tea in London. I regularly go for afternoon tea in my local area and pay ALOT less than I did here. I was willing to pay more expecting a service unlike I'd had before. I had to ask twice for milk for my tea. I was never offered a 2nd pot and my husband was never offered a top up to his coffee. No additional drinks were offered throughout. The sandwiches had obviously been stood a while before being served as the bread was a dry and a little stale at the edges.
Overall, I left very disappointed at the experience.
Absolutely outstanding food, service and experience.
I go to Fortnum & Mason for tea on the last day of every London business trip. 5 times this year. It is my special place. This was the first time I left wondering if I would return, all because of the service. Food and ambience were great, the service was horrible. My reservation was at 6:30pm. The hostess made it clear that she was not pleased that I was a single seat reservation. I was asked to sit and waited 20 minutes. I finally reminded the hostess I was there and finally seated. I waited just as long doe water and to place my order. At that time, they are not busy but I waited for long lengths at each turn.
I was also charged for sparkling wine even though OpenTable stated included. Staff indicated I would need to speak to Open Table about the cost.
Lovely friendly staff, but I was a bit disappointed in the afternoon cakes on our plate -I am not a fan of chocolate and they seemed to be a lot of it -the cakes on the trolley were lovely though and it was a nice treat to have a free glass of champagne
I love Fortnum and Mason. But their service was terrible, and we received bagged tea. The scones were excellent. Poor service and cold tea not worth $60. They could and should do so much better.
Lovely setting and very attentive and friendly service. Food was first class and empty plates replenished almost instantly.
I am sorry to say that we got bad service this time. We felt ignored by the waiter.
The food came long before the tea. We had to ask another waiter for the tea.
We didn`t d get any attention from the waiter during the experience.
I think she was new.
We didn`t get any refill of the sandwiches, just the cake at the end.
This was the first visit for our friends, so I felt very bad for them.
Classy and classic, no gimmics. Plenty of staff, all of whom seem to be enjoying their work.
Food is plentiful and exactly as you would expect from a traditional afternoon tea. The extra slice of cake from the cake trolley/carriage which they happily box up for you with any sweet leftovers, is an added bonus.
I went for tea with a friend to celebrate our birthdays and we couldn't have had a lovelier time! The food, service and atmosphere were everything that I hoped for.
Absolutely perfect occasion. The sandwiches and cakes were delicious and beautifully presented. The service was good, although it was sometimes slightly difficult hard to attract the attention of a member of staff if needed.
Overall, wonderful experience and would highly recommend to anyone.
unfortunately we had to wait about 35’
Absolutely first class . Could not praise highly enough. Excellent service, wonderful food and such amazingly kind thoughtful staff.
Have been to many different places in London for afternoon tea and
In comparison this was poor. No Christmas ambience in the dining area. Only one decaffeinated tea which was not good. No tour of the tea and cakes. The service charge and basic price was the most expensive and in comparison to other places this was very over priced. A let down after waiting this long to go.
We had a wonderful birthday celebration afternoon tea. Sadly the promised candles didn’t arrive.
The only other point was I was quoted £50 per person and it cost £60. Not sure why but we thoroughly enjoyed it anyways.
Lovely experience with very nice food. Expensive but you can have more of whatever you want. Our service wasn’t great and we were left for quite a long time at the beginning but overall a good experience
Fantastic setting and incredibly helpful staff, sixth time we have been and have never been disappointed.
The service was outstanding , the food not so good. Sandwiches were acceptable but the scones were dry and very crumbly. The clotted cream came in plastic prepared containers that had been put into a silver dish to look more upmarket. Cakes were average, 5 to share between two of us. Only knew about extra cakes on a trolley as l had read about this in other reviews.
Fantastic afternoon, our every needs where catered for. Well done Fortnum and Masons for a special experience. We will be back
Excellent service food was divine would definitely go again
Superb! Just sit down, enjoy and be pampered. Fantastic experiance. Must repeat it soon.
Fortnum and Mason excels in the glamorous and tasty gourmet food selection. I had the classic tea and my friend had the savoury; both were creative, beautiful and delicious. We both loved it all, the coronation chicken sandwiches especially, also the scones. The tiny pastries were special. One nice thing is that they ask if you would like more of anything, it seems the treats are unlimited. The ambience is elegant and charming, it's a celebratory treat to have tea here. My only wish would be more selection in the non caffeinated teas. Also, while our waitstaff was charming, generous and eager to please, she disappeared for long periods at a time and we had difficulty getting a tea refill, our check and paying. But this is a very small complaint and the positives far outweigh any negatives. I highly recommend this experience to anyone for a special occasion, or just to treat yourself. A delight!
Food quality and choice very good. Sadly the service didn’t live up to standard I would expect eg 2 out of 3 meals arrived and by the time the third arrived the other two were cold (didn’t want to start whilst our friend was still waiting). The cost is relatively high and I think I’d prefer one of the high class hotels where service is better and cost slightly lower.
Wonderful afternoon tea , beautiful setting with attentive staff who were more than welcoming from start to finish